Ratings & Prices for The Blvd, Irving, TX

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	3.8
Safety	3.8
Office Staff	3.5
Maintenance	4
Neighborhood	4
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	4

Manager's Review Engagement

Percentage of reviews responded to	100%

Manager's Review Reply Time

Average time to respond to reviews	2.5 days

Ratings & Reviews (71 Reviews)

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CPrince13 • Resident • 2018 - 2020

11/16/2020

Since management took over (Spring 2019), living here has definitely improved. There used to be a lot of turnover and now, I feel like we have a go to person which has become Katie. Katie is very nice, down to earth and very understanding, if you… See More

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The Blvd Manager

11/18/2020

Hello, and thank you so much for your outstanding feedback for our team! We will share your comments with Katie, Michelle, Alexandra, and the maintenance team. We are honored to know that our service has earned your trust and satisfaction, and your support inspires us to work harder to respond quickly to resident needs. We appreciate your feedback and are always here for you at [email protected]

Brooke_D418 • Resident • 2020

11/11/2020

(NOV, 2020) Absolutely love Katie....ask for her if you get the chance because I don't think the hospitality memo got read by anyone else in the office. Maintenance is phenomenal, Katie in the office is great...the others are rude and I understand why ratings for this… See More

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The Blvd Manager

11/13/2020

Brooke, thank you for recognizing Katie for her excellent service! We are happy to hear that the maintenance team has also made a good impression. If you would like to share more about your interactions with the rest of our team, we invite you to connect with us at [email protected] We appreciate your feedback.

Prospective Resident • Visited 2020

06/28/2020

Staff was so professional and kind. Community and surrounding area is so nice! The best part the apartment was upgraded and designed perfectly! Even get a 24 hour fitness center, and onsite dry cleaning!!!About to fill out the application now????

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The Blvd Manager

07/01/2020

We appreciate your five-star review! Our goal is to ease out the stress of finding a new home, and your high praise validates our efforts. Thank you for touring and considering us for your home. We look forward to welcoming you soon!

anonymous • vrp • 2019 - 2020

06/24/2020

The staff is rude, and dont like constructive criticism. Katie is GREAT! But as for the others, NO thank you. Get some diversity and inclusion training, and learn how to talk to people, especially your paying residents.

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The Blvd Manager

06/27/2020

Thank you for your review. It's great to hear that Katie has made such a positive impression on you. However, we are concerned that you're not as impressed with your interactions with some other members of our team. Please connect with us at [email protected] at your earliest convenience so we can listen to your feedback in greater detail and determine an appropriate solution. We look forward to a constructive conversation.

Actright34 • Resident • 2019

03/13/2019

HORRIBLE, HORRIBLE!!!! Place to reside. First, I must illuminate how the property manager Austin is exceptionally rude, ------ and unprofessional. I went to the leasing office hoping to converse with Austin in regards to, a resolution to rectify my misgiving of my car being towed, yet… See More

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The Blvd Manager

03/26/2019

Actright34, We would like to personally apologize for the unfortunate issues that you've experienced. We value your residency at Lakepointe and would like the opportunity to address your concerns. We strive for excellence and look forward to better serving you in future interactions. Please call, email or visit us so we may rectify your concerns promptly. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (214) 574-5353. We look forward to hearing from you.

delaneyfagerlie • Former Resident • 2017 - 2018

06/07/2018

To anyone looking to move into the Lakepointe apartments, I highly suggest you read this. To begin, I am not the one to complain about anything. I usually just take it and deal with it, but I think everyone deserves to know how Lakepointe treats their… See More

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The Blvd Manager

06/19/2018

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you providing this information so we can improve upon our services. Please reach out to us at (214) 574-5353 so we may identify ways to improve your experience. Lakepointe

Former Resident • 2016 - 2018

05/28/2018

Do you want poor management? RENT HERE THEN!! The manager will talk down to you and disrespect you and treat you like a child to your face. I have been in the office on multiple occasions and heard the manager Holly yelling at someone in her… See More

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The Blvd Manager

06/11/2018

Hi there, Thank you for taking the time to leave us a review. We are saddened to see that you've had a negative experience with us and would like the opportunity to address your concerns,. Please feel free to stop in, call or email us. We look forward to hearing from you. Lakepointe at Las Colinas Management Team

