Highlands Of Valley Ranch
#1,280 #3 #159

What is epIQ?

Highlands Of Valley Ranch

9500 Valley Ranch Pkwy E, Irving, TX 75063
(179 Reviews)
$1,349 - $2,156/mo
Share Feedback
Write a Review
Leave a Video ReviewNew

Floor Plans & Pricing

1 Bedroom

A

1 Bed, 1 Bath | 653 sq. ft.

$1,349 - $1,800

6 Available Units

See Floor Plan Details

B

1 Bed, 1 Bath | 788 sq. ft.

$1,424 - $1,890

2 Available Units

See Floor Plan Details

2 Bedrooms

C

2 Beds, 1 Bath | 889 sq. ft.

$1,645 - $2,156

2 Available Units

See Floor Plan Details

D

2 Beds, 2 Baths | 965 sq. ft.

Not Available

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A
A

Renter Ratings

A+

Review Ratings

Noise

4.8

Grounds

5.0

Safety

4.8

Office Staff

5.0

Maintenance

4.7

Neighborhood

4.9

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

B

Number of reviews in the past 365 days

11

Manager’s Review Engagement

A+

Percentage of reviews responded to

100%

Manager’s Review Reply Time

A+

Average time to respond to reviews

1.18 days

View Community Timeline
View Community Timeline

Highlands Of Valley Ranch Reviews

(179)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

mohan_b986

Resident 2024

1/28/2024

Great move in experience

I had a great move in experience in Highland at valley ranch. Jose and entire management team were super helpful and transparent in entire leasing process.I really appreciate Jose effort and clear communication.

    Manager

    1/29/2024

    Highlands Of Valley Ranch
    Thanks for your review and for sharing that you've had a great move in experience! We're so thrilled to know that our team has made the process a breeze and that you are impressed thus far. Welcome home!
    Review Author Icon

    anonymous

    Resident 2021 - 2023

    12/14/2023

    Awesome

    Front staff is always friendly and personable. Always willing to help and go the extra mile for residents. Overall my experience living here as been nothing but positive. They do a good job with upkeeping on the outside and inside. Maintence usually takes 1 day… See More >
      Manager

      12/15/2023

      Highlands Of Valley Ranch
      Thanks for this review and for letting us know that you've been happy with the service our team provides! This is nice to hear and we're glad to know that you've been satisfied with your overall experience within the community!
      Review Author Icon

      anonymous

      Resident 2021 - 2023

      12/14/2023

      High Reccomend

      We love living here! Nice quiet, Kid friendly community! Maintenance is fast and friendly. Office staff is super super nice to deal with and always so helpful! The pool and tennis court is always well maintained and enjoyable. Would highly recommend highlands to anyone in… See More >
        Manager

        12/14/2023

        Highlands Of Valley Ranch
        We are so happy to know that you've loved residing here and that you've enjoyed the peaceful nature of the community! It's nice to know that our team has been helpful and friendly and we're especially glad to know that you've made good use of the amenities.
        Review Author Image

        jamespageliving

        Resident 2023

        9/25/2023

        Nice place to live

        The staff were friendly. The place is nice. They keep the area well maintained and clean. It comes with indoor washer/dryer which is a huge plus for me. I've been here for a month so far and I am pretty happy.… See More >
          Manager

          9/25/2023

          Highlands Of Valley Ranch
          Thanks for this review and for sharing that the team has been a delight to interact with! We're also happy to learn that you've found the community to be well-kept. Thanks for taking the time to leave us a review!
          Review Author Icon

          anonymous

          prospectiveVisited 2023

          8/31/2023

          I am the market for a one bedroom, while searching best communities in Valley Ranch, The Highlands of Valley Ranch came up. I decided to tour the property and it was everything I expected, everyone was very nice and welcoming. Jackie was very friendly, informative… See More >
            Manager

            9/1/2023

            Highlands Of Valley Ranch
            What great feedback! Thanks for letting us know that you've loved the community overall and that you've felt perfectly welcome here. We're glad that you made this community your new home!
            Review Author Icon

            Benkirsh74

            Resident 2023

            8/24/2023

            Loving our new apartment

            From the moment we stumbled upon this complex, we knew we would call this our new home. The area is quiet and lowkey, aesthetically pleasing and well maintained. We had a really nice tour of the property and we’re given all of the information in… See More >
              Manager

              8/25/2023

              Highlands Of Valley Ranch
              Thanks for this glowing review! It's so nice to know that this community has been the perfect match for you and that you've found it to be an excellent place to reside. Your endorsement means so much to us!
              Review Author Icon

              anonymous

              Resident 2023

              6/29/2023

              Great Property and Great Management Team!

