Cortland Las Colinas
#4,361 #18 #685

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Cortland Las Colinas

655 Promenade Parkway, Irving, TX 75039
(26 Reviews)
$1,544 - $2,771/mo
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Floor Plans & Pricing

1 Bedroom

The Alexandrite

1 Bed, 1 Bath | 610 sq. ft.

$1,544

3 Available Units

See Floor Plan Details

The Emerald

1 Bed, 1 Bath | 714 - 768 sq. ft.

$1,689

3 Available Units

See Floor Plan Details

The Marble

1 Bed, 1 Bath | 910 sq. ft.

$1,798

3 Available Units

See Floor Plan Details

The Garnet

1 Bed, 1 Bath | 710 sq. ft.

$1,758

2 Available Units

See Floor Plan Details

The Basalt

1 Bed, 1 Bath | 688 sq. ft.

$1,702

Not Available

See Floor Plan Details

The Jade

1 Bed, 1 Bath | 824 sq. ft.

$1,858

Not Available

See Floor Plan Details

2 Bedrooms

The Onyx

2 Beds, 2 Baths | 992 sq. ft.

$2,266

3 Available Units

See Floor Plan Details

The Opal

2 Beds, 2 Baths | 1,128 - 1,152 sq. ft.

$2,379

3 Available Units

See Floor Plan Details

The Travertine

2 Beds, 2 Baths | 1,260 - 1,304 sq. ft.

$2,406

2 Available Units

See Floor Plan Details

The Sandstone

2 Beds, 2 Baths | 1,213 sq. ft.

$2,346

1 Available Unit

See Floor Plan Details

The Topaz

2 Beds, 2 Baths | 1,429 sq. ft.

$2,771

1 Available Unit

See Floor Plan Details

The Turquoise

2 Beds, 2.5 Baths | 1,517 sq. ft.

$2,589

Not Available

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A-
A-

Renter Ratings

A+

Review Ratings

Noise

4.8

Grounds

5.0

Safety

4.8

Office Staff

5.0

Maintenance

5.0

Neighborhood

5.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

C

Number of reviews in the past 365 days

4

Manager’s Review Engagement

A+

Percentage of reviews responded to

100%

Manager’s Review Reply Time

A-

Average time to respond to reviews

3.75 days

View Community Timeline
View Community Timeline

Cortland Las Colinas Reviews

(26)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

jmcgalliard

Resident 2021 - 2023

7/14/2023

Live Here- Cortland Las Colinas

We have lived here for almost 2 years now! 10/10 would recommend. Everything from the initial tour to the leasing process was seamless and easy. Our initial move in was fantastic as well. Our unit was clean and ready to go upon arrival. The apartment… See More >
    Manager

    7/16/2023

    Cortland Las Colinas
    Hi, thank you so much for taking the time to share your feedback with us! We're always here for you if you need anything at all. - Your team at Cortland Las Colinas
    Review Author Icon

    Gladys_S682

    Resident 2021 - 2023

    7/11/2023

    Best Cortland Property

    Lived here since 2021. Moved units once. Really appreciate how much work Paisley, Morgan, and Sam put in for resident engagement - always something to look forward to almost every month. Additionally, the maintenance team is always on top of it - never have to… See More >
      Manager

      7/13/2023

      Cortland Las Colinas
      Hello, Thank you so much for taking a moment to share your feedback with us! We truly appreciate you letting us know your thoughts on your experience in our community and hope you will always feel welcome to get in touch with us if you ever need anything at all. - Your team at Cortland Las Colinas
      Review Author Icon

      anonymous

      Resident 2018 - 2023

      6/22/2023

      Amazing community manager

      I’ve been living at Cortland Las Colinas for years and I have to brag on Paisley. She’s been such a breath of fresh air over the past year. She’s truly takes the time to listen and take action. It’s greatly appreciated to have someone who… See More >
        Manager

        6/30/2023

        Cortland Las Colinas
        Hi, Thank you so much for taking a moment to share your feedback with us! We truly appreciate you letting us know your thoughts on your experience in our community and hope you will always feel welcome to get in touch with us if you ever need anything at all. - Your team at Cortland Las Colinas
        Review Author Icon

        Brandon_O521

        Resident 2023

        4/28/2023

        Top Notch

        Just had 3 food parties in a row !Food and service was great ! Office and leasing staff is top notch . The amenities are kept up and the women at front office are the best consultants and staff at any complex I have lived… See More >
          Manager

          5/1/2023

          Cortland Las Colinas
          Hi, we're thrilled to hear that you've had a great experience at Cortland Las Colinas. Please don't hesitate to stop by the office any time; we'd be happy to see you! - Your team at Cortland Las Colinas
          Review Author Icon

          anonymous

          Resident 2020 - 2022

          9/19/2022

          Amazing community!

