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Brookstone Apartments

3600 Block Dr, Irving, TX 75038
3600 Block Dr, Irving, TX 75038

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Brookstone Apartments

 
 
 
 
 
 

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Community epIQ Grade N/A

Ratings & Reviews (31 Reviews)

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Resident 2015 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/28/2020
Roach infested, they come out of the vents when it's warm outside. Rent goes up $40 every year, new management every year. No upgrades even if you're a long term tenant. Management will hear you talk but nothing gets done here. See More
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Resident 2016 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/14/2017
ROACH AND MOLD INFESTED!!! When I first moved in, my movers said "you have visitors". I went to the front door looking for someone. He pointed to a mound of roaches coming out of the stove and all over the kitchen floor. I almost passed out.… See More
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goofyleen • Resident 2014 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/16/2016
I cannot warn you enough, this complex is cheaper for a reason. I wish I would never have moved here and I cannot wait to leave when my lease is up. Maintenance takes weeks to sometimes months, and even when they do finally come to fix… See More
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Easy17 • Resident 2014 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/15/2016
DO NOT MOVE HERE!!!!!!!!!!!!!!!!!!!!!!!!! , I have lived there to years and when I moved out had the apartment cleaned and vacuum real nice and I went to turn in my keys and asked if I needed to do a walk thru they said no you… See More
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Scissorman • Resident 2013 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/15/2016
DO NOT LIVE HERE. Seriously, stay away. Even if you are desperate, find an alternative. This is, without a doubt, the worst apartment complex I have ever lived in. The management is not helpful in the least, and makes up excuses for everything wrong. They will… See More
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Resident 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/15/2015
My warning was meant for The Terrace opts. See More
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sandy red • Resident 2013 - 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/02/2014
This is the worst apartment I had ever live in PLEASE DON"T MOVE THERE!!!! 1. The Manager and staff is very unprofessional and has a bad attitude. 2. I live down stair and can hear my neighbors on top walking and making noise all day long,… See More
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swep • Resident 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/30/2014
You will get a $60 or more water bill each month even leaving in a smallest 1 bed room apartment. See More
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Resident 2013 - 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/07/2014
Run away from this apartment complex and do not let them stop you. Our neighbor upstairs laundry room was always leaking! It destroyed all our stuff in the Landry room. So before you move in there get a renters insurance. This girl that works there her… See More
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thomasconnell • Resident 2012 - 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/07/2013
We have foundation issues my neighbors told them about it a month ago they never did anything about it. i told them about it 2 weeks ago and still nothing i went to ask them about it today and they told me they could patch the… See More
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Prospective Resident Visited 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/28/2013
Rudest leasing consultant ever!!! I went to inquire about a 1bdrm apt and this Leading consultant was the rudest person I've ever come across. First if all no people skills whatsoever, tried to argue About the price i was quoted, then when we went to see… See More
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Adyon • Resident 2010 - 2012
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/01/2013
When we started living here, we really enjoyed it. But the service and quality started to show. We've lived here two years and our rent has gone up over $60. Also most of the apartments have old air-conditioners that can't keep our apartment below 81 in… See More
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norwegiangoddess7 • Resident 2012 - 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/30/2013
After living here since June of 2012 I have never had the apartments spray for pests and now after about 10 months of no spraying I have bed bugs. I have never encountered bed bugs in my life. I informed the apartments a month ago once… See More
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Sus1234 • Prospective Resident Visited 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/02/2013
Me and my boyfriend wanted to lease one bedroom apartment. We went to the leasing office but the management is disgusting. Office staff really don't know about leasing procedure Since we are international student I don't have SSN but I have legal papers and passport but… See More
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cosmicgypsy • Resident 2012
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/11/2012
Pros: My apartment is very spacious, the carpets are fairly new and clean, I love the laminate wood flooring, there is a ton of storage and I can actually fit my large bedroom furniture into the master bedroom. The appliances are great and were spotless when… See More
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Resident 2008 - 2012
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/04/2012
I have been in the terrace/ brookstone since 08. I m shocked.to hear the reviews because i havent had any bad, bad situations or run ins.i lived in the terrace first and i had some of the best neighbors and clean.. i didnt have a pest… See More
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Resident 2011
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/23/2011
I have had such an issue with this apartment complex! I am furious because my apt is always so spotless, but there are roaches Everywhere! They come and spray every week, and still endless bugs. I hate sleeping here now because of the bug issue. I'm… See More
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Resident 2011
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/31/2011
This place sucks! The manager Veronica is one of the most unprofessional, rudest people I have ever come encounter with. She is deceitful and a liar that wears hooker heels and is an overall fire crotch! Her staff is her little puppets, that do not stand… See More
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Resident 2010
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/25/2011
Worst apartment I have ever lived in! Employees are rude and uncaring. The manager is the worst out of all of them. These apartments are not fit to rent. Don't waste your money nor time with these people. See More
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Resident 2011
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/17/2011
These apartments just had an arrest of a guy that got caught building bombs in his apartment in May 2011. FBI agents and Joint Terrorism Task Force were investigating for 10 hours one Sunday afternoon. You can google it and get the story "Irving Man Arrested… See More
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Resident 2010 - 2011
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/23/2011
I lived next door to a terrorist. There are many that live here. Watch Out See More
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M_Yarr • Resident 2011
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/16/2011
I have lived here for the past 4 years and love it, so I was shocked to read some of these reviews. The apartments are updated-- I have wood floors and plush carpet and new stainless steel appliances! What more could you ask for?!? Maintenance is… See More
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Tiff_D • Resident 2011
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/16/2011
I have lived here for 4 years and I love it!!! I was shocked reading some of these reviews, because I have had nothing but a good experience. The apartments are upgraded, I love my stainless steel appliances!! The maintenace staff gets things done fast, and… See More
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Resident 2010 - 2011
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/07/2011
I have been living at brookstone since OCtober of 2010, and is terrible. Have gone 4 to 5 days without hot water and the property manager seems to have the biggest attitude. Will enter your apartment without notification. I do not suggest anyone to live here… See More
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itried00 • Resident 2010
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/15/2010
Since the time that I have been here nothing has gone right. First, I was promised an apartment, but at the time of signing papers it was found that the apartment was already entered out to another person. Giving them the benefit of the doubt, I… See More
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 Updated Review
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Manager

