What are noise levels like at AMLI on Riverside?

The community is rated 3.3/5 stars, which is considered having quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at AMLI on Riverside?

The community is rated 4/5 stars, signifying much satisfaction on average.

How safe is AMLI on Riverside?

The community is rated 3/5 stars, which is considered being moderately safe on average.

How satisfied are residents with the neighborhood

The community is rated 3.3/5 stars, signifying much satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 5/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?

Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 2.67 days to their community reviews in the past year.

What types of floor plans are available?

1 Bed, 1 Bath and 2 Beds, 2 Baths

Ratings & Prices for AMLI on Riverside, Irving, TX

Renter Ratings

Noise	N/A
Grounds	4
Safety	3
Office Staff	2.3
Maintenance	5
Neighborhood	3.3
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	3

Manager's Review Engagement

Percentage of reviews responded to	100%

Manager's Review Reply Time

Average time to respond to reviews	2.67 days

Ratings & Reviews (27 Reviews)

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Resident • 2017 - 2020

09/08/2020

!!!!Do not lease here.!!!! Buildings are poorly built, with lots of foundation movement, and undergoing major exterior renovations. Just take a look at the pool area....lots of stone coming off of the facade. When renewing our lease last year the office never advised us of possible… See More

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AMLI on Riverside Manager

09/11/2020

Good afternoon, We are sorry to hear of this situation. The team is working diligently to address all concerns onsite including the exterior renovations that are taking place. We do hope that you have had communication from the office and our corporate office to discuss these concerns. If you wish to discuss further please contact our AMLI Corporate office in Addison. Thank you, AMLI Team

Former Resident • 2019 - 2020

03/10/2020

I lived at Amli on Riverside for a year. No real issues with the apartment or maintenance and the apartment was really nice. I was nearing the end of my lease so I went to the office to see if they offered any lease incentives for… See More

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AMLI on Riverside Manager

03/11/2020

Good afternoon, We are sorry to hear about this experience and do hope that the team is able to reach out to you to discuss what can be done to keep you as a resident at AMLI Riverside. Regards, AMLI Team

Resident • 2019 - 2020

03/02/2020

I got the opportunity to work with Lance when I was moving apartments. I had a early morning move and needed to get my keys and move by 8am. Lance was very accommodating to my request and came to the office really early to ensure i… See More

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AMLI on Riverside Manager

03/06/2020

Good afternoon, Thank you so much for this great feedback on working with Lance and for moving into AMLI on Riverside. Have a great day, AMLI Team

Resident • 2019

07/21/2019

The staff (notably Karl and Lance) are great and could not be more helpful. Top tier customer service. The entire complex is kept very clean, especially the amenities and landscaping. Overall a great community to be apart of.

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AMLI on Riverside Manager

07/22/2019

Good afternoon, Your great feedback about the hard work the team puts into the complex is greatly appreciated. We are happy for you to call AMLI Riverside home. Have a great day. Thank you, AMLI Team

Former Resident • 2018 - 2019

07/18/2019

Renters Beware: Paper thin walls and ceilings, you can hear every step your neighbors take, let alone music, dogs barking, etc. There were often loud parties on weekends and no staff to assist. They provide low quality appliances - for example, they expect you to damage… See More

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AMLI on Riverside Manager

07/22/2019

Hi, We're sorry you believe your experience to be less than ideal. We take care to address noise complaints, but have none documented during your stay. We turn our apartment homes over quickly to keep them in the best condition possible and were not able to commit to a walk through not scheduled in advance. Based on our assessment, the damage fees would not have been reversed with a walk through. If you'd like to review the photos documenting the damages and subsequent charges, we'd be more than happy to accommodate you.

Val SV • Prospective Resident • Visited 2019

04/07/2019

I toured AMLI on Riverside recently with Karl. He was incredibly professional, knowledgeable and helpful. The apartment I was interested in was a higher price because I wasn't planning to move in for a few weeks. Karl said the price should go down soon and he… See More

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AMLI on Riverside Manager

04/15/2019

Hello Val, We are happy to hear that you experience while touring at AMLI Riverside was excellent. Our team ensures communication to all prospective residents. We do hope that in the future you do visit AMLI Riverside again. Thank you, AMLI Team

Kim N. • Resident • 2016 - 2019

03/23/2019

Don't be fooled by this place. I've lived at AMLI on Riverside for 3 years. They were fairly new when I moved in, I was the first tenant in my apartment. The idea of being the first tenant in a brand new apartment was pretty cool.… See More

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AMLI on Riverside Manager

03/25/2019

Good afternoon We are sorry that you feel that way about your time at AMLI Riverside. When issues arise and brought to the attention of the staff they will readily do what is needed to ensure it is taken care of. If you would like to discuss your other concerns please do not hesitate to reach out to me; Sergio Soto at the AMLI Corp. Office. Thank you for your time, AMLI Residential

Resident • 2019

02/09/2019

Karl and Lance have been awesome! They did the walk through with us when we initially were looking at multiple Amli properties. Karl assisted us over the phone, via email, and face to face. The 1st apartment he showed us is the one we ended up… See More

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AMLI on Riverside Manager

02/15/2019

Thank you very much for you kind words! We really do appreciate the great feedback on our great staff. Have a great day!