Former Resident • 2018

05/28/2018

The apartments are nice but over priced. Maintenance has always been good and really nice the only issue I've ever had is with the property manager Holly. I've heard her scream and cuss at residents and her staff. She does favors for residents that she likes.… See More

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The Blvd Manager

06/11/2018

Hello, Thank you for sharing your thoughts; we appreciate the candor and pride ourselves on being customer focused. If you've experienced anything less than exceptional, please let us know as we'd like to work to make your experience a great one! Thank you for your residency Lakepointe at Las Colinas Management Team

MrDrPepper23 • Resident • 2016 - 2018

05/14/2018

We often share our bad experiences online but I do think the good ones get over looked at times. With this being said, overall, I feel this property has definitely taken strides in the right direction to please its residents. They are typically good about communicating… See More

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The Blvd Manager

06/11/2018

Mrdrpepper23, Thank you for the positive feedback; we appreciate you taking the time to provide us with a review and rating! We are happy that you are enjoying your home at Lakepointe. Please, let us know if there's anything else we can do to improve your living experience in our community. Lakepointe at Las Colinas Management Team

Prince Patrick_A • Prospective Resident • Visited 2018

04/28/2018

They are set of racist people, I went there to fill an application and the assistant manager is being rude to me, just because I asked him to give me some special, The guy is --- and he was hitting up on me which I think… See More

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The Blvd Manager

05/10/2018

Hello Prince Patrick_A, Thank you for your rating and review. Your feedback has been shared with our onsite team and a member of management has been in touch with you. Should you have any further questions or concerns, you may email us at [email protected] Holly Willson Property Manager

KatyDK • Resident • 2017

12/30/2017

I have lived here for about 6 months and my experience has been nothing short of amazing. Holly, the property manager is the best. She is always there if you need her. In fact I recently had to have a hip replacement surgery and a few… See More

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The Blvd Manager

01/02/2018

Katy, Thank you for your review! We appreciate your great feedback! I will be sure to share your compliments with our team. As always, we are here if you need anything and we look forward to seeing you at Trivia night in January. Holly Willson Property Manager

thomasbell81 • Resident • 2017

11/28/2017

Before moving to Lakepointe (From Pennsylvania) in March of this year (2017) I read the reviews here and on other sites about Lakepointe. One continuous theme was parking. For me I knew that I would be getting a garage and this would not be an issue,… See More

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The Blvd Manager

12/04/2017

Thomasbell81, Thank you for the positive and honest feedback; we appreciate you taking the time to provide us with a review and rating! We are happy that you are enjoying your home at Lakepointe. Please, let us know if there's anything else we can do to enhance your living experience in our community. Holly Willson Property Manager

[email protected] • Resident • 2016 - 2017

11/05/2017

Bad management and very rude staff. No security and big parking problem for visitors. I will not recommend to anyone. I invited friends over, they could not part and they had to leave. Management thinks unable to park at midnight when you return home is not… See More

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The Blvd Manager

11/07/2017

Hello, I am sorry you feel this way. As the manager, I go out of my way to help residents 24/7. I have my email on my phone and respond on my own time as efficiently as I can. Everyone in the office strives to provide exceptional customer service 24/7. Unfortunately, we are aware of the parking concern. For your convenience, we offer covered parking as well as garage parking for guaranteed parking. Residents are asked to leave us a review online and provide feedback. As a standard customary process throughout the apartment housing industry, reviews are encouraged and important to us, as it helps us to see where we are excelling and where we can improve. I apologize that you are unhappy here and would like to take the opportunity to turn your experience around. Please feel free to contact me anytime. As stated before I have my email on my phone and answer after hours when I can. I look forward to speaking with you. Have a great day! Holly Willson Property Manager

Resident • 2017

09/25/2017

If you don't want to fine comb through every detail of your leasing contract to avoid being constantly in violation of a rule, if you don't want your friends and family to deal with the predatory towing company they contracted to scam people out of money,… See More

