The Arbors of Las Colinas
#20,292 #83 #3,423

What is epIQ?

The Arbors of Las Colinas

1000 San Jacinto Drive, Irving, TX 75063
(213 Reviews)
$855 - $2,265/mo

Floor Plans & Pricing

1 Bedroom

Birch

1 Bed, 1 Bath | 642 sq. ft.

$870 - $1,255

3 Available Units

See Floor Plan Details

Cedar Renovated

1 Bed, 1 Bath | 689 sq. ft.

$1,005 - $1,340

3 Available Units

See Floor Plan Details

Cypress Classic

1 Bed, 1 Bath | 719 sq. ft.

$905 - $1,230

2 Available Units

See Floor Plan Details

Cypress

1 Bed, 1 Bath | 719 sq. ft.

$905 - $1,250

2 Available Units

See Floor Plan Details

Cedar

1 Bed, 1 Bath | 689 sq. ft.

$955 - $1,265

2 Available Units

See Floor Plan Details

Birch Classic

1 Bed, 1 Bath | 642 sq. ft.

$855 - $1,040

1 Available Unit

See Floor Plan Details

Mimosa

1 Bed, 1 Bath | 640 sq. ft.

$925 - $1,225

1 Available Unit

See Floor Plan Details

Magnolia Classic

1 Bed, 1 Bath | 818 sq. ft.

$1,030 - $1,215

1 Available Unit

See Floor Plan Details

Magnolia Renovated

1 Bed, 1 Bath | 818 sq. ft.

$1,140 - $2,010

1 Available Unit

See Floor Plan Details

2 Bedrooms

Willow

2 Beds, 2 Baths | 1,139 sq. ft.

$1,225 - $1,550

3 Available Units

See Floor Plan Details

Oak Classic

2 Beds, 2 Baths | 959 sq. ft.

$1,120 - $1,380

2 Available Units

See Floor Plan Details

Maple

2 Beds, 2 Baths | 930 sq. ft.

$1,155 - $1,505

1 Available Unit

See Floor Plan Details

Oak

2 Beds, 2 Baths | 959 sq. ft.

$1,170 - $1,490

1 Available Unit

See Floor Plan Details

Maple Classic

2 Beds, 2 Baths | 930 sq. ft.

$1,245 - $1,470

1 Available Unit

See Floor Plan Details

Maple Renovated

2 Beds, 2 Baths | 930 sq. ft.

$1,325 - $1,605

1 Available Unit

See Floor Plan Details

Willow Renovated

2 Beds, 2 Baths | 1,139 sq. ft.

$1,345 - $1,630

1 Available Unit

See Floor Plan Details

3 Bedrooms

Cottonwood Classic

3 Beds, 2 Baths | 1,405 sq. ft.

$1,620 - $2,265

2 Available Units

See Floor Plan Details

Cottonwood Renovated

3 Beds, 2 Baths | 1,405 sq. ft.

$1,855 - $2,100

1 Available Unit

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

F
F

Renter Ratings

D

Review Ratings

Noise

2.0

Grounds

1.0

Safety

1.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

2.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

F

Number of reviews in the past 365 days

1

Manager’s Review Engagement

F

Percentage of reviews responded to

0.00%

Manager’s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
View Community Timeline

The Arbors of Las Colinas Reviews

(213)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

anonymous

Resident 2022 - 2024

2/5/2024

Don't waste your time or sanity

The staff are very friendly when you speak to them, but that's all that can be said about this place. There is no advanced notice on any resident or property communications (water shut-offs, construction, etc.) and no follow-up when these issues are completed. The residents… See More>
    Review Author Icon

    Harrisj1211

    Resident 2017 - 2021

    7/7/2021

    DO NOT MOVE HERE! Maintenance is virtually nonexistent here. It takes seversl phone calls and in person meetings for them to even consider helping. There's a number for emergency maintenance, may as well just fix the problem yourself. Im currently sweating through my clothes and… See More>
      Review Author Icon

      anonymous

      Resident 2020 - 2021

      6/10/2021

      I don’t typically write reviews, but this long, unpleasant stay warrants me taking the time. To start with, we have been renting here thru a third party while we wait on our home to be completed. We relocated from out of state back home to… See More>
        Review Author Icon

        anonymous

        Resident 2020 - 2021

        3/9/2021

        THIS place is a messs . During snow storm , my apartment flooded and they moved us to a different room to fix. There is so many bugs in the room and they did not want to fix it. DO NOT MOVE IN HERE!!!! The… See More>
          Review Author Icon

