MAA Bella Casita
#2,970 #12 #454

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MAA Bella Casita

851 Lake Carolyn Parkway, Irving, TX 75039
(407 Reviews)
$1,303 - $4,183/mo
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Floor Plans & Pricing

1 Bedroom

Katia

1 Bed, 1 Bath | 700 sq. ft.

$1,303 - $2,283

5 Available Units

See Floor Plan Details

Olivia

1 Bed, 1 Bath | 875 sq. ft.

$1,328 - $2,343

5 Available Units

See Floor Plan Details

Belita

1 Bed, 1 Bath | 925 sq. ft.

$1,518 - $2,428

3 Available Units

See Floor Plan Details

Ventura

1 Bed, 1 Bath | 875 sq. ft.

$1,463 - $2,388

2 Available Units

See Floor Plan Details

Gabriela

1 Bed, 1 Bath | 725 sq. ft.

$1,523 - $2,313

1 Available Unit

See Floor Plan Details

Delfina

1 Bed, 1 Bath | 1,025 sq. ft.

$1,563 - $2,443

1 Available Unit

See Floor Plan Details

2 Bedrooms

Constanza

2 Beds, 2 Baths | 1,400 sq. ft.

$2,298 - $4,168

1 Available Unit

See Floor Plan Details

Gracia

2 Beds, 2 Baths | 1,625 sq. ft.

$2,313 - $4,183

1 Available Unit

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A
A

Renter Ratings

A-

Review Ratings

Noise

4.0

Grounds

4.2

Safety

3.8

Office Staff

4.4

Maintenance

4.4

Neighborhood

4.7

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A

Number of reviews in the past 365 days

26

Manager’s Review Engagement

A+

Percentage of reviews responded to

96.1538%

Manager’s Review Reply Time

B+

Average time to respond to reviews

5.69 days

View Community Timeline
View Community Timeline

MAA Bella Casita Reviews

(349)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 1219635

Verified Resident 2022 - 2024

1/23/2024

The location is perfect. The maintenance team is quick to address problems that arise. The problems I see is with the hallways always dirty. Pet urine and feces in the elevators, on the lawn, down the stairs, in the hallways. Huge… See More >
    Manager

    1/25/2024

    MAA Bella Casita
    Hello, we appreciate you taking the time to leave us this feedback. We would like to work towards a resolution and take your time seriously, so if you are willing, please reach out to our customer care line at ResidentCare@maac.com. We will respond to your inquiry within 48 business hours. Thank you.
    Review Author Icon

    Resident 1218157

    Verified Resident 2023 - 2024

    1/18/2024

    This community is an excellent community with very prompt customer service. The team at the leasing office is also very responsive and try to close any issues as soon as they can. Their efforts to inform the community of adhoc maintenance via email updates is also… See More >
    Manager

    1/19/2024

    MAA Bella Casita
    Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
    Review Author Icon

    Resident 1213074

    Verified Resident 2023

    12/31/2023

    Most of our experience has been fine, but we are growing frustrated with maintenance quality. We've had to send in multiple maintenance requests in order to have most of our issues resolved. Other than that, we've enjoyed living here.

      Review Author Icon

      Resident 1210576

      Verified Resident 2023

      12/21/2023

      Better than expected. Office employees are super nice. Everything was super easy to be able to get an apartment, even not being in Texas, I still obtain an apartment through phone calls and email without a problem. Recommended 100%

        Manager

        12/22/2023

        MAA Bella Casita
        Hi, we appreciate your positive review about your recent experience with us! Thanks for the recommendation, and have an amazing day!

        Updated Review

        Review Author Icon

        Resident 499452

        Verified Resident 2018 - 2023

        12/13/2023

        Pet Feces Odor is U HEALTHY & ODOR IS DAILY NO MATTER THE WEATHER OR SEASON. PET FECES MUST BE CLEANED BY PROFESSIONAL SERVICERS. OUR FEES PAY 4 THIS SANITATION. COMMUNITY DOES NOT CURVE PETS. NO DISPOSAL PET CURVE STANDS

          Manager

          12/15/2023

          MAA Bella Casita
          Hello, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to connect with you so we can make your experience more positive. Please contact us at ResidentCare@maac.com and allow 48 business hours for a response - we look forward to hearing from you.
          Review Author Icon

          Resident 1205295

          Verified ProspectVisited 2023

          12/5/2023

          It looked to be very nice on our tour, not very crowded. We went on a Saturday afternoon and nothing looked like it was too busy. No one was using any of the amenities when we went and looked at them. We only ran into… See More >
            Manager

            12/7/2023

            MAA Bella Casita
            Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

            Updated Review

            Review Author Icon

            Resident 964710

            Verified Resident 2019 - 2023

            11/22/2023

            The complex has improved their maintenance and customer service policies in the last six Months. The price of rent is appropriate to the quality of customer service, grounds, and care on the property.

