Alesio Urban Center

Thank you for reaching out with your feedback. While I am happy to hear that you love your apartment home, I was disappointed to find out that you feel you haven't received the best service from our team. Please allow me to make this up to you and come visit us in the office so we can have a chat about delays in maintenance and the concerns you have about our staff. I look forward to connecting with you soon. Best, The Alesio Urban Center Management Team

Hello Eugenia, We understand your frustration with this maintenance issue and we are glad that we have been able to speak with you and work towards a solution. We have sent multiple specialists from outside vendors to address your situation. Our goal is to provide you with the best possible experience in our community, and we'll do whatever we can to achieve this goal. Please come and speak with us again in the office if you have any other questions or concerns. Thank you for your patience and we are always here to help!

Hi Nicole, thank you for your review. I am sorry to hear that you did not enjoy your experience in our community. We work hard to provide the best and I would appreciate your time in going over these concerns. Please reach out to me at (972) 402-0400 or via [email protected] Thank you. - Jason H., General Manager

Dear Resident, We are sorry to see you leave our wonderful community. It is disappointing to hear that you had a difficult time speaking with anyone in regards to your move out and subsequent questions and concerns. When you have a moment, please contact me at [email protected] or 496-357-5501.I would greatly appreciate the opportunity to assist you. Thank you, Holly

Dear Resident, thank you for taking the time to share your feedback. We love hearing when residents truly love and enjoy the amenities we are able to offer at our community and we appreciate that you also brought up concerns of your own. I would like the chance to discuss your review in greater detail. Please visit our office or email me directly at [email protected] when you have a moment. I want you to experience the best in apartment living and are here to help that happen. Thank you, Holly

Dear Resident, your comfort is our top priority and we apologize for any inconveniences you've experienced. I appreciate your feedback and would like to take appropriate action. When you have a moment, I invite you to visit our office so that I may look into your concerns and see what I can do to make you happier in your home. I apologize these issues have not been addressed sooner and I look forward to doing what is needed to improve your stay with us. Please contact me at your earliest convenience [email protected] Thank you, Holly

Dear Resident, we appreciate the 5-stars! It is our goal for residents to be proud of our community, and we're pleased to know our efforts have been recognized. We will continue to provide exceptional apartment living at Alesio Urban Center, and look forward to having you here for many years to come!

Dear Resident, thanks for sharing this wonderful review! We're so excited to hear that Mimi has been so helpful in getting you settled and that you've experienced our 5-star service firsthand. Our staff looks forward to continuing to provide you with the best possible living experience here at Alesio Urban Center, and we're very thankful to have you and your wife a part of our community!

Hi Kelly, thank you for writing to us. We want all residents to feel safe within our community and enjoy the comfort of their home. We ask that you come into our office so we can speak about your concerns in person. Our staff works hard to provide the best in apartment living, and want to make this a reality for you and your husband. We look forward to speaking with you soon.