Macarthur Ridge

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Macarthur Ridge

10701 North Macarthur Boulevard, Irving, TX 75063
(190 Reviews)
$1,224 - $1,998/mo

Floor Plans & Pricing

1 Bedroom

Aspen

1 Bed, 1 Bath | 665 sq. ft.

$1,224 - $1,396

5 Available Units

See Floor Plan Details

Woodrose

1 Bed, 1 Bath | 762 sq. ft.

$1,355 - $1,513

4 Available Units

See Floor Plan Details

2 Bedrooms

Maple

2 Beds, 2 Baths | 904 sq. ft.

$1,679 - $1,998

5 Available Units

See Floor Plan Details

Elm

2 Beds, 2 Baths | 984 sq. ft.

$1,736 - $1,909

2 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

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Renter Ratings

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Review Ratings

Noise

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Grounds

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Safety

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Office Staff

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Maintenance

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Neighborhood

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Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

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Number of reviews in the past 365 days

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Manager’s Review Engagement

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Percentage of reviews responded to

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Manager’s Review Reply Time

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Average time to respond to reviews

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Macarthur Ridge Reviews

(185)

3.8 rating

See Details

190 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Mohamen1

Resident 2023

5/25/2023

Property

Very nice property. So far is really good. Currently working in the pool area, not a good time for that if you ask me but I guess is good that they are trying to fix or make everything look better. Hopefully everything is done by… See More>
    Manager

    5/26/2023

    Macarthur Ridge
    Hello Mohamen, Thank you so much for your review. We are excited to make improvements to our community although we understand the timing is not ideal. Unfortunately this was the only time the contractors were able to work in our pool area. Hopefully we can complete everything by the middle of June. If you have any questions please feel free to contact me at 972-556-9554. Thank you and have a nice day -Jose B., Community Manager
    Review Author Icon

    anonymous

    Resident 2019 - 2022

    4/19/2023

    Stay away from this community

    MAJOR ISSUES : Rude & Unskilled Property/Assistant Managers Sky High Water/Sewer bills. Thin walls/roof & It sounds like Step Dance at night. Cop helped us to challenge Management/Noise complaints Multiple wrong warnings & No apologies Do not rely on verbal confirmation from management. Older appliances.… See More>
      Manager

      4/24/2023

      Macarthur Ridge
      Hello Arun, thank you for your feedback, although we are sorry we could not meet your expectations. Our charges are entirely transparent, however, we are more than happy to go through your home's charges and answer any additional questions. When you have a moment, feel free to contact me at 972-556-9554. Thank you and looking forward to speaking with you soon. - Jose B., Community Manager
      Review Author Icon

      anonymous

      Resident 2020 - 2022

      8/15/2022

      Please Do Not Move Here! Poor Management

      If I could give this place a 0 I would. This has been the worst chose of place to live! I submitted requested to repair ceiling leaks in bathroom several times that had cause mold and the maintenance failed to repair. Assist mgr Karla Menjivar… See More>
        Manager

        8/22/2022

        Macarthur Ridge
        Hello, thank you for your review. However, we are so sorry to hear that your experiences did not meet your expectations of our community. I would like to apologize for any inconveniences that these scenarios caused during your stay with us. According to our records, we received your maintenance requests and sent team members to address them, however, we deeply apologize if there was miscommunication about this. We take our residents' and guests' concerns very seriously and strive to respond to all requests promptly and efficiently. We understand that you no longer are living in our community, and we have already sent you documentation of your move-out in our previous correspondence. If there is anything else we can do to improve your opinion of our community, please contact me at macarthurmgr@nals.com or call our office at 972-556-9554. Thank you, and have a nice day. - Jose B., Community Manager
        Review Author Icon

        anonymous

        Resident 2021

        4/1/2021

        If I could give this place zero stars I would. The upstairs tenant extremely loud, make horrible noises from 12 pm -4 AM AND i CAN NEVER SLEEP. Management will never cite or sanction so your can forget that. Other property managers would have written… See More>
          Manager

          4/9/2021

          Macarthur Ridge
          Hello, and thank you for your feedback. First, I would like to apologize for the inconvenience that this has caused. We have a courtesy officer that can check the apartments any time there is any noise complaint. At your convenience, could you please contact our office at (972) 556-9554 with the apartment number, so we can solve this ASAP? Thank you, and we look forward to hearing from you soon. Jose B., Community Manager

          Updated Review

          Review Author Icon

          Resident 473742

          Verified Resident 2018 - 2020

          10/8/2020

          Pros: Good location (close to all major retailers), up-to-date and well maintained property, quick and excellent maintenance staff. Cons: Office staff is rude and incompetent. If there is an issue (e.g. unfair noise complaint from another resident not because you are at fault but because the… See More>
            Manager