 
·

Features & Amenities

Laundry

  • Laundry Connections in Unit
  • Laundry On-Site
  • Laundry in Units

Disclaimer: Features and Amenities data have been collected from Internet users and may not be a reliable indicator of current or comprehensive features and amenities offered.

Pets

  • Dogs Allowed
    Deposit: Required
    Rent: Required
    Restrictions: Breed restrictions apply.
  • Cats Allowed
    Deposit: Required
    Rent: Required

Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.

Floor Plans & Pricing

Studio, 1 Bathroom

  • Price
    Price

    $1,073

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    Studio

1 Bedrooms, 1 Bathroom

  • Price
    Price

    $850

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    1 Bedroom

2 Bedrooms, 1 Bathroom

  • Price
    Price

    $1,142

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

2 Bedrooms, 1.5 Bathrooms

  • Price
    Price

    $1,140

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

2 Bedrooms, 2 Bathrooms

  • Price
    Price

    $1,042

  • SQ. FT.

    N/A

  • Available
    Avail.

    N/A

  • Model

    2 Bedrooms

Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.

Questions & Answers (1)

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How is cell phone coverage at the apartment community?

Anonymous · November, 15 2017 · 1 answer
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· Just Now
A
It was never a problem for me, I had Tmobil, and it never was an issue. Tmobil is not the best, but that has nothing to do with the apartments.
Anonymous · November, 15 2017

Frequently Asked

What are noise levels like at Brookstone Apartments?
The community is rated 1/5 stars, which is considered having extremely loud noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Brookstone Apartments?
The community is rated 1/5 stars, signifying no satisfaction on average.

How safe is Brookstone Apartments?
The community is rated 1/5 stars, which is considered being not safe on average.

How satisfied are residents with the neighborhood
The community is rated 1/5 stars, signifying no satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 1/5 stars, which is considered being not very effective on average.

What is the pet policy at Brookstone Apartments?
No pet policy available

What types of floor plans are available?
Studio, 1 Bath and 1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 1.5 Baths and 2 Beds, 2 Baths


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Brookstone Apartments is an apartment in Irving in zip code 75038. This community has a Studio - 2 bedroom, 1 - 2 bathroom, and is for rent for $850 - $1,142. Nearby cities include Farmers Branch, Euless, Emory, Coppell, and Grapevine. 75016, 75062, 75039, 75039, and 75309 are nearby zip codes.

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Brookstone Apartments

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    Resident Photos (9)

    • (Resident photo uploaded on 10/11/2012) Image of Brookstone Apartments in Irving, TX
    • (Resident photo uploaded on 10/11/2012) Image of Brookstone Apartments in Irving, TX
    • (Resident photo uploaded on 10/11/2012) Image of Brookstone Apartments in Irving, TX
    • (Resident photo uploaded on 04/15/2010) Image of Brookstone Apartments in Irving, TX
    • (Resident photo uploaded on 04/15/2010) Image of Brookstone Apartments in Irving, TX
    • (Resident photo uploaded on 11/16/2016) Image of Brookstone Apartments in Irving, TX
    • (Resident photo uploaded on 11/16/2016) Image of Brookstone Apartments in Irving, TX
    • (Resident photo uploaded on 11/16/2016) Image of Brookstone Apartments in Irving, TX
    • (Resident photo uploaded on 11/16/2016) Image of Brookstone Apartments in Irving, TX
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