Number of reviews in the past 365 days | 6 |
Percentage of reviews responded to | 33.33% |
Average time to respond to reviews | 156 days |
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Fountain Pointe Las Colinas
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 6 |
Percentage of reviews responded to | 33.33% |
Average time to respond to reviews | 156 days |
Thank you for your recent feedback. We value our residents and take great pride in providing a beautiful community for all. Managers are at the community daily to assist you. We are eager to address your specific questions and needs to improve your living experience.Please reach out to me personally so I can aid in resolving your questions or concerns. Please know that the visitors pass replacement is $50 and not $150. Lety G Community Manager
Thank you so much for taking the time to share your experience with our property! Regards, Loye Willis Property Manager
Thank you so much for taking the time to share your experience with our property! Regards, Loye Willis Property Manager
Thank you so much for your feedback on our Community. We are so happy that our residents take pride in where they live and continue to make our Community a beautiful place. Our team works diligently to try and keep up with the busy demands including the grounds, building upkeep, and service requests while maintaining a superior level of customer service. We appreciate you taking the time to share your experience. Regards, Lety G. Property Manager
Hello, Thank you so much for sharing your experience and making your home at Fountain Point. Regards, Lety G. Property Manager
Hello Anonymous, Thank you for your feedback. Our goal at Fountain Pointe is to present a professional service for our residents and guests at all times. If our team failed to meet your customer service expectations, we sincerely apologize. I understand that you are displeased with a disturbance with a neighbor. As we understand your frustration that not everyone respects their surroundings and their neighbors, we do ask that you contact the proper City officials that would help hold these types of disturbances accountable, especially if it is after the City noise ordinance. We do comply with our Community Policies as well and issue the proper violations. Please know that this process can take time to rectify and there is not an instantaneous resolution. Please contact us if we can help aid you through this. We do value you as a resident and thank you for making Fountain Pointe your home. Regards, Lety G. Property Manager
Thank you for your recent feedback. At Fountain Pointe we value our residents and take great pride in providing a beautiful community for all. Please know that Managers are at the Community M-F to assist you. We have a Leasing Manager that works weekends who can assist as well. If you come on a time or day they are not available and request information that may need to be escalated to a Manager than they will explain that. We are eager to address your specific needs to improve your living experience. Please reach out to me personally so I can aid in resolving your questions or concerns. Regards, Lety G. Property Manager
Hello, Thank you very much for your feedback. We value our residents and take pride in making Fountain Pointe a great place to live. Regards, Lety G. Property Manager
Hello, Thank you so much for sharing your experience! We are pleased to see that you enjoyed our onsite amenity area. Thank you for helping make Fountain Pointe such a great community! Regards, Lety G. Property Manager
Hi Violette_B, Thank you for your recent feedback. At Fountain Pointe we value our residents and take great pride in providing a beautiful community for all. We are eager to address your specific needs in an effort to improve your living experience. Please contact our office at 214-574-7900 or email us at [email protected] I look forward to speaking to you soon. Thank you for being a valued resident. Best regards, Lety G. Property Manager
Hi there, Thank you so much for the positive 5-star rating of Fountain Pointe! You have made our entire team's day! Please never hesitate to let us know if you should need anything in the future. Regards, Taylor C. Property Manager
Hello- You have made Sarah's day with the kind review and 5-star rating!!! Thank you for leasing and calling Fountain Pointe home! Regards, Taylor C. Fountain Pointe Manager
Thank you so much for taking the time to fill out our survey. We appreciate you very much and giving us any feedback that would be useful to better serve you. I am pleased to hear that you are overall happy here. I value you as a resident and my door is always open if you need anything. Please let me know if you have any questions or concerns.
Thank you so much for taking the time to fill out our survey. We appreciate you very much and giving us any feedback that would be useful to better serve you. I am pleased to hear that you are overall happy here. I value you as a resident and my door is always open if you need anything. Please let me know if you have any questions or concerns.
Thank you for your feedback. Our goal is to stay true to the highest ethical standards and principles through our community management operations. We follow policy when assessing fees and/or charges. If we had not explained the charges thoroughly, we sincerely apologize.
Thank you so much for taking the time to fill out our survey. We appreciate you very much and giving us any feedback that would be useful to better serve you. I am pleased to hear that you are overall happy here. I value you as a resident and my door is always open if you need anything. Please let me know if you have any questions or concerns.
Thank you so much for taking the time to fill out our survey. We appreciate you very much and giving us any feedback that would be useful to better serve you. I am pleased to hear that you are overall happy here. I value you as a resident and my door is always open if you need anything. Please let me know if you have any questions or concerns.
Thank you very much for your feedback, We value our residents and take pride in making Fountain Pointe a great place to live. Your positive comments mean a great deal to our team and we look to continue to provide great service for our residents. Thank you again!
Thank you very much for your feedback, We value our residents and take pride in making Fountain Pointe a great place to live. Your positive comments mean a great deal to our team and we look to continue to provide great service for our residents. Thank you again!
Thank you for your review! We strive to exceed expectations to ensure you are proud to call our community home. Please feel free to contact us at 214-574-7900 or [email protected] if we can assist you with anything in the future. Thank you for calling Fountain Pointe Las Colinas home!
Thank you very much for your feedback. We value our residents and take pride in making Fountain Pointe a great place to live. Your positive comments mean a great deal to our team and we look to continue to provide great service to our residents. Thank you again!
Thank you so much for taking the time to fill out our survey. We appreciate you very much and giving us any feedback that would be useful to better serve you. I am pleased to hear that you are overall happy here. I value you as a resident and my door is always open if you need anything. Please let me know if you have any questions or concerns.
N/A
572
N/A
Studio
$1,218 - $2,420
758 - 960
20 Units
1 Bed 1 Bath
$1,547 - $3,187
1,003 - 1,221
7 Units
2 Bed 2 Bath
N/A
1,313
N/A
3 Bed 2 bath
Fountain Pointe Las Colinas offers beautiful one, two or three bedroom apartment homes ranging from 572 square feet to more than 1,400 square feet. Our spacious apartment homes feature open concept living complimented with custom granite counter-tops, designer appliances, 10-foot ceilings and full-size washers and dryers. The community is built around 5 unique courtyards where you can enjoy outdoor gaming spaces, Zen oasis and an outdoor grotto. Fountain Pointe Las Colinas is the first of its kind where you can live stress free with a tech blended lifestyle.
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Fountain Pointe Las Colinas