B+

Promenade at Valley Ridge

3700 Valley View Lane, Irving, TX 75062
3700 Valley View Lane, Irving, TX 75062

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Promenade at Valley Ridge

3700 Valley View Lane

Irving, TX 75062

 
 
 
 
 
 

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Ratings & Reviews (188 Reviews)

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Promenade at Valley Ridge Manager

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Verified Resident 554240 2018 - 2020 Recommended

Updated 01/25/2020

Reviewed 10/11/2018

My experience was mediocre at first because they were having staffing difficulties, however it did get better. Anytime I have a maintenance issue, it's fixed right away. My ac went out and within minutes they were here to try and fix it, and although there was… See More
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Resident 2017 - 2020 Recommended

Updated 01/24/2020

Reviewed 01/24/2020

Really like the location and apartment. This is my going to be my 3rd term. It is tucked in a pocket so there is not much traffic, staff is cool and always helps me when needed. Maintenance is always quick if I call.
Promenade at Valley Ridge Manager24/24/2020

Thank you so much for your 5 Star Super review! We greatly appreciate you taking the time to let us know how we're doing. Please let us know if we can do anything to assist you in the future.

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Verified Resident 418166 2019 Recommended

Updated 12/18/2019

Reviewed 05/14/2018

The complex is good, it could use more renovation and cleaning on the outside of the complex. Landscape view could use more cleaning. The exterior lighting could be brighter and repair other lights out..
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Resident 2019 Recommended

Updated 12/17/2019

Reviewed 12/17/2019

The apartment is so large for a great price. Sturdy foundation. And really home like aurora. The office team is amazing and very helpful. Maisie is hands on. Everything is so enjoyable. I love this community so much
Promenade at Valley Ridge Manager20/20/2019

Thank you for your review. You are truly valued and we thank you for sharing your great experience with us. Please stop by the office and let us know if there is anything we can do for you.

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Verified Resident 728346 2019 Not Recommended

Updated 12/16/2019

Reviewed 12/16/2019

I didn't use that service. I drove by the complex and it looked very appealing to me. The office staff Laura was very helpful. I toured the Complex and liked what I saw. I believe in seeing things in person. See More
Promenade at Valley Ridge Manager20/20/2019

Thank you for your review. You are truly valued and we thank you for sharing your great experience with us. Please stop by the office and let us know if there is anything we can do for you.

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Resident 2009 - 2019 Recommended

Updated 11/12/2019

Reviewed 11/12/2019

The staff is always friendly and willing to help me. We have lived here for years and just renewed another lease. The manager and Lara were very helpful in getting us through the process. Great location for me with work. The complex is nice and maintenance… See More
Promenade at Valley Ridge Manager12/12/2019

Thank you so much for your 5 Star Super review! We greatly appreciate you taking the time to let us know how we're doing. Please let us know if we can do anything to assist you in the future.

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Resident 2019 Not Recommended

Updated 11/07/2019

Reviewed 11/07/2019

When looking for apartments I saw the scores and the polar opposite reviews. I thought "the bad reviews must have had bad experiences". However after living here for a little over 5 months I have become convinced that all the good reviews were either written by… See More
Promenade at Valley Ridge Manager12/08/2019

Our apologizes that we did not meet your expectations. We would like the opportunity to resolve your issues. I understand how frustrating it can be when there are issues in your home. We do want you to be happy. Please contact the office and set up a meeting with our property manager so we can work on a resolution.

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Verified Resident 714120 2016 - 2019 Not Recommended

Updated 11/05/2019

Reviewed 11/05/2019

My wife and I have lived here for over 3 years now. We started out loving these apartments, but things have gradually changed over the last couple years. We have started to notice more and more trash in our parking lot. Dumpster are is almost always… See More
Promenade at Valley Ridge Manager05/05/2019

Our apologizes that we have not met your expectations and we certainly want you to enjoy your home. I encourage you to reach out to the property manager so we can resolve the issues that you have experiencing. I am certain she will be able to address them quickly.

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Verified Resident 712823 2018 - 2019 Not Recommended

Updated 11/01/2019

Reviewed 11/01/2019

If you ever move here, here is a useful piece of information. Use their app SightPlan - Resident App to make requests any time you need repairs. (response is within 1 business day) It is a very quiet community (not much noise from other units), small… See More
Promenade at Valley Ridge Manager07/07/2019

Thank you for your review. You are truly valued and we thank you for sharing your experience with us. Please stop by the office and let us know if there is anything we can do for you and make your overall experience amazing.

