Mission at La Villita
#13,387 #53 #2,302

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Mission at La Villita

635 East Royal Lane, Irving, TX 75039
(215 Reviews)
$1,307 - $3,764/mo

Move-In Specials

Up to $2000 off of your 1st month's rent on select apartment homes. Application must be received by 7/16/2024. Offer valid with a 12 month lease. Call for addi...

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Reviews

(215)

3.8 rating

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215 total reviews

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Verified

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Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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sandy4ever

Resident 2016 - 2018

4/29/2018

Sorry to say about this community like this. It used to be good when I hear about it in 2015, but starting from 2016 till 2018, it is having frequent Robberies and Muggings which is no more a safe place to live. Its also pricey for the amount they charge vs safety. Think about it twice before you choose as family safety and personal property comes first more than anything else.

    Manager

    5/1/2018

    Mission at La Villita
    Hello, I am very sorry to see your review. Our community is in one of the safest, most desirable locations in the Dallas area, and I would like the opportunity to speak with you so I can better understand the comments in your review. Please contact me at your convenience so I can be of assistance. Thank you, Matt Bernstein Customer Service Manager Gaines Investment Trust 858-454-0322
    Review Author Icon

    vinitag

    Resident 2018

    4/29/2018

    Safety is a big issue here. Cars are being stolen, people are being attacked and also our own car was broken in day light! Lots of crimes in few weeks only. Management is doing nothing. Watch out for safety

      Manager

      5/1/2018

      Mission at La Villita
      Hello, I am very sorry to see your review. Our community is in one of the safest, most desirable locations in the Dallas area, and I would like the opportunity to speak with you so I can better understand the comments in your review. Our dedicated staff always prioritizes the needs of our residents. Your comments are not representative of the experience our residents enjoy at our community. Please contact me at your convenience so I can be of assistance. Thank you, Matt Bernstein Customer Service Manager Gaines Investment Trust 858-454-0322
      Review Author Icon

      Sneni01@gmail.com

      Resident 2018

      4/29/2018

      There were lot of safety issues with the apartment. So many incidents in past 3 to 4 months House break ins, cars tires are getting stolen, car windows are broken and things are stolen and not seeing apartment management giving any notices to people to be safe, instead of we go and ask they say we cannot let that information out. This is one of the worst apartments around in terms of safety..

        Manager

        5/1/2018

        Mission at La Villita
        Hello, I am very sorry to see your review, however, your comments are not representative of the typical resident experience in our community. Our dedicated onsite team works hard each day to provide uncompromising service to all of our residents. Please contact me at your convenience so I can better understand and help to resolve your concerns. Thank you, Matt Bernstein Customer Service Manager Gaines Investment Trust 858-454-0322
        Review Author Icon

        sreenivas parsa

        Resident 2012 - 2018

        4/29/2018

        In last too months 2 cars got stolen, 2 cars 4 tires got stolen and primarily Women got attacked and got robbed near mail room during the day.Not sure my management is trying to hide these incidents without sending notifications to residents. My recommendation based on experience not to rent any apartment in mission at la villita even though they give discounts as safety maters first.

          Manager

          5/1/2018

          Mission at La Villita
          Hello, I am very sorry to see your review. Our community is in one of the safest, most desirable locations in the Dallas area, and our dedicated onsite staff works hard to prioritize the needs of our residents. I would like the opportunity to speak with you so I can better understand the comments in your review. Please contact me at your convenience so I can be of assistance. Thank you, Matt Bernstein Customer Service Manager Gaines Investment Trust 858-454-0322
          Review Author Icon

          Mona_S

          Resident 2017 - 2018

          4/5/2018

          On the outside looking in, this is a beautiful community. However, I was put in a ROACH infested building. Since my move in day, I started complaining about roaches and I'm still being forced to live with them 12 months later. Stupidly, I signed a 14 month lease with the intention to extend it, but I have no desire to live here any longer than I have to. They have promised to move me but refuse to pay the moving expenses and not have the decency to tell me to my face, so I haven't been moved and nothing has been mentioned about moving me. They refused to let me move out 2 months early, expecting me to keep my commitment to the contract, but they haven't kept their promises and commitments to me. They are full of excuses. They have changed pest control companies 3 times and that was their primary excuse, that they're in the middle of finding a new company. Now I'm having to fight to see if I can move 7 days earlier without any penalties. It's been 3 days and still no one has responded to me. The Gaines community is ridiculous and it's management… See More>
            Manager