              The team of Highlands at Valley ranch is great to work with and they do a great job keeping up our property. The back water way and over all upkeep has made this a great place to live. I would highly recommend anyone looking for… See More >
                Manager

                7/3/2023

                Highlands Of Valley Ranch
                Thanks for your review! This is great to hear and we're glad to know that you've found the community upkeep to be wonderful! Your glowing endorsement makes our day - thanks again for the kind words!
                Review Author Icon

                anonymous

                prospectiveVisited 2023

                5/24/2023

                BEAUTIFUL PROPERTY! AWESOME STAFF!

                I came into Highlands of Valley Ranch in search of a 2 bedroom apartment. They did not have anything available for my move in time frame, however I will keep this property in mind while i continue to search as the property was BEAUTIFULLY maintained!… See More >
                  Manager

                  5/25/2023

                  Highlands Of Valley Ranch
                  Thanks for your review and for sharing that you've been impressed by the community! We hope you'll call Highlands Of Valley Ranch your home soon!
                  Review Author Icon

                  LindaBaymen1738

                  prospectiveVisited 2023

                  3/31/2023

                  Trust Your In Good Hands

                  I came in on a busy Tuesday. To my pleasant surprise, I was met with kindness and informative consultants. I want to thank the ladies in the office for helping me in this hectic moving process. Despite the overwhelming feelings of the hundreds of things… See More >
                    Manager

                    4/2/2023

                    Highlands Of Valley Ranch
                    Your feedback made our day! Thank you so much for sharing your positive experience at Highlands Of Valley Ranch. We're so pleased to hear our team had a positive impact on your moving experience and we can't wait for you to experience everything the community has to offer. Thank you for the review!
                    Review Author Icon

                    anonymous

                    Resident 2022 - 2023

                    3/30/2023

                    Really like it here

                    I have really liked my experience so far. I was taken around the community by the manager, Kayla. She answered all my questions, she was so kind, and easy to talk to. She made the application process super easy. Submitting an application was an easy… See More >
                      Manager

                      3/31/2023

                      Highlands Of Valley Ranch
                      Thanks for this five-star review and for sharing that you've had a great experience within the community! We're so glad to hear this and appreciate you noting how wonderful our team has been and how well-kept the community is.
                      Review Author Icon

                      anonymous

                      Resident 2010 - 2023

                      3/22/2023

                      13 years!

                      Highlands has been my home for the last 13 years and I wouldnt have it any other way. Jackie and kayla in the leasing office are very helpful and no matter what i bring to them they are there. The grounds and builsing are very… See More >
                        Manager

                        3/23/2023

                        Highlands Of Valley Ranch
                        Thanks for your feedback and for sharing that you've loved living here at Highlands Of Valley Ranch for over 13 years! We're blown away by your loyalty to the community and we appreciate you sharing how much you love residing here!
                        Review Author Icon

                        jaygado84

                        prospectiveVisited 2022

                        12/28/2022

                        Staff is amazing, property is immaculate and units are well-maintained.

                        I had the opportunity to tour this property with Jackie, she was very detailed and informational not only about the property but about the area and community. The whole staff at the highlands were very welcoming and made you feel as if you were at… See More >
                          Manager

                          12/28/2022

                          Highlands Of Valley Ranch
                          Thanks for this glowing review! We're so glad that your experience has been excellent and that you'd recommend the community to others - that really is the ultimate compliment!
                          Review Author Icon

                          anonymous

                          prospectiveVisited 2022

                          12/28/2022

                          I went apartment searching at The Highlands and had a very good experience. Kayla the manager was very kind and knowledgeable. The model apartment appeared clean and the grounds looked well kept. I can’t wait to come back closer to my move in date to… See More >
                            Manager

                            12/28/2022

                            Highlands Of Valley Ranch
                            This is excellent feedback! Thanks for sharing that your experience has been wonderful and for shouting out our team members for their exceptional service. We look forward to you becoming an official member of the community.
                            Review Author Icon

                            Namita_N

                            Resident 2022

                            12/15/2022

                            Great community and an equally great leasing staff

                            I recently moved to this community and right from application process to key handover everything was done seamlessly, thanks to the leasing staff who were always available and quick to respond over emails incase of any questions. I had stayed in this community earlier for… See More >
                              Manager

                              12/16/2022

                              Highlands Of Valley Ranch
                              Thank you very much for this review! We are so glad our team has brought you such an amazing experience. We appreciate all your feedback and if there is anything else we can do for you, please do not hesitate to let us know. Thank you so much and have a great day!
                              Review Author Icon

                              anonymous

                              prospectiveVisited 2022

                              12/8/2022

                              Nice

                              I didn’t end up renting here due to personal circumstances, but I was impressed throughout my tour. I was greeted by friendly staff and upbeat attitudes which is rare nowadays I feel. You can tell they put a lot of effort into the complex. It’s… See More >
                                Manager