              Manager

              11/24/2023

              MAA Bella Casita
              Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

              Updated Review

              Review Author Icon

              Resident 602900

              Verified Resident 2023

              11/15/2023

              Easy experience great service chelsea was extremely helpful. So far I am happy with my choice to move to Bella Casita. I would prefer more cover parking & no access from the street to the garage. Otherwise no issue far.

                Manager

                11/17/2023

                MAA Bella Casita
                Hi, we're happy to hear you had such a positive experience with our team! Thank you again for leaving us this response!
                Review Author Icon

                Resident 1197774

                Verified ProspectVisited 2023

                11/9/2023

                Staff was friendly and helpful. The community is amazing! Love how it's very close to the lake and the DART train stop. Love the pool view and the view from the gym. I really like how i can control some things in the apartment from… See More >
                  Manager

                  11/11/2023

                  MAA Bella Casita
                  Hi, thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!
                  Review Author Icon

                  Resident 1191136

                  Verified ProspectVisited 2023

                  10/19/2023

                  racist office staff, discriminated against from the start, mentioned I was looking for an apartment off the Dart Line and from this statement and me having a -------- last name I was looked down upon from the beginning. I applied for an apartment and… See More >
                    Manager

                    10/19/2023

                    MAA Bella Casita
                    MAA is an equal opportunity housing provider and complies with all federal, state, and local fair housing laws and regulations. MAA does not discriminate in any way based upon race or any other classification protected by law. Our property team also communicated our application policies regarding verified information. We wish you the best in your next chapter.

                    Updated Review

                    Review Author Icon

                    Resident 1122028

                    Verified Resident 2022 - 2023

                    9/30/2023

                    I have lived in this apartment for 1 year. I have been very pleased with the quality of the staff and maintenance crew. They always send someone to help with a repair in a timely manner. If for some reason it is… See More >
                      Manager

                      10/2/2023

                      MAA Bella Casita
                      Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
                      Review Author Icon

                      Resident 1173978

                      Verified Resident 2023

                      8/25/2023

                      Nice quiet place. Property looks great and there's no issues. Maintenance handles things quickly and office staff is very helpful and welcoming. The property is conveniently located right across from the dart train.

                        Manager

                        8/29/2023

                        MAA Bella Casita
                        Hi, thank you so much for your positive comments about MAA Bella Casita! If you have any further questions, please give us a call. We're always happy to help!

                        Updated Review

                        Review Author Icon

                        Resident 589724

                        Verified Resident 2014 - 2023

                        8/18/2023

                        Anytime I have had an issue, the management team has taken care of it promptly and professionally. The do a great job!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

                          Manager

                          8/22/2023

                          MAA Bella Casita
                          Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
                          Review Author Icon

                          Resident 538796

                          Verified Resident 2023

                          8/10/2023

                          The leasing staff is amazing and the maintenance staff is incredible as well!! I love this community!! Everyone is friendly and welcoming and very quick to respond to my questions and maintenance requests!!

                            Manager

                            8/14/2023

                            MAA Bella Casita
                            Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
                            Review Author Icon

                            Resident 1166787

                            Verified Resident 2023

                            8/4/2023

                            I have only been here a week yet it feels like home already. The staff was super attentive & responsive which is important in an apartment community. Nora & Rashad are the best. Super knowledgeable and helpful.

                              Manager

                              8/7/2023

                              MAA Bella Casita
                              Hi, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
                              Review Author Icon

                              Resident 1164514

                              Verified ProspectVisited 2023

                              7/29/2023

                              My experience was great! Rashad was more than helpful kind and courteous.. Rashad was also patient and answered all my questions when I asked. He gave me tour of the apartment and informed me if the changes and upgrades that… See More >
                                Manager

                                7/30/2023

                                MAA Bella Casita
                                Hi, we're happy you found our staff to be so supportive during your experience here at MAA Bella Casita. Please let us know if there is anything else we can do for you; we are more than happy to help!

