Review History for anonymous

AMLI Campion Trail


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anonymous

Resident 2015 - 2016

9/13/2016

Pro: Like most other AMLI properties its really nice, top notch facilities etc. Cons: Constantly out of fuel for the BBQ by the pool. You pay way to much every month to have to scrap plans to cook by the pool because BBQ's were out of propane. Multiple break-ins both homes and cars, don't leave anything in your car and don't live on the first or second floors. When you leave double triple check your bill, I had hundreds of dollars of blatant errors in double billing utilities; complete incompetence by the property manager. I lived alone in a two bedroom and I was charged to replace carpets in master. Managers response "you cant expect AMLI to replace carpets every time a tenant moves out" "if you dont pay it we will send you collections" what??? I am not sure what normal wear and tear is but I am sure that carpet would have not lasted the five years they claim it is supposed to. All in all I would still live in a AMLI property just be sure to ask around about recent crimes in the bld and double and triple check any bills you get from them.
    Manager

    9/15/2016

    AMLI Campion Trail
    Doug M., Thank you for your feedback. We appreciate you letting us know about your concerns. We apologize that the BBQ grill was out of propane. Unfortunately some who use the grills do not always turn them off properly and in turn they run out faster than they should. Please in the future if this happens contact the office and they can accommodate changing them out. To try and help with any miscommunication, the average carpet life is 5 years in an apartment home for normal wear. AMLI Campion Trail Manager is more than happy to sit down with you and discuss any billing errors. We encourage you to make an appointment with your community manager so that everyone is understands the statement. If there is an error we are certainly happy to rectify it. Again, thank you for letting us know how you feel. We wish only the best for our residents.

    Review 22 out of 50

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    AMLI Campion Trail

    July 2024

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