What are noise levels like at Lakeside Urban Center Apartments?

The community is rated 3.5/5 stars, which is considered having quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Lakeside Urban Center Apartments?

The community is rated 3.7/5 stars, signifying much satisfaction on average.

How safe is Lakeside Urban Center Apartments?

The community is rated 3.9/5 stars, which is considered being very safe on average.

How satisfied are residents with the neighborhood

The community is rated 4.1/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 4.3/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?

Managers have responded to 96.43% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 11.79 days to their community reviews in the past year.

What types of floor plans are available?

1 Bed, 1 Bath and 2 Beds, 2 Baths

Ratings & Prices for Lakeside Urban Center Apartments, Irving, TX

Renter Ratings

Noise	N/A
Grounds	3.7
Safety	3.9
Office Staff	3.7
Maintenance	4.3
Neighborhood	4.1
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	28

Manager's Review Engagement

Percentage of reviews responded to	96.43%

Manager's Review Reply Time

Average time to respond to reviews	11.79 days

Ratings & Reviews (117 Reviews)

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Verified Resident • vrp • 2020

02/14/2021

It was frustrating upon move in because I was leased a unit that smelled completely like smoke without the staff member letting me know - I had to do virtual tour due to covid. I got sick because of the smoke and had to fight to… See More

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Lakeside Urban Center Apartments Manager

02/18/2021

Thank you so much for taking the time to leave a review. I am sorry that your experience was not a completely positive one. I am happy that you were able to get into a new home and hope that you are enjoying it. We are happy to help resolve any issues you may have, so please reach out to our office to discuss at your earliest convenience. Thank you!

Verified Resident • vrp • 2020

Updated Review

02/06/2021

My physical apartment is nice, however the community and property are constantly dirty and nasty. Its probably a really good thing the halls are cement floors instead of carpet like at other places I have lived. There is always trash, poop, liquor bottles, food etc in… See More

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Lakeside Urban Center Apartments Manager

02/08/2021

Thank you for sharing your experience! We have been working on improvements here and appreciate your feedback. Please contact the office at (469)420-9624 if you still continue to see this issues going forward so that we can get this addressed. Thank you, Lakeside Urban Center

Previous Review

· 11/24/2020

Verified Resident • vrp • 2018 - 2020

Updated Review

01/29/2021

I appreciate living at Lakeside Urban Center. It's a beautiful building and property. The units are so nicely designed and I just love it. I feel safe as well. The staff is friendly and attentive and that is a great bonus. See More

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Lakeside Urban Center Apartments Manager

02/01/2021

Thank you so much for your positive comments about Lakeside Urban Center! WE are glad you are loving your home. We hope to see you soon! Thank you, Lakeside Urban Center

Previous Review

· 09/10/2020

Verified Resident • vrp • 2017 - 2020

Updated Review

01/27/2021

Lakeside Urban Center is a beautiful community with many surrounding activities for any family. The lakeside view is breathe taking for walking, bike riding around the trail or just a day out around the lake.. I would highly recommend Lakeside Urban Center. The office staff is… See More

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Lakeside Urban Center Apartments Manager

01/27/2021

Thank you for the great review about Lakeside! We're happy you have found our staff to be so supportive during your experience here at Lakeside Urban Center. Thank you for the recommendation, we love to see these great reviews from happy residents. Thank you, Lakeside Urban Center

Previous Review

· 11/27/2020

Verified Resident • vrp • 2016 - 2020

01/16/2021

maintenance staff is amazing and consistently exceed my expectations. Lots of turnover,, but the manager/maintenance stable the leasing agents turnover very fast. Additionally, I have never really had a noise, disturbance or safety issue during my and I am very comfortable living here at Lakeside. See More

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Lakeside Urban Center Apartments Manager

01/18/2021

We are so happy to read such a great review about Lakeside Urban Center! Thank you for taking the time. Thank you, Lakeside Urban Center

Oldtimer223 • Former Resident • 2019 - 2020

12/19/2020

The pools were really nice . I loved living on the lake and the walking the area. There's a lot to do in the area and I felt safe there. I love out of state now but if I ever move back to Texas I'll be… See More

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Lakeside Urban Center Apartments Manager

12/23/2020

We're glad you had such a wonderful experience with us! We hope to see you again in the future. Thank you, Lakeside Urban Center

Jfloq989 • Prospective Resident • Visited 2020

12/19/2020

Everyone seems really nice and if I do end up moving to the area, I will definitely rent here. The grounds are clean, the community is really pretty. The office staff were very knowledgeable and willing to help.

