Cortland Walnut Hill
#2,465 #11 #373

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Cortland Walnut Hill

3503 West Walnut Hill Lane, Irving, TX 75038
(293 Reviews)
$1,436 - $2,470/mo
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Floor Plans & Pricing

1 Bedroom

The Camino

1 Bed, 1 Bath | 767 sq. ft.

$1,436

3 Available Units

See Floor Plan Details

The Carpenter

1 Bed, 1 Bath | 829 - 939 sq. ft.

$1,491

3 Available Units

See Floor Plan Details

The Byron

1 Bed, 1 Bath | 659 sq. ft.

$1,476

2 Available Units

See Floor Plan Details

The Lago

1 Bed, 1 Bath | 949 sq. ft.

$1,653

1 Available Unit

See Floor Plan Details

2 Bedrooms

The Ranch

2 Beds, 2 Baths | 1,367 sq. ft.

$2,057

3 Available Units

See Floor Plan Details

The Mustang

2 Beds, 2 Baths | 1,117 - 1,170 sq. ft.

$1,875

2 Available Units

See Floor Plan Details

The North Lake

2 Beds, 2 Baths | 1,109 sq. ft.

$1,889

1 Available Unit

See Floor Plan Details

3 Bedrooms

The Square

3 Beds, 2 Baths | 1,445 - 1,512 sq. ft.

$2,381

3 Available Units

See Floor Plan Details

The Urban

3 Beds, 2 Baths | 1,552 sq. ft.

$2,470

3 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A
A

Renter Ratings

A

Review Ratings

Noise

4.4

Grounds

4.9

Safety

4.6

Office Staff

4.9

Maintenance

4.9

Neighborhood

4.8

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

B

Number of reviews in the past 365 days

14

Manager’s Review Engagement

A+

Percentage of reviews responded to

100%

Manager’s Review Reply Time

A

Average time to respond to reviews

2.5 days

View Community Timeline
View Community Timeline

Cortland Walnut Hill Reviews

(287)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 1220363

Verified Resident 2023 - 2024

1/26/2024

very happy that we found this apartment! great service, nice neighbors! We were worried before moving in because we saw apartment only online not in person, but when we arrived on move in date we was more thn pleased amd happy with with apartment .Very… See More >
    Manager

    1/28/2024

    Cortland Walnut Hill
    Hi, we know you have many choices in where to live and we are happy that you have chosen Cortland Walnut Hill as your home. Please feel free to reach out to us at walnuthill@cortland.com if you ever need anything at all. - Your team at Cortland Walnut Hill
    Review Author Icon

    anonymous

    prospectiveVisited 2023

    11/15/2023

    Look no more!

    This property was super nice, just like the staff. Aaron was super nice, knowledgeable and funny. He was able to answer all my questions without hesitation. Apartment hunting is so uneasy for me and he made me feel comfortable.

      Manager

      11/17/2023

      Cortland Walnut Hill
      Hi, we're thrilled to hear that you've had a great experience at Cortland Walnut Hill. Please don't hesitate to stop by the office any time; we'd be happy to see you! - Your team at Cortland Walnut Hill
      Review Author Icon

      anonymous

      Resident 2023

      11/14/2023

      Chauncee rocks

      Chauncee has invited my family our to each of the community events. It has been nothing but fun and laughter. The office team has come along way and I am truly thankful. Continue being awesome team. You guys are rock stars

        Manager

        11/16/2023

        Cortland Walnut Hill
        Hi, we are so happy to hear that you had a great time at our resident event, and look forward to seeing you at our next one. We're always here for you if you need anything at all. - Your team at Cortland Walnut Hill
        Review Author Icon

        anonymous

        prospectiveVisited 2023

        11/14/2023

        WOW! WHAT A BEAUTIFUL COMMUNITY

        Logan toured me and she answered all my questions and put my mind at ease! The community was well-kept and very clean. I loved the community and can't wait to make Walnut Hill my new home! Thank you Logan for all your help!… See More >
          Manager

          11/16/2023

          Cortland Walnut Hill
          Hi, thank you for recognizing all the hard work that Logan does around here! We are truly lucky to have them on our team. We're always here for you if you need anything at all. - Your team at Cortland Walnut Hill
          Review Author Icon

