Cortland at Valley Ranch
#305 #1 #44

What is epIQ?

Cortland at Valley Ranch

8605 North MacArthur Blvd., Irving, TX 75063
(164 Reviews)
$1,535 - $2,772/mo
Share Feedback
Write a Review
Leave a Video ReviewNew

Floor Plans & Pricing

1 Bedroom

The Michelangelo

1 Bed, 1 Bath | 822 sq. ft.

$1,760

3 Available Units

See Floor Plan Details

The Alberti

1 Bed, 1 Bath | 598 sq. ft.

$1,535

2 Available Units

See Floor Plan Details

The Durer

1 Bed, 1 Bath | 1,018 sq. ft.

$1,870

1 Available Unit

See Floor Plan Details

The Lombardo

1 Bed, 1 Bath | 852 sq. ft.

$1,754

Not Available

See Floor Plan Details

The Raphael

1 Bed, 1 Bath | 770 sq. ft.

$1,784

Not Available

See Floor Plan Details

The Titian

1 Bed, 1 Bath | 948 sq. ft.

$1,814

Not Available

See Floor Plan Details

The Pozzo

1 Bed, 1 Bath | 812 sq. ft.

$1,814

Not Available

See Floor Plan Details

The Ruben

1 Bed, 1 Bath | 961 sq. ft.

$1,924

Not Available

See Floor Plan Details

2 Bedrooms

The DaVinci

2 Beds, 2 Baths | 1,150 sq. ft.

$2,325

2 Available Units

See Floor Plan Details

The Botticelli

2 Beds, 2 Baths | 1,172 sq. ft.

$2,350

2 Available Units

See Floor Plan Details

The Donatello

2 Beds, 2 Baths | 1,164 sq. ft.

$2,385

Not Available

See Floor Plan Details

3 Bedrooms

The Bellini

3 Beds, 2 Baths | 1,374 sq. ft.

$2,772

Not Available

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A+
A+

Renter Ratings

A+

Review Ratings

Noise

4.9

Grounds

4.9

Safety

5.0

Office Staff

4.9

Maintenance

4.9

Neighborhood

5.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A+

Number of reviews in the past 365 days

41

Manager’s Review Engagement

A+

Percentage of reviews responded to

97.561%

Manager’s Review Reply Time

B+

Average time to respond to reviews

7.54 days

View Community Timeline
View Community Timeline

Cortland at Valley Ranch Reviews

(162)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

saadsavi

Resident 2021 - 2024

2/16/2024

Love my home

I love my home here. It is such a lovely neighborhood with walking trails nearby. Good eatery options too. The staff is friendly and kind. The community does have it's problems, but all communities do. They do a great job at keeping us updated… See More >
    Manager

    2/19/2024

    Cortland at Valley Ranch
    Hi, Thank you so much for taking a moment to share your feedback with us! We truly appreciate you letting us know your thoughts on your experience at our community, and hope you will always feel welcome to get in touch with us if you ever need anything at all. - Your team at Cortland at Valley Ranch
    Review Author Icon

    saadadbi567

    prospectiveVisited 2024

    2/16/2024

    Lovely Community

    I recently toured this community and it was lovely. Very nice amenities and clean spaces. The staff was very friendly and welcoming and was patient with all of my questions. Matter of fact, I am keeping in touch with them a few days later and… See More >
      Manager

      2/19/2024

      Cortland at Valley Ranch
      Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Cortland at Valley Ranch! We're always here for you if you need anything at all. - Your team at Cortland at Valley Ranch
      Review Author Icon

      prettyinpink9955

      Resident 2023 - 2024

      1/26/2024

      be like Nike and just do it!

      I love everything about this place. The whole team is phenomenal, the location is fantastic, and Valley Ranch overall is a wonderful neighborhood. You are so close to everything you need and Dallas us just up the road.

        Manager

        1/28/2024

        Cortland at Valley Ranch
        Hi, we're thrilled to hear that you've had a great experience at Cortland at Valley Ranch. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! - Your team at Cortland at Valley Ranch
        Review Author Icon

        anonymous

        Resident 2015 - 2023

        12/6/2023

        You won’t regret it

        This is such a great place to live. I’ve lived here for a very long time now and have seen many people come through the office door. This is by far my favorite team. Its nice to have a manager who is actually in the… See More >
          Manager

