Jefferson Place Apartments

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Jefferson Place Apartments

6306 North Macarthur Boulevard, Irving, TX 75039
(141 Reviews)
$1,182 - $2,365/mo

Reviews

(141)

2.5 rating

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141 total reviews

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Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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beatrizguess@hotmail.com

Resident 2022

10/6/2022

DO NOT RENT ANYTHING AT THIS PLACE

PLEASE DO NOT RENT ANYTHING AT THIS PLACE My family and I recently arrived in the United States for a job relocation. Unfortunately we didn't look at the Jefferson Place reviews as it would have saved us a lot of the stress and expense we are having. We entered the apartment and so far, okay, on the second day I see cockroaches in the closet, on the third day while I cook, a live cockroach comes out of the top of the stove, which when approaching the hot part where I cook, fries. Cockroaches in the bathroom. Cockroaches walking over me while I slept, my husband had to help me. And to seal the unfortunate experience yesterday afternoon, October 5th, when I take the kettle off the stove... another cockroach, I start to scream, my husband comes to me, looks for something to kill her, but she manages to enter through a crack in the oven. It was the last straw. We had already complained several times, even a sanitization was scheduled for Friday, October 7th. It turns out that it is not possible for a company to deliver an apartment in these conditions to a customer, it is not… See More>
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Ladarria

Resident 2021 - 2022

1/12/2022

The manager is horrible she does not work with people during the covid pandemic even if you show proof of rent relief you will still get charged late fees even if you 1 minute late. Most roach infested section 8 eligible apartments try to work with their tenants. The apartment no matter how much you clean will have roaches and even if you request pest control and stay home all day on the friday theyre supposed to come. They not coming. Even though we pay for this service monthly. The trash people come early and late so you just got to put the trash out at 2pm to be safe. And no one picks up their dog ----. Parking is very limited. And the appliances such as the stove overheats and sets off my fire alarm. Do not put your oven above 375 or you will be annoyed. My eyes on the stove also work backwards. They attempted to fix it but it made it worse and hotter! So if my eye is on 2 it thinks its on 8! Ridiculous! Just this place is not for families unless you just in dire need to live somewhere. Dont live here!

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    anonymous

    prospectiveVisited 2021

    4/23/2021

    Luckily saw the reviews before choosing as it is very close to my office. Looks like the apartment is full of roaches and they are making money on it in the names of treatment. GV looks great and it’s next to it.

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      anonymous

      Resident 2016 - 2019

      10/18/2019

      I've lived here for 3 years and things have seemed to improve a little since Anderson took over as the complex manager a year ago or so. Still, there are a lot of issues that will make me think twice about signing a lease again. The condition of the apartments: The building is old, and the units are old. For the price I pay, I could easily live in one of the many newer apartment complexes nearby. Bugs: this place has a huge bug problem. For over a year I have been battling cockroaches, and, last year, mosquitoes and fruit flies. My apartment is always well maintained and I am a stickler cleanliness. That being said, I continue to see cockroaches daily, and I have contacted the apartment complex time after time to have the pest control company come and inspect my apartment. The pest control guys come, they look behind my stove and fridge, say there's no evidence of incests, they put down some insecticides, and that's it. They leave. The cockroaches stay. Fines, fines, fines: I was fined for "noise violations" that I caused while I was on vacation in Australia. Even with proof of travel, to show… See More>
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        Kylee_M441

        Resident 2018 - 2019

        6/27/2019

        DO NOT LIVE HERE!! There are so many things wrong with this apartment complex. The pools and fitness center are always closed for one reason or another. I get an email every week that they're closed for some reason. Their fitness center is a joke. There are 2 treadmills, 1 elliptical, and 1 weight machine. 1 of the treadmills is always broken. For an apartment complex this size 3 machines isn't going to cut it. The pools are always dirty. I was just there yesterday and it was a gross green murky color. Not to mention the chairs need replacing. They're sagging and not in great shape. One of these days some is going to fall through. There are kids running around with no regard to anyone else. They leave trash everywhere and spend all day screaming. They will run right into the street without looking. Thankfully the speed limit is so slow or someone would hit them. The dog waste bins are always over flowing and the bags are never replaced in a timely manner. Not to mention owners never keep their dogs on a leash. There are dogs that are free to run all over the place. The… See More>
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          anonymous

          Resident 2018

          4/20/2019

          My experience was neither bad (thankfully not much harassed) nor good. Incident 1 - The apartment I rented had the dryer outlet line reversed (incorrect voltage) that caused my dryer panel burn out. Had to replace my dryer panel costing around $350. Spoke to leasing office about the issue, they fixed the outlet voltage issue but dismissed my request for any reimbursement. Asked me to make a claim through my renters insurance for which the deductible was $500. Incident 2 - One evening (after leasing office closing hours) I parked my loaner vehicle on my DESIGNATED parking spot, yet it was towed around 2:30 am in the morning. Seems like there are informants in the apartment, absolutely didn't feel like the tow was genuine. Costed another $300 for towing. Pool is closed half year because of season and another 3 months for some maintenance reason, so it is almost non existing. They also have a habit of fining for pretty much anything. Be your own judge. Thank you.