            10/22/2020

            Macarthur Ridge
            Hello, thank you for sharing your review! We are glad that you are enjoying MacArthur Ridge. We will pass along your nice comments to the maintenance team; they will be thrilled! I apologize for any misunderstanding with us here at the office; we always try to hear both sides of the story, and I truly apologize, if in this case, we did not. If you have any questions or concerns, please contact me at macarthurmgr@nals.com.
            Review Author Icon

            Resident 829285

            Verified Resident 2019 - 2020

            10/6/2020

            I feel like I am stalked by maintenance. Also, I am constantly being watched and given dirty looks by the residents. I like my apartment; however I do not have a comfortable living in these apartments.

              Manager

              10/22/2020

              Macarthur Ridge
              Hello, we want our residents to feel safe and comfortable in our community, and we are equally troubled by your review. Could you please contact me as soon as possible at macarthurmgr@nals.com, so we can further discuss your concerns? Thank you, Jose B., Community Manager
              Review Author Icon

              Resident 829070

              Verified Resident 2019 - 2020

              10/5/2020

              People have had their car stolen and the complex is too cheap to put a couple of cameras over the blind spots, which would make an enormous difference. Classy. Maintenance team is friendly, responsive and hardworking but outrageously loud in the morning. Escalated email/calls (to… See More>
                Manager

                10/29/2020

                Macarthur Ridge
                Hello, and thank you for your honest review. We are thrilled to hear that the maintenance team has been very helpful to you; we will make sure to share your kind comments with them! We would love to discuss your concerns with you in more detail, so please reach out to us at (972) 556-9554. We are always here to help in any way that we can. - The Team at MacArthur Ridge
                Review Author Icon

                Resident 829061

                Verified Resident 2020

                10/5/2020

                I was told before I moved here that my apt was 1st floor. It is actually a 2nd floor. I was in a situation where I couldn't look at the unit before signing, so I trusted the leasing office. Big mistake. Alexis is deceptive. The… See More>
                  Manager

                  10/29/2020

                  Macarthur Ridge
                  Hello, and thank you for your review. We would love to discuss these concerns with you in more detail, so I encourage you to please reach out to us at (972) 556-9554. Best Regards, MacArthur Ridge Management.
                  Review Author Icon

                  Resident 828890

                  Verified Resident 2018 - 2020

                  10/5/2020

                  The community is fine. A little quiet, not much happens here, but the people running this place are ------- awful. They stick you with as many fees as they possibly can even when you've been living here for years and when the entire reason you… See More>
                    Manager

                    10/22/2020

                    Macarthur Ridge
                    Hello, thank you for your feedback, as it shows us how we can improve for our residents. I am sorry for any misunderstanding, and if there is anything you need or anything that we need to clarify, please let me know at 972-556-9554. We take our resident's concerns very seriously and would like the opportunity to rectify the situation in any way that we can. Thank you, Jose B., Community Manager
                    Review Author Icon

                    Resident 828821

                    Verified Resident 2018 - 2020

                    10/5/2020

                    I have had a pretty good experience staying at MacArthur Ridge Apartments since a year and half, the maintenance staff is friendly and getting things done at the leasing office is hassle free as well. The only suggestion/feedback from my side is the Manager (Jose)… See More>
                      Manager

                      10/22/2020

                      Macarthur Ridge
                      Hello, and thank you for your feedback. I would like to personally apologize for any inconvenience that I may have caused. I send warnings before any fines or lease violations to avoid any misunderstandings, and we also send paper and email notices in case the resident is not in town. I care tremendously about our resident's concerns and will take your comments into consideration. If you have any questions, please contact me at macarthurmgr@nals.com. -Jose B., Community Manager
                      Review Author Icon

                      Resident 828615

                      Verified Resident 2019 - 2020

                      10/5/2020

                      So far experience has been decent. Comminity is nicely located, cleaning is also good. Maintaince staff is really friendly but sometimes lacks proper solution. Also it get's really noisy when those those gardening clearners visit. Working from home on those days become difficult specially taking… See More>
                        Manager

                        10/22/2020

                        Macarthur Ridge
                        Hi, thank you for your feedback. I am thrilled to hear that you are enjoying the MacArthur Ridge community! We want to apologize for the noise problems you are experiencing. We understand that this is a difficult time for everyone, and we just want to keep MacArthur Ridge looking beautiful and clean for our residents. Again, I'm sorry for the inconvenience, and if there is anything that we can do to improve your stay here, please let us know at 972-556-9554. -Jose B., Community Manager
                        Review Author Icon