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Resident 2019 Recommended

Updated 10/28/2019

Reviewed 10/28/2019

I have lived here for a couple years now and I love it. They are always quick to help me when needed. Maintenance is friendly and fast. It is convenient since everything can be done online now from work orders, payments, documents, and I was able… See More
Promenade at Valley Ridge Manager28/28/2019

Thank you so much for taking the time to leave us your feedback and review! We're so glad you're happy with the level of service provided and hope you'll call us home for many years to come!

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Verified Resident 674569 2008 - 2019 Recommended

Updated 10/26/2019

Reviewed 08/05/2019

Good and excellent service good job community area and good attitude attention Organization excellent Good parking lot excellent conditions Good space Excellent patios picnic area gym laundry swim pool jacuzzi See More
Promenade at Valley Ridge Manager21/21/2019

Wow - thank you for your 3 star review. We are happy that you're excited about living here at PVR. You are truly valued and we thank you for sharing your great experience with us.

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Verified Resident 567458 2018 - 2019 Not Recommended

Updated 10/24/2019

Reviewed 11/06/2018

Started off okay then we got lockef out in jaunary, we were in the freezing weather for almost 7 hours. The door has been a conetant problem, ive had the vent fall out of the ceiling while in the bathroom. If i try to call the… See More
Promenade at Valley Ridge Manager24/24/2019

Our apologizes that we felt short of meeting your expectations. Please contact the property manager so we can address your issues in a more private setting.

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Verified Resident 653766 2019 Recommended

Updated 09/27/2019

Reviewed 06/17/2019

Nice and peaceful. I enjoy living here so far neighbors are nice and polite. Don't kniw much more to say. Due to i don't get out much to see or do things around the complex. Work and sleep but when i have the chance i will… See More
Promenade at Valley Ridge Manager21/21/2019

Wow - thank you for your 4 star review. We are happy that you're excited about living here at PVR. You are truly valued and we thank you for sharing your great experience with us.

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Resident 2019 Recommended

Updated 09/24/2019

Reviewed 09/24/2019

Irving is a great location for me with my work home balance. I'm in the 2 bedroom and it is LARGE. The space is just what I need and the price fits into my budget. The manager is the one that helped me and she seems… See More
Promenade at Valley Ridge Manager24/24/2019

Wow - thank you for your 5 star review. We are happy that you're excited about living here at Promenade at Valley Ridge. You are truly valued and we thank you for sharing your great experience with us.

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Verified Resident 687778 2019 Recommended

Updated 08/30/2019

Reviewed 08/30/2019

It's quite and clean. Good parking, good lights at night. Quite neighbors. only thing I would have to say is I didn't get a trash can during my move in and I had to get note from them to know I needed to use the trash… See More
Promenade at Valley Ridge Manager06/06/2019

We are sorry that was not in your home at move in and thank you for your 5 star review. We are happy that you're excited about living here at Promenade at Valley Ridge. You are truly valued and we thank you for sharing your great experience with us.Please let us know if you need anything else.

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Verified Resident 685673 2019 Recommended

Updated 08/26/2019

Reviewed 08/26/2019

Good experience so far. Some issues with the apartment such as shower head being low so I have to squat to wash my hair and the entrance not providing as much room as I would like for moving in couches.
Promenade at Valley Ridge Manager06/06/2019

Thank you for your review. You are truly valued and we thank you for sharing your great experience with us. Please stop by the office and let us know if there is anything we can do for you.

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Verified Resident 684868 2010 - 2019 Recommended

Updated 08/23/2019

Reviewed 08/23/2019

The office and maintenance staff are always friendly and helpful. Work orders are generally completed fast and correctly. The complex is quiet and clean and the neighbors are friendly. Nice play area for the kids See More
Promenade at Valley Ridge Manager06/06/2019

Wow - thank you for your 5 star review. We are happy that you're excited about living here at Promenade at Valley Ridge. You are truly valued and we thank you for sharing your great experience with us.

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Verified Resident 684507 2019 Recommended

Updated 08/22/2019

Reviewed 08/22/2019

El personal de la oficina muy amable ,mantenimiento r?pido ,la propiedad muy limpia hasta ahora no he tenido ningun problema .Hay muchas ?reas verdes, las albercas estan limpias, es un lugar tranquilo. See More
Promenade at Valley Ridge Manager06/06/2019

Wow, gracias por tu comentario de 5 estrellas. Estamos felices de que estés emocionado de vivir aquí en PVR. Usted es realmente valorado y le agradecemos por compartir su gran experiencia con nosotros.