            5/1/2018

            Mission at La Villita
            Hi Mona, I am sorry to see your review, however, your comments are not an accurate description of the circumstances of your residency with us. Our dedicated onsite staff works hard to ensure the comfort and happiness of all residents, and I would like the opportunity to speak with you directly so I can help resolve any outstanding concerns you may have. Please contact me at your convenience so I can be of assistance. Thank you, Matt Bernstein Customer Service Manager Gaines Investment Trust 858-454-0322
            Review Author Icon

            mrcorey22

            prospectiveVisited 2018

            2/17/2018

            Thank you Jennifer for the amazing tour, definitely recommend to anyone to visit and ask for Jennifer! Very warm welcome very courtesous beautiful property i cant say enough about this remarkable experience!

              Review Author Icon

              snaga3

              prospectiveVisited 2018

              2/17/2018

              I love this community because everyone is so nice and friendly. I will be referring my family to This property. Katie and Deb greeted me when I walked in and offered me refreshments. They gave me enough information about an apartment and exceeded expectations! The property is beautiful and I will come back.

                Review Author Icon

                Sourabh Mahajan

                Resident 2018

                1/16/2018

                The apartments are really nicely located and the staff is very understanding and helpful. I have had very nice experiences with Brenda and Jada from the apartnent office. The neighboorhood is very peaceful and serene.

                  Review Author Icon

                  Ravi_P413

                  Resident 2016 - 2017

                  12/27/2017

                  Great place to live, neatly maintained, lake view, school across the street, gas station 0.25 mile, variety of dine and shopping places around . close to expressway. very cooperative staff. Jenni in the leasing office helped me on many occasions, including on my lease transfer since i am relocating out of Texas

                    Review Author Icon

                    Monica_P155

                    Resident 2015 - 2017

                    11/30/2017

                    The office team is so friendly!!! I have lived here for 2 years and any time I have had a question or concern. They are always on top of it. I always feel like a part of the family. I am signing my 3 year with this property!! My only thing I would change is a little updating in my apartment. But honestly, that hasn't kept me from staying. Since I am staying my 3rd year :) The maintenance staff so friendly and helpful. Even my dogs love them.

                      Review Author Icon

                      basbalsax

                      Resident 2016 - 2017

                      11/30/2017

                      Great experience here. New management over last year has improved processes. Very responsive. Nice trail around Las Colinas. Fixed issues quickly when requested. Friendly staff who knows me by name. Courteous.

                        Review Author Icon

                        Jessie_R478

                        Resident 2016 - 2017

                        11/24/2017

                        We are going on two years living at La Villita and love it! The staff is friendly and helpful. The grounds are beautiful and we love the canal it backs up to- great for running and walking! When we needed something updated, the staff worked hard to get it done for us. The gym is good!

                          Review Author Icon

                          Satishakella

                          Resident 2017

                          11/22/2017

                          This is an awesome apartment and has great ambiance. It is like a five star resort in every sense and has great staff who take personal care of their guests. The Gym, and the swimming pool are very well maintained and there is a business center also. I love the apartment and have recently renewed my lease for another year. The nearby lake front is an added bonus as we can take evening walk around it. All in all it is a great place to stay away from the maddening crowd but close by to major attractions of Dallas.

                            Review Author Icon

                            Amelemimi

                            Resident 2017

                            11/20/2017

                            We recently relocated to this apartment from another state.Great place to live. The entire office team is very professional and friendly. The office team is quick to respond in the event a maintenance need arises. The location lends itself to easy access to major highways and fun activities. We highly recommend this place. We love it!!!

                              Review Author Icon

                              brittle26

                              Resident 2017 - 2018

                              8/29/2018

                              This is the WORST property I have ever lived at and I have lived at 2 other properties by the same company. I would never rent here again. The staff are awful, we have had several new managers and each one of them are HORRIBLE. We hate living here and are moving as soon as our lease is up! DO NOT RENT HERE

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                                rajesh_alladi

                                Resident 2016 - 2017

                                11/19/2017

                                Its a good place to live. Near to schools, Restaurants, Grocery stores. Lakeside view, common park, fitness center, pool, club house etc., are really good. Maintenance is also good and they react very quickly

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                                  josephadougherty

                                  Resident 2016 - 2017

                                  11/19/2017

                                  I've lived here since August 2016. The aesthetics are really what brought us here: I'd looked at cheaper apartments in other parts of the city, but I'm glad we ended up here. The location is beautiful, and I enjoy running around the lake or inviting friends over to share it. I've never had any issues with management. They've been pretty accessible for my questions. The maintenance guys are great. We haven't tried to get to know the neighbors that much, but everyone I've met has been friendly.