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            Aparna.chinta

            Resident 2018

            10/31/2018

            I would give negative rating for this place, maintenance and staff. We regret that we have to be here for 12 more months. We found bed bugs after moving in and reported within 48 hours and they blame us for the issue. Regardless of the fact, they only follow what pest control has said. The apartment itself contained so many bed bugs, but the only thing management had to say is that according to the report there were no presence of bugs before we move in and found only after we move in. Though there was a three week gap between the inspections before our move in date. They simply can't take the responsibility and only want to make their residents suffer and pay. Not even Westdale's regional management. One of the male staff was so rude when I asked them to provide some kind of guarantee for the treatment that I pay for, then he started cross questioning me to give guarantee that I won't carry any bed bugs to apartment, only because I refused to pay for the protective case that they put on my mattress without my knowledge or permission and made me pay $160 for that.… See More>
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              anonymous

              Resident 2018

              9/17/2018

              I just write this review to notice people who want to move in this place. I lived there for more two years. Every single time, when I request them to fix something, I have to contact them 3 or 4 times, and then they will send some one to fix stuff. When i move out, I even clean up everything but they still try to find out from a little thing to charge me. They want me to live there in more two years without using everything because they want everything has to be new after two years. This apartment is very dirty and old. Equipments in apartment are old and easy to break. Service is bad. DO NOT live there.

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                Aldomour

                Resident 2014 - 2017

                1/19/2017

                I lived in this place for tow years the management seems not to care Lakes security's mail boxes broken to regularly Homes also broking in to and burglaryes Security officer dose not care when they called Remodeling on units don even after 10.00 pm And we have to put up with the noises Fire system not maintained every month you will be awaking by siren in the middle of night Rent increases on every renual you will pay at less $50.00 for water even if you don't us it Same with trash This apt way over priced for all the service I just Mention won't recomand to my enamy

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                  anonymous

                  Resident 2012 - 2016

                  12/8/2016

                  Burglars are living in this property itself, Apartment maintenance guys are running a network. Do not take a risk. Not only Burglary, lot other problems in this property. some times you will not have water for 48 hrs. Rude ladies are working in leasing office.

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                    anonymous

                    Resident 2014 - 2016

                    11/21/2016

                    One of the absolute worst places I've ever rented. Multiple issues with not keeping code enforcement, pools closed all summer, apartments reeked of cooking from previous renters with food stains in carpet, water bill changes every month from $55-$90. They will shut water off to apartments several times throughout the year citing City of Irving is requiring it or for repairs - not true - they are actually shutting the water off so their complex monthly water bill from City of Irving is much less but still imposing extremely high water bills to their residents, thus profiting from deceptive business tactics. Not a safe place for women to live and crime has skyrocketed. Outrageous fees and fines charged. You will not get any part of your deposit back. When you move out, expect a move out statement falsifying damage as well as charges for normal wear and tear. Management staff is very unprofessional, deceptive and they do discriminate. This is not a place to call home. Every negative review you read about this property is 100% true. You can literally travel 10-15 mins in ANY direction from these apartments and find a much better place to live that's budget friendly.… See More>
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                      KSUengineer3

                      Resident 2014 - 2016

                      10/19/2016

                      Do not live here! First they raised my rent by $100 after living there for 15 months. Neighboring communities only raised theirs about $30-$40. The maintenance staff left their spare keys in my door! Luckily I lived on the 3rd floor with few people passing my door. Then they tried to FINE ME for them leaving the keys in the door. They closed both pools down for most of the summer for maintenance. Who does maintenance on swimming pools in Texas over the summer?! The garbage cans stink up the entire place. They're sending out theft and crime emails every week because people's apartments are always getting broken into. When I moved out they charged me for ridiculous damage claims that I can't fight because I'm now 10 hours away.

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                        anonymous

                        Resident 2016

                        9/21/2016

                        Lot of break ins recently. However no action from management. Lot of dust when v moved in. Staff is very rude.

