Resident · 2014 - 2015
I have lived at Estrada Oaks for about a year. We are under new management which I hate. Stacy and Margaret were great they responded to issues quickly. Vista Management took over and the front office staff are rude . In my unit we are constantly having plumbing problems. We called Maintenence to fix our toilet and tub in May we were told the toilet has a crack that's why it leaks and we needed a new toilet. Maintenence stated they would order the toilet and it should be in the following week. It is now August we have yet had the toilet replaced and I have to constantly use towels to get water off the floor. We walked into our apartment this evening to an overflowing toilet and have called the on- call number several times with no response. When you have questions or concerns during normal business hours there is never anyone available in the office to assist you. NOBODY answers the phone. Our lease is up in a couple of months I can't wait to get the hell away from this community.