          12/7/2023

          Cortland at Valley Ranch
          Hi there, Thank you so much for taking a moment to share your feedback with us and for giving our team a shout out! We truly appreciate you letting us know your thoughts on your experience at our community, and hope you will always feel welcome to get in touch with us if you ever need anything at all. - Your team at Cortland at Valley Ranch
          Review Author Icon

          anonymous

          prospectiveVisited 2023

          12/5/2023

          Great apartment complex in Irving Texas

          This is a very nice apartment complex. When I came to tour I noticed how clean kept everything was. The pool is so nice as well as the gym and bicycle room. Also there is a liquor store across the street hehe. Highly recommend dropping… See More >
            Manager

            12/7/2023

            Cortland at Valley Ranch
            Hi, thank you so much for taking the time to share your feedback with us! Please feel free to reach out to us at valleyranch@cortland.com if you ever need anything at all. - Your team at Cortland at Valley Ranch
            Review Author Icon

            anonymous

            prospectiveVisited 2023

            11/15/2023

            Good experience

            I recently toured this complex and had a very pleasant experience. Nice staff, nice rooms, nice property. I’m very much considering moving here as it’s close to work as well as close to good eateries and shops.… See More >
              Manager

              11/16/2023

              Cortland at Valley Ranch
              Hi, thank you so much for taking the time to share your feedback with us! We're always here for you if you need anything at all. - Your team at Cortland at Valley Ranch
              Review Author Icon

              anonymous

              Resident 2021 - 2023

              11/14/2023

              10/10 recommend

              Absolutely recommend this complex. The whole staff is so caring and takes urgent matters into their own hands. I don’t have a single complaint. Come get you a home here while there are still some available n they don’t last long!!… See More >
                Manager

                11/16/2023

                Cortland at Valley Ranch
                Hi, we're thrilled to hear that you've had a great experience at Cortland at Valley Ranch. We're always here for you if you need anything at all. - Your team at Cortland at Valley Ranch
                Review Author Icon

                anonymous

                prospectiveVisited 2023

                11/14/2023

                Very nice

                Very nice community. Don was fantastic at helping me find my new home. Very pleasant to work with. The homes are newly remodeled and the community is just so quaint and charming. I’d highly recommend to any one!… See More >
                  Manager

                  11/16/2023

                  Cortland at Valley Ranch
                  Hi there, Thank you so much for taking a moment to share your feedback with us! We truly appreciate you letting us know your thoughts on your experience at our community, and hope you will always feel welcome to get in touch with us if you ever need anything at all. - Your team at Cortland at Valley Ranch
                  Review Author Icon

                  anonymous

                  Resident 2023

                  11/14/2023

                  Accomodating Staff

                  Our family unexpectedly moved here from California and landed here at Valley Ranch. So far, we love it. Sheena was our leasing agent and was very knowledgeable about the property and process. We are still making friends here but we tell everyone we know how… See More >
                    Manager

                    11/16/2023

                    Cortland at Valley Ranch
                    Hi, we know you have many choices in where to live and we are happy that you have chosen Cortland at Valley Ranch as your home. Please don't hesitate to stop by the office any time; we'd be happy to see you! - Your team at Cortland at Valley Ranch
                    Review Author Icon

                    abuurroo

                    Resident 2020 - 2023

                    11/14/2023

                    My home

                    I love my home here. Caine is my favorite and I am so glad that he sticks around with the ever revolving door of the office. Not to say that is a bad thing though. Each new office member is just as pleasant as the… See More >
                      Manager

                      11/16/2023

                      Cortland at Valley Ranch
                      Hi, we know you have many choices in where to live and we are happy that you have chosen Cortland at Valley Ranch as your home. Please don't hesitate to stop by the office any time; we'd be happy to see you! - Your team at Cortland at Valley Ranch
                      Review Author Icon

                      anonymous

                      Resident 2016 - 2023

                      9/22/2023

                      My home

                      I’ve called valley ranch home for many years now. I have no plans to move anytime soon. The location is perfect for me and the staff is great. Highly recommend for anyone looked for a new place to live… See More >
                        Manager

                        9/25/2023

                        Cortland at Valley Ranch
                        Hi, we know you have many choices in where to live and we are happy that you have chosen Cortland at Valley Ranch as your home. Please don't hesitate to stop by the office any time; we'd be happy to see you! - Your team at Cortland at Valley Ranch
                        Review Author Icon

                        anonymous

                        prospectiveVisited 2023

                        9/22/2023

                        Very nice community

                        This is a very nice wellkept clean community. I toured here today and was very impressed with what I saw. Nice office staff and nice apartments. The playground for small children is a nice extra addition. Looking forward to signing a lease here

                          Manager

                          9/25/2023

                          Cortland at Valley Ranch
                          Hi, thank you so much for taking a moment to share your feedback with us! We truly appreciate you letting us know your thoughts on your experience at our community, and hope you will always feel welcome to get in touch with us if you ever need anything at all. Your team at Cortland at Valley Ranch
                          Review Author Icon