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The Blvd Manager

09/27/2017

I apologize you have been towed numerous times due to negligence of the parking policy. If you recall, I had your vehicle released recently when it was towed for not having parking sticker properly displayed, at no expense to you. You proceeded to park illegally again, which resulted in you r car being towed, again. The parking policies have been in place and enforced since 12/2016. We have sent numerous reminders of the policy, as well as put reminders in our monthly newsletter. Lakepointe does not receive any monetary value from the towing company as a kick back, so please understand, these policies are put in place to better our community. In the future please follow all parking policies to avoid being towed. Should you have any further questions regarding the parking policy, please don't hesitate to contact me. Holly Willson Property Manager

Resident • 2017

06/05/2017

I recently moved to Lakepointe at Las Colinas and cannot rave enough about the positive experiences I have had. I owe a huge level of gratitude to Alexis Garcia in leasing as she went above and beyond every step of the way. Originally, I was looking… See More

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The Blvd Manager

06/12/2017

Anonymous, thank you so much for the taking the time to take this survey! Your feedback is greatly appreciated. Holly Willson Lakepointe Management Team

Gauravsoni05 • Resident • 2016 - 2017

06/01/2017

Living here since last 10 months and it has been an incredible place with lots of fun activities happening every month. The property is well maintained and especially the pool is world class and well maintained. The property staff especially Alexis is very helpful and kind.… See More

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The Blvd Manager

06/12/2017

Hi Gauravsoni05, Thank you for taking the time to leave a review for us at Lakepointe. We're happy we could meet your expectations! Holly Willson Lakepointe Management Team

Parker3126 • Resident • 2015 - 2017

05/22/2017

I've live here for almost 2 years now. I can't say enough about how much I enjoy this place. I was in a 2 bedroom and decided to move down to a 1 bedroom. The process was soooo easy and they had no problem with helping… See More

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The Blvd Manager

05/25/2017

Parker3126, We are pleased to hear that you are happy with your home and enjoying the great amenities that Lakepointe has to offer! Our leasing team and maintenance team at Lakepointe thanks you for the great feedback. Let us know if there's anything else we can do to enhance your living experience. Holly Willson Lakepointe Management Team

ghazelrashid • Resident • 2017

05/22/2017

I worked with Alexis Garcia, she is the leasing agent at Lakepointe. I really liked how she was so attentive and helped me with all my questions and concerns. I have no problems staying at Lakepointe. I think its a great location, clean and with nice… See More

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The Blvd Manager

05/25/2017

Ghazelrashid, Thank you for sharing your thoughts; we appreciate the candor and pride ourselves on being customer focused. If you've experienced anything less than exceptional, please let us know as we'd like to work to make your experience a great one! Thank you for your residency! Holly Willson Lakepointe Management Team

A Jo • Resident • 2015 - 2017

05/21/2017

I have been living here since May 2015 and just renewed our lease last month for another year. I actually forgot to renew my lease because I was in and out of town a lot past few monthes but Mr. Jeremy saved me from going to… See More

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The Blvd Manager

05/25/2017

A Jo, Thank you so much for taking the time to complete this survey. Your feedback will help our team to continue to grow and improve in these areas. Holly Willson Lakepointe Management Team

ssj5349 • Resident • 2016 - 2017

05/10/2017

Excellent community, staff and maintenance are top notch! Assistant complex manager, Jeremy Dinges, very professional and extremely helpful. If you're looking for a quality apartment home, look no further!

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The Blvd Manager

05/19/2017

Thank you so much for taking time out of your schedule to complete our survey. We greatly appreciate your feedback and excited about how you have rated us. Should you need anything further, please do not hesitate to contact our office or email us. Thanks! Holly Willson Lakepointe Management Team

Ccorrales06 • Resident • 2017

05/10/2017

We have recently completed our first month at Lakepointe and we cannot be happier. Alexis helped us with our unit and she is great, very friendly and she makes sure everything is right. I have nothing bad to say with the great service they provide, maintnance… See More

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The Blvd Manager

05/25/2017

Ccorrales06, Thank you for the positive feedback; we appreciate you taking the time to provide us with this review and rating! We are happy that you have been enjoying your home at Lakepointe and are content with the services you have received from our team. Please let us know if there's anything else we can do to improve your living experience in our community. Thank you for being a valued resident at Lakepointe. Holly Willson Lakepointe Management Team

bhalboth • Resident • 2015 - 2017

05/09/2017

Let me begin by saying that I have lived in a new place EVERY single year for the past 7 years and this is the only place I have stayed at for longer than a year. Not only is the staff professional and courteous but the… See More

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The Blvd Manager

05/25/2017

Bhalboth, We are pleased to hear that you are happy with your home and enjoying the great amenities that Lakepointe has to offer! Our professional management team at Lakepointe thanks you for the great feedback and look forward to continuing to assist you. We're also happy to assist your boyfriend with a new apartment home, so be sure to send him to see us soon! Let us know if there's anything else we can do to improve your living experience at Lakepointe. Holly Willson Lakepointe Management Team.