                                Updated Review

                                Review Author Icon

                                Resident 948761

                                Verified Resident 2021 - 2023

                                7/26/2023

                                Maintenance requests are handled quickly and efficiently.Good ground keeping, Excellent location,police and fire station close by if needed.. Good communication efforts between office and tenants. Portal for rent payments and requests are simple.

                                  Manager

                                  7/28/2023

                                  MAA Bella Casita
                                  Hi, thank you so much for your positive comments about MAA Bella Casita! If you have any further questions, please give us a call. We're always happy to help!
                                  Review Author Icon

                                  Resident 1147673

                                  Verified Resident 2013 - 2023

                                  6/6/2023

                                  IT'S BEEN A NICE EXPERIENCE, I'VE LIVED IN HTREE DIFFERENT APARTMENTS. THE ONLY THING I BELIEVE IS SOMETHING TO POINT OUT IS TAHT SOMEHOW EVEN THOUGH YOU'RE LOYAL AND STAY HERE, YOUR RENT KEEPS INCREASING AND INCREASING, ONE WOULD THINK AFTER 10 YEARS LIVING HERE… See More >
                                    Manager

                                    6/8/2023

                                    MAA Bella Casita
                                    Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
                                    Review Author Icon

                                    Resident 1144634

                                    Verified Resident 2023

                                    5/27/2023

                                    Great office staff and I'm very happy with my choice of living here. Maintenance requests are handled promptly and courteous employees. The MAA Bella Casita has a great pool, and outside visiting area. The location of the property is perfect for me.

                                    Manager

                                    5/30/2023

                                    MAA Bella Casita
                                    Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

                                    Updated Review

                                    Review Author Icon

                                    Resident 71980

                                    Verified Resident 2016 - 2023

                                    4/27/2023

                                    The character of some of the residents has gone downhill since I first started living at this property There is too much loud music and smoking weed the past couple of years. During the summer, several residents allow more than their allotted number… See More >
                                      Manager

                                      4/28/2023

                                      MAA Bella Casita
                                      Thank you for sharing your experience with us. Your feedback helps us improve and we would like to learn more about how we can continue to do all possible to exceed our residents' expectations.
                                      Review Author Icon

                                      Resident 1134435

                                      Verified ProspectVisited 2023

                                      4/25/2023

                                      Good service toooooooooooooooooooooooooooooooooooooooopppppppppppppppppp

                                        Manager

                                        4/27/2023

                                        MAA Bella Casita
                                        Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

                                        Updated Review

                                        Review Author Icon

                                        Resident 610445

                                        Verified Resident 2019 - 2023

                                        4/16/2023

                                        es buena, agradable pero aveces el elevador esta sucio y huele a marihuana . y hay personas que no educan a sus mascotas. por otro lado el personal de mantenimiento y el de la oficina son muy amables y muy profesionales, da gusto hablar con… See More >
                                          Manager

                                          4/20/2023

                                          MAA Bella Casita
                                          Thank you for sharing your feedback.
                                          Review Author Icon

                                          Resident 1128620

                                          Verified Resident 2022 - 2023

                                          4/6/2023

                                          This community is by far the worst I have lived at for the price! Unprofessional managers, rude neighbors with their loud music and banging noises! Old appliances, pests and bugs and loud barking dogs

                                            Manager

                                            4/8/2023

                                            MAA Bella Casita
                                            Hi, we're disappointed to hear of the negative experience you had at our location. We would like to work towards a resolution and take your time seriously, so if you are willing, please reach out to our customer care line at ResidentCare@maac.com. We will respond to your inquiry within 48 business hours. Thank you.
                                            Review Author Icon

                                            Resident 1122277

                                            Verified Resident 2020 - 2023

                                            3/15/2023

                                            It is a beautiful building with great amenities. Location is excellent; right at a DART station. Maintenance is timely and professional, as well as office staff. However, a major missing element, for someone who is gone a lot, is a way to receive packages without… See More >
                                              Manager

