Review History for Kim N.

AMLI on Riverside


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Kim N.

Resident 2016 - 2019

3/23/2019

Don't be fooled by this place. I've lived at AMLI on Riverside for 3 years. They were fairly new when I moved in, I was the first tenant in my apartment. The idea of being the first tenant in a brand new apartment was pretty cool. However, lots has happened since I moved in. First, the walls are paper thin. I quickly realized that when my new neighbor moved in because he liked to play music day and night. I told the office multiple times about my concern and nothing has ever been done. One laughable answer I've gotten once was that he had been living there for a while. In other words, they weren't going to do anything about it because all they cared about was getting that monthly overpriced rent. I paid around $1600 for a one bedroom with a detached garage the first year I lived there. The following year, more people moved in, so I had to get another detached garage because it was impossible to find parking in the open area after 7pm. They of course increased the monthly cost of the garage to $200 each. Mind you the 2 garages I currently have are not even the same size but I am paying the same ridiculous amount for both. I have told the office about the size difference in the hopes that they would adjust the price of the garages but nothing was ever done about that either. So, I currently pay over $1800 monthly. My renewal is coming up in a couple months needless to say I will not renew my lease as they want to increase my rent which would have me pay well over $2000 with my utilities for the same tiny one bedroom, one bath 784 sq ft apartment on the 4th floor without elevator and with 2 detached garages. I can't even believe I have entertained the idea of staying for convenience, I mean no one likes to move right and it's fairly close to my job but I can't justify paying that much for what it is. Not only that, you would think they would care about their tenants since I've been here for 3 years or you would think they would work with you like most apartments complexes do on your renewal rate, well you're wrong all they care about is money. Other things to consider about this place, they have people coming to pick-up your trash outside your door only Su-Th, and they sometimes don't even pick up your trash. Also, the stairs and hallways get nasty and smelly from liquids dripping from trash bags, especially during the summer. The grounds are pretty well kept to keep their facade for potential new tenants. It also feels like every Thursdays you can hear the sounds of weed-whackers outside your windows. The maintenance people improved since I've been here. Once, I had a maintenance guy snooping through the mail I had left on the counter! I've actually never lived in a complex that needs to access your apartment as much as they do, every 3-4 months, they will perform an inspection of your unit and change the air filter. I would just prefer changing the filter myself if you asked me. But since that happens, I make sure I'm always home when they need to come in my apartment. They are also very proud of their energy saving initiative, but at what cost really, the washer and dryer barely gets filled with water, sometimes I need to wash my towels twice to make sure they're clean. So save yourself a trip and money if you're a young professional like me, they are so many new built apartments around Irving/Valley Ranch/Farmers Branch areas. I'm actually using an apartment locator to help me find my next place I can call home and they will even pay for your moving fees!
    Manager

    3/25/2019

    AMLI on Riverside
    Good afternoon We are sorry that you feel that way about your time at AMLI Riverside. When issues arise and brought to the attention of the staff they will readily do what is needed to ensure it is taken care of. If you would like to discuss your other concerns please do not hesitate to reach out to me; Sergio Soto at the AMLI Corp. Office. Thank you for your time, AMLI Residential

    Review 10 out of 30

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    AMLI on Riverside

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