          Nikki_H628

          Resident 2020

          4/23/2020

          I have now lived here a year, I've of course needed a couple of tiny fixes but this team has been amazing. The only flaw I've had is shutting of the water but honestly it's only off about a hour and it hasnt been key… See More>
            Review Author Icon

            Lauren_S713

            Resident 2020

            3/3/2020

            DONT RENT HERE. Find a complex who will actually take care of you when you need it. I have never had any issues until this, but really changes my perspective on the management company and the people who run this property. And this is coming… See More>
              Manager

              3/11/2020

              The Arbors of Las Colinas
              Hi Lauren, we appreciate you taking the time to reach out. Our team apologizes for the inconvenience but are so glad that we had the opportunity to speak with you and discuss your concern in greater detail. Our team is relieved that we were able to resolve the fee based on your previous work order history! If any concern remains, please just visit our office.
              Review Author Icon

              TheGuyWhosCarsKeepBeingBrokenInto

              Resident 2019

              10/22/2019

              This rating system does not allow me to copy and paste my concerns from the other text platforms. Read the Google reviews. My name is Tyler. My comment is not outside of the ordinary ary for this location. Do Not Move In.

                Manager

                11/4/2019

                The Arbors of Las Colinas
                Hello Tyler, we appreciate you bringing your concerns to our attention. We are always working to improve and now have new security precautions in place in hopes of creating a better community for our residents. If you have any questions we are happy to chat further with you.
                Review Author Icon

                anonymous

                Resident 2019

                6/13/2019

                I wish I could give this place a one star. One of the ladies in the office is rude and always has some sort of an attitude. When first moving in I had a bunch of maintenance problems which took them months to fix, I… See More>
                  Manager

                  6/20/2019

                  The Arbors of Las Colinas
                  Hello, we're sad to read that you didn't like your experience while in our community. Giving you professional service and peace of mind are two of our top priorities, so we're sorry if we dropped the ball. Our team had hoped that all was better after working with you. Please always feel welcome to contact our office if you have any questions or additional feedback. Wishing you all the best!
                  Review Author Icon

                  anonymous

                  Resident 2018 - 2019

                  5/10/2019

                  Run away from this community. They are terrible to deal with. The front office is worst. I am not sure, how the still let this community get into their listing. this is the most substandard living community. They guys live on penalizing the residents for… See More>
                    Manager

                    5/13/2019

                    The Arbors of Las Colinas
                    Hello, thank you for your review. Our team is disappointed to see that you did not or are not enjoying your experience at our community. Please feel free to reach out to us during our open hours if there is anything additional you think we can work on. We appreciate your honesty and look forward to connecting soon.
                    Review Author Icon

                    anonymous

                    Resident 2017 - 2018

                    1/23/2019

                    Do NOT live here. I had to get a lawyer and be released from my contract because they would not fix my air conditioner, it was 88 degrees in my apartment and I couldn't leave my dog at home because it was so hot. When… See More>
                      Manager

                      2/22/2019

                      The Arbors of Las Colinas
                      Hello, thank you for your review. We sincerely apologize for the inconvenience you experienced with billing and urge you to contact our office if you are still running into issues that need our assistance. These are the only charges your account incurred in our records, and we were sure to return your deposit in full for we did not see any cleaning/damages fees. Again, please reach out to us at any time and we would be happy to see how we can remedy this as soon as we can. We appreciate your patience and look forward to connecting soon.
                      Review Author Icon

                      anonymous

                      Resident 2018

                      10/25/2018

                      HORRIBLE experience. Brown water in our bathtub, black mold, horrible maintenance of the property, 3 apartment floods in 6 months. Do not stay here Manager wouldn't put us up in a hotel when our place got flooded, phone calls don't get returned, people are incredibly… See More>
                        Manager

                        11/7/2018

                        The Arbors of Las Colinas
                        Dear Resident, We are saddened to see that your experience with our community has not been the quality 5-star one we always work hard to provide our residents. Please come by our office as soon as you're able so we start making it up to you. We look forward to connecting soon!
                        Review Author Icon

                        anonymous

                        Resident 2018

                        9/4/2018

                        Management is agent of Spectrum. Charges high prices from resident for cable and internet and provide worst service. Maintenance tickets take longer then average. For me it took 3 weeks to fix. Not recommended place to live. Very old apartment with high rent.

