Review History for anonymous

The Boulders


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anonymous

Resident 2014 - 2016

9/18/2016

Since the beginning of this year, 2016, there have been a lot of changes. These changes are not for the better. Things are getting really bad. We are very annoyed and frustrated. Get ready for a long list of things that are downers. 1. New staff is not competent, lack knowledge and answer questions often with "I don't know". If you ask them can you please find out they will answer with "I don't know who to ask or how to find the answer to your question". We miss Irene, she was the girl in the front office when we moved in 2014. She left and it's not the same. 2. Complex changes rules and policies constantly. So the rules you agree to on your lease are pointless. Office frequently leaving notices on residents doors to inform of changes. 3. Gates are constantly breaking. 4. Recently added speed bumps and didn't paint them so they are hard to see. Note: this complex is always leaving notices on residents doors to notify of changes but they didn't give residents a heads up about the speed bumps. It was very shocking to drive to work in the morning and the entrances were roped off because of the fresh concrete speed bumps. 4. Recently require residents to place neon green stickers on their cars to be able to park in the complex. In order to get the neon green sticker you have to provide the staff with your licence plate number and a copy of your car insurance. Ridiculous because they are not police officers and shouldn't demand that information from residents. (Yes, we are insured drivers we just don't think it is in the complex's power to ask residents for their car insurance.) 5. If they can come up with a "reason" to tow your car they will. Towing services are literally stealing your car and then making you pay them to get your car back. One "Reason" for Towing: leaving your car parked in one spot for a long time. They assume your car is inoperable/abandoned and they tow it. So piece of advice would be don't park in the same spot everyday. Or if you don't leave your apartment for a couple of days at least go outside and move your car to a different spot. 6. You need a bracelet to use the pool and you can only get the bracelet during office hours. So if you want to be spontaneous and use the pool in the evening you can't because you don't have a bracelet and the office is closed. 7. They allow people to have two large breed dogs in a one bedroom apartment on the third floor. Constant barking and loud banging on their floor aka your ceiling. 8. They divided the dog park into two halves. There are dog stations to pick up after your dog but the stations are rarely stocked with bags so there is poop everywhere. 9. They changed the trash policy this summer 2016 so now there are trash bags piled up in a big pile in one corner of the complex. Note: Texas heat in the summer plus big pile of trash bags equals nasty smell and roaches. Don't get me started on days when it rains. 10. Maintenance will not replace burned out lightbulbs. We go through light bulbs once a month because the fixtures burn the light bulbs out quickly. Get ready to spend $15 - $30 a month on light bulbs. 11. Neighbors smoke. The policy states you cannot smoke inside the apartment. So neighbors smoke on your door step and leave cigarette buds on your door step. Note: cigarette smell floats through the air vents. Not good if you have children. 12. Rent goes up. It does not matter if you have been a resident for several years. You do not get to keep your current price for continuing to lease here. You pay more just like the new residents. I could add more but I think this is enough. Good things: Close to Highway. Close to shopping. Close to restaurants. Close to gas stations. Close to grocery stores. Close to parks.

    Review 6 out of 93

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    The Boulders

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