                          anonymous

                          Resident 2020 - 2023

                          9/17/2023

                          I’d recommend

                          I’ve lived here for a couple of years now and I don’t intend to move out anytime soon. Very convenient location, great amenities and a friendly staff. Plus you’re very close to Dallas and other metro areas.… See More >
                            Manager

                            9/19/2023

                            Cortland at Valley Ranch
                            Hi there, Thank you so much for taking a moment to share your feedback with us! We truly appreciate you letting us know your thoughts on your experience at our community, and hope you will always feel welcome to get in touch with us if you ever need anything at all. - Your team at Cortland at Valley Ranch
                            Review Author Icon

                            mjohnson2002

                            prospectiveVisited 2023

                            9/13/2023

                            such a nice experience

                            Yesterday I stopped by around 10 in the morning to get some information. I was greeted by a very pleasant young woman name Sheena. We had a very nice conversation and she made me feel so welcome that I shared with her the reason why… See More >
                              Manager

                              9/16/2023

                              Cortland at Valley Ranch
                              Hi there, Thank you so much for taking a moment to share your feedback with us and for giving Sheena a shout out! We truly appreciate you letting us know your thoughts on your experience at our community, and hope you will always feel welcome to get in touch with us if you ever need anything at all. We hope to see you again very soon! - Your team at Cortland at Valley Ranch
                              Review Author Icon

                              anonymous

                              Resident 2021 - 2023

                              9/8/2023

                              Nice Apartments !

                              Great apartments! Great staff! Really good neighborhood ! I Highly recommended residing here ! Also, if the maintenance is awesome! They come quick even for emergencies ! I love it here ! I’ve been staying here for 2 years with no issues!… See More >
                                Manager

                                9/10/2023

                                Cortland at Valley Ranch
                                Hello, thank you so much for taking the time to share your feedback with us! We're always here for you if you need anything at all. - Your team at Cortland at Valley Ranch
                                Review Author Icon

                                anonymous

                                prospectiveVisited 2023

                                9/8/2023

                                Beautiful Community & Friendly Staff

                                This community is really well kept and all of the apartments have hardwood floors. I love that! The staff is great too, they’ll take the time out to make sure you feel at home and comfortable to ask any questions.… See More >
                                  Manager

                                  9/10/2023

                                  Cortland at Valley Ranch
                                  Hello, thank you so much for taking the time to share your feedback with us! We're always here for you if you need anything at all. - Your team at Cortland at Valley Ranch
                                  Review Author Icon

                                  anonymous

                                  Resident 2023

                                  8/31/2023

                                  Beautiful place

                                  I love the amenities and the pool. It’s a quiet community and close to so much including DFW airport which has been so convenient with traveling so often for work. The office staff really put the icing on the cake for me.… See More >
                                    Manager

                                    9/3/2023

                                    Cortland at Valley Ranch
                                    Thank you so much for taking the time to share your feedback with us! Please feel free to reach out to us at valleyranch@cortland.com if you ever need anything at all. -Your team at Cortland at Valley Ranch
                                    Review Author Icon

                                    anonymous

                                    prospectiveVisited 2023

                                    8/31/2023

                                    Future resident

                                    I called in today and spoke with Sheena at the front office. She answered all my questions that I had about the property very promptly and was very informative. I can’t wait to come tour my future home.… See More >
                                      Manager

                                      9/3/2023

                                      Cortland at Valley Ranch
                                      Hi there, Thank you so much for taking a moment to share your feedback with us and for giving Sheena a shout out! We look forward to seeing you soon, and hope you will always feel welcome to get in touch with us if you ever need anything at all. - Your team at Cortland at Valley Ranch
                                      Review Author Icon

                                      Resident 1174216

                                      Verified Resident 2023

                                      8/27/2023

                                      On the day one of moving, many issues reported.. Cockroach is everywhere and GARAGE has full of black stains and it is not painted at all.. It has been 2 months since I requested many times to clean GARAGE , apartment management has… See More >
                                        Manager

                                        9/1/2023

                                        Cortland at Valley Ranch
                                        Hello, Thank you for taking a moment to share your feedback with us. We regret to hear there have been some aspects of your experience at our community that have had a negative impact on your satisfaction. We appreciate you staying in touch with our team regarding your concerns, and are glad our Community Manager was able to connect with you recently to discuss what you shared. Arrow Exterminators visit our community every Wednesday, and they will be happy to visit your home and treat any affected areas if you'll submit a service request for this. While some stains in garages, like oil and other fluids, are permanent, our team cleans out and power-wash each one after a resident moves out. If you have any additional feedback or concerns, please feel welcome to get in touch with us at valleyranch@cortland.com. Sincerely, Your team at Cortland at Valley Ranch
                                        Review Author Icon

