Review History for anonymous

Mission at La Villita


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anonymous

Resident 2015 - 2018

6/19/2018

Never ever rent these apartments nor suggest to any one of your friends. In past 12 months there have been count less house break ins, car thefts, purse snatching and attempt murders (while snatching purse). Neither police nor apartment community will take any action after reporting, this is one hell of an apartment where nothing is safe (life or your property). If you don't believe in me, please check with local police station, they might provide you list of all crimes that happened in last 12 months. Please stay away of from Mission at La Villita
    Manager

    6/20/2018

    Mission at La Villita
    Hello, I am sorry to see your review. I apologize that you have been frustrated with your recent experience, however, I wanted to clarify a few of the comments you made. Our community is in one of the safest, most desirable locations in the Dallas area. We do make explicitly clear in our lease that personal safety is not the responsibility of management. That being said, we have listened to resident concerns, and in response held a crime watch meeting with local law enforcement two days ago in which all residents had an opportunity to attend and ask questions. I am sorry if you were not able to attend that meeting, as it would have been a good forum to voice your concerns. Additionally, we have an onsite Courtesy Officer who patrols the property in the evenings, and who also happens to be a Police Officer with the Irving Police Department. I would appreciate the chance to speak with you directly to discuss your specific concerns, please call me at your convenience. Thank you, Matt Bernstein Customer Service Manager Gaines Investment Trust 858-617-0884

    Review 21 out of 215

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    Mission at La Villita

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