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                          kbworldwide

                          Resident 2016

                          6/23/2016

                          To be fair.. I want to write a positive review because we all are quick to hop onto social media as soon as we want to complain about something. I have submitted several work orders in the recent weeks and they all have been addressed to my satisfaction within 24 hours. The grounds are clean, the parking lot is well lite at night and the pool area & mailbox center is always appealing. There are bugs, yes. But it's an older complex - that's to be expected. The walls are thin and the breezeways are stained. But you get what you pay for... if you want new everything you need to look at newer complexes that have that pretty price tag attached to them. This complex does the job for what I need at this time in my life. You shouldn't be trying to make an apartment complex your long-term permanent home anyway. The staff is young and needs training on customer service, but we were all in a position where we could do better. We're not at the Ritz, get over it and either move or stop complaining.

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                            EEG

                            Resident 2015 - 2016

                            4/19/2016

                            People tend to write reviews when they DON'T like something about their apartment complex, so I'm going to write about everything that I DO like. I think that the staff is efficient and friendly enough. When I put in a work order, the maintenance staff typically gets the job done within 1-3 days. The staff is good about notifying us when there's been crime, like car break-ins or whatever. Every apartment complex deals with crime like this, and that's not a reflection on the complex itself. The laundry room is always clean which I appreciate. The price for square footage is a great deal. There are a lot of Indian families who live here, and I love it! They're family-oriented, friendly, and quiet neighbors. The pest control is impressive to me since I've never seen a bug bigger than a spider in my apartment, although I'm on the second floor. Maybe first floor residents have a harder time with pest control. Overall, this place is a great investment, and you're going to deal with the little inconveniences that you would get with ANY apartment complex.

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                              kashok

                              Resident 2015

                              1/20/2016

                              VERY VERY RUDE STAFF They just don't care. Maintenance is horrible. They come up with new rules all the time. They now need Written/Online requests if you have any issues in the house. They will not take requests over the phone. Even when you make a service request you still have to wait for couple of days for them to come and fix your issues ROACHES....!!!! This place has this problem. PARKING.....!!!! They will rip you off if you need covered parking. If you opt out good luck if you find empty spots when you are back home late in the night. WATER ISSUES....!!!! without giving fair warning they just cut the water lines and when you call them they keep telling that it is an emergency. This happened more than 5 times in 6 months. Also your water bills are ridiculous. TRASH.....!!! This is MANDATORY for all residents. You have to pay for them to come and pick your trash every month. Also every other month when their compressor breaks so they send out emails not to put the trash out because they are not going to come and pick it up. You are also warned not to take your trash to… See More>
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                                anonymous

                                Resident 2015

                                11/23/2015

                                Apartments are very old. No upgraded appliances. Staff is very rude.

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                                  anonymous

                                  Resident 2015

                                  10/8/2015

                                  Worst apartment housing ever. I wouldn't even give it one star. There's always maintenance issues. The office staff is extremely unhelpful. They are rude as well. Walls are paper thin. The roof leaks and it takes days before maintenance requests are fulfilled. I had to make requests about twice a week while lived there.

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                                    anonymous

                                    Resident 2014 - 2015

                                    4/15/2015

                                    This is the worst apartment that I have ever lived. The staff is so horrible here. Stay away from here. even though the rent is law you will be end up paying for bed bug removal in this apartment.We have a very bad experience with bed bugs here. And they have asked us to pay $500 to remove the bedbugs. Some people came to remove the bed bugs. still we have bedbug problem. Happy that we are vacating from here very soon.

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                                      anonymous

                                      Resident 2013 - 2015

                                      4/9/2015

                                      If you live here you will get roaches or bedbugs. Pest control is a huge problem here. I constantly see residents throwing out mattresses with bed bug coverings. Also, be prepared to be fined for everything you can think of. Pay a little more money, go elsewhere, and have a much better leasing experience.

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                                        Jacqueline Edwards

                                        Resident 2013 - 2015

                                        3/31/2015

                                        This place will rip you off at every turn! They will fine you for everything under the sun. I think the office manager must pocket all that money. Whatever you do, make sure when you move out that you have someone with you (preferably an attorney) to do the last walk-through final inspection and make darn sure you keep a copy of the last inspection paper-work. They will charge you to resurface the bathtub, they will charge you to clean the dishwasher, fridge, and oven. We have a very long, long list of terrible things to say about Jefferson Place in Irving, TX. It is by far the ABSOLUTE WORST PLACE WE HAVE EVER LIVED!!! The STAFF is the WORST!!