          This community is great! All the amenities are clean and updated. The homes are well maintained and the community team members truly make this place shine! Paisley, Sam, Morgan always take great care of us in the office and the maintenance team with Mario, Richard,… See More >
            Manager

            9/22/2022

            Cortland Las Colinas
            Hello, Thank you so much for the kind review! We are thankful that you have been loving living here so far and we look forward to continuing to provide you with an above and beyond experience! - Your Community Team
            Review Author Icon

            anonymous

            prospectiveVisited 2021

            1/10/2022

            My boyfriend and I took a tour of Cortland Las Colinas in April of 2021. Everything seemed great as we loved the property and the unit we were interested in had the perfect layout. I was in between jobs at the time and was assured… See More >
              Review Author Icon

              Erica_G487

              Resident 2018 - 2022

              1/6/2022

              I just want to say This place is more than amazing. The staff does not have turn over! The management is consistent! The maintenance is on pint ALWAYS! Maddison, Lexi, Roberto, John, Pedro, Caroline, and Richard are a star team. We are NEVER treated like… See More >
              Manager

              12/20/2022

              Cortland Las Colinas
              Hello Erica, Thank you so much for your kind words! We think our management team is full of superstars too, but it feels great knowing that our residents agree! We love seeing you enjoy the events. Looking forward to seeing you at the next one! We appreciate you taking the time to write a review! - Your Cortland Las Colinas team
              Review Author Icon

              anonymous

              Resident 2017 - 2019

              10/19/2019

              I started living here when it was Jefferson Riverside. A few months into my lease we were notified that it was bought by Cortland. Our living experience deteriorated immediately. The new staff was on their heels and it seems like they've gotten better now. The… See More >
                Review Author Icon

                Sonya keysock

                Resident 2019

                9/11/2019

                If your looking for a community that comes together this is a great place!! I was impressed with the grounds, amenities and the functions they have for their residents. The staff Paisley, Lexi, Morgan, Rick, and Julian are awesome! We all know how moving is… See More >
                  Review Author Icon

                  anonymous

                  Resident 2019

                  9/11/2019

                  I'll start by saying I'm not big on leaving reviews for anything. I have lived in several different apartments over the past couple of years in this area, and this will be my first time to actually stay at one and renew my lease. The… See More >
                    Review Author Icon

                    anonymous

                    Resident 2019

                    9/11/2019

                    Best living experience! Office staff is amazing. Maintenance staff is amazing and always quick to respond. Love the community feel that they create. The office staff is always hosting fun events in the office so that you can really get to know your neighbors and… See More >
                      Review Author Icon

                      anonymous

                      Resident 2019

                      6/21/2019

                      At first we loved this place then. The facilities are new and the furniture and decor are great. Halfway through our lease they switched management without any notification, the rent went up, they did not honor our initial discount with Jefferson Riverside and only gave… See More >
                        Review Author Icon

                        anonymous

                        Resident 2018

                        11/24/2018

                        This place is extremely ------. Feels more like section 8 housing than a high-end apartment building. Tenants are covered in tattoos and piercings, and some look like they work as prostitutes for a living. Furnishings looks good, but up close, everything is low quality and… See More >
                          Manager

                          11/26/2018

                          Cortland Las Colinas
                          We're sorry to receive this feedback about Jefferson Riverside. Our goal is to provide our residents with an exceptional living experience at a great value, and we apologize if we haven't met your expectations. Please reach out to us at 214.496.0655 or JeffersonRiverside@ZRSmanagement.com to discuss ways that we can regain your confidence. Thank you.
                          Review Author Icon