                                12/11/2022

                                Highlands Of Valley Ranch
                                Thank you for your kind words! We are so pleased that you had a good experience during your tour. We are sorry to hear that you were unable to rent at Highlands Of Valley Ranch due to personal circumstances, but we would love the opportunity to serve you in the future if your needs change. Thanks for the thumbs up!
                                Review Author Icon

                                MazeB21

                                prospectiveVisited 2022

                                12/8/2022

                                I recently toured the Highlands of Valley Ranch and had a wonderful experience. I want to start off by saying that their staff was wonderful, very friendly and professional, especially Jackie who was welcoming and very knowledgeable with the questions I had. The property seems… See More >
                                  Manager

                                  12/9/2022

                                  Highlands Of Valley Ranch
                                  Thank you for your review. We are glad to hear that you had a positive experience during your tour of the Highlands Of Valley Ranch. Our team is dedicated to providing excellent customer service and is happy to answer any questions you may have. We are proud of the peaceful and well-maintained environment we have created at the Highlands Of Valley Ranch, and we are glad that it is a top contender for your new home. Thank you for considering us.
                                  Review Author Icon

                                  anonymous

                                  Resident 2021 - 2022

                                  9/28/2022

                                  I like it here

                                  I have enjoyed living here. My apartment is nice. The neighborhood is great, walking trails, shopping, and a lot of things that are close by. Everyone that I’ve worked with in the office has been great. And maintenance is fast.… See More >
                                    Manager

                                    9/28/2022

                                    Highlands Of Valley Ranch
                                    Thanks for your five-star review and for noting that you love living here at Highlands of Valley Ranch! We're s glad to hear this and we so appreciate your kind words about our team.
                                    Review Author Icon

                                    anonymous

                                    prospectiveVisited 2022

                                    9/27/2022

                                    Highlands of valley ranch review

                                    I toured the highlands of valley ranch apartments and I must say they are beautiful. Everything is nice and well kept . The staff was very friendly and detailed when showing me the apartments. The apartments are a decent size with a really nice kitchen… See More >
                                      Manager

                                      9/27/2022

                                      Highlands Of Valley Ranch
                                      Thanks for your review and for noting that you've had a great experience and that you've found the community to be well-kept. It sounds like you were quite impressed by the community and we'r so pleased to hear that!
                                      Review Author Icon

                                      anonymous

                                      Resident 2020 - 2022

                                      9/21/2022

                                      Nice and quiet

                                      We have enjoyed living here the last couple of years. It’s always quiet and peaceful. Neighbors are nice, met many friends. The maintenance men are very kind and do a nice job. Everyone in the office has been helpful.… See More >
                                        Manager

                                        9/21/2022

                                        Highlands Of Valley Ranch
                                        Thanks for your amazing feedback and for sharing that the community has been peaceful and a great place for you to call home! We so appreciate your kind words and compliments - thanks again for providing your input!
                                        Review Author Icon

                                        anonymous

                                        Resident 2021 - 2022

                                        8/12/2022

                                        Believe the Positive Reviews

                                        Been living here for 1 year and we are extremely pleased. We came to live here after reading the reviews and a year later they are proving truthful. Maintenance is quick and Tino is amazing. Our AC unit went out and they came within hours.… See More >
                                          Manager

                                          8/14/2022

                                          Highlands Of Valley Ranch
                                          This is wonderful to hear! We take great pride in providing residents with a fantastic experience and we're so glad your feedback reflects that. Thanks for the shout-out regarding our attentive service and pet-friendly atmosphere!
                                          Review Author Icon

                                          anonymous

                                          Resident 2021 - 2022

                                          7/17/2022

                                          Giant Roaches + Noisy

                                          I have seen so many big roaches I am ready to move!! And regardless of how clean your home is, they seem to keep coming! And before this pest issue started, I have a small child that doesn’t sleep through the night so I try… See More >
                                            Manager

                                            7/18/2022

                                            Highlands Of Valley Ranch
                                            Thanks for your review and for sharing with us that there are some aspects of the community you'd like to see improved upon here at Highland of Valley Ranch. We will definitely take this feedback to heart and look into the items you mentioned here as we take providing an excellent experience for our residents seriously.
                                            Review Author Icon

                                            Jim_C571

                                            Resident 2022

                                            6/30/2022

                                            Love this place

                                            Great place!!! From the beginning Higjlands has been a great experience. Staff is super friendly and really works with you. Rent amount is really good for this nice area. Unit includes washer and dryer, is large size, and has upgrades. The complex is small so… See More >
                                              Manager

                                              7/1/2022

                                              Highlands Of Valley Ranch
                                              Wow, thank you so much for this review! We love hearing that you're loving our community. We appreciate you greatly! Thanks again, have a nice day!
                                              Review Author Icon

                                              anonymous

                                              Resident 2019 - 2022

                                              3/29/2022

                                              My husband and I have lived here for about a couple years now and we love it. Great neighborhood and neighbors! Tino from maintenance is always so friendly and helpful. Also plenty of space for when I walk my dog which is a huge plus!