          Resident 1167400

          Verified Resident 2023

          8/7/2023

          Nice apartment, good staff, great mangment, and maintenance respond on time. Green areas, a nice gym and swimming bool is very big and clean. I would stay here till I move to my own house. Safe area and maintennace take care well of the out… See More >
            Manager

            8/10/2023

            Cortland Walnut Hill
            Hi, we're so happy to hear that your move-in experience went so smoothly! Please let us know if there is anything we can do for you as you get settled into your new home. - Your team at Cortland Walnut Hill
            Review Author Icon

            anonymous

            prospectiveVisited 2023

            6/26/2023

            Great team

            I came in today to look at a Cortland Walnut Hill after living at a sister community for about a year and seeing the manager from my previous apartment complex at this apartment complex, I was overjoyed. I continue to be amazed on how hard… See More >
              Manager

              6/29/2023

              Cortland Walnut Hill
              Hi, thank you so much for taking the time to share your feedback with us! Please feel free to reach out to us at walnuthill@cortland.com if you ever need anything at all.
              Review Author Icon

              Resident 1145002

              Verified Resident 2023

              5/29/2023

              Please read my survey comments. aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa

                Manager

                6/1/2023

                Cortland Walnut Hill
                Hi there, Thank you for taking the time to leave us a review. We would greatly appreciate an opportunity to speak with you regarding your concerns with noise and anything else we may assist with. At your convenience, could you please reach out to us at walnuthill@cortland.com? We look forward to hearing from you. -Your Cortland Walnut Hill team
                Review Author Icon

                Resident 1138421

                Verified Resident 2023

                5/8/2023

                I am so happy to live in this community! Every little problem that I had was resolved at the best way. I am happy to finally find a place safe and clean like I always desire. Staff is always ready to help.

                  Manager

                  5/10/2023

                  Cortland Walnut Hill
                  Hi, thank you so much for taking the time to share your feedback with us! We're always here for you if you need anything at all. - Your team at Cortland Walnut Hill
                  Review Author Icon

                  Resident 1138077

                  Verified Resident 2023

                  5/7/2023

                  It is overall very good experience, but on Day first , I had a very bad experience, on first night somebody cut exhaust - catalytic converter of my Mitsubishi SUV as ours is a gated community. And nobody accountable for. My suggestion to afix… See More >
                    Manager

                    5/10/2023

                    Cortland Walnut Hill
                    Hi there, Thank you for sharing your feedback with us. We understand how an incident like what you mentioned can be unsettling, and regret that this gave you the impression that living at our community would be less safe than if you were to live somewhere else. While it is unfortunately outside of our control to keep the situation you described from happening in the first place, we do work closely with local law enforcement whenever any sort of threat or crime finds its way into our community. If you'd ever like to discuss your concerns further, please always feel welcome to get in touch with us at walnuthill@cortland.com. Sincerely, Your team at Cortland Walnut Hill
                    Review Author Icon

                    anonymous

                    Resident 2022

                    4/28/2023

                    Best Service Ever

                    I recently relocated to Irving, Tx because of a job opportunity in nearby Arlington. My family and I had a limited transition time to move, but Chauncee dealt with paperwork and the business side of things as optimistically and efficiently as possible. With a smile,… See More >
                      Manager

                      5/1/2023

                      Cortland Walnut Hill
                      Hello, thank you so much for taking the time to share your feedback with us! Please feel free to reach out to us at walnuthill@cortland.com if you ever need anything at all. - Your team at Cortland Walnut Hill
                      Review Author Icon

                      anonymous

                      Resident 2023

                      4/27/2023

                      Great staff and location

                      Overall, my experience at Cortland Walnut Hill has been extremely positive. Maintenance requests are addressed very quickly, the community is well maintained, and the gym is very well stocked. I love my apartment, and living here has been great.

