Review History for anonymous

Fountain Pointe Las Colinas


Review Author Icon

anonymous

Resident 2018 - 2019

3/10/2019

stay away! You can judge a complex by how well the staff deal with issues - I'm sad to say that the Fountain Pointe staff don't deal with issues well. It's left on you to deal with any disturbances you might experience.
    Manager

    3/11/2019

    Fountain Pointe Las Colinas
    Hello Anonymous, Thank you for your feedback. Our goal at Fountain Pointe is to present a professional service for our residents and guests at all times. If our team failed to meet your customer service expectations, we sincerely apologize. I understand that you are displeased with a disturbance with a neighbor. As we understand your frustration that not everyone respects their surroundings and their neighbors, we do ask that you contact the proper City officials that would help hold these types of disturbances accountable, especially if it is after the City noise ordinance. We do comply with our Community Policies as well and issue the proper violations. Please know that this process can take time to rectify and there is not an instantaneous resolution. Please contact us if we can help aid you through this. We do value you as a resident and thank you for making Fountain Pointe your home. Regards, Lety G. Property Manager

    Review 14 out of 31

    Share This Review

    Contact Property

    Fountain Pointe Las Colinas

    July 2024

    Sun
    Mon
    Tue
    Wed
    Thu
    Fri
    Sat
    1
    2
    3
    4
    5
    6
    7
    8
    9
    10
    11
    12
    13
    14
    15
    16
    17
    18
    19
    20
    21
    22
    23
    24
    25
    26
    27
    28
    29
    30
    31
    Beds

    0

    Baths

    0

    Share This Review