Ratings & Prices for Fountain Pointe Las Colinas, Irving, TX

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	4.3
Safety	4.3
Office Staff	4.2
Maintenance	4.7
Neighborhood	4.5
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	6

Manager's Review Engagement

Percentage of reviews responded to	33.33%

Manager's Review Reply Time

Average time to respond to reviews	156 days

Ratings & Reviews (26 Reviews)

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Robert_G493 • Resident • 2015 - 2020

07/21/2020

I have lived at Fountain Pointe Las Colinas in Irving TX for almost 5 years. The present management team and maintenance staff are very courteous, professional and respond in a timely manner to meet the needs of the residents. If you choose to live in an… See More

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Former Resident • 2019 - 2020

07/21/2020

It was great! Really nice staff. They were very accommodating. The complex was always clean. Parking garage was safe. Amenities were great. Had to leave the state but I would have continued to live there if I could.

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Resident • 2019 - 2020

07/21/2020

We've enjoyed living at Fountain Pointe over the past year and recently renewed after discussions with the managerial staff regarding COVID-19 impacts. It was greatly appreciated they had options available for members of the community during this time. We have had a few minor issues with… See More

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Resident • 2017 - 2020

05/24/2020

This is a terrible complex to live in. The 1st through 3rd floors of the parking garage are constantly 100% full. Visitors are required to have a pass hanging from your mirror but each resident apartment gets ONE. The parking garage is filthy and hasn't been… See More

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Fountain Pointe Las Colinas Manager

01/20/2020

Thank you for your recent feedback. We value our residents and take great pride in providing a beautiful community for all. Managers are at the community daily to assist you. We are eager to address your specific questions and needs to improve your living experience.Please reach out to me personally so I can aid in resolving your questions or concerns. Please know that the visitors pass replacement is $50 and not $150. Lety G Community Manager

Resident • 2020

02/25/2020

Amazing apartments! Everyone here is very friendly and courteous. Staff is always willing to help and maintenance is usually within 24 hours. Also a quiet area and easy accessible to a lot of restaurants.

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Fountain Pointe Las Colinas Manager

02/26/2020

Thank you so much for taking the time to share your experience with our property! Regards, Loye Willis Property Manager

Former Resident • 2019 - 2020

02/25/2020

This apartment is nice, well taken care of, and has amazing staff in their office. They always helps take care of us when we need them! They have a beautiful environment. Definitely recommend the apartment complex.

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Fountain Pointe Las Colinas Manager

02/26/2020

Thank you so much for taking the time to share your experience with our property! Regards, Loye Willis Property Manager

Resident • 2018 - 2019

04/05/2019

I have been a resident now for almost 6 months, and I am pleased to say that my thoughts and feelings have not changed since I initially moved here. The staff here continues to exceed my expectations (which are pretty high J). Lety's team in the… See More

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Fountain Pointe Las Colinas Manager

04/09/2019

Thank you so much for your feedback on our Community. We are so happy that our residents take pride in where they live and continue to make our Community a beautiful place. Our team works diligently to try and keep up with the busy demands including the grounds, building upkeep, and service requests while maintaining a superior level of customer service. We appreciate you taking the time to share your experience. Regards, Lety G. Property Manager

Resident • 2017 - 2019

03/13/2019

It has been amazing. Each year is better than the last. The staff is so welcoming and they work so hard to make you feel right at home. The team works so hard to put on special events for us every so often and I really… See More

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Fountain Pointe Las Colinas Manager

03/15/2019

Hello, Thank you so much for sharing your experience and making your home at Fountain Point. Regards, Lety G. Property Manager

Resident • 2018 - 2019

03/10/2019

stay away! You can judge a complex by how well the staff deal with issues - I'm sad to say that the Fountain Pointe staff don't deal with issues well. It's left on you to deal with any disturbances you might experience.