                          anonymous

                          Resident 2017 - 2018

                          10/18/2018

                          We moved in when they first opened the apartment complex. I've lived here at the Jefferson Riverside for a year now. I liked it at first for few months but now I can not wait to move out. The staff is rude. The manager never… See More >
                            Manager

                            10/24/2018

                            Cortland Las Colinas
                            Thank you for taking the time to provide this detailed account of your time here at Jefferson Riverside. Please accept our sincere apologies that your experience hasn't met your expectations. We want our residents to have an enjoyable time with us at every turn, from our customer service to our community's upkeep. Please contact us at 214.496.0655 or JeffersonRiverside@ZRSmanagement.com to discuss ways that we can improve your remaining time with us. Thanks again.
                            Review Author Icon

                            Farhan_K

                            Resident 2017 - 2018

                            5/2/2018

                            I love living here, its the best place I have lived so far. Very neat, clean upscale community. The staff is very professional and nice. Always make sure to take care of everything. I love the community activities they do.

                              Manager

                              5/14/2018

                              Cortland Las Colinas
                              We're thrilled to read this review of Jefferson Riverside! We work hard to deliver superior customer service, as it's an integral part of providing our residents with the very best in apartment living. You can expect this same level of excellence for as long as you're a member of our community. See you at the next event!
                              Review Author Icon

                              JR_ victim

                              Resident 2018

                              4/28/2018

                              I am a current resident at Jefferson Riverside. Someone recently moved into the unit above me and the noise from above is unbearable and my apartment feels unlivable. The walking is so loud and disturbing I get frequent headaches. At times it feels as though… See More >
                                Manager

                                5/14/2018

                                Cortland Las Colinas
                                We appreciate you taking the time to share your feedback. Unfortunately, noise transfer can be a problem when living in close proximity of others. When this happens, we ask that you contact us directly at 214.496.0655 or JeffersonRiverside@ZRSmanagement.com so we can do everything we can to resolve the situation.
                                Review Author Icon

                                ColdAzIce06

                                Resident 2018

                                4/18/2018

                                I'm glad we made our home at Jefferson Riverside. The leasing staff are knowledgeable, kind and very helpful. The community is clean and well kept. I look forward to living at Jefferson Riverside. The residents I've met so far have been friendly.… See More >
                                  Manager

                                  4/19/2018

                                  Cortland Las Colinas
                                  We appreciate the five-star rating! Thank you so much for taking the time to write such a thoughtful review. We certainly enjoy having you as a resident and are happy to hear you love calling Jefferson Riverside your home. See you around the community!
                                  Review Author Icon

                                  Naga_C

                                  Resident 2018

                                  3/14/2018

                                  Very friendly leasing Team (Fabio,Shana,Jasmine,Manny,Meredith,) Always greet residents with lovely smiles Wonderful management and maintenance with luxury living surrounded by city and lake views Fun clubhouse events to make your living exciting

                                    Manager

                                    3/27/2018

                                    Cortland Las Colinas
                                    Hi, Thank you for your 4 star rating of Jefferson Riverside. It is always nice to hear about team members who are friendly and helpful, thanks for the shout out! Our number one priority is the well-being of our residents, and we're happy it shows! Please let us know what we can do to earn that fifth star from you!
                                    Review Author Icon

                                    texasrentalgal

                                    Resident 2018

                                    2/2/2018

                                    I MOVED HERE IN JANUARY 2918 AND MY ENTIRE EXPERIENCE WITH EVERYONE FROM MANAGEMENT TO MAINTENANCE HAS BEEN STELLAR. I LOVE MY APARTMENT AND ALL OF THE GREAT AMENITIES!! I WOULD NOT LIVE ANYWHERE ELSE!!

                                      Manager

                                      2/5/2018

                                      Cortland Las Colinas
                                      Thanks so much for this review! It's great to hear that you love living at Jefferson Riverside.
                                      Review Author Icon

                                      Stephateph

                                      Resident 2017

                                      12/19/2017

                                      love the property and the staff everyone is so nice property is so clean and well kept! All the events they have are top notch especially the brunch! I will be renewing my lease! All of amenities aware well kept very quiet and safe here

                                        Manager

                                        12/20/2017

                                        Cortland Las Colinas
                                        Hi, Thank you for your positive feedback and 5 star rating of Jefferson Riverside! Our number one priority is the well-being of our residents and we're happy it shows!
                                        Review Author Icon

