Ratings & Prices for IMT Lakeshore Lofts, Irving, TX

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	4.7
Safety	4.7
Office Staff	4.6
Maintenance	4.7
Neighborhood	4.9
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	9

Manager's Review Engagement

Percentage of reviews responded to	100%

Manager's Review Reply Time

Average time to respond to reviews	16.67 days

Ratings & Reviews (104 Reviews)

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Lapcarlson • Resident • 2020

12/14/2020

My entire experience, from the tour to the move in, was absolutely great. The leasing consultant that conducted the tour was Camila. She was very friendly and professional. Because of conflicting schedules, I was doing the tours and my husband and daughter were not present. Jesseca… See More

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IMT Lakeshore Lofts Manager

12/16/2020

Thank you for your review of our community! We are glad that our team was able to provide you with the customer service you deserve and we exceeded your expectations. Thank you for calling our community your new home.

anlyst4u • Resident • 2018 - 2020

11/26/2020

We lived here for 2 years and just moved out - only so we could get a house. We loved living here. The apt itself was great, and it's obvious the community manager cares deeply for her residents. In a preCovid world when she was allowed,… See More

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IMT Lakeshore Lofts Manager

11/30/2020

Thank you for your review of our community! We are glad that our team was able to provide you with the customer service you deserve and we exceeded your expectations! Thank you for calling our community your past home. Good luck on all your future endeavors!

dmorah • Resident • 2019 - 2020

11/03/2020

I was met with a note on my door that read "Notice to Vacate".. I had by midnight to vacate my apartment. Scribbled on top of the paper read "Check email. Reply to Annie". So, the notice was for non-payment. Here's the Backstory.. I moved into… See More

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IMT Lakeshore Lofts Manager

11/09/2020

Dear Diana, Thank you for your review as we like to hear from our residents as we value feedback to better our community. We can understand your frustrations when it comes to the miscommunication of the concession and we did explain to you we admitted to the mistake. The three day notice that you had to vacate and that was due to an incompletion of file paperwork not being given to the assistant manager and unknown to her of you having a concession given because we were not giving concessions on all months, just certain ones at that time. When you came to speak with me, you did have to wait for a while as I was on a conference call and you were advised that it would be a while before I would be off that call. I pulled out your lease file and showed you where it stated that you must give a 60 day written notice to vacate, I showed you on your renewal letter and showed and explained to you all your options. We have to follow the terms of the lease contract with you and with all lease holders of this community. I know that was not what was what you wanted to hear but that is what is in the contract. I know you gave us a short notice and you can move out when you need to move out to be in your new apartment when needed, you have the option to make a payment arrangement with us as well so that it can be paid off in a timely manner. We have tried to reach out to you to set that up for you as I had tried to explain to you on the phone. Our corporate team has also tried to contact you on three different occasions and has had no luck. We want to help you with your situation as I tried to explain to you and will do what I can to help but I cannot help you if you will not allow me to. We apologize for the mistake that took place in the beginning but we cannot do anything about the late notice we received as everyone has to follow the same guidelines when giving notice. My office is always open if you would like to speak with me. Best, Tina | Community Manager

Resident • 2018 - 2020

10/23/2020

I moved out of IMT about a month ago after living there for 3 years. I seriously have nothing bad to say about this place or the staff. Maintenance always came SUPER quick, I never had any issues with noise at all, and the staff is… See More

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IMT Lakeshore Lofts Manager

10/26/2020

Thank you for your review of our community! We are glad that our team was able to provide you with the customer service you deserve!

jasonlacarl • Resident • 2018 - 2020

10/10/2020

We've lived at IMT Lakeshore for two years. The location is hard to beat, as living on Lake Carolyn is a dream. The apartments and grounds are well maintained. The leasing office staff are responsive and attentive. The maintenance staff is top-notch. They are prompt, courteous,… See More

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IMT Lakeshore Lofts Manager

10/21/2020

Thank you for your review of our community! We are glad that our team was able to provide you with the customer service you deserve! Thank you for calling our community your previous home.

Chris_R201 • Resident • 2017 - 2020

09/10/2020

We lived here about 3 years. The staff was extremely friendly and responsive to any issues we ever had to bring to their attention. The complex was pretty quiet. We only ever had to file a noise complaint once or twice for neighbors partying. The staff… See More

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IMT Lakeshore Lofts Manager

09/25/2020

Thank you for your review of our community! We are glad that our team has provided you with great customer service for your stay of over three years in our community. Thanks for calling our community your home.

