Review History for anonymous

Summerwood Apartments


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anonymous

Resident 2011 - 2012

3/28/2013

This is by far the WORST apartment I have ever lived in. And my first (and worst) impression of Dallas. My husband and I moved to Dallas in October 2011. We only moved into these apartments because they were cheap and available when we needed it. From day 1 to the day we moved it was nothing but the biggest pain to deal with. The day we were supposed to move in we couldn't for a couple hours because they were still doing last minute touches on the apartment, and even then they didn't finish all of the things they were supposed to. The paint they used to touch up the walls was an obvious different color than what was originally on the wall. when we told them to come fix it, they said it looked fine. After that we had at least one maintenance problem per month, usually more than one. Our dishwasher broke down every month for 7 MONTHS before they finally replaced the stupid thing. The only reason we did is because my husband complained everyday for a week about it. The apartment continued to sink throughout the year we were there,there were cracks in every doorway and some days the frame around our front door would sink so low our door got stuck and we couldn't even open our door! But I'm not close to being done. Just as it was starting to get hot, our AC started to not blow cold air, and it started leaking all over in our bathroom. We made several requests to get it fixed and it took ALMOST THREE WEEKS before someone even looked at it, by then mold was growing, the roof was so soft you could punch a hole through it, the paint started peeling and my towels were all ruined because rusty water was dripping on them!! And what did they do? they said "oh it's fine", and waited another couple weeks before we demanded AGAIN for them to replace it. We had several break-ins while we were living there, and the apartments behind us were so loud you could hear them with the doors and windows shut. And the walls were so thin we could hear conversations in the apartments next to AND below us. I was so relieved the day we finally moved out of those apartments. The staff is awful and they don't do anything to help you and are rude, the maintenance is obviously non-existent and hardly any spoke english, I was appalled to live in such a place. Never will I live there or recommend this place.

    Review 12 out of 38

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    Summerwood Apartments

    March 2024

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