                          Manager

                          9/6/2018

                          The Arbors of Las Colinas
                          Dear Resident, Thanks for your candid feedback of our community. Please feel free to reach out to us by phone at (972) 869-0882 so we can go over these concerns and hopefully find solutions in a timely manner.
                          Review Author Icon

                          anonymous

                          Resident 2013 - 2018

                          7/5/2018

                          We originally really liked this complex but it has gotten progressively worse over the past 2 years. The prices keep climbing for rent, while to service has plummeted. The plumbing is faulty, sometimes you'll turn on the hot water and get tarry, black residue that… See More>
                            Manager

                            8/29/2018

                            The Arbors of Las Colinas
                            Dear Resident, we're sorry for not meeting your expectations. We would like to make things right so please visit our office when you have a moment. We hope to speak with you soon and look forward to resolving any pending work orders to your satisfaction.
                            Review Author Icon

                            Resident 431762

                            Verified Resident 2017

                            12/15/2017

                            Awesome management Gym equipment are less and not will maintained. Maintenance request address in a day which is awesome … See More>
                              Manager

                              12/18/2017

                              The Arbors of Las Colinas
                              Hello, Thanks for the feedback! We are glad you like the staff and would love to go over your concerns with amenity upkeep, waste management, and pest control! Would you have a moment to come by the office sometime this week? Best, Community Manager
                              Review Author Icon

                              Resident 421261

                              Verified Resident 2017

                              11/18/2017

                              Great spacious apt amazing location accommodating staff to all needs clean apartment and timely maintenance if needed. Would recommend to anyone!! Pools are open and cleaned everything outdoors is well maintained and trash pick up is amazing service. Parking is abundant and residents are all… See More>
                                Manager

                                12/4/2017

                                The Arbors of Las Colinas
                                Hi, Thank you for the review on your apartment! We are glad you like the amenities and parking! Let us know if we can do more. Best, Community Manager
                                Review Author Icon

                                Resident 419582

                                Verified Resident 2011 - 2017

                                11/14/2017

                                good place to stay rent to expensive..................................................

                                  Manager

                                  11/17/2017

                                  The Arbors of Las Colinas
                                  Hello, Thanks for the feedback! We are glad you like the community and would love to hear how we can provide a more worthwhile experience. Would you happen to have a few minutes this week to go over suggestions? Best, Community Manager
                                  Review Author Icon

                                  Resident 419570

                                  Verified Resident 2016 - 2017

                                  11/14/2017

                                  Solid apartments at a competitive price. The units are older but well maintained. You can save money by taking one of the apartments with older appliances and they will still repair them if/as needed. The location is excellent and the office staff… See More>
                                    Manager

                                    11/16/2017

                                    The Arbors of Las Colinas
                                    Hi, Thanks for the review on the apartments! We are glad you like the location and would love to hear any suggestions you have for improving the community. Feel free to stop by the office anytime. Best, Community Manager
                                    Review Author Icon

                                    Resident 408908

                                    Verified Resident 2017

                                    10/20/2017

                                    I haven't lived at this apartment long but it is already a million times better than my last apartment experience, that is just a mile down the road. All of my needs have been met and I am very satisfied with my new home.… See More>
                                      Manager

                                      10/23/2017

                                      The Arbors of Las Colinas
                                      Hello, Thanks for the feedback on the staff! We are glad to hear you've had a good experience with the staff and community! Let us know if we can do more. Best, Community Manager
                                      Review Author Icon

                                      Resident 408003

                                      Verified Resident 2016 - 2017

                                      10/17/2017

                                      We've had a very pleasant experience. Love living here! They have been very attentive in taking care of the complex as well as our maintenance needs. We love tjis area and we recommend this apartment complex.… See More>
                                        Manager

                                        10/18/2017

                                        The Arbors of Las Colinas
                                        Hello, Thanks for the review! We are glad to hear you like the community and location! Let us know if we can do more to provide a quality community experience. Best, Community Manager
                                        Review Author Icon

                                        Resident 400724

                                        Verified Resident 2017

                                        9/27/2017

                                        Extrememy noisy neighbors were not dealt with. My apartmejt was newly renovated when I moved in, but I am still finding screws, nails, glass and other construction related bits and pieces embeded in the carpet.

