The Hills Apartments
#9,671 #44 #1,658

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The Hills Apartments

3515 N Story Rd, Irving, TX 75062
(19 Reviews)
$970 - $1,417/mo
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Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

$970

See Floor Plan Details

2 Bedrooms

2 Beds, 2 Baths

$1,191

See Floor Plan Details

3 Bedrooms

3 Beds, 2 Baths

$1,417

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

C+
C+

Renter Ratings

A+

Review Ratings

Noise

5.0

Grounds

5.0

Safety

5.0

Office Staff

5.0

Maintenance

5.0

Neighborhood

5.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

C+

Number of reviews in the past 365 days

1

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

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The Hills Apartments Reviews

(19)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Keith_W382

Resident ā€¢ 2021 - 2024

1/16/2024

EXTREMELY HAPPY WITH THENEW MANAGEMENT

Very thankful for the changes . We appreciate the care and attention from the manager. Nice community. Highly recommend this place. THE POOL STAYS NICE AND CLEAN AS WELL AS THE GROUNDS . Maintenance is great at fixing our issues.

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    Chris Shotwell

    Resident ā€¢ 2018 - 2019

    6/5/2020

    the area is ok. The apartment complex sits on a hill. So all the foundation is lopsided. I fell a few times off the large concrete foundations around the complex. Management was ok as well as they worked with me when needed. But, what Iā€¦Ā See More >
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      anonymous

      Resident ā€¢ 2017

      2/9/2017

      This place really feels like home. The manager is very welcoming & you can tell she has a great relationship with all her attendants!

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        moralessally

        Resident ā€¢ 2016

        10/31/2016

        The Manager there is super friendly and deff makes it feel like home. I just moved in and so far ive been nothing but happy. The neighbors have also been very welcoming. Excited to be part of the new "family"ā€¦Ā See More >
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          anonymous

          prospective ā€¢ Visited 2016

          9/20/2016

          Been in search of a new apartment for a while. Just happened to receive a flyer from the manager about this complex. Decided to call and see what was available. She was super friendly and very informative. I was very impressed with her professionalismā€¦Ā See More >
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            anonymous

            Resident ā€¢ 2016

            9/20/2016

            Great management always friendly and outgoing , there always fast when i need something fixed, its always very clean outside, never had a problem with bugs or fleas. Safe community over all these apartments are a great place to live .

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              Nickbitty

              Resident ā€¢ 2015 - 2016

              9/14/2016

              This is peaceful place to live , neighbors are very quiet and friendly . Management is very cooperative and has made a lot of new changes to the whole place . All these other comments about roaches are false. I have lived here since lastā€¦Ā See More >
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                anonymous

                Resident ā€¢ 2015 - 2016

                3/28/2016

                I just want to thank the Office for all the incredible things they are doing here at North Story Apartments. I am a resident since Feb 2015. Thank you for last week Meeting I really appreciate what you are trying to do forā€¦Ā See More >
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                  anonymous

                  Resident ā€¢ 2015 - 2016

                  1/20/2016

                  I love the area, pretty quiet and close to everything. Apartments are in good condition. I have no maintenance problems and office staff is very nice. I have no problem recommending this apartments... oh and Swimming pool is beautiful! Always ready for us residents!

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                    Elise01

                    Resident ā€¢ 2015

                    6/1/2015

                    I love my apt The community is very nice, mall, and quiet!! I have never had any issues maintainice is always very quick wen it come to fixing stuff, and the new manage is very friendly and helpful a well. I deffinetly recommend North story!!!

