The Location is great, but its not worth spending so much money for no reason. When I first moved in, I was told that they were going to work with me on admin fees. However, the guy never mentioned it to the rest of the staff which led to a lot of misunderstanding confusion. After my first 2 months of stay everything was fine until I moved out. I cleaned the apartment spotless and they still charged me a $50 cleaning fee which is fine, but they kept my deposit and said I owed them $200 more for no reason. I still have statements to show that there is no reason to keep my security deposit or to charge me $200. When I went to the office several times to discuss this, they did not want to hear me. In total they kept my security deposit, charged me $200 extra, plus rent. The Location is nice, but the leasing office will do everything they can to get extra money out of you so be mindful.
Alesio Urban Center Manager08/30/2018
Dear Resident, We are sorry to see you leave our wonderful community. It is disappointing to hear that you had a difficult time speaking with anyone in regards to your move out and subsequent questions and concerns. When you have a moment, please contact me at [email protected] or 496-357-5501.I would greatly appreciate the opportunity to assist you. Thank you, Holly