                        Resident 828497

                        Verified Resident 2018 - 2020

                        10/5/2020

                        For the most part, this place has been pretty alright. The apartment itself isn't anything to write home about, but it's nice and cozy in addition to having a wonderful 4th story view. My bedroom doesn't get any air flow from the AC vents for… See More>
                          Manager

                          10/22/2020

                          Macarthur Ridge
                          Hi, thank you for your review. I would like to personally apologize for any inconvenience; at this time we have really nice upgrades in some of our units which might be the reason why the rent is a little higher, but, again, I'm sorry for any inconvenience that this may cause. I am so glad to hear that you have enjoyed our community; we value your residency! If you have any questions, feel free to contact me at 972-556-9554. -Jose B., Community Manager

                          Updated Review

                          Review Author Icon

                          Resident 546766

                          Verified Resident 2014 - 2020

                          10/5/2020

                          Excellent the landscape is kept up I like that it's a no smoking apartments maintenance staff and office staff are prompt helpful and friendly. The complex is clean pool is always clean and relaxing I would recommend this complex to friends

                            Manager

                            10/22/2020

                            Macarthur Ridge
                            Hello, thank you so much for your thoughtful review! We are glad that you are enjoying your stay here at Macarthur Ridge Apartment Homes. If you need anything, please feel free to contact us at 972-556-9554 -Jose B., Community Manager

                            Updated Review

                            Review Author Icon

                            Resident 671377

                            Verified Resident 2019 - 2020

                            10/5/2020

                            Area is quiet and closer to work and child school. Staff is nice and maintenance requests are Completed on time. I like to grill so I appreciate the proximity of the grill. Shopping plaza are not far.

                              Manager

                              10/22/2020

                              Macarthur Ridge
                              Hi, thank you so much for sharing your experience here at Macarthur Ridge Apartment Homes. We appreciate your kind words, and if you need anything, please do not hesitate to contact us at 972-556-9554 or macarthurmgr@nals.com; we are happy to help! -Jose B., Community Manager
                              Review Author Icon

                              Resident 828398

                              Verified Resident 2020

                              10/5/2020

                              Overall it is pleasant. I stay to myself and the manataice men are nice. I don't like that they only do trash twice a week, or the fact that smoking is not allowed. Other than that it is an ok apartment.

                                Manager

                                10/22/2020

                                Macarthur Ridge
                                Hello, thank you for sharing your review. We want you to LOVE your apartment, so I encourage you to please contact me at 972-556-9554 for any questions or concerns you may have. Thank you for your residency. -Jose B., Community Manager
                                Review Author Icon

                                Resident 825632

                                Verified Resident 2019 - 2020

                                9/28/2020

                                Not a bad place to live. Maintenance is quick to respond and is very pleasant. Office staff is also pleasant. Apartment is spacious. The only issues I have had is that the water is turned off fairly often for maintenance (although I think that's a… See More>
                                  Manager

                                  10/22/2020

                                  Macarthur Ridge
                                  Hi, thank you for your review! We are happy to hear that you are enjoying your home and our community. Could you please contact me at 972-556-9554; I would love to help get your smoke alarm fixed. Thank you again, Jose B., Community Manager
                                  Review Author Icon

                                  Resident 825538

                                  Verified Resident 2017 - 2020

                                  9/28/2020

                                  The experience has been ok but not great. Management is not great but the maintenance guys are very nice and professional. Unfortunately I can't say the same for those working in the office. Usually the office workers are very rude and short tempered. They also… See More>
                                    Manager

                                    10/22/2020

                                    Macarthur Ridge
                                    Hello, thank you for your honest feedback. We take our resident's concerns very seriously, and we are sorry that you have not received the five-star service that you deserve. Please feel free to contact me at 972-556-9554 or macarthurmgr@nals.com; I will be happy to help you with anything. Thank you, Jose B., Community Manager

                                    Updated Review

                                    Review Author Icon

                                    Resident 692586

                                    Verified Resident 2019 - 2020

                                    9/28/2020

                                    So far my experience at this community has been great. The area is quiet and seems safe. Maintenance does a good job and keeps the place looking good. I would recommend this community to a friend. Well managed.