                                          Manager

                                          10/5/2017

                                          The Arbors of Las Colinas
                                          Hello, Thanks for the feedback on community noise levels and your apartment. We'd love to further discuss what we can do to provide a high-quality community experience. Would you have a moment to stop by the office this week? Best, Community Manager
                                          Review Author Icon

                                          Resident 399472

                                          Verified Resident 2017

                                          9/24/2017

                                          Good management. The Arbors of las colinas very peaceful environment with all facilities and very friendly environment for the family people.It is Good experience to have accommodation here.And also the surroundings are clean.

                                            Manager

                                            10/5/2017

                                            The Arbors of Las Colinas
                                            Hello, Thank you for the review on the staff and environment! Let us know if we can do more to help out. Best, Community Manager
                                            Review Author Icon

                                            Resident 398604

                                            Verified Resident 2017

                                            9/21/2017

                                            Clean community, great friendly staff. The maintenance team has been very responsive. I would recommend Arbors of Las Colinas to my friends and family. I'm looking forward to calling this community home.… See More>
                                              Manager

                                              9/28/2017

                                              The Arbors of Las Colinas
                                              Hello, Thank you for the review! We are glad you like the staff and community! Be sure to stop by the office anytime if you need assistance; we'd love to help! Best, Community Manager
                                              Review Author Icon

                                              Resident 398593

                                              Verified Resident 2017

                                              9/21/2017

                                              I was able to lease and move in within a two week period. Everything was ready and immaculate. I am very impressed with the maintenance of the common areas. Maintenance and office staff very friendly and helpful.

                                                Manager

                                                9/28/2017

                                                The Arbors of Las Colinas
                                                Hello, Thanks for the review! We are so happy that you've enjoyed the community and staff! Let us know if we can do more to help you settle in. Best, Community Manager
                                                Review Author Icon

                                                Resident 398513

                                                Verified Resident 2017

                                                9/21/2017

                                                Friendly and attentive staff and maintenance crew. Very honest and up front which is greatly appreciated after dealing with other apartment complexes. All issues are dealt with appropriate time management and care.

                                                  Manager

                                                  9/28/2017

                                                  The Arbors of Las Colinas
                                                  Hello, Thanks for the review on the community! We are glad the staff has helped make your experience comfortable! Let us know if we can do more. Best, Community Manager
                                                  Review Author Icon

                                                  Resident 385881

                                                  Verified Resident 2016 - 2017

                                                  8/21/2017

                                                  We've lived in Las Colinas for 5 years and at 3 different apartments/communities. Arbors of Las Colinas is the best we've experience. Clean exterior and interior. Property is well maintained and quiet. Love the location, office staff is friendly and always helpful. 2 years here… See More>
                                                    Manager

                                                    8/24/2017

                                                    The Arbors of Las Colinas
                                                    Hello, Thanks for the review! We are happy to hear your experience with moving apartments in the community has been enjoyable and that the staff has been helpful! Let us know if we can do more! Best, Community Manager