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Fountain Pointe Las Colinas Manager

03/11/2019

Hello Anonymous, Thank you for your feedback. Our goal at Fountain Pointe is to present a professional service for our residents and guests at all times. If our team failed to meet your customer service expectations, we sincerely apologize. I understand that you are displeased with a disturbance with a neighbor. As we understand your frustration that not everyone respects their surroundings and their neighbors, we do ask that you contact the proper City officials that would help hold these types of disturbances accountable, especially if it is after the City noise ordinance. We do comply with our Community Policies as well and issue the proper violations. Please know that this process can take time to rectify and there is not an instantaneous resolution. Please contact us if we can help aid you through this. We do value you as a resident and thank you for making Fountain Pointe your home. Regards, Lety G. Property Manager

Resident • 2018 - 2019

03/10/2019

I hate this community. The only upside are the amenities. The building was poorly constructed, which means you can hear everything outside your window and being said by your neighbors. If you have loud neighbors, don't expect management to do anything about it. I have rented… See More

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Fountain Pointe Las Colinas Manager

07/30/2018

Thank you for your recent feedback. At Fountain Pointe we value our residents and take great pride in providing a beautiful community for all. Please know that Managers are at the Community M-F to assist you. We have a Leasing Manager that works weekends who can assist as well. If you come on a time or day they are not available and request information that may need to be escalated to a Manager than they will explain that. We are eager to address your specific needs to improve your living experience. Please reach out to me personally so I can aid in resolving your questions or concerns. Regards, Lety G. Property Manager

Resident • 2019

03/07/2019

Best place to live I love the location. I paid my deposit before even looking at the apartment in person the pictures on the site had me sold 2 yrs going on 3 yrs resident. They had a lot of residential events each much but it… See More

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Fountain Pointe Las Colinas Manager

03/08/2019

Hello, Thank you very much for your feedback. We value our residents and take pride in making Fountain Pointe a great place to live. Regards, Lety G. Property Manager

Prospective Resident • Visited 2019

01/17/2019

I visited Fountain Point today and all I can say is that I was impressed! Everything was top notch. Amazing fitness center and lots of areas to lounge and relax, not to mention how close you are to everything. After visiting, I felt the need to… See More

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Fountain Pointe Las Colinas Manager

01/17/2019

Hello, Thank you so much for sharing your experience! We are pleased to see that you enjoyed our onsite amenity area. Thank you for helping make Fountain Pointe such a great community! Regards, Lety G. Property Manager

Violette_B • Resident • 2018

07/06/2018

We are so disappointed by the whole service provided here. We encountered many problems, and unfortunately, the management did not really care. They DO NOT respond to emails (not even sure they read them). They have a courtesy officer that we tried to contact during quiet… See More

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Fountain Pointe Las Colinas Manager

07/11/2018

Hi Violette_B, Thank you for your recent feedback. At Fountain Pointe we value our residents and take great pride in providing a beautiful community for all. We are eager to address your specific needs in an effort to improve your living experience. Please contact our office at 214-574-7900 or email us at [email protected] I look forward to speaking to you soon. Thank you for being a valued resident. Best regards, Lety G. Property Manager

sirlqr • Resident • 2017 - 2018

03/02/2018

I am recently separated from my family and left a fine home in Southlake, TX. I didn't think I was going to like apartment life, BUT I found Fountain Pointe to be a very relaxing and enjoyable environment. The staff is super friendly and very helpful.… See More

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Fountain Pointe Las Colinas Manager

04/04/2018

Hi there, Thank you so much for the positive 5-star rating of Fountain Pointe! You have made our entire team's day! Please never hesitate to let us know if you should need anything in the future. Regards, Taylor C. Property Manager

Prospective Resident • Visited 2017

12/08/2017

Fountain Pointe has everything you could ever want in an apartment complex. I was blown away by their amenities when I first toured with Sarah. Not only are the amenities great but the apartments are really nice inside! Sarah showed me the one and two bedroom… See More

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Fountain Pointe Las Colinas Manager

12/11/2017

Hello- You have made Sarah's day with the kind review and 5-star rating!!! Thank you for leasing and calling Fountain Pointe home! Regards, Taylor C. Fountain Pointe Manager

Resident • 2016 - 2017

10/14/2017

I am not a frequent submitter to on-line review sites but every now and then I want to recognize a business or organization that warrants recognition. I am a current resident at Fountain Pointe Apartments in Las Colinas (Irving), Texas and have lived there for about… See More

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Fountain Pointe Las Colinas Manager

10/18/2017

Thank you so much for taking the time to fill out our survey. We appreciate you very much and giving us any feedback that would be useful to better serve you. I am pleased to hear that you are overall happy here. I value you as a resident and my door is always open if you need anything. Please let me know if you have any questions or concerns.