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                                          anonymous

                                          Resident 2008 - 2014

                                          2/24/2015

                                          DO NOT MOVE HERE. We lived here for years and constantly had out water turned off for maintenance, loads of bugs, lack of proper insulation in the windows, lack of Freon in the summer (our A/C bills were astronomical), and constant inspections for various reasons. The office staff is rude and dismissive, and the maintenance staff have to be called back multiple times to fix a problem. Make sure to kiss every cent of your deposit goodbye and then pay a ton to leave. I wouldn't live her again if THEY paid ME. Don't do it. Crime is also a huge problem in this neighborhood. They will sometimes report crimes as being in the general vicinity but never tell you exactly where they happened. Our door knobs were checked by burglars multiple times and I never felt safe here with the shoddy locks on the doors. The paint and interiors of the apartments are so cheap. Instead of sanding and repainting the cabinets, they paint over it, leaving it sticky, thick, and a swamp land for every little crumb that falls. Also, the countertops are painted...PAINTED! If you happen to scrub them to get the dirt out, they will charge you… See More>
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                                            anonymous

                                            Resident 2014 - 2015

                                            1/14/2015

                                            BUYER BEWARE! This property can not keep the water on to save their lives! The is a property-wide water outage at least once a week. They have recently started fining residents for having "unauthorized items on their patios. A $50 dollar fine was levied for a single item on my patio. I recently moved in too! What a way to welcome a new resident! Jefferson Place also recently started mandatory trash pick-up service for an additional monthly charge! There is no way to opt-out of this service. See picture below for what the trash bins look like on the weekends. There are much better places to live at in Irving. You will pay a little more elsewhere, but you will not be nickle-and-dimed like you will at JP.

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                                              ceendeedeeaz

                                              Resident 2013 - 2014

                                              12/10/2014

                                              Are you kidding me? Whoever says they have had a pleasant experience living here is either lying or one of the employees. These apartments are the worst! I NEVER write reviews for anything, but this is just too much. While living here, we never stopped seeing roaches, even though they ran the service to get rid of them almost every week! The apartment had wet paint on cabinets, and drops of paint all over counters, when we moved out, they kept our deposit, plus charged us $20 bucks to "dust" the fan in guest bedroom! So stupid! Then they said we left paint on counters!! That is the way we received the piece of crap apartment they gave us!! Also, while living there (Only 1 year) we had multiple notices of sexual assault saying that it had occurred on more than three occasions in one month and that if we wanted extra protection for apartment (extra locks, etc.) we needed to pay extra for it. REALLY?? DO NOT MOVE HERE! Trust me, you will regret it! Look at all the bad reviews! No surprise there.

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                                                anonymous

                                                Resident 2011 - 2014

                                                10/16/2014

                                                I have lived here a little over 2 years and i love it. I read all of the reviews about bed bugs and roaches. I had roaches one time when a neighbor moved out so I am sure they were not clean. I called they sprayed twice and I have never had any other issues. I love the girls in the office they are always very helpful. When I put in a work order it is done they day and i get a follow up email or call to make sure it was taken care of. I love living so close to all the major freeways. I feel very safe living here at Jefferson Place.

                                                  Floor Plans & Pricing

                                                  1 Bedroom

                                                  1 Bed, 1 Bath

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                                                  2 Bedrooms

                                                  2 Beds, 1 Bath

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                                                  2 Beds, 1.5 Baths

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                                                  Disclaimer: Special, prices and availabilities subject to change.

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                                                  Noise

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                                                  Features & Amenities

                                                  Laundry
                                                  • Laundry Connections in Unit
                                                  • Laundry On-Site
                                                  • Laundry in Units
                                                  Pets
                                                  • Dogs Allowed
                                                    Deposit: Required. Rent: Required. Restrictions: Breed restrictions apply.
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                                                  • Cats Allowed
                                                    Deposit: Required. Rent: Required
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                                                  Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.
                                                  This community is managed by

                                                  Westdale Real Estate

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                                                  Questions & Answers (1)

                                                  Anonymous
                                                  Asked on: 03/19/2018
                                                  Q: What is the estimated utility bill for one person?

                                                  Frequently Asked

                                                  Westdale Real Estate
                                                  Dogs Allowed
                                                  Deposit: Required
                                                  Rent: Required
                                                  Restrictions: Breed restrictions apply.
                                                  Cats Allowed
                                                  Deposit: Required
                                                  Rent: Required
                                                  1 Bed, 1 Bath
                                                  2 Beds, 1 Bath
                                                  2 Beds, 1.5 Baths
                                                  2 Beds, 2 Baths
                                                  Studio, 1 Bath

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                                                  Jefferson Place Apartments

                                                  July 2024

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                                                  Jefferson Place Apartments is an apartment in Irving in zip code 75039. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $2,365. Nearby cities include Farmers Branch, Euless, Dalla, Coppell, and Emory.

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