Nizza_A • Resident • 2020

06/30/2020

I love living here!!!! The place is amazing! Everything is well up kept but the best thing about this place is it's people! César Betanzos and the meintenance staff are amazing! The are always so willing to help, y have 4 kids, and they were always… See More

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IMT Lakeshore Lofts Manager

07/07/2020

Thank you for your review of our community! We appreciate your feedback!

Resident • 2019 - 2020

06/11/2020

A month ago we had a huge water problem caused by a third party - the sprinklers in my apartment went off damaging the place and our belongings - and we had to temporary move out while everything was fixed. During that time, the maintenance/cleaning crew… See More

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IMT Lakeshore Lofts Manager

07/07/2020

Thank you for your review and feedback of our community. We are glad our team provided you with great customer service!

Slayshay • Resident • 2020

04/29/2020

Even in the time we're in IMT Lakeside Lofts are still customer focused. Jackie assisted me and my husband with all our needs, and answered every question (even though I called her 10 times for assistance lol). Jackie was truly amazing, and she was propbably one… See More

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IMT Lakeshore Lofts Manager

07/14/2020

Thank you for your review of our community! We are glad our team provided you with great customer service.

Resident • 2019

12/05/2019

I truly enjoy living here the management team is very passionate about all the residents and the maintenance team is prompt and excels at all they do. I will recommend this community to anyone that is looking for a new apartment.

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IMT Lakeshore Lofts Manager

07/16/2020

Thank you for your review of our community. We are glad our community has provided you with the customer service you deserve.

Resident • 2017 - 2019

12/02/2019

My feedback is related to waste management. I have pleaded by all means possible to get the administration to help so that the people that perform the waste and trash management service for IMT do it a reasonable time schedule. Since they changed the trash company,… See More

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IMT Lakeshore Lofts Manager

07/16/2020

We are sorry that you have not had a positive experience in our community. We ask that you reach out to our team directly so we can resolve any issues you may have. Thank you.

Resident • 2019

11/25/2019

Nothing but positive feedback! The staff is prompt and attentive, and the units themselves are very high quality. Will definitely live here as long as possible. They care about residents and it definitely shows.

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IMT Lakeshore Lofts Manager

07/16/2020

Thank you for your review of our community. We are glad our community has provided you with the customer service you deserve.

Jsbeasley3 • Resident • 2013 - 2019

08/24/2019

There is a lot to like about IMT's Lakeshore Lofts, but the maintenance team may be the very best thing. The team consists of a core of experienced, knowledgeable, and friendly technicians - quick to react and leaving virtually no trace of ever having been in… See More

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IMT Lakeshore Lofts Manager

07/16/2020

Thank you for your review of our community. We are glad our community has provided you with the customer service you deserve.

themenway10 291546 • vrp • 2019

07/12/2019

This has been the best move-in experience my boyfriend and I have had. Jesseca made the process smooth and easy! The community is stunning, you wouldn't even be able to tell that it's 10 years old. I had a maintenance request the 3rd day I moved… See More

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IMT Lakeshore Lofts Manager

07/16/2020

Thank you for your review of our community. We are glad our community has provided you with the customer service you deserve.

Elvia_E • Resident • 2014 - 2019

07/11/2019

I've lived here longer than I thought. Honestly it's because I love it here. The staff especially Sharon is amazing. The maintenance team is super responsive and always go above and beyond. Our manager Tina is great too! - Dr. E

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IMT Lakeshore Lofts Manager

07/16/2020

Thank you for your review of our community. We are glad our community has provided you with the customer service you deserve.

gintomic • Resident • 2015 - 2019

07/11/2019

I have had a good experience living at IMT Lakeshore Lofts for the past 3+ years. Maintenance has always been quickly responsive and solved any issue I had, though I haven't needed to call them too many times. Leasing office staff and grounds/maintenance staff are consistently… See More

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IMT Lakeshore Lofts Manager

07/16/2020

Thank you for your review of our community. We are glad our community has provided you with the customer service you deserve.

dandydawn01 • Resident • 2017 - 2019

07/11/2019

I've lived at IMT Lakeshore Lofts for over 2 years now and have no plans on leaving. I just switched apartments for a better view and I love it even more. The staff is amazing, they all know me by name, all I have to do… See More

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IMT Lakeshore Lofts Manager

07/16/2020

Thank you for your review of our community. We are glad our community has provided you with the customer service you deserve.

Resident • 2019

07/09/2019

Best place to live!! 4th of July celebration the best ever to see off my patio. I had the best time and I will refer this place to everyone I know!! The team is amazing from the front office to the maintenance team. Couldn't be happier!!… See More

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IMT Lakeshore Lofts Manager

07/16/2020

Thank you for your review of our community. We are glad our community has provided you with the customer service you deserve.

