Review History for anonymous

Olympus Las Colinas


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anonymous

Resident ā€¢ 2013

8/21/2013

When I first moved in, I really enjoyed my new complex. Things started to crumble shortly after. If you expect nothing to go wrong in your leasing term, definitely move here. If you think you may encounter a parking issue, dog presents, or maintenance issues then don't move here unless you are ok with dealing with those things. Also neighbors are hit or miss... they may be extremely loud (walls are paper thin) or extremely sensitive to noise. Surprisingly there are many retirees that live here... and I imagine that is part of the issue. The manager is completely unresponsive to her residents and usually shifts the complaints to the Assistant Manager and office staff who (according to them) have no authority to do anything. This complex has great potential.. if it were managed better. I used to live at a much cheaper apartment, older, outside of Las Colinas but at least the management was responsive to their tenants.
    Manager

    8/22/2013

    Olympus Las Colinas
    Dear Resident; Thank you for sharing your honest feedback. Please be assured that your satisfaction is very important to us. During our meeting we offered a solution of transferring on site, per the lease parameters. If this is not satisfactory, I would love the opportunity to meet with you again in person so that we can thoroughly work through all of your concerns. I am hopeful that by doing so we can regain your confidence that you have chosen the best community to call home! Please call me at 972-556-0506 at your earliest convenience so we can arrange a meeting. Sincerely, Michelle Property Manager

    Review 36 out of 108

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    Olympus Las Colinas

    March 2024

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