                                        anonymous

                                        Resident 2017

                                        11/29/2017

                                        I've only lived here about a month but so far so good! I enjoy all of the community activities and how laid back the entire atmosphere is. Also conveniently located to several good bars/restaurants! You need to live here!… See More >
                                          Manager

                                          12/22/2017

                                          Cortland Las Colinas
                                          Hi, Welcome to Jefferson Riverside! Thank you for your 5 star rating, we are thrilled to know that you love living in our community!
                                          Review Author Icon

                                          tpjames

                                          Resident 2017

                                          11/25/2017

                                          Nice Staff. Quiet building and minutes from local attractions. I enjoy the ambience and the events that are catered once per month. The rooms are nice, but I can see where they have cut corners. overall, it's has been a great experience.… See More >
                                            Manager

                                            11/27/2017

                                            Cortland Las Colinas
                                            Thanks so much for sharing this review! We are proud of our staff and our community and we're thrilled that you enjoy living here. If you need anything, please don't hesitate to reach out!
                                            Review Author Icon

                                            muffin1913

                                            Resident 2017

                                            11/20/2017

                                            The staff is friendly and helpful. I enjoy living at the property and management has really made my transition into the property welcoming. I look forward to the electric charging stations for cars and will finally start going to resident activities. Meredith and Jasmine are… See More >
                                              Manager

                                              11/20/2017

                                              Cortland Las Colinas
                                              Thank you very much for your feedback! We value our residents and take pride in making Jefferson Riverside a great place to live. Your positive comments mean a great deal to our team. We look to continue to provide great service for our residents. Thank you again!
                                              Review Author Icon

                                              anonymous

                                              Resident 2017

                                              8/15/2017

                                              I moved in June. The residents have not moved in yet, so I was still upstairs now. I heard a person pounding or jumping around a bit, and now I walk quietly. The inside space of the house and the apartment common facilities are perfect.

                                                Manager

                                                8/16/2017

                                                Cortland Las Colinas
                                                Thanks for this review! Unfortunately, noise transfer can be a problem when living in close proximity of others. We appreciate the fact that you're trying not to disturb those living around you! We're here to serve you, so please let us know if you need anything as you continue to settle into your apartment at Jefferson Riverside.
                                                Review Author Icon

                                                LoveLasColinas!

                                                Resident 2017

                                                7/19/2017

                                                This management team is fantastic; they're responsive, professional, and extremely caring about us residents, and they've been consistently so in the 2 properties I've been alongside them. They also coordinate frequent, fun social events for the residents. The property is great (awesome gym, clubhouse, pool,… See More >
                                                  Manager

                                                  7/19/2017

                                                  Cortland Las Colinas
                                                  Thanks very much for this feedback,. Excellent customer service is our top priority and we're happy that you appreciate it! We hope you have fun at the upcoming events we have planned. Have a great summer.

                                                  Features & Amenities

                                                  Parking
                                                  • Garage
                                                  Pets
                                                  • Dogs Allowed
                                                    Rent: $25. Pet Limit: 2. Comments: While we are a pet-friendly apartment community and love our resident pets, certain aggressive breeds, including mixed breeds, are restricted at all Cortland communities. We do not allow the following aggressive breeds/mixes at our communities, including, but not limited to Rottweiler, Chow, Presa Canario, Doberman, Akita, Pit Bulls (Also known as American Staffordshire Terrier, Staffordshire Bull Terrier, or Bull Terrier).
                                                    Less Info
                                                    More Info
                                                  • Cats Allowed
                                                    Rent: $25. Pet Limit: 2. Comments: While we are a pet-friendly apartment community and love our resident pets, certain aggressive breeds, including mixed breeds, are restricted at all Cortland communities. We do not allow the following aggressive breeds/mixes at our communities, including, but not limited to Rottweiler, Chow, Presa Canario, Doberman, Akita, Pit Bulls (Also known as American Staffordshire Terrier, Staffordshire Bull Terrier, or Bull Terrier).
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                                                  Other
                                                  • 24-Hour Management Availability
                                                  • Business Center
                                                  • Clubhouse
                                                  • Community Convenience Store
                                                  • Concierge
                                                  • Elevator
                                                  • Fitness Center
                                                  • Gated Access
                                                  • Outdoor Patio with Fire Pit
                                                  • Package Receiving Service
                                                  • Pool
                                                  • Public Transportation
                                                  • Recreation Room
                                                  • Rooftop Lounge
                                                  • Sauna
                                                  • Short Term Lease Available
                                                  • Storage Space
                                                  • Tide Dry Cleaning Locker
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                                                  Leasing