Resident • 2019

07/09/2019

This property is just amazing! The staff is so amazing! The events that are held for residents are always great we once had a free facial then about 2 weeks they held a pool party with amazing food and drinks for the whole family. Me and… See More

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IMT Lakeshore Lofts Manager

07/16/2020

Thank you for your review of our community. We are glad our community has provided you with the customer service you deserve.

Resident • 2017 - 2019

03/12/2019

This community has a lot of amzing things about it. The staff, the turn around time of maintenance is the best around. The events they have, the views, cleanliness of the grounds. I have never been happier than living here! They gave away free facials to… See More

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IMT Lakeshore Lofts Manager

03/13/2019

Thank you for your review of IMT Lakeshore Lofts! Our maintenance team is amazing and we are glad that they provided you with teh service you deserve. We are glad you loved our resident event as well! Thank you for calling IMT Lakeshore Lofts your home.

DiannaB • Resident • 2018 - 2019

03/11/2019

We've lived in other apartments and plan to make this one our last. We LOVE living here. The two routine maintenance issues we had were handled the same day. The hallways are regularly swept and the ledges cleaned, and I really appreciate how clean they keep… See More

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IMT Lakeshore Lofts Manager

03/13/2019

Dianna, Thank you for your review of IMT Lakeshore Lofts! We are thrilled that you love living in our community. We appreciate your shout out to our maintenance team and TIna! Thank you for calling IMT Lakeshore Lofts your home.

Resident • 2019

03/11/2019

I just moved in a few months ago and my move in was a simple move as the office staff made it very pleasant for me. They just had a free facial event this weekend that I attended along with free breakfast and mimosa's and let… See More

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IMT Lakeshore Lofts Manager

03/13/2019

Thank you for your review of IMT Lakeshore Lofts! We are happy that our team made your move-in process simple and seamless! We are so happy you enjoyed our recent resident event as well. Thank you for calling IMT Lakeshore Lofts your new home.

Resident • 2013 - 2019

02/08/2019

This property is amazing! Staff is exceptional and one I want to give kudos to is the housekeeper who I believe has been with the property for a long time, at least 6 years that I know of and that is Dayssi the housekeeper! She does… See More

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IMT Lakeshore Lofts Manager

02/19/2019

Thank you for your review of IMT Lakeshore Lofts! We are happy our IMTeam provided you with the customer service you deserve. Thank you for calling IMT Lakeshore Lofts your home.

Resident • 2019

02/07/2019

Omg! I have never had a better experience than I have here at Imt lakeshore Lofts. This place is amazing! This is the most caring and professional staff that I have ever had with a management team in all the apartments that I have lived in.… See More

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IMT Lakeshore Lofts Manager

02/19/2019

Thank you for your review of our community. We are happy to hear that you think our community is amazing! We appreciate your residency with us.

Resident • 2017 - 2019

02/07/2019

This is an awesome community!! I love where I live and I love my view. The maintenance staff is amazing and get things done quickly and the office staff has always been so helpful and professional. Love it!!

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IMT Lakeshore Lofts Manager

02/19/2019

We are happy to hear that you think our community is awesome! Thank you for your shout out to our maintenance team and for calling IMT Lakeshore Lofts your home.

•

Updated Review

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Features & Amenities

Parking

Multi Level Parking Structure

General

24-Hour Maintenance
Business Center
Clubhouse
Controlled Access
Controlled Access Bicycle Storage
Courtyard
Cyber Cafe
Elevator
Fitness Center
Fitness on Demand
Gas Grills
Media Center
Night Patrol
Online Resident Services
Pool
Reading Loft
Recycling Program
Resident Social Events
Short Term Lease Available
Spin Cycle Studio
Storage Space
TV Lounge
Wi-Fi Access
Yoga Studio
iLounge

Pets

dog Allowed
Restrictions: Pets allowed! Two pet maximum. Pet fee is $250 per pet. Pet deposit (refundable) is $250 per pet. Pet rent is $15 per month per pet. No weight restriction. Some breed restrictions apply.
cat Allowed
Restrictions: Pets allowed! Two pet maximum. Pet fee is $250 per pet. Pet deposit (refundable) is $250 per pet. Pet rent is $15 per month per pet. No weight restriction. Some breed restrictions apply.