                        Manager

                        5/1/2023

                        Cortland Walnut Hill
                        Hi there, Thank you so much for taking a moment to share your feedback with us! We truly appreciate you letting us know your thoughts on your experience at our community, and hope you will always feel welcome to get in touch with us if you ever need anything at all. - Your team at Cortland Walnut Hill
                        Review Author Icon

                        anonymous

                        prospectiveVisited 2023

                        4/26/2023

                        Very impressed with the customer service that I experience while touring this community. The office staff was very knowledgeable, professional and I look forward to continuing my journey within Cortland

                          Manager

                          4/28/2023

                          Cortland Walnut Hill
                          Hi, we're thrilled to hear that you've had a great experience at Cortland Walnut Hill. Please feel free to reach out to us at walnuthill@cortland.com if you ever need anything at all. - Your team at Cortland Walnut Hill
                          Review Author Icon

                          Jared_G690

                          Resident 2023

                          4/6/2023

                          Cortland Experience

                          My experience at Cortland has been amazing, thanks to the staff like Chauncee who have helped me along the way. Cortland is a place that I will happily recommend to friends and family. Hope my review helps!

                            Manager

                            4/8/2023

                            Cortland Walnut Hill
                            Hi, thank you so much for taking the time to share your feedback with us! We're always here for you if you need anything at all. - Your team at Cortland Walnut Hill
                            Review Author Icon

                            anonymous

                            Resident 2016 - 2023

                            4/6/2023

                            Kind Staff Member

                            I would like to give a heartfelt shoutout to Chauncee for going above and beyond and making sure the job got done. He took the task on as if it was nothing! It truly made the process smooth and stress free. He assured me that… See More >
                              Manager

                              4/8/2023

                              Cortland Walnut Hill
                              Hi, we're thrilled to hear that you've had a great experience at Cortland Walnut Hill. Please don't hesitate to stop by the office any time; we'd be happy to see you! - Your team at Cortland Walnut Hill
                              Review Author Icon

                              anonymous

                              prospectiveVisited 2023

                              1/25/2023

                              felt like home

                              Very interesting location. Nice quiet area. Lots of amenities available. Big floor plan spaces and leasing office team is very nice and helpful. chauncee was very helpful and kind. He really sold me on living there and i hope to make it.

                                Manager

                                1/27/2023

                                Cortland Walnut Hill
                                Hi, thank you for recognizing all the hard work that chauncee does around here! We are truly lucky to have them on our team. Please feel free to reach out to us at walnuthill@cortland.com if you ever need anything at all. - Your team at Cortland Walnut Hill
                                Review Author Icon

                                anonymous

                                Resident 2020 - 2023

                                1/3/2023

                                Not recommended at all!!!

                                Returned home from a week-long trip to find my apartment in this condition. Besides the disgusting yellow water stains and the huge holes in the walls, they moved all my stuff as well. The entire unit feels moist and stinky, probably also mold-infested at this… See More >
                                Manager

                                1/7/2023

                                Cortland Walnut Hill
                                Maria, Thank you for being patient with us as we repair the damage incurred in your home as a result of the freeze that DFW experienced on December 23rd and 24th. I know this has been an inconvenience to you and for that we do apologize. As we discussed yesterday, repairs are being made in your home today. While the timing seems lengthy, it is important that we allow wet sheetrock to fully dry before doing any work so that we prevent any further damage or organic growth. Our offer still stands to reimburse you for any hotel costs or we would be happy to allow you to stay in our model apartment home while we do your repairs. I will be reaching out to you later today to confirm you are satisfied with the work that was performed. Kristi Greer-Director of Operations
                                Review Author Icon

                                anonymous

                                prospectiveVisited 2021

                                1/30/2021

                                Me and my friend went to visit a friend, we went in our separate cars, when we were leaving, my friends couldn't find her car she thought he was stolen at first then she found out that it was towed . We both parked in… See More >

                                  Updated Review

                                  Review Author Icon

                                  anonymous

                                  Resident 2020

                                  10/24/2020

                                  When the weather gets cold in the early fall, raccoons will return to the attic. I've been telling the office there has been a hole somewhere on the roof for two years, apparently it is still not fixed. You can literally hear everything from walking/running… See More >
                                  Review Author Icon

                                  anonymous

                                  Resident 2020

                                  7/10/2020

                                  Pool is always dirty , looks like they don't care about it . Complained so many times but still no action ahas been taken. Specially in this crucial pandemic times , ridiculous service. Property is always dirty even though it's been renovated couple years ago.… See More >
                                    Review Author Icon

                                    Jonathan_G951

                                    Resident 2020

                                    3/25/2020

                                    I've lived in these apartments now since April of 2019 and I cannot WAIT until the lease is up in July! Ever since we moved into this apartment there have been nonstop issues with bugs! We've killed bugs at least very other week while living… See More >
                                    Review Author Icon

                                    Resident 753205

                                    Verified Resident 2019 - 2020

                                    3/17/2020

                                    The area feels safe and that is so important. Easy access to major highway. Relatively quiet. Well kept buildings. The gym is nice, and the equipment is well maintained. I think it is a great place for the price.