                                                Manager

                                                10/5/2022

                                                Highlands Of Valley Ranch
                                                This is so awesome to see! Thank you for sharing and for recognizing Tino for his efforts. It means a lot to him and to all of the team! If you need anything- we are here for you!
                                                Review Author Icon

                                                PetlOver91

                                                prospectiveVisited 2022

                                                3/29/2022

                                                I recently tour this community over the weekend. I love the location of this community and how homie the apartment home felt as well as the community. I love to walk, so I love that I have a quick access to the trail. I will… See More >
                                                  Manager

                                                  10/5/2022

                                                  Highlands Of Valley Ranch
                                                  We hope that you are still living our community! If ever we can be of assistance to you, please do not hesitate to reach out.
                                                  Review Author Icon

                                                  anonymous

                                                  prospectiveVisited 2021

                                                  12/30/2021

                                                  The staff is awesome. They are so great to work with. The office is inviting and my tour was superb. While we were out looking at the model, the grounds looked very tidy. All in all great place to move to from my first impression.

                                                    Manager

                                                    2/24/2022

                                                    Highlands Of Valley Ranch
                                                    Thank you for this very kind review. We hope to continue to exceed your expectations. If you need anything- we are here for you!

                                                    Features & Amenities

                                                    Pets
                                                    • Cats Allowed
                                                    • Dogs Allowed

                                                    Leasing

                                                    Close to everything, but far from ordinary, The Highlands of Valley Ranch offers all the modern conveniences you need, tucked away from the hustle and bustle of DFW. Unwind with a walk along the canal, relax by the pool or catch a game of tennis with a neighbor; at The Highlands there is something for everyone! Inside our one and two bedroom homes, ranging in size from 653 to 965 square feet, you'll find stainless appliances, plank flooring and plenty of space to spread out. Come by today to see for yourself why The Highlands has been named a Top Rated Community by Apartment Ratings- for 8 years in a row!
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 08:30 AM - 05:30 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Tonti Properties

                                                    A
                                                    A
                                                    Communities
                                                    18

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: What is the estimated utility bill for one person?

                                                    Frequently Asked

                                                    How is Highlands Of Valley Ranch Rated?
                                                    Based on 179 number of votes by renters, Highlands Of Valley Ranch is currently rated 4.2 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Highlands Of Valley Ranch?
                                                    Highlands Of Valley Ranch is rated 5/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Highlands Of Valley Ranch is rated 4.7/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    What are noise levels like at Highlands Of Valley Ranch?
                                                    Highlands Of Valley Ranch is rated 4.8/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    How safe is Highlands Of Valley Ranch?
                                                    Highlands Of Valley Ranch is rated 4.8/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    Highlands Of Valley Ranch is rated 4.9/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at Highlands Of Valley Ranch?
                                                    Highlands Of Valley Ranch is rated 5/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 1.18 days to their community reviews in the past year.
                                                    Who manages Highlands Of Valley Ranch?
                                                    Tonti Properties
                                                    What is the pet policy at Highlands Of Valley Ranch?
                                                    Cats Allowed
                                                    Dogs Allowed
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths

                                                    Contact Property

                                                    Highlands Of Valley Ranch

                                                    February 2024

                                                    Sun
                                                    Mon
                                                    Tue
                                                    Wed
                                                    Thu
                                                    Fri
                                                    Sat
                                                    1
                                                    2
                                                    3
                                                    4
                                                    5
                                                    6
                                                    7
                                                    8
                                                    9
                                                    10
                                                    11
                                                    12
                                                    13
                                                    14
                                                    15
                                                    16
                                                    17
                                                    18
                                                    19
                                                    20
                                                    21
                                                    22
                                                    23
                                                    24
                                                    25
                                                    26
                                                    27
                                                    28
                                                    29
                                                    Beds

                                                    0

                                                    Baths

                                                    0

                                                    Highlands Of Valley Ranch is a 653 - 965 sq. ft. apartment in Irving in zip code 75063. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,349 - $2,156. Nearby cities include Farmers Branch, Euless, Coppell, Emory, and Grapevine.

                                                    Your privacy and identity are important to us. Please review the Terms and Guidelines before sharing private or non-public information with matches.