                                                  Located minutes away from Downtown Dallas and with walkability to DART, our community connects you to the best of local life in Las Colinas. Designer features like granite and quartz countertops and kitchen islands will make you proud to call any of our one and two-bedroom apartments home. Walkability to DART and convenience to major employers like ExxonMobil and Neiman Marcus make your everyday commute a breeze. And when you re considering your weekend plans, you have plenty of options nearby. Treat yourself to all the shopping, dining, and entertainment options of Toyota Music Factory, or head into Downtown Dallas to explore all its local hotspots. No matter what your day looks like, you ll come home to the hospitality and service of a community team dedicated to you.
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                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Friday: 10:00 AM - 06:00 PM
                                                  • Saturday: 10:00 AM - 05:00 PM
                                                  This community is managed by

                                                  Cortland

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                                                  Questions & Answers (1)

                                                  Anonymous
                                                  Asked on: 03/19/2018
                                                  Q: How easy is it to find guest parking?

                                                  Frequently Asked

                                                  How is Cortland Las Colinas Rated?
                                                  Based on 26 number of votes by renters, Cortland Las Colinas is currently rated 4.1 out of 5 stars.
                                                  How satisfied are residents with the upkeep and overall appearance of the grounds at Cortland Las Colinas?
                                                  Cortland Las Colinas is rated 5/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                  How effective was the maintenance team when resolving your problem?
                                                  Cortland Las Colinas is rated 5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                  What are noise levels like at Cortland Las Colinas?
                                                  Cortland Las Colinas is rated 4.8/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                  How safe is Cortland Las Colinas?
                                                  Cortland Las Colinas is rated 4.8/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                  How satisfied are residents with the neighborhood?
                                                  Cortland Las Colinas is rated 5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                  How satisfied are residents with the staff at Cortland Las Colinas?
                                                  Cortland Las Colinas is rated 5/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                  How often does management engage with reviews?
                                                  Managers have responded to 100% of their community reviews in the past year.
                                                  How quickly does management engage with reviews?
                                                  Managers have replied within 3.75 days to their community reviews in the past year.
                                                  Who manages Cortland Las Colinas?
                                                  Cortland
                                                  What is the pet policy at Cortland Las Colinas?
                                                  Dogs Allowed
                                                  Rent: $25
                                                  Pet Limit: 2
                                                  Comments: While we are a pet-friendly apartment community and love our resident pets, certain aggressive breeds, including mixed breeds, are restricted at all Cortland communities. We do not allow the following aggressive breeds/mixes at our communities, including, but not limited to Rottweiler, Chow, Presa Canario, Doberman, Akita, Pit Bulls (Also known as American Staffordshire Terrier, Staffordshire Bull Terrier, or Bull Terrier).
                                                  Cats Allowed
                                                  Rent: $25
                                                  Pet Limit: 2
                                                  Comments: While we are a pet-friendly apartment community and love our resident pets, certain aggressive breeds, including mixed breeds, are restricted at all Cortland communities. We do not allow the following aggressive breeds/mixes at our communities, including, but not limited to Rottweiler, Chow, Presa Canario, Doberman, Akita, Pit Bulls (Also known as American Staffordshire Terrier, Staffordshire Bull Terrier, or Bull Terrier).
                                                  What types of floor plans are available?
                                                  1 Bed, 1 Bath
                                                  2 Beds, 2 Baths
                                                  2 Beds, 2.5 Baths

                                                  Contact Property

                                                  Cortland Las Colinas

                                                  February 2024

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                                                  Cortland Las Colinas is a 610 - 1,517 sq. ft. apartment in Irving in zip code 75039. This community has a 1 - 2 Beds, 1 - 2.5 Baths, and is for rent for $1,544. Nearby cities include Farmers Branch, Euless, Coppell, Emory, and Grapevine.

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