                                        anonymous

                                        Resident 2008 - 2023

                                        8/24/2023

                                        Nice place

                                        I’ve lived at valley ranch for a very long time now. It’s a nice place to call home and I have no plans to uproot and move anytime soon. I highly recommend to anyone who is looking for a new complex. But he warned that… See More >
                                          Manager

                                          8/29/2023

                                          Cortland at Valley Ranch
                                          Hello, Thank you so much for your kind words! We think our management team is full of superstars too, but it feels great knowing that our residents agree! We love seeing you enjoy the events. Looking forward to seeing you at the next one! We appreciate you taking the time to write a review! -The team at Cortland at Valley Ranch
                                          Review Author Icon

                                          anonymous

                                          Resident 2008 - 2023

                                          8/24/2023

                                          I love my home

                                          I have lived here for quite awhile now. I'd even say that I'm one of the oldest residents here. I've been through many manager changes plus owner changes. Each manager that replaces the last one is just a nice. The office staff in consistently friendly.… See More >
                                            Review Author Icon

                                            anonymous

                                            prospectiveVisited 2023

                                            8/12/2023

                                            Nice place

                                            Nice place with nice clean amenities. I’ve toured a few complexes where the amenities were very dirty and that turned me off from those places. Spacious and nice homes too. I’d highly recommend coming to at least check this place out… See More >
                                              Manager

                                              8/15/2023

                                              Cortland at Valley Ranch
                                              Hi, thank you so much for your positive comments about Cortland at Valley Ranch! We're always here for you if you need anything at all. - Your team at Cortland at Valley Ranch
                                              Review Author Icon

                                              anonymous

                                              Resident 2023

                                              8/11/2023

                                              Love the Cortland!

                                              Great location and amenities! The staff is wonderful and attentive and always willing to help! Maintenance staff quickly addresses any issues that come up, and the property stays clean and is well kept up.

                                                Manager

                                                8/15/2023

                                                Cortland at Valley Ranch
                                                Hello, thank you so much for taking the time to share your feedback with us! Please feel free to reach out to us at valleyranch@cortland.com if you ever need anything at all. - Your team at Cortland at Valley Ranch
                                                Review Author Icon

                                                Kianawilliams

                                                prospectiveVisited 2023

                                                8/11/2023

                                                Can’t wait to move in!

                                                I toured this community with my husband and we leases right after the tour. We are moving from TN and I was very anxious about the move. Sheena answered all of my questions and assured me that her and her team would take great care… See More >
                                                  Manager

                                                  8/15/2023

                                                  Cortland at Valley Ranch
                                                  Hi there, Thank you so much for taking a moment to share your feedback with us! We truly appreciate you letting us know your thoughts on your experience at our community, and hope you will always feel welcome to get in touch with us if you ever need anything at all. - Your team at Cortland at Valley Ranch
                                                  Review Author Icon

                                                  efrainsalazar

                                                  prospectiveVisited 2023

                                                  8/11/2023

                                                  Very Nice!

                                                  My wife and I toured this community yesterday and fell in love. We loved it so much that we leased inside the office after the tour! The office was so clean and smelled really well. The home that we saw was very nice. I love… See More >
                                                    Manager

                                                    8/15/2023

                                                    Cortland at Valley Ranch
                                                    Thank you so much for taking the time to share your feedback with us! Please feel free to reach out to us at valleyranch@cortland.com if you ever need anything at all. - Your team at Cortland at Valley Ranch

                                                    Features & Amenities

                                                    Parking
                                                    • Covered Parking
                                                    Pets
                                                    • Cats Allowed
                                                      Fee: $400. Rent: $25. Pet Limit: 2. Comments: While we are a pet-friendly apartment community and love our resident pets, certain aggressive breeds, including mixed breeds, are restricted at all Cortland communities. We do not allow the following aggressive breeds/mixes at our communities, including, but not limited to Rottweiler, Chow, Presa Canario, Doberman, Akita, Pit Bulls (Also known as American Staffordshire Terrier, Staffordshire Bull Terrier, or Bull Terrier).
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Fee: $400. Rent: $25. Pet Limit: 2. Comments: While we are a pet-friendly apartment community and love our resident pets, certain aggressive breeds, including mixed breeds, are restricted at all Cortland communities. We do not allow the following aggressive breeds/mixes at our communities, including, but not limited to Rottweiler, Chow, Presa Canario, Doberman, Akita, Pit Bulls (Also known as American Staffordshire Terrier, Staffordshire Bull Terrier, or Bull Terrier).
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • 24-Hour Fitness Center
                                                    • Business Center with Wi-Fi
                                                    • Clubhouse
                                                    • Complimentary Amenity Wi-Fi
                                                    • Curbside Trash Collection
                                                    • Gated Controlled Access Community
                                                    • High-Speed Internet
                                                    • Outdoor Kitchen with Gas Grills
                                                    • Package Lockers
                                                    • Pet-Friendly Cortland Community
                                                    • Resort Style Pool and Sundeck
                                                    Show Less
                                                    Show More