Floor Plans & Pricing

Studio, 1 Bathroom

Price
Price
N/A
SQ. FT.
638
Available
Avail.
N/A
Model
E2

View Floor Plan

Price
Price
N/A
SQ. FT.
668
Available
Avail.
N/A
Model
E3

View Floor Plan

Price
Price
$1,085 - $1,765
SQ. FT.
573
Available
Avail.
4 Units
Model
E1

View Floor Plan

1 Bedrooms, 1 Bathroom

Price
Price
N/A
SQ. FT.
790
Available
Avail.
N/A
Model
A1

View Floor Plan

Price
Price
N/A
SQ. FT.
790
Available
Avail.
N/A
Model
A2

View Floor Plan

Price
Price
N/A
SQ. FT.
823
Available
Avail.
N/A
Model
A3

View Floor Plan

Price
Price
N/A
SQ. FT.
826
Available
Avail.
N/A
Model
A4

View Floor Plan

Price
Price
N/A
SQ. FT.
940
Available
Avail.
N/A
Model
A6

View Floor Plan

Price
Price
$1,420 - $2,040
SQ. FT.
840
Available
Avail.
1 Units
Model
A5

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
Price
N/A
SQ. FT.
1,213
Available
Avail.
N/A
Model
B2

View Floor Plan

Price
Price
N/A
SQ. FT.
1,224
Available
Avail.
N/A
Model
B3 -Sunroom

View Floor Plan

Price
Price
N/A
SQ. FT.
1,245
Available
Avail.
N/A
Model
B4

View Floor Plan

Price
Price
N/A
SQ. FT.
1,248
Available
Avail.
N/A
Model
B5 -Sunroom

View Floor Plan

Price
Price
N/A
SQ. FT.
1,250
Available
Avail.
N/A
Model
B6

View Floor Plan

Price
Price
N/A
SQ. FT.
1,255
Available
Avail.
N/A
Model
B7

View Floor Plan

Price
Price
N/A
SQ. FT.
1,257
Available
Avail.
N/A
Model
B8

View Floor Plan

Price
Price
N/A
SQ. FT.
1,314
Available
Avail.
N/A
Model
B9

View Floor Plan

Price
Price
N/A
SQ. FT.
1,329
Available
Avail.
N/A
Model
B10 -Sunroom

View Floor Plan

Price
Price
$1,710 - $2,580
SQ. FT.
1,169
Available
Avail.
1 Units
Model
B1

View Floor Plan

3 Bedrooms, 2 Bathrooms

Price
Price
N/A
SQ. FT.
1,473
Available
Avail.
N/A
Model
C1

View Floor Plan

Price
Price
N/A
SQ. FT.
1,557
Available
Avail.
N/A
Model
C2 -Sunroom

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

**Walk-ins welcome choose from 3 tour options.** IMT Lakeshore Lofts is the perfect mix of metropolitan and tranquility. Enjoy luxury apartment home living in the ideal Las Colinas neighborhood. Situated on Lake Carolyn with direct access to the Waterfront Promenade, a short walk to the DART Light Rail Station, and a trail access to 22 miles of hiking and biking trails, it will be easy to call IMT Lakeshore Lofts home. * Come home to modern features and an abundance of community amenities. IMT Lakeshore Lofts is the ideal residence for the active lifestyle with our large array of fitness options and for the individual with refined tastes with our unique amenities and with our interior standard upgrades such as sealed concrete flooring. * Escape to IMT Lakeshore Lofts where peaceful, and luxury living awaits!

Office Hours

Sunday: Closed
Monday - Friday: 10:00 AM - 06:00 PM
Saturday: 10:00 AM - 05:00 PM

Questions & Answers

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Frequently Asked

What are noise levels like at IMT Lakeshore Lofts?
The community is rated 4.1/5 stars, which is considered having extremely quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at IMT Lakeshore Lofts?
The community is rated 4.7/5 stars, signifying extreme satisfaction on average.

How safe is IMT Lakeshore Lofts?
The community is rated 4.7/5 stars, which is considered being extremely safe on average.

How satisfied are residents with the neighborhood
The community is rated 4.9/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 4.7/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?
Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 16.67 days to their community reviews in the past year.

Who manages IMT Lakeshore Lofts?
IMT Residential

What is the pet policy at IMT Lakeshore Lofts?
dog Allowed
Restrictions: Pets allowed! Two pet maximum. Pet fee is $250 per pet. Pet deposit (refundable) is $250 per pet. Pet rent is $15 per month per pet. No weight restriction. Some breed restrictions apply.
cat Allowed
Restrictions: Pets allowed! Two pet maximum. Pet fee is $250 per pet. Pet deposit (refundable) is $250 per pet. Pet rent is $15 per month per pet. No weight restriction. Some breed restrictions apply.

What types of floor plans are available?
Studio, 1 Bath and 1 Bed, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 2 Baths