                      Review Author Icon

                      sdelagarza

                      prospective ā€¢ Visited 2014

                      8/1/2014

                      I HAVE READ ALL THESE POST. ITS FUNNY HOW POEOPLE SAY THAT THERE INFESTED WITH ROACHES AND WHAT NOT. I LIVED HERE FOR 1 YEAR AND I HAD NO PROBLEM. NEVER EVER DID I HAVE TO COMPLAIN ABOUT ANYTHING NOR ANYONE. OF COURSE LIKE OTHERā€¦Ā See More >
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                        anonymous

                        Resident ā€¢ 2014

                        2/11/2014

                        This place was a nightmare! Upon moving in i was told to expect dead roaches because it had just gotten sprayed. I go in my apt and they left a raid bottle in there. I had no choice but to move in. My door wouldn'tā€¦Ā See More >
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                          anonymous

                          Resident ā€¢ 2013 - 2014

                          1/16/2014

                          This apartments are great to live in,,,i think they're the best in this area,,,there are no roaches like this people are saying! You know that if you're clean no roaches are going to come to your apartments, but i have live here for over aā€¦Ā See More >
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                            anonymous

                            Resident ā€¢ 2013

                            11/18/2013

                            As if the roaches and other creatures aren't bad enough now we have to deal with loud --- barking dogs 24 hrs a day. What kind of apartment manager lets people bring not one but multiple dogs into an apartment then leave them onā€¦Ā See More >
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                              anonymous

                              Resident ā€¢ 2013

                              11/9/2013

                              STAY AWAYYYYYYY. this apartment is infested wirh roaches and no matter how clean you are they won't go away. Its the apartment complex itself. Before Imoved here I saw tge review about roaches but I figured that was 2009 so I'm sure the problemā€¦Ā See More >
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                                anonymous

                                Resident ā€¢ 2008 - 2009

                                8/31/2009

                                I have been here for 8 months. I have had numerous maintainence problems. There is a roach infestation, no matter how clean you keep your place. Everything is old and smells funny. The toilets are very sluggish, the water pressure is not the best. Theā€¦Ā See More >
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                                  anonymous

                                  Resident ā€¢ 2007

                                  4/15/2007

                                  AGREE WITH COMMENT BEFORE ME! OFFICE STAFF IS GREAT.. MANAGER IS NICE & MAINTANENCE MAN IS PROFESSIONAL, POLITE, & HARDWORKING. & PRETTY HOT TOO :)ā€¦Ā See More >
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                                    katigsl

                                    Resident ā€¢ 2007

                                    4/6/2007

                                    I think the office staff are excellent to work with and the grounds is very well kept on the inside of the apartments. The outside could use some paint but the amount of rent you pay the apartments are well kept on the inside.ā€¦Ā See More >
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                                      anonymous

                                      Resident ā€¢ 2004

                                      6/3/2004

                                      If you have problems finding a place to live, then these are the apartments for you. They will work with you and get you in. The office staff goes above and beyond to help you, which balances out the old wear and tearā€¦Ā See More >

                                        Features & Amenities

                                        Laundry
                                        • In-Unit Washer/Dryer
                                        • Laundry On-Site
                                        • Washer/Dryer Connections
                                        Pets
                                        • Cats Allowed
                                        • Dogs Allowed

                                        Questions & Answers (1)

                                        Anonymous
                                        Asked on: 03/19/2018
                                        Q:Ā What is security like?

                                        Frequently Asked

                                        How is The Hills Apartments Rated?
                                        Based on 19 number of votes by renters, The Hills Apartments is currently rated 3.7 out of 5 stars.
                                        How satisfied are residents with the upkeep and overall appearance of the grounds at The Hills Apartments?
                                        The Hills Apartments is rated 5/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                        How effective was the maintenance team when resolving your problem?
                                        The Hills Apartments is rated 5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                        What are noise levels like at The Hills Apartments?
                                        The Hills Apartments is rated 5/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                        How safe is The Hills Apartments?
                                        The Hills Apartments is rated 5/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                        How satisfied are residents with the neighborhood?
                                        The Hills Apartments is rated 5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                        How satisfied are residents with the staff at The Hills Apartments?
                                        The Hills Apartments is rated 5/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                        What is the pet policy at The Hills Apartments?
                                        Cats Allowed
                                        Dogs Allowed
                                        What types of floor plans are available?
                                        1 Bed, 1 Bath
                                        2 Beds, 2 Baths
                                        3 Beds, 2 Baths

                                        Check Availability

                                        The Hills Apartments

                                        March 2024

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                                        The Hills Apartments is an apartment in Irving in zip code 75062. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $970 - $1,417. Nearby cities include Farmers Branch, Euless, Coppell, Emory, and Grapevine.

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