Resident • 2017

09/07/2017

My husband and I moved to Fountain Pointe 5 months ago and we can't be happier with this decision. We've hand bad leasing experiences in the past but not here. The staff is friendly and courteous. Any issues we have, they address them promptly. Joel and… See More

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Fountain Pointe Las Colinas Manager

10/18/2017

Mmmichele • Resident • 2017

06/22/2017

When you see that many bad reviews, believe them!! I learned the hard way.... I put a deposit on a 1 bedroom here but later found out I was pregnant and needed a larger place. I called the management and told them of this and was… See More

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Fountain Pointe Las Colinas Manager

10/18/2017

Thank you for your feedback. Our goal is to stay true to the highest ethical standards and principles through our community management operations. We follow policy when assessing fees and/or charges. If we had not explained the charges thoroughly, we sincerely apologize.

Resident • 2016 - 2017

05/22/2017

I have been living in fountain pointe since more than a year... ever since the new management took charge there have been a lot of positive change since then. The staff are very helpful and professional . The maintenance guys are prompt in their service and… See More

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Fountain Pointe Las Colinas Manager

10/18/2017

falsahli • Resident • 2016 - 2017

05/16/2017

I have been living at Fountain Pointe, formerly The Jefferson, since Summer 2016. There have been a lot of positive changes since the Management change. The staff is very friendly and my maintenance concerns are usually addressed the same day. The apartments are almost new and… See More

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Fountain Pointe Las Colinas Manager

10/18/2017

Resident • 2016 - 2017

05/12/2017

Overall a satisfying place to live with a close proximity to all your needs and also having a garage floor makes it so much better when you don't have to contend with the weather/parking shortage. Maintenance has not been an issue at all and they do… See More

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Fountain Pointe Las Colinas Manager

05/15/2017

Thank you very much for your feedback, We value our residents and take pride in making Fountain Pointe a great place to live. Your positive comments mean a great deal to our team and we look to continue to provide great service for our residents. Thank you again!

Prospective Resident • Visited 2016

03/29/2017

I vowed to never move into an apartment complex again due to bad maintenance and office staff experiences. Due to an unforeseen circumstance I was forced to move into apartments again and moved to fountain pointe. I dreaded it so much the maintenance requests weren't done… See More

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Fountain Pointe Las Colinas Manager

05/15/2017

texascarworld • Resident • 2016 - 2017

02/10/2017

Just had to get on and write a review for my apartment complex since I never have, most of all apartments complexes usually have one issue or another but fountain pointe has just seen a rise since we've moved in 6 months ago. Gina is an… See More

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Fountain Pointe Las Colinas Manager

02/17/2017

Thank you for your review! We strive to exceed expectations to ensure you are proud to call our community home. Please feel free to contact us at 214-574-7900 or [email protected] if we can assist you with anything in the future. Thank you for calling Fountain Pointe Las Colinas home!

jegreenwood14 • Resident • 2016 - 2017

02/07/2017

Just wanted to drop a review, while it is fresh on my mind. We have been here for a year and some change. Have had nothing but great experiences, with both the old staff, and the new staff. Everyone is always willing to go above and… See More

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Fountain Pointe Las Colinas Manager

02/17/2017

Thank you very much for your feedback. We value our residents and take pride in making Fountain Pointe a great place to live. Your positive comments mean a great deal to our team and we look to continue to provide great service to our residents. Thank you again!