                                      Manager

                                      3/24/2020

                                      Cortland Walnut Hill
                                      Hello Neighbor! Thank you so much for taking the time to share your thoughts about our community! We love that you are loving your home and the amenities our community provides. If you need anything at all please don't hesitate to reach out to us! - Jon Carroll, Resident Experience Manager
                                      Review Author Icon

                                      Resident 749186

                                      Verified Resident 2019 - 2020

                                      3/3/2020

                                      Everyone that Ive met, from the front office staff to the staff members that perform service requests, have all been kind, courteous, and helpful. This is a wonderful place to stay and the people here really make my wife and me feel at home.

                                        Manager

                                        3/4/2020

                                        Cortland Walnut Hill
                                        Hello neighbor, Thank you so much for the positive review. We are so happy to hear that your experience has been a great one. If there is anything we can do in the future, please let us know! - Andrea P., Community Manager
                                        Review Author Icon

                                        Resident 746360

                                        Verified Resident 2020

                                        2/21/2020

                                        Love the staff at Beckett. Had a great experience moving in. Fryal and Jon are awesome! They were very attentive to my needs before moving in. The amenities at the Beckett are far more greater than where I moved from! … See More >
                                          Manager

                                          2/24/2020

                                          Cortland Walnut Hill
                                          Hello Neighbor, Thank you so much for the positive review. We love hearing how happy our residents are. We are so excited you have chosen to call Beckett Park home. If there is anything we can do for you in the future, please do not hesitate to reach out. - Andrea P., Community Manager
                                          Review Author Icon

                                          Resident 739841

                                          Verified Resident 2018 - 2020

                                          1/28/2020

                                          The place is constantly getting worse in all facet of service. Lived here now for over a years, depicted as a luxury apartment home, quarts countertop, stainless steel and black appliances.....oh ok. If that's worth $2+/sq ft, which is double the average rental rate of… See More >
                                            Manager

                                            1/29/2020

                                            Cortland Walnut Hill
                                            Hello neighbor, We regret to hear about the quality of your experience thus far. We work very hard to ensure we provide a stellar living environment for our residents in the place they call home. I would love the chance to speak with you and turn your experience around here at Beckett Park. Please feel free to call me at 214-596-1007 or stop by at any time to speak with me. I look forward in hearing from you soon - Andrea P., Community Manager
                                            Review Author Icon

                                            Resident 738416

                                            Verified Resident 2019 - 2020

                                            1/23/2020

                                            I have been in my apartments for 5 months and I really like it. The apartment is spacious, nicely laid out, and has fairly updated counters, cabinets, and appliances; I love that it comes with a full size washer and dryer. The community is… See More >
                                              Manager

                                              1/27/2020

                                              Cortland Walnut Hill
                                              Thank you so much for your feedback! If there's anything that we can do to turn your 4-star experiences into 5-star ones, please let me know at Andrea.Pratt@cortland.com. - Andrea Pratt, Community Manager

                                              Features & Amenities

                                              Parking
                                              • Covered Parking
                                              • Garage
                                              Pets
                                              • Cats Allowed
                                                Fee: $400. Rent: $25. Pet Limit: 2. Comments: While we are a pet-friendly apartment community and love our resident pets, certain aggressive breeds, including mixed breeds, are restricted at all Cortland communities. We do not allow the following aggressive breeds/mixes at our communities, including, but not limited to Rottweiler, Chow, Presa Canario, Doberman, Akita, Pit Bulls (Also known as American Staffordshire Terrier, Staffordshire Bull Terrier, or Bull Terrier).
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                                              • Dogs Allowed
                                                Fee: $400. Rent: $25. Pet Limit: 2. Comments: While we are a pet-friendly apartment community and love our resident pets, certain aggressive breeds, including mixed breeds, are restricted at all Cortland communities. We do not allow the following aggressive breeds/mixes at our communities, including, but not limited to Rottweiler, Chow, Presa Canario, Doberman, Akita, Pit Bulls (Also known as American Staffordshire Terrier, Staffordshire Bull Terrier, or Bull Terrier).
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                                              Other
                                              • 24-Hour Management Availability
                                              • 45 Day Move-in Guarantee with No Penalty
                                              • Clubhouse
                                              • Clubhouse with Lounge and WiFi
                                              • Complimentary Coffee Bar
                                              • Convenient Access to Hwy 161
                                              • Cortland Community Transfer Program
                                              • Fitness Center
                                              • Free Weights
                                              • Gated Controlled Access Community
                                              • Monthly Resident Events
                                              • On-Site Maintenance
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                                              Leasing