                                    Review Author Icon

                                    motamari.divya90

                                    Resident 2016 - 2017

                                    11/16/2017

                                    Awesome apartments for bachelors,families with kids. Nice pool, nice location. I really love it. If you want to stay in Irving, Stay in this place.You will never leave this community. Very near to school, Indian Restaurants,Walmart etc.,

                                      Review Author Icon

                                      anonymous

                                      Resident 2013 - 2017

                                      11/16/2017

                                      If you are looking for a good ;t waste your time by searching different communities................................................ please visit mission at la will love it.......:)

                                        Review Author Icon

                                        anonymous

                                        Resident 2016 - 2017

                                        11/16/2017

                                        It is a very nice apartment. I can live here for so many years. People are very nice and lake side view is really nice especially at evening time. Esp management is very good ...........................................................

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                                          Grant Shoemaker

                                          Resident 2016 - 2017

                                          11/14/2017

                                          Great apartment with helpful and friendly staff in a good location. Close access to Dallas and all other needs in Las Colinas. Great neighborhood and pond surrounding the apartment which is good for walking.

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                                            alladisantosh

                                            Resident 2015 - 2017

                                            11/13/2017

                                            Great place to live. I'm living from past 2 years and like this apartment community. Walking distance from small lake which has nice view and good amenities. Had no issues till now , Regular maintenance for AC filter changes which they take care mostly every month

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                                              coliebay

                                              Resident 2012 - 2017

                                              11/13/2017

                                              Wonderful place to live. Quiet, peaceful and well maintained. The staff is quick to respond in the event a maintenance need arises. The are efficient and have wide expertise. The location lends itself to easy access to major highways and fun activities. There are walking trails and parks nearby. Kid friendly.

                                                Review Author Icon

                                                Charlsie_M

                                                Resident 2017

                                                11/12/2017

                                                Great location, pet friendly, maintenance was very quick the one time I have had to use it. Online payment system with a fee. Small dog park in walking distance. Neighbors a lake that is a lovely walk.

                                                  Review Author Icon

                                                  syrilcool

                                                  Resident 2017

                                                  11/12/2017

                                                  I have been in 3 apartments now and this is by far the best in terms of the community that we have, the facilities, staff responsiveness, cleanliness, upkeep and maintenance. Not to say that they are perfect - they have their issues but they attend to it immediately and do keep us informed. The office and maintenance staff are indeed very warm, friendly and responsive (kudos to Jen!). They have a car wash area that helps save some $$ on commercial car washing. We are very near lakes and the Campion trails - and outdoor. Perhaps my only complaint is that ref is not that big so have to juggle our grocery. :) As with every apartment i have been to, there are still some creaking sounds courtesy of the neighbors at the top and if people are shouting you may hear them through the walls, the reason for the 4 star. For safety, I put in a 4 because the some parts of the complex are not well lit, though I feel comfortable walking around at night even with that. Overall, it will take a lot for me to move out of here.I have been in 3 apartments now… See More>

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    Capri

                                                    1 Bed, 1 Bath | 637 sq. ft.

                                                    $1,307 - $2,173

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    Valencia

                                                    1 Bed, 1 Bath | 772 sq. ft.

                                                    $1,429 - $2,290

                                                    2 Available Units

                                                    See Floor Plan Details

                                                    Barcelona

                                                    1 Bed, 1 Bath | 831 sq. ft.

                                                    $1,595 - $2,529

                                                    2 Available Units

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    D+
                                                    D+