                                                    Leasing

                                                    Located near the heart of the Metroplex, our Valley Ranch apartment community offers access to some of the best shopping, dining, and entertainment options in and around Irving, TX. Designer features like granite countertops and nine-foot ceilings with crown molding will make you proud to call any of our spacious one and two-bedroom apartments in Irving, TX home. Convenience to major employers like ExxonMobil and Citibank makes your everyday commute a breeze. And when you re considering your weekend (or weeknight) plans, you have plenty of options nearby. Treat yourself to some retail therapy at Irving Mall, head over to Sam Houston Trail Park to hop on its scenic nature trails, or drive into Las Colinas, or Uptown and Downtown Dallas to explore all their shopping, dining, and entertainment hotspots. No matter what your day looks like, you ll come home to the hospitality and service of a community team dedicated to you.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Cortland

                                                    A-
                                                    A-
                                                    Communities
                                                    222

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Cortland at Valley Ranch Rated?
                                                    Based on 164 number of votes by renters, Cortland at Valley Ranch is currently rated 3.9 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Cortland at Valley Ranch?
                                                    Cortland at Valley Ranch is rated 4.9/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Cortland at Valley Ranch is rated 4.9/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    What are noise levels like at Cortland at Valley Ranch?
                                                    Cortland at Valley Ranch is rated 4.9/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    How safe is Cortland at Valley Ranch?
                                                    Cortland at Valley Ranch is rated 5/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    Cortland at Valley Ranch is rated 5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at Cortland at Valley Ranch?
                                                    Cortland at Valley Ranch is rated 4.9/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 97.561% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 7.54 days to their community reviews in the past year.
                                                    Who manages Cortland at Valley Ranch?
                                                    Cortland
                                                    What is the pet policy at Cortland at Valley Ranch?
                                                    Cats Allowed
                                                    Fee: $400
                                                    Rent: $25
                                                    Pet Limit: 2
                                                    Comments: While we are a pet-friendly apartment community and love our resident pets, certain aggressive breeds, including mixed breeds, are restricted at all Cortland communities. We do not allow the following aggressive breeds/mixes at our communities, including, but not limited to Rottweiler, Chow, Presa Canario, Doberman, Akita, Pit Bulls (Also known as American Staffordshire Terrier, Staffordshire Bull Terrier, or Bull Terrier).
                                                    Dogs Allowed
                                                    Fee: $400
                                                    Rent: $25
                                                    Pet Limit: 2
                                                    Comments: While we are a pet-friendly apartment community and love our resident pets, certain aggressive breeds, including mixed breeds, are restricted at all Cortland communities. We do not allow the following aggressive breeds/mixes at our communities, including, but not limited to Rottweiler, Chow, Presa Canario, Doberman, Akita, Pit Bulls (Also known as American Staffordshire Terrier, Staffordshire Bull Terrier, or Bull Terrier).
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Contact Property

                                                    Cortland at Valley Ranch

                                                    February 2024

                                                    Sun
                                                    Mon
                                                    Tue
                                                    Wed
                                                    Thu
                                                    Fri
                                                    Sat
                                                    1
                                                    2
                                                    3
                                                    4
                                                    5
                                                    6
                                                    7
                                                    8
                                                    9
                                                    10
                                                    11
                                                    12
                                                    13
                                                    14
                                                    15
                                                    16
                                                    17
                                                    18
                                                    19
                                                    20
                                                    21
                                                    22
                                                    23
                                                    24
                                                    25
                                                    26
                                                    27
                                                    28
                                                    29
                                                    Beds

                                                    0

                                                    Baths

                                                    0

                                                    Cortland at Valley Ranch is a 598 - 1,374 sq. ft. apartment in Irving in zip code 75063. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,535. Nearby cities include Farmers Branch, Euless, Coppell, Emory, and Grapevine.

                                                    Your privacy and identity are important to us. Please review the Terms and Guidelines before sharing private or non-public information with matches.