Resident • 2019

01/16/2019

We recently moved here and it has been amazing , Lance was very helpful in helping us get our apartment and very kind . its awesome how automated everything is including the package room (thats a first) and it also has a Playground for our kids… See More

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AMLI on Riverside Manager

01/21/2019

Hello, Thank you so much for the great review! We are so thrilled that you recommend AMLI on Riverside. If there is anything you ever need, never hesitate to reach out to the office. Thanks again, and have a great day! The AMLI Team

Resident • 2016 - 2018

11/24/2018

I have been a resident for over year, but due to the excessive loud walking by the third floor neighbor, loud music by the neighbors on each side and below, plus the howling of dogs it is time for me to make a change. The grounds… See More

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AMLI on Riverside Manager

11/27/2018

Hello, Thank you for taking the time to review AMLI on Riverside. We are sorry to hear some of your concerns and we would love the opportunity to speak with you in person. Please reach out to the office at (844) 878-7692 or [email protected] We look forward to hearing from you. Thanks, The AMLI Team

bansaln • Resident • 2018

07/26/2018

Me and my husband recently moved in Amli at Riverside with our 2 year old daughter. We absolutely love this community. Very well maintained. Construction is fairly new. They respond to any request readily and get it fixed. My daughter loves it because there is a… See More

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AMLI on Riverside Manager

07/31/2018

Dear Bansaln, Thank you so much for your review. We love hearing that our residents are enjoying their home and community. Please do not hesitate to let us know if there is any thing we can do. Have a great week!

Resident • 2017 - 2018

07/24/2018

Very pretty apartment complex. I love everything about the inside of my apartment. I've never really had a problem with this complex except for the noise! Currently my apartment faces the pool and the noise at the pool is ridiculous sometimes. Ive never have a problem… See More

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AMLI on Riverside Manager

07/25/2018

Good morning, Thank you for letting us know about your concern. All AMLI properties do have quiet hours. If the noise is outside of those hours we do have certain ways to handle those situations. We appreciate you letting us know. We are happy you have chosen AMLI on Riverside and hope you have a great week!!

Resident • 2018

05/07/2018

I have had nothing but positive experiences at this residence. Both the staff and the apartment have exceeded my expectations and I don't foresee myself leaving anytime soon. 100% Recommend this complex.

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AMLI on Riverside Manager

05/21/2018

Thank you so much for your review. We appreciate you taking the time to let us know your feedback. Please do not hesitate to let us know if we can help in any way. Have a great week!

cole96 • Resident • 2018

04/08/2018

I have lived here for six months! I moved from a house to an apartment and thought this is going to suck. Lance who works in the resident office was so passionate about making us feel at home!!! I can not say enough about him going… See More

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AMLI on Riverside Manager

04/12/2018

Hi Cole96, Thank you so much for your review of AMLI on Riverside! We are so happy to hear that our staff is living up to your expectations! If there is anything that you ever need, never hesitate to reach out to the office. Thanks again, and have a great day! The AMLI Team

ritanelson1500 • Resident • 2017 - 2018

01/17/2018

I love my apartment at Riverside! My apartment is very spacious and close to more than 5 close bye restaurants that I can walk to. There is even a new nail salon and dry cleaners that I can walk to. There is walking trails for my… See More

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AMLI on Riverside Manager

01/19/2018

WOW! 5 Stars, we are excited. We are more excited to know that you are loving your home and community. Thank you for taking the time to let us know your feedback. Please do not hesitate to let us know if there is anything we can help with. Have a great weekend!

Kato33 • Resident • 2017

12/29/2017

This community is pretty, but I would not recommend anyone to live here. Environment: We were living face to the pool side, the view was nice, except noisy, party, music, drinking, rats running around the pool at night, people yelled and stay after midnight. Before we… See More

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AMLI on Riverside Manager

01/08/2018

Kato, We apologize for any misunderstandings regarding the guidelines, not only for the Service dog requirements but also for the early lease termination. We wish you the very best in the future. Thank you giving us your feedback and for calling AMLI your home. Have a great week!

sicute913 • Resident • 2017

10/28/2017

While this property is pretty, I would not refer anyone to live here. I specifically leased here to have a yard for my dog, and the yard is completely unusable. Its a muddy swamp. I have sent multiple requests to have it fixed and get very… See More

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AMLI on Riverside Manager

10/31/2017

Good morning Sicute913, We apologize that you are not having a good experience at AMLI Riverside. We will be contacting you to help with your water lines and any other issues that you may be having. AMLI does have a transfer fee but it is not the $1000.00 that is mentioned. We are certain that we can make living at AMLI much more comfortable for you. Thank you for letting us know. We hope you have a great day!

evp • Resident • 2017

08/07/2017

AMLI Riverside is a beautiful complex with great amenities and a great Staff. Lance is the man and will help with anything you need. The apartments are very nice and were beyond clean when I moved in. Definitely recommend this place to anyone wanting to line… See More