                                      Manager

                                      10/22/2020

                                      Macarthur Ridge
                                      Hi, thank you very much for your review! Our team appreciates your kind words, and we value your residency. If you ever need anything, please feel free to contact me at (972) 556-9554. Have a wonderful day! -Jose B., Community Manager
                                      Review Author Icon

                                      Resident 825384

                                      Verified Resident 2020

                                      9/28/2020

                                      We have been very well treated with respect and concern over anything we requested. Every issue was promptly and I mean oromotly attended to. Apartments are very nice and comfortable, everything functioning with perfection. Safe environment. Would not heaitate to recommend to anyone! … See More>
                                        Manager

                                        10/22/2020

                                        Macarthur Ridge
                                        Hi, thank you very much for your review! We are so glad that you found a happy place to call home at MacArthur Ridge. If you need anything, please let us know at 972-556-9554; we are happy to help in any way that we can! -Jose B., Community Manager
                                        Review Author Icon

                                        Resident 825232

                                        Verified Resident 2019 - 2020

                                        9/28/2020

                                        The staff tend to be great, but for the cost of rent these apartments are pretty ------. My appliances are ancient, there's hardly any storage outside of my closet, the parking is tight, no covered parking, cracks in the walls due to foundation problems. I… See More>
                                          Manager

                                          10/22/2020

                                          Macarthur Ridge
                                          Hello, thank you for your review. We value your residency and want to give you the five-star experience that you deserve. I would love the opportunity to address any concerns you may have; please contact me at 972-556-9554. Have a wonderful day. -Jose B., Community Manager
                                          Review Author Icon

                                          Resident 825231

                                          Verified Resident 2020

                                          9/28/2020

                                          I am really having Bad experience .I am just staying in this apartment only because i have signed the lease and near to my office. I am staying in ground floor their is so many mosquitoes because of that my kids got sick… See More>
                                            Manager

                                            10/22/2020

                                            Macarthur Ridge
                                            Hello, and thank you for your feedback. I would love the opportunity to add your apartment to our weekly pest control and also attend to any other concerns you may have. At your convenience, could you please call me at 972-556-9554? We want you to have a positive experience here at MacArthur. Looking forward to speaking with you! -Jose B., Community Manager
                                            Review Author Icon

                                            Resident 825230

                                            Verified Resident 2020

                                            9/28/2020

                                            It is very noisy because there are leaf blowers being used every single day. Actually, we were lied to because we asked how often landscape maintenance was done, we were told once a week. It's not, it's every day. I work from home a few… See More>
                                              Manager

                                              10/22/2020

                                              Macarthur Ridge
                                              Hello, and thank you for your feedback. I am so sorry to hear about your poor experience trying to get help with your noise concerns. If you wouldn't mind calling me at (972) 556-9554, I would love to talk with you about the situation and the next steps to handle noise concerns more positively in the future. The other communities nearby do perform their landscaping on different days of the week, and unfortunately, it can be heard from our community, but we agree that all residents should have the right to peaceful and quiet enjoyment of their homes. Looking forward to speaking with you. -Jose B., Community Manager

                                              Updated Review

                                              Review Author Icon

                                              Resident 694328

                                              Verified Resident 2014 - 2019

                                              9/12/2019

                                              MacArthur Ridge is a great, quite place to live. We love the convenient access to our children's school and to our favorite shopping areas. The office staff is courteous and responds promptly to requests. The grounds are ways neatly manicured.

                                                Manager

                                                9/13/2019

                                                Macarthur Ridge
                                                Hello, thank you for sharing your experience here at Macarthur Ridge, we are happy that you and your family are enjoying your apartment home, if you ever need anything else please let us know at 972-556-9554. Thank you! Jose B., Community Manager.
                                                Review Author Icon

                                                Resident 690654

                                                Verified Resident 2018 - 2019

                                                9/5/2019

                                                Overall a great place. Maintenance is usually very prompt, staff is courteous, and property is clean. The building I rent in looks out over the new Irving walking/biking trail, which is great for afternoon walks.

                                                  Manager

                                                  9/9/2019

                                                  Macarthur Ridge
                                                  Hello there, thank you for sharing your feedback. If there is anything we can do to improve your experience please let us know at 972-556-9554. Jose B., Community Manager.
                                                  Review Author Icon

                                                  Resident 672435

                                                  Verified Resident 2019

                                                  8/1/2019

                                                  The community is really good. Staff is very nice and courteous and helpful. They listen to your suggestions. The apartments are good and with good sunlight and air. Environment is neat and clean. Maintenance staff are very good and helpful. They are very professional and… See More>
                                                    Manager

                                                    8/2/2019

                                                    Macarthur Ridge
                                                    Hi, thank you so much for your review, we are happy that you are enjoying your apartment home, if you ever need anything please do not hesitate to contact us at 972-556-9554. - Jose B., Community Manager.