Roger Hornbeck • Resident • 2016

12/24/2016

We have been here a month and could not be happier. The move in process went very smoothly - the staff have been very accommodating. We love the fact that the hallways are cleaned daily - the many different courtyards are beautiful and well maintained. Love… See More

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Fountain Pointe Las Colinas Manager

10/18/2017

•

Updated Review

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Features & Amenities

Laundry

Washer/Dryer

General

2" Wood Blinds
24-Hour Management Availability
BBQ Area with Grills
Balcony or Patio
Basketball Court
Business Center
Ceiling Fans in Bedrooms
Childcare
Clubhouse
Coat Closets
Conference Room
Courtyard and Pool Views Available
Energy Efficient Dual Panel Windows
Faux Wood Flooring
Fitness Center
Fitness Classes
Free Weights
French Patio Door
GE Stainless Steel Appliance Package
Gated Access
Granite Countertops
Monthly Resident Events
Outdoor Entertainment Kitchen
Pool
Private Backyards
Walk In Closets
Walking Trails

Pets

Cats Allowed
Deposit: $150
Fee: $400
Rent: $25
Restrictions: No aggressive breeds.
Pet Limit: 2
Comments: *Fees and Charges are per pet.
Dogs Allowed
Deposit: $150
Fee: $400
Rent: $25
Restrictions: No aggressive breeds.
Pet Limit: 2
Comments: *Fees and Charges are per pet.

Floor Plans & Pricing

Studio, 1 Bathroom

Price
Price
N/A
SQ. FT.
572
Available
Avail.
N/A
Model
Studio

View Floor Plan

1 Bedrooms, 1 Bathroom

Price
Price
$1,218 - $2,420
SQ. FT.
758 - 960
Available
Avail.
20 Units
Model
1 Bed 1 Bath

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
Price
$1,547 - $3,187
SQ. FT.
1,003 - 1,221
Available
Avail.
7 Units
Model
2 Bed 2 Bath

View Floor Plan

3 Bedrooms, 2 Bathrooms

Price
Price
N/A
SQ. FT.
1,313
Available
Avail.
N/A
Model
3 Bed 2 bath

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

Fountain Pointe Las Colinas offers beautiful one, two or three bedroom apartment homes ranging from 572 square feet to more than 1,400 square feet. Our spacious apartment homes feature open concept living complimented with custom granite counter-tops, designer appliances, 10-foot ceilings and full-size washers and dryers. The community is built around 5 unique courtyards where you can enjoy outdoor gaming spaces, Zen oasis and an outdoor grotto. Fountain Pointe Las Colinas is the first of its kind where you can live stress free with a tech blended lifestyle.

Office Hours

Sunday: 01:00 PM - 05:00 PM
Monday - Friday: 08:30 AM - 05:30 PM
Saturday: 10:00 AM - 05:00 PM

Questions & Answers

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Frequently Asked

What are noise levels like at Fountain Pointe Las Colinas?
The community is rated 4.2/5 stars, which is considered having extremely quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Fountain Pointe Las Colinas?
The community is rated 4.3/5 stars, signifying extreme satisfaction on average.

How safe is Fountain Pointe Las Colinas?
The community is rated 4.3/5 stars, which is considered being extremely safe on average.

How satisfied are residents with the neighborhood
The community is rated 4.5/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 4.7/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?
Managers have responded to 33.33% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 156 days to their community reviews in the past year.

Who manages Fountain Pointe Las Colinas?
IPM

What is the pet policy at Fountain Pointe Las Colinas?
Cats Allowed
Deposit: $150
Fee: $400
Rent: $25
Restrictions: No aggressive breeds.
Pet Limit: 2
Comments: *Fees and Charges are per pet.
Dogs Allowed
Deposit: $150
Fee: $400
Rent: $25
Restrictions: No aggressive breeds.
Pet Limit: 2
Comments: *Fees and Charges are per pet.

What types of floor plans are available?
Studio, 1 Bath and 1 Bed, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 2 Baths

What is the move-in special?
ONE MONTH FREE ON SELECT UNITS WHILE SUPPLIES LASTS!