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AMLI on Riverside Manager

08/09/2017

evp, Thank you so much for your review of AMLI on Riverside. We are excited to know that you are loving your new home and community! Let us know if there is anything we can help with. Have a great week and thank you again for choosing AMLI!

akozak2 • Resident • 2017

08/02/2017

Overall, our apartment and community is beautiful. The management at this location sold us when we were apartment hunting, but it is clear that the staff has since changed for the worse. We moved into a unit with a yard for our dog, and it has… See More

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AMLI on Riverside Manager

08/09/2017

Akozak2, Thank you for taking the time to let us know your feedback. We understand that you had a meeting with your Community Manager and have a better understanding of the process and time it takes to make the yard a better place for you. We do apologize that the process has been frustrating and to not get the answers you are looking for can add to that frustration. We are disappointed that it is taking longer than we would like to do the repairs. We appreciate you being with AMLI. We encourage our residents to let us know in any way that we may be of help. Again, thank you for your review. Have a great week!

Resident • 2016 - 2017

06/03/2017

The complex is unique with a modern Spanish style vibe to it. It's beautiful. The staff is friendly and helpful. The complex resides of mostly friendly families with small children. Noise is expected living in an apartment complex. But I have never lived in a complex… See More

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AMLI on Riverside Manager

06/05/2017

Thank you for giving us your feedback. We apologize for the noise disturbances. If it is after 10pm you are able to call our after hours number and report excessive noise to the night monitor. We would also encourage you to talk to your community office and let be aware of any issues. We want all of our residents to know they are being heard. Again, we appreciate you letting us know about the issues. We look forward to seeing you soon. Have a great week!

Resident • 2017

04/14/2017

We moved from another state recently and we're glad with our decision to choose Amli on Riverside as our home. We love the apartment, the community amenities are great and well maintained. This area is beautiful and safe for our family. Karl has been really helpful… See More

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AMLI on Riverside Manager

04/14/2017

Thank you for taking the time to share your feedback with us. We are happy to hear you are having a great experience with AMLI and the team will love reading your comments. Thank you.

Resident • 2017

04/02/2017

I'm soon to be a new resident of Amli at Riverside. Having just relocated from another state, I was looking for an all inclusive community if you will. Amli at Riverside had everything to offer and more. Karl, my personal premium staff officer, was amazing from… See More

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AMLI on Riverside Manager

04/07/2017

Thank you for giving us your review. We certainly appreciate you choosing AMLI on Riverside as your new home. We look forward to welcoming you to the community. Have a great weekend!

LaurenB21 • Resident • 2017

01/16/2017

My fiancé and I highly recommend AMLI Riverside! Karl went out of his way to find us the perfect apartment home and walked us through the entire leasing process. We didn't have one problem. We love our new apartment, the community, and all the additional perks… See More

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AMLI on Riverside Manager

01/16/2017

LaurenB21, We are excited to have you at AMLI Riverside, you chose one of our premier properties. We appreciate you letting us know that everything went smoothly. Do not hesitate to let us know if there is anything that we can do. Thank you for giving us your review and welcome home!

Resident • 2017

01/14/2017

Just moved from Seattle, the people at AMLI have been incredibly helpful and welcoming to my new home. Karl has taken care of me through the whole process and addressed any issues without question. The area is very nice and safe, and I love being so… See More

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AMLI on Riverside Manager

01/16/2017

Even though we cannot address you personally, we would like to thank you for giving us your feedback. We will let Karl know that he is appreciated. We are happy that you have a smooth transition and hope that you take advantage of all the amenities that AMLI Riverside has to offer. Have a great week and welcome to Texas!

DRC5 • Resident • 2016 - 2017

01/14/2017

Kandace was very helpful with getting us situated, the maintenance dept. is fantastic. Karl was most helpful when we had to move out (due to a job transfer) and left something behind. Great place, we are now at an Amil in Colorado.

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AMLI on Riverside Manager

01/16/2017

DRC5, We appreciate you taking the time to give us your feedback. We are sorry to lose you at AMLI on Riverside but glad that you were able to find another AMLI home. Thank you again and we wish you the very best on the move. Have a great week!

•

Updated Review

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Manager

Leasing:

AMLI on Riverside is located minutes from dining, shopping and entertainment. Recreational opportunities also surround our apartments with miles of trails and golf courses within minutes. Downtown Dallas, DFW Intl. Airport and Dallas Love Field are within a 15 minute drive. Our amenities include a pool with cabanas and lounge seating, outdoor pavilion with kitchen and TV, lounge, fitness center, business center, conference room, dog park, and paw wash. All of our shared spaces are powered by 100% renewable energy. We offer efficiency, 1, 2, and 3 bedroom floor plans that feature stainless steel appliances, granite countertops, penny round tile backsplashes; plank flooring; garden tubs; and much more. We offer unique 2-story townhomes with fenced yards and 2-car garages. Living with us is a choice to make a positive impact on the environment, reduce resident utility costs and embrace a healthier lifestyle because our apartments have been designed to achieve LEED Gold certification.

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