                                              Located minutes away from Las Colinas and Downtown Dallas, our Cortland community delivers you to the best of the Metroplex. Designer features like wood-burning fireplaces and nine-foot ceilings with crown molding will make you proud to call any of our one, two, and three-bedroom apartments home. A quick commute to major employers like Dallas/Fort Worth International Airport and North Lake College makes your everyday routine a breeze. And when you re considering your weekend plans, you have plenty of options nearby. Spend some quality time outside and tee off at TPC Four Seasons Las Colinas, or explore all the shopping, dining, and entertainment of Toyota Music Factory. No matter what your day looks like, you ll come home to the hospitality and service of a team dedicated to you.
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                                              Office Hours

                                              • Sunday: Closed
                                              • Monday - Friday: 10:00 AM - 06:00 PM
                                              • Saturday: 10:00 AM - 05:00 PM
                                              This community is managed by

                                              Cortland

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                                              Questions & Answers (0)

                                              Frequently Asked

                                              How is Cortland Walnut Hill Rated?
                                              Based on 293 number of votes by renters, Cortland Walnut Hill is currently rated 3.6 out of 5 stars.
                                              How satisfied are residents with the upkeep and overall appearance of the grounds at Cortland Walnut Hill?
                                              Cortland Walnut Hill is rated 4.9/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                              How effective was the maintenance team when resolving your problem?
                                              Cortland Walnut Hill is rated 4.9/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                              What are noise levels like at Cortland Walnut Hill?
                                              Cortland Walnut Hill is rated 4.4/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                              How safe is Cortland Walnut Hill?
                                              Cortland Walnut Hill is rated 4.6/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                              How satisfied are residents with the neighborhood?
                                              Cortland Walnut Hill is rated 4.8/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                              How satisfied are residents with the staff at Cortland Walnut Hill?
                                              Cortland Walnut Hill is rated 4.9/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                              How often does management engage with reviews?
                                              Managers have responded to 100% of their community reviews in the past year.
                                              How quickly does management engage with reviews?
                                              Managers have replied within 2.5 days to their community reviews in the past year.
                                              Who manages Cortland Walnut Hill?
                                              Cortland
                                              What is the pet policy at Cortland Walnut Hill?
                                              Cats Allowed
                                              Fee: $400
                                              Rent: $25
                                              Pet Limit: 2
                                              Comments: While we are a pet-friendly apartment community and love our resident pets, certain aggressive breeds, including mixed breeds, are restricted at all Cortland communities. We do not allow the following aggressive breeds/mixes at our communities, including, but not limited to Rottweiler, Chow, Presa Canario, Doberman, Akita, Pit Bulls (Also known as American Staffordshire Terrier, Staffordshire Bull Terrier, or Bull Terrier).
                                              Dogs Allowed
                                              Fee: $400
                                              Rent: $25
                                              Pet Limit: 2
                                              Comments: While we are a pet-friendly apartment community and love our resident pets, certain aggressive breeds, including mixed breeds, are restricted at all Cortland communities. We do not allow the following aggressive breeds/mixes at our communities, including, but not limited to Rottweiler, Chow, Presa Canario, Doberman, Akita, Pit Bulls (Also known as American Staffordshire Terrier, Staffordshire Bull Terrier, or Bull Terrier).
                                              What types of floor plans are available?
                                              1 Bed, 1 Bath
                                              2 Beds, 2 Baths
                                              3 Beds, 2 Baths

                                              Contact Property

                                              Cortland Walnut Hill

                                              February 2024

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                                              Baths

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                                              Cortland Walnut Hill is a 659 - 1,552 sq. ft. apartment in Irving in zip code 75038. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,436. Nearby cities include Farmers Branch, Euless, Coppell, Emory, and Grapevine.

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