                                              3/18/2023

                                              MAA Bella Casita
                                              Hello, we appreciate you taking the time to leave us this feedback. We would like to work towards a resolution and take your time seriously, so if you are willing, please reach out to our customer care line at ResidentCare@maac.com. We will respond to your inquiry within 48 business hours. Thank you.
                                              Review Author Icon

                                              Resident 1120482

                                              Verified Resident 2022 - 2023

                                              3/11/2023

                                              My experience in the community has been pretty good. Conveniently located (walking distance from food, bars, and the dart). Friendly office staff . Units are nice, but unfortunately there are two elevator and I somehow manage to pick a unit a mile from both. One… See More >
                                                Manager

                                                4/20/2023

                                                MAA Bella Casita
                                                Thank you for sharing your feedback with us.

                                                Features & Amenities

                                                Pets
                                                • Dogs Allowed
                                                  Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.. Pet Limit: 2. Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                  Less Info
                                                  More Info
                                                • Cats Allowed
                                                  Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.. Pet Limit: 2. Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                  Less Info
                                                  More Info
                                                Other
                                                • Additional Storage
                                                • BBQ and Picnic Areas
                                                • Clubhouse
                                                • Elevator
                                                • Fitness Center
                                                • Lake Front
                                                • Monthly Resident Events
                                                • On-Site Maintenance
                                                • On-Site Management
                                                • On-site Retail
                                                • Pet Friendly Community with No Breed Restrictions
                                                • Pool
                                                • Public Transportation
                                                • Storage Space
                                                • Walking and Biking Trails
                                                • Wi-Fi Access
                                                • WiFi in Common Areas
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                                                Leasing

                                                TOUR YOUR WAY! We have a tour to fit your needs- virtual, self-guided, or agent-guided. Come home to the classic style and luxury living of MAA Bella Casita in Irving, TX. MAA Bella Casita is a Las Colinas community focused on sophistication, design, and leisure. The one- and two-bedroom floor plans are larger than most other communities, and feature large closets and spacious balconies. Residents can relax by the sparkling pool in the outdoor terrace while enjoying views of Lake Carolyn or fire up the grills in the outdoor kitchen. Come live in an ideal location in Las Colinas, with a DART station nearby and minutes from DFW Airport and Love Field.
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                                                Office Hours

                                                • Sunday: Closed
                                                • Monday - Friday: 10:00 AM - 06:00 PM
                                                • Saturday: 10:00 AM - 05:00 PM
                                                This community is managed by

                                                MAA

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                                                Communities
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                                                Questions & Answers (0)

                                                Frequently Asked

                                                How is MAA Bella Casita Rated?
                                                Based on 407 number of votes by renters, MAA Bella Casita is currently rated 4 out of 5 stars.
                                                How satisfied are residents with the upkeep and overall appearance of the grounds at MAA Bella Casita?
                                                MAA Bella Casita is rated 4.2/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                How effective was the maintenance team when resolving your problem?
                                                MAA Bella Casita is rated 4.4/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                What are noise levels like at MAA Bella Casita?
                                                MAA Bella Casita is rated 4/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                How safe is MAA Bella Casita?
                                                MAA Bella Casita is rated 3.8/5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                How satisfied are residents with the neighborhood?
                                                MAA Bella Casita is rated 4.7/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                How satisfied are residents with the staff at MAA Bella Casita?
                                                MAA Bella Casita is rated 4.4/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                How often does management engage with reviews?
                                                Managers have responded to 96.1538% of their community reviews in the past year.
                                                How quickly does management engage with reviews?
                                                Managers have replied within 5.69 days to their community reviews in the past year.
                                                Who manages MAA Bella Casita?
                                                MAA
                                                What is the pet policy at MAA Bella Casita?
                                                Dogs Allowed
                                                Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
                                                Pet Limit: 2
                                                Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                Cats Allowed
                                                Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
                                                Pet Limit: 2
                                                Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                What types of floor plans are available?
                                                1 Bed, 1 Bath
                                                2 Beds, 2 Baths

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                                                Baths

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                                                MAA Bella Casita is a 700 - 1,625 sq. ft. apartment in Irving in zip code 75039. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,303 - $4,183. Nearby cities include Farmers Branch, Euless, Coppell, Emory, and Grapevine.

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