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Lakeside Urban Center Apartments Manager

12/23/2020

We're happy to hear you had such a positive experience with our team! WE hope to see you again in the near future. Thank you, Lakeside Urban Center

Verified Resident • vrp • 2018 - 2020

12/18/2020

Except for the loud noise between floors and the poor cleaning of the hall, it's fine as it is. In the middle of the hall, a big bug was crushed to death and it was there for a few days. I want you to pay more… See More

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Lakeside Urban Center Apartments Manager

12/23/2020

We regret to hear that your recent experience was anything less than exceptional. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. When you have an opportunity, please reach out to us at (469) 420-9624 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon. Thank you, Lakeside Urban Center

Verified Resident 447020 • vrp • 2018 - 2020

12/04/2020

Frequent changes and often not cooperative in resolving the issues ...................................................,,,..,,,

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Lakeside Urban Center Apartments Manager

12/10/2020

Your wonderful feedback and rating mean a lot to us. Please contact the property manger at (469)420-9624 to discuss your concerns , please feel free to give us a call or stop by. Have an awesome day! Thank you, Lakeside Urban Center

Former Resident • 2020

11/21/2020

I recently terminated my lease. The document I signed as well as the staff was for a total of $3,796. The settlement fee was $2,476 and the rent due through notice period was $1,320. Later to sign onto my account stating I owed them $881. This… See More

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Lakeside Urban Center Apartments Manager

11/23/2020

Hi Jessica Baxter, we regret to hear that you are displeased with your recent experience with us. We appreciate your honest feedback, as we are always looking for ways to improve. We do apologize for an errors that may have been made on our end. If there is ever anything we may help with please let us know. Thank you, Lakeside Urban Center

Verified Resident 844001 • vrp • 2019 - 2020

11/16/2020

I have had several issues living here from having the ac breaking several times as well as being overcharged for water for almost a year. Everything got resolved but it took months.Will not be resigning my lease.

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Lakeside Urban Center Apartments Manager

11/18/2020

We are sorry to hear that your experience was not a better one. We hope to be of service to you again in the future. Best wishes, Lakeside Urban Center

Verified Resident 843119 • vrp • 2018 - 2020

11/13/2020

My experience here really has not been favorable. Currently, there is construction taking place next door and it is extremely loud. I no longer have access to the lake view I was told I would be paying for. My rent has not adjusted to correct for… See More

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Lakeside Urban Center Apartments Manager

11/16/2020

We're disappointed to hear of the negative experience you had at our location. Thank you for leaving feedback. We regret to hear that you had a negative experience with us. Thank you for taking the time to leave us review. Thank you, Lakeside Urban Center

Verified Resident 839834 • vrp • 2020

11/04/2020

I have been a resident here at Lakeside for a couple months now and Im very pleased w/ everything about this property, and the management thus far. Happy to call this place my home! I would definitely recommend to any family, friends or strangers.

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Lakeside Urban Center Apartments Manager

11/08/2020

We're glad you had such a wonderful experience with us! Thank you for sharing your positive experience. We are glad to have you as a resident! Thank you, Lakeside Urban Center

Verified Resident 837764 • vrp • 2020

10/30/2020

Everyone is polite, love the area and the leasing agents are nice! The amenities are great and I had to put in a work order and they can right away! Being right by the lake also is a plus.. walking around the lake is so peaceful!… See More

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Lakeside Urban Center Apartments Manager

11/03/2020

Thank you so much for your positive comments about Lakeside Urban Center! We are happy to help and to have you. Hope you have a great weekend! Thank you, Lakeside Urban Center

Verified Resident 615538 • vrp • 2018 - 2020

10/20/2020

In no way, shape or form a luxury apartment complex. Save your money. Location is great, but the upkeep, residents, parking, communication is extremely lacking. COVID just enhanced any previous issues and added more.

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Lakeside Urban Center Apartments Manager

10/20/2020

It's upsetting to hear that you did not receive the top-notch service we strive to provide. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (469) 420-9624. We look forward to hearing from you. Thank you, Lakeside Urban Center

Former Resident • 2018 - 2020

10/13/2020

From the very start of your move in process to the sad day you to leave... The Lakeside Urban Center office and maintenance staff will take care of you! You are treated with warmth and respect. I lived at this location for 2 and a half… See More

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Lakeside Urban Center Apartments Manager

10/15/2020

We are very happy we could provide you with a positive experience! We're so glad that we were able to go above and beyond your expectations! Thanks for taking the time to leave us an amazing review. Take care, Lakeside Urban Center

Verified Resident 824230 • vrp • 2020

09/28/2020

I have had a pretty enjoyable time at Lakeside Urban Center Apartments in general. Being by the pool was not as noisy as I thought. I do have upstairs neighbors who loves to lift weights in their apartments in the morning. Dogs and dog owners should… See More

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Lakeside Urban Center Apartments Manager

09/29/2020

Thank you for sharing your positive experience! Your wonderful feedback and rating mean a lot to us. Please contact the leasing office and ask for the manager so we can find out more about the above. we appreciate your feedback! Thank you, Lakeside Urban Center