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Resident 2018 - 2019 Recommended

Updated 08/22/2019

Reviewed 08/22/2019

Have had a great experience, office staff are always nice and friendly. Apartment was very clean and in great shape when i moved in. Parking lot was well maintained and grass kept cut short. Playground area always kept clean
Promenade at Valley Ridge Manager06/06/2019

Wow - thank you for your 5 star review. We are happy that you're excited about living here at PVR. You are truly valued and we thank you for sharing your great experience with us.

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Verified Resident 672711 2018 - 2019 Recommended

Updated 08/02/2019

Reviewed 08/02/2019

Its value for money. Plus the time to complete the work order request is minimal. Though the carpets etc were not cleaned before we moved but once we complained, carpet cleaning services were provided to us.
Promenade at Valley Ridge Manager21/21/2019

Wow - thank you for your 4 star review. We are happy that you're excited about living here at PVR. You are truly valued and we thank you for sharing your great experience with us.

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Verified Resident 671807 2019 Recommended

Updated 07/31/2019

Reviewed 07/31/2019

The staff in the office were very wonderful and knowledgeable. I was in a time crunch to get the apartment and they made sure to stay on top over everything so I could get in as quick as possible. Everything went very smoothly and it was… See More
Promenade at Valley Ridge Manager21/21/2019

Wow - thank you for your 4 star review. We are happy that you're excited about living here at PVR. You are truly valued and we thank you for sharing your great experience with us.

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Verified Resident 668020 2019 Recommended

Updated 07/22/2019

Reviewed 07/22/2019

It's been ok someone broke into my car yesterday and stole a few things ...when I applied to apartment it said there was washer dryer included and when I ask they said it will cost additional 200 dollars
Promenade at Valley Ridge Manager21/21/2019

Thank you for your feedback. We appreciate you sharing your experience with us. We would like to provide a comfortable and convenient living experience for you. Due to this review being anonymous, we also ask that you come in and see our on-site staff. They are eager to listen to all of your issues and concerns and we are confident that they will do their best to find a solution, if possible.

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Verified Resident 667991 2019 Not Recommended

Updated 07/22/2019

Reviewed 07/22/2019

My experience started out rough at first....but I only been here a week, at this moment it is so far so good. The more I'm here I will leave more reviews in the future. They worked on fixing my needs and thats all i ask.
Promenade at Valley Ridge Manager26/21/2019

Wow - thank you for your 4 star review. We are happy that you're excited about living here at PVR. You are truly valued and we thank you for sharing your great experience with us. If you have any concerns please stop by the office.

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Verified Resident 661210 2016 - 2019 Recommended

Updated 07/06/2019

Reviewed 07/06/2019

we lived here before and we had good experience. I recommended my friends too. But they had bad experience especially with maintenance. I have again moved back and hope i will have nice experience here.
Promenade at Valley Ridge Manager21/21/2019

Thank you for your 3 star review and welcome back! You are truly valued and we thank you for sharing your great experience with PVR!

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Verified Resident 660355 2015 - 2019 Recommended

Updated 07/03/2019

Reviewed 07/03/2019

Maintaince responds quickly and with courtesy. The pool is pretty. The grounds are well maintained, washers and dryers always available. Valet trash pickup really convenient. Quite atmosphere engulfes the complex.
Promenade at Valley Ridge Manager21/21/2019

Thank you for your 3 star review. You are truly valued and we thank you for sharing your great experience with PVR!

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Features & Amenities

Laundry

  • Laundry On-Site
  • Washer/Dryer
  • Washer/Dryer Connections

Parking

  • Carport

General

  • Additional Storage
  • Air Conditioner
  • BBQ and Picnic Area
  • Balcony or Patio
  • Built-in Bookcases
  • Business Center
  • Cable and Internet Package
  • Carpet
  • Ceiling Fan
  • Coffee Bar
  • Courtyard
  • Dog Park
  • Faux Wood Floors
  • Fireplace
  • Fitness Center
  • Free Weights
  • High-Speed Internet
  • Kitchen Pantries
  • Large Closets
  • Linen Closets
  • Microwave
  • On-Site Maintenance
  • On-Site Management
  • Playground
  • Pool
  • Public Transportation
  • Recycling Program
  • Refrigerator
  • Short Term Lease Available
  • Spa
  • Tech Package Available
  • Window Coverings

Pets

  • Cats Allowed
  • Dogs Allowed

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

  • Price

    N/A

  • SQ. FT.