                                                    Features & Amenities

                                                    Laundry
                                                    • Clothes Care Center
                                                    • Full Size and Washer and Dryer Connections
                                                    Pets
                                                    • Dogs Allowed
                                                      Restrictions: Domesticated animals will be accepted with a one-time non-refundable fee and pet deposit to be paid before move-in. Monthly Pet Rentmay be charged. Pets must not weigh more than pounds at maturity (may vary by property). Breed restrictions may apply. Pets may besubject to a visual inspection, and all community policies and all residents with pets are required to have a separate Animal Addendumon file (may vary by property). Service animals designated to assist a resident with a verifiable disability for the specific purpose ofaiding that person are allowed, and no pet deposit or pet fee is required. Only two pets (dogs and cats) are allowed per home. No exoticpets are permitted.. Pet Limit: 2. Comments: Dog
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                                                    • Cats Allowed
                                                      Restrictions: Domesticated animals will be accepted with a one-time non-refundable fee and pet deposit to be paid before move-in. Monthly Pet Rentmay be charged. Pets must not weigh more than pounds at maturity (may vary by property). Breed restrictions may apply. Pets may besubject to a visual inspection, and all community policies and all residents with pets are required to have a separate Animal Addendumon file (may vary by property). Service animals designated to assist a resident with a verifiable disability for the specific purpose ofaiding that person are allowed, and no pet deposit or pet fee is required. Only two pets (dogs and cats) are allowed per home. No exoticpets are permitted.. Pet Limit: 2. Comments: Cat
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                                                    Other
                                                    • Balcony or Patio
                                                    • Black or Stainless Appliances
                                                    • Ceiling Fan
                                                    • Clubhouse
                                                    • Convenient to Shopping, Dining and Grocery Stores
                                                    • Curbside Trash Collection
                                                    • Fireplace
                                                    • Freshly Painted Buildings
                                                    • High-Speed Internet
                                                    • High-Speed Internet and Cable
                                                    • Hot Tub
                                                    • Kitchen Backsplash
                                                    • Large Closets
                                                    • New Expanded and Renovated Fitness Center
                                                    • Pet Park with Track
                                                    • Poolside Cabanas and Seating
                                                    • Pre-wired for Intrusion Alarms
                                                    • Premium Cabinetry
                                                    • Quality Landscaping
                                                    • Recycling Program
                                                    • Renovated Apartment Homes Available
                                                    • Two Resort Style Swimming Pool
                                                    • USB Outlets in Bedrooms and Living Room
                                                    • Vaulted Ceilings
                                                    • Video Chat and Virtual Tours Available
                                                    • Wi-Fi in Clubhouse and Poolside
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                                                    Leasing

                                                    Take a self-guided tour today or connect with us for a virtual tour. Come home to Texas living at the Arbors of Las Colinas, a beautiful pet-friendly community located in Irving. Wood flooring, walk-in closets, a cozy fireplace, and bay windows are just a handful of features available in our suburban apartments and town homes.
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                                                    Office Hours

                                                    • Sunday: 11:00 AM - 05:00 PM
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 213 number of votes by renters, The Arbors of Las Colinas is currently rated 3.1 out of 5 stars.
                                                    The Arbors of Las Colinas is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    The Arbors of Las Colinas is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    The Arbors of Las Colinas is rated 2/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    The Arbors of Las Colinas is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    The Arbors of Las Colinas is rated 2/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                    The Arbors of Las Colinas is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Dogs Allowed
                                                    Restrictions: Domesticated animals will be accepted with a one-time non-refundable fee and pet deposit to be paid before move-in. Monthly Pet Rentmay be charged. Pets must not weigh more than pounds at maturity (may vary by property). Breed restrictions may apply. Pets may besubject to a visual inspection, and all community policies and all residents with pets are required to have a separate Animal Addendumon file (may vary by property). Service animals designated to assist a resident with a verifiable disability for the specific purpose ofaiding that person are allowed, and no pet deposit or pet fee is required. Only two pets (dogs and cats) are allowed per home. No exoticpets are permitted.
                                                    Pet Limit: 2
                                                    Comments: Dog
                                                    Cats Allowed
                                                    Restrictions: Domesticated animals will be accepted with a one-time non-refundable fee and pet deposit to be paid before move-in. Monthly Pet Rentmay be charged. Pets must not weigh more than pounds at maturity (may vary by property). Breed restrictions may apply. Pets may besubject to a visual inspection, and all community policies and all residents with pets are required to have a separate Animal Addendumon file (may vary by property). Service animals designated to assist a resident with a verifiable disability for the specific purpose ofaiding that person are allowed, and no pet deposit or pet fee is required. Only two pets (dogs and cats) are allowed per home. No exoticpets are permitted.
                                                    Pet Limit: 2
                                                    Comments: Cat
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Check Availability

                                                    The Arbors of Las Colinas

                                                    May 2024

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                                                    The Arbors of Las Colinas is a 640 - 1,405 sq. ft. apartment in Irving in zip code 75063. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $855 - $2,265. Nearby cities include Farmers Branch, Euless, Dalla, Coppell, and Emory.

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