Verified Resident 823500 • vrp • 2014 - 2020

09/25/2020

rrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr

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Lakeside Urban Center Apartments Manager

09/27/2020

We would like an opportunity to make this up to you. If you are willing, please reach out to us at (469) 420-9624 so we can work towards a resolution. Than you, Lakeside Urban Center

Verified Resident 822665 • vrp • 2019 - 2020

09/23/2020

Love living on the lake with safe areas to walk/run/bike. People can be messy in regard to pets but this is not the fault of Lakeside. With a reserved place to park, parking is easy but I would definitely want the reserve spot. People always park… See More

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Lakeside Urban Center Apartments Manager

09/24/2020

Hi there, We are so happy to read such a great review! Thank you so much for your positive review about Lakeside Urban Center! Thank you, Lakeside Urban Center

Verified Resident 806594 • vrp • 2019 - 2020

08/22/2020

The apartment complex is nice. It's also very secure. Some days I dislike parking, but it's not a big deal. Even seen people let their pets use the restroom in the parking desk and i hate that. I wish we could have two keys per unit… See More

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Lakeside Urban Center Apartments Manager

08/26/2020

We really appreciate your positive review! We appreciate you taking the time to leave us this feedback. We hope you have a great day, let us know if there is every anything that we may help with. Thank you, Lakeside Urban Center

Verified Resident 804131 • vrp • 2016 - 2020

08/16/2020

Lakeside Urban Center was once greatly managed property, however standards are slipping pre-covid and post covid small additions like sanitizers near entrances , near elevators would have helped. Small measures go a long way.

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Lakeside Urban Center Apartments Manager

08/18/2020

We truly appreciate your honest feedback. We regret that you weren't satisfied with your experience. We hope you will give us another chance. Thank you and have a great day. - Lakeside Urban Center

Verified Resident 791389 • vrp • 2020

07/15/2020

The maintenance team is excellent! My first night, I had issues with my air conditioning, and they sent somebody out with a portable air unit to get me to the next day. Management could be better. Not impressed.

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Lakeside Urban Center Apartments Manager

07/16/2020

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Lakeside. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! - Lakeside Urban Center

Former Resident • 2017 - 2020

07/14/2020

Great location, friendly staff, great maintenance team of the nicest guys. The only complaint whatsoever is that Greystar needs to give them more funding. It was apparent that they were forced to choose what areas/projects to prioritize upkeep on. For example the basketball hoop at the… See More

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Lakeside Urban Center Apartments Manager

07/16/2020

We appreciate you taking the time to leave us this feedback. We're so glad that we were able to go above and beyond your expectations! Thank you, Lakeside Urban Center

Verified Resident 611472 • vrp • 2019 - 2020

07/03/2020

I've lived here over a year. I still enjoy living here. It's clean and close to many good restaurants. The amenities at Lake Side Urban Center are great. I would recommend this community to anyone moving into this area.

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Lakeside Urban Center Apartments Manager

07/03/2020

We are so happy to read such a great review about Lakeside Urban Center! Thank you, Lakeside Urban Center

formerresidentlakeridge 4213 • vrp • 2020

06/05/2020

Great when they are getting you to sign your lease. Promise the world. Had to break lease due to job. They stuck me with $12k bill. Won't work with you. Tell you it's turned over to corporate and you have to deal with them. Corporate (Greystar)… See More

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Lakeside Urban Center Apartments Manager

05/18/2020

We are disappointed to hear that you did not have a more positive experience with us at Lakeside Urban Center. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (469) 682-9624. We look forward to hearing from you. Thank you, Lakeside Urban Center

•

Updated Review

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Features & Amenities

Laundry

Washer/Dryer Connections

Parking

Additional Off Street Parking

Controlled Access And Covered Parking

Covered Parking with Elevators

Visitor Parking

General

Community Center

Controlled Access

Elevator

Fitness Center

Night Patrol

On-Site Maintenance

On-Site Management

Pool

Shared Garage

Short Term Lease Available

Pets

Dogs Allowed
Deposit: $200
Fee: $400 ~ 800
Rent: $20
Restrictions: We welcome two pets per apartment home. There is a $200 pet deposit and $400 pet fee for the first pet and $400 fee for the second pet. Pet rent is $20 per month/per animal. There is a weight limit of 75 pounds per pet, and aggressive breeds are prohibited. For more information, please call our leasing office.
Pet Limit: 2

Cats Allowed
Deposit: $200
Fee: $400 ~ 800
Rent: $20
Restrictions: We welcome two pets per apartment home. There is a $200 pet deposit and $400 pet fee for the first pet and $400 fee for the second pet. Pet rent is $20 per month/per animal. There is a weight limit of 75 pounds per pet, and aggressive breeds are prohibited. For more information, please call our leasing office.
Pet Limit: 2

Floor Plans & Pricing