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Pets
                                                    • Dogs Allowed
                                                      Deposit: $200. Fee: $200. Restrictions: Breed Restrictions apply. Pit Bull, Staffordshire Bull Terrier (American/English); Rottweiler; Doberman Pinscher; Chow; German Shepard; Mastiff (Bull or Cane Corso); Malamute; Husky; Presa Canario; American Bull Dog; Great Dane; Akita; Wolf Hybrid and any hybrids, combinations or mixes of the above.. Pet Limit: 2. Comments: $20/month Pet Rent for 1 Pet, $30/month Pet Rent for 2 Pets. All other fees are per pet.
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                                                    • Cats Allowed
                                                      Deposit: $200. Fee: $200. Restrictions: Breed Restrictions apply. Pit Bull, Staffordshire Bull Terrier (American/English); Rottweiler; Doberman Pinscher; Chow; German Shepard; Mastiff (Bull or Cane Corso); Malamute; Husky; Presa Canario; American Bull Dog; Great Dane; Akita; Wolf Hybrid and any hybrids, combinations or mixes of the above.. Pet Limit: 2. Comments: $20/month Pet Rent for 1 Pet, $30/month Pet Rent for 2 Pets. All other fees are per pet.
                                                      Less Info
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                                                    Other
                                                    • Air Conditioner
                                                    • BBQ and Picnic Area
                                                    • Balcony or Patio
                                                    • Black or Stainless Appliances
                                                    • Carpet
                                                    • Ceiling Fan
                                                    • Clubhouse
                                                    • Convenient Location to Shopping, Dining & Schools
                                                    • Energy Efficient Dual Panel Windows
                                                    • Faux Wood Floors
                                                    • Fitness Center
                                                    • High Ceilings
                                                    • High-Speed Internet
                                                    • Individual Climate Control
                                                    • Kitchen with Dishwasher and Refrigerator
                                                    • Large Closets
                                                    • Non-smoking Community
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Online Payments and Service Requests Available
                                                    • Pet-Friendly Community
                                                    • Pool
                                                    • Public Transportation
                                                    • Quality Landscaping and Courtyard
                                                    • Recycling Program
                                                    • Roman Tubs
                                                    • Separate Informal Dining Area
                                                    • Short Term Lease Available
                                                    • Spa
                                                    • Valet Trash Service
                                                    • Woodburning Fireplace
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                                                    Leasing

                                                    2019 Best of Irving Award Recipient and ApartmentRatings Top Rated Apartment Homes for Multiple Years. Located in the prestigious Valley Ranch in Irving, TX, MacArthur Ridge Apartments is approximately ten minutes from Las Colinas and a mere twenty-five minutes to DFW International Airport, Love Field, and the Dallas Galleria. Our spectacular grounds and peaceful setting offer an oasis from your daily grind. Experience excellent customer service from a community consistently recognized for top ratings and reviews with a professional staff ready to make you feel at home. We know you'll love the relaxed atmosphere here at MacArthur Ridge -- call today to schedule a tour and discover living made easy!
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 08:30 AM - 05:30 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    NALS Apartment Homes

                                                    C+
                                                    C+
                                                    Communities
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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    NALS Apartment Homes
                                                    Dogs Allowed
                                                    Deposit: $200
                                                    Fee: $200
                                                    Restrictions: Breed Restrictions apply. Pit Bull, Staffordshire Bull Terrier (American/English); Rottweiler; Doberman Pinscher; Chow; German Shepard; Mastiff (Bull or Cane Corso); Malamute; Husky; Presa Canario; American Bull Dog; Great Dane; Akita; Wolf Hybrid and any hybrids, combinations or mixes of the above.
                                                    Pet Limit: 2
                                                    Comments: $20/month Pet Rent for 1 Pet, $30/month Pet Rent for 2 Pets. All other fees are per pet.
                                                    Cats Allowed
                                                    Deposit: $200
                                                    Fee: $200
                                                    Restrictions: Breed Restrictions apply. Pit Bull, Staffordshire Bull Terrier (American/English); Rottweiler; Doberman Pinscher; Chow; German Shepard; Mastiff (Bull or Cane Corso); Malamute; Husky; Presa Canario; American Bull Dog; Great Dane; Akita; Wolf Hybrid and any hybrids, combinations or mixes of the above.
                                                    Pet Limit: 2
                                                    Comments: $20/month Pet Rent for 1 Pet, $30/month Pet Rent for 2 Pets. All other fees are per pet.
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths

                                                    Contact Property

                                                    Macarthur Ridge

                                                    May 2024

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                                                    Macarthur Ridge is a 665 - 984 sq. ft. apartment in Irving in zip code 75063. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,224 - $1,998. Nearby cities include Farmers Branch, Euless, Dalla, Coppell, and Emory.

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