                                                    Renter Ratings

                                                    D-

                                                    Review Ratings

                                                    Noise

                                                    1.0

                                                    Grounds

                                                    1.0

                                                    Safety

                                                    1.0

                                                    Office Staff

                                                    1.0

                                                    Maintenance

                                                    1.0

                                                    Neighborhood

                                                    1.7

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    C

                                                    Number of reviews in the past 365 days

                                                    3

                                                    Manager’s Review Engagement

                                                    B

                                                    Percentage of reviews responded to

                                                    66.67%

                                                    Manager’s Review Reply Time

                                                    F

                                                    Average time to respond to reviews

                                                    123 days

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer Connections
                                                    Parking
                                                    • Carport
                                                    • Garage
                                                    • Yard
                                                    Pets
                                                    • Cats Allowed
                                                      Deposit: $150. Rent: $30. Pet Limit: 1. Comments: Maximum 2 Pets Allowed Per Apartment Home
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                                                    • Dogs Allowed
                                                      Deposit: $150. Rent: $30. Restrictions: We do not allow aggressive breeds in our communities. This list includes, but is not limited to: Pit Bulls, German Shepherds, Akitas, Staffordshire Terriers, Chows, Alaskan Malamutes, Doberman Pinschers, Rottweilers, Any wolf breeds, And any mix of these breeds. A meet & greet with property management may be required for your pet's approval.. Pet Limit: 1. Comments: Maximum 2 Pets Allowed Per Apartment Home
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                                                    Other
                                                    • ADA Accessible
                                                    • Air Conditioning
                                                    • Car Wash Location on Site
                                                    • Ceiling Fan
                                                    • Coffee Bar with Wi-Fi
                                                    • East View
                                                    • Fireplace
                                                    • Fitness Center
                                                    • Garden Tubs
                                                    • Grill Area
                                                    • High Ceilings
                                                    • Lake View
                                                    • Lake and Canal Views
                                                    • Large Yard
                                                    • Microwave
                                                    • Night Patrol
                                                    • On-Site Management
                                                    • Outdoor Cabana with Gas Grills
                                                    • Pool
                                                    • Pool View
                                                    • Premium Features
                                                    • Premium Finishes
                                                    • Premium Units
                                                    • Premium Upgrade
                                                    • Premium Upgrades
                                                    • Single or Double Sink Vanity
                                                    • Social Room with Poker Table
                                                    • South Facing View Available
                                                    • Trey Ceilings in All Third Floor Apartments
                                                    • Upgraded Master Bath Available
                                                    • Upgrades
                                                    • Vaulted Ceilings
                                                    • View
                                                    • Walk In Closets
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                                                    Leasing

                                                    Mission at La Villita is located at 635 E. Royal Lane Irving, TX and is managed by Gaines Investment Trust, a reputable property management company with verified listings on RENTCafe. Mission at La Villita offers 1 to 3 bedroom apartments ranging in size from 637 to 1250 Amenities include Air Conditioned, Carport, Ceiling Fan, Fireplace, Fitness Center and more. This rental community is pet friendly, welcoming both cats and dogs. Property is located in the 75039 ZIP code. For more details, contact our office at or use the online contact form and we will get back to you as soon as possible.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Gaines Investment Trust

                                                    C+
                                                    C+
                                                    Communities
                                                    27

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 215 number of votes by renters, Mission at La Villita is currently rated 3.8 out of 5 stars.
                                                    Mission at La Villita is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    Mission at La Villita is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    Mission at La Villita is rated 1/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    Mission at La Villita is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Mission at La Villita is rated 1.7/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                    Mission at La Villita is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Managers have responded to 66.6667% of their community reviews in the past year.
                                                    Managers have replied within 123 days to their community reviews in the past year.
                                                    Gaines Investment Trust
                                                    Cats Allowed
                                                    Deposit: $150
                                                    Rent: $30
                                                    Pet Limit: 1
                                                    Comments: Maximum 2 Pets Allowed Per Apartment Home
                                                    Dogs Allowed
                                                    Deposit: $150
                                                    Rent: $30
                                                    Restrictions: We do not allow aggressive breeds in our communities. This list includes, but is not limited to: Pit Bulls, German Shepherds, Akitas, Staffordshire Terriers, Chows, Alaskan Malamutes, Doberman Pinschers, Rottweilers, Any wolf breeds, And any mix of these breeds. A meet & greet with property management may be required for your pet's approval.
                                                    Pet Limit: 1
                                                    Comments: Maximum 2 Pets Allowed Per Apartment Home
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    Up to $2000 off of your 1st month's rent on select apartment homes. Application must be received by 7/16/2024. Offer valid with a 12 month lease. Call for additional offerings.

                                                    Contact Property

                                                    Mission at La Villita

                                                    July 2024

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                                                    Beds

                                                    0

                                                    Baths

                                                    0

                                                    Mission at La Villita is a 637 - 1,250 sq. ft. apartment in Irving in zip code 75039. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,307 - $3,764. Nearby cities include Farmers Branch, Euless, Dalla, Coppell, and Emory.

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