    531

  • Available
    Avail.

    N/A

  • Model

    1A

  • Price

    $768 - $939

  • SQ. FT.

    670

  • Available
    Avail.

    1 Units

  • Model

    1B

  • Price

    $777 - $1,048

  • SQ. FT.

    721

  • Available
    Avail.

    1 Units

  • Model

    1C

2 Bedrooms, 1 Bathroom

  • Price

    $1,069 - $1,357

  • SQ. FT.

    838

  • Available
    Avail.

    1 Units

  • Model

    2A

2 Bedrooms, 2 Bathrooms

  • Price

    $979 - $1,427

  • SQ. FT.

    997

  • Available
    Avail.

    3 Units

  • Model

    2B

  • Price

    $1,088 - $1,503

  • SQ. FT.

    1,080

  • Available
    Avail.

    5 Units

  • Model

    2C

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

B+
BH Management Services, Inc.
VIEW 298 COMMUNITIES

***At this time, we are not conducting in-person tours. Please call or email if you wish to request a virtual tour.***Promenade at Valley Ridge Apartments is centrally located in Irving, Texas. This prime location places you within minutes of many of the most popular destinations including Chili’s, Target, PetSmart, Irving Mall, Home Goods, Cowboy’s Stadium, and Ranger’s Ballpark. With one and two bedroom apartment homes that include spacious walk-in closets, wood burning fireplaces and built-in bookshelves, you’ll find that style and convenience are reasons to choose Promenade at Valley Ridge. Located within minutes of Highways 161 and 183, as well as DFW Airport, that makes this Irving location one of the preferred living areas in the city. Call us today for a personal tour!

Office Hours Closed

  • Sunday: 01:00 PM - 05:00 PM
  • Monday - Friday: 09:00 AM - 06:00 PM
  • Saturday: 10:00 AM - 05:00 PM

Questions & Answers (1)

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i am looking for cheaper 2 bedroom apartment. Do you have any available?

Bikesh_S · September, 23 2018
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Promenade at Valley Ridge is a 531 - 1,080 sqft apartment in Irving in zip code 75062. This community has a 1 - 2 bedroom, 1 - 2 bathroom, and is for rent for $768 - $1,503. Nearby cities include Farmers Branch, Euless, Emory, Coppell, and Grapevine. 75016, 75038, 75061, 75309, and 75039 are nearby zip codes.

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  • Model

Promenade at Valley Ridge

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Management Photos (67)

  • (Manager photo uploaded on 07/08/2019) Image of Promenade at Valley Ridge in Irving, TX
  • (Manager photo uploaded on 02/22/2019) Image of Promenade at Valley Ridge in Irving, TX
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  • (Manager photo uploaded on 02/21/2019) Image of Promenade at Valley Ridge in Irving, TX

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Resident Photos (15)

  • (Resident photo uploaded on 01/08/2013) Image of Promenade at Valley Ridge in Irving, TX
  • (Resident photo uploaded on 01/08/2013) Image of Promenade at Valley Ridge in Irving, TX
  • (Resident photo uploaded on 01/08/2013) Image of Promenade at Valley Ridge in Irving, TX
  • (Resident photo uploaded on 01/08/2013) Image of Promenade at Valley Ridge in Irving, TX
  • (Resident photo uploaded on 08/25/2014) Image of Promenade at Valley Ridge in Irving, TX
  • (Resident photo uploaded on 08/25/2014) Image of Promenade at Valley Ridge in Irving, TX
  • (Resident photo uploaded on 01/22/2015) Image of Promenade at Valley Ridge in Irving, TX
  • (Resident photo uploaded on 01/22/2015) Image of Promenade at Valley Ridge in Irving, TX
  • (Resident photo uploaded on 01/22/2015) Image of Promenade at Valley Ridge in Irving, TX
  • (Resident photo uploaded on 01/22/2015) Image of Promenade at Valley Ridge in Irving, TX
  • (Resident photo uploaded on 01/22/2015) Image of Promenade at Valley Ridge in Irving, TX
  • (Resident photo uploaded on 01/22/2015) Image of Promenade at Valley Ridge in Irving, TX
  • (Resident photo uploaded on 01/22/2015) Image of Promenade at Valley Ridge in Irving, TX
  • (Resident photo uploaded on 01/22/2015) Image of Promenade at Valley Ridge in Irving, TX
  • (Resident photo uploaded on 06/21/2015) Image of Promenade at Valley Ridge in Irving, TX
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