LMac1961 • Resident • 2017

05/09/2017

I have been a resident here for a year, and have had a great experince. The grounds are maintained, the staff has always been courteous, and you can't beat the location. I have lived at another apartment community prior to this in the same vicinity, and… See More

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The Blvd Manager

05/11/2017

Thank you Laura for your incredible 5 star review and for being one of our amazing residents. We appreciate the kind words. Having resident like you makes this the best community hands down. We are always here for you if you ever need anything. Thank you again, and we look forward to continuing to make you love Lakepointe at Las Colinas. Holly Willson Lakepointe Management Team

hcrumpley • Resident • 2017

05/03/2017

I have lived at Lakepointe Apartments since the beginning of March. I have had all good experiences here so far, but I wanted to write a review specifically about the Maintenance team. I have been in previous living situations where Maintenance has been less than helpful,… See More

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The Blvd Manager

04/19/2017

Thank you for your kind words and compliments! Our ultimate goal is to make sure that your experience at our community is a great one. We will share your feedback with our teams in efforts of continually providing our customers with excellent service. Please, let us know how we can be of service in the future!

Resident • 2016 - 2017

04/21/2017

This is the worst place to live. I never recommend this place to anyone. The parking is mess. I could not find parking at night when I came home at 11.00pm. I had to wait in my car for more than 45 mins and had to… See More

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The Blvd Manager

04/24/2017

Dear Anonymous, We are sorry to hear about your frustrations. Management is aware of the parking issue and we are actively working to remedy the situation. There has been a new parking permit program recently implemented to help with this issue, as well, towing is enforced. We also offer the option to add a carport or garage for guaranteed parking. We have provided everyone with the number to the towing company so that if an unauthorized vehicle is seen outside of office hours residents are able to tow as well. In addition, we are working with the City of Irving and Las Colinas HOA to explore additional parking options. This will take some time, however, to get approved. We will keep our residents informed as changes happen. We value our residents at Lakepointe and pride ourselves on customer service within our community. As we grow and continue to improve our standards, we have implemented more resident events, giveaways, partnerships with local vendors and much more. We also strive to keep the grounds gorgeous and the property beautiful. Again, we are sorry that these issues have resulted in a negative review. We continue daily to focus on ways to alleviate the parking struggles as well as to serve each and every resident, future tenants and vendors with exceptional customer service. Holly, the manager, is always open to constructive feedback and her door is always open if you ever wish to set up an appointment to address any concerns. Hopefully, together, we can provide you with an awesome resident experience at Lakepointe. Management LakePointe at Las Colinas

•

Updated Review

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Features & Amenities

Parking

Attached and Detached Garage Parking

General

24/7 Online Resident Services
American Landmark 360 Resident Program
Balcony or Patio
Ceiling Fan
Clubhouse
Fitness Center
Glass Tile Backsplash
Granite Style Countertops
Grilling Areas
Hardwood Flooring
Pool
Premium Appliances
Premium Kitchen Cabinetry
Tide Machine
Valet Trash Service
Walk In Closets
Yoga and Spin Area

Pets

Cats Allowed
Restrictions: We happily accept up to 2 pets per apartment home. We have a one-time nonrefundable pet fee of $300 per pet, a refundable pet deposit of $200 per pet, and monthly pet rent of $15 per pet. Breed Restrictions Apply.
Pet Limit: 2
Dogs Allowed
Restrictions: We happily accept up to 2 pets per apartment home. We have a one-time nonrefundable pet fee of $300 per pet, a refundable pet deposit of $200 per pet, and monthly pet rent of $15 per pet. Breed Restrictions Apply.
Pet Limit: 2

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
Price
$1,180
SQ. FT.
709 - 732
Available
Avail.
6 Units
Model
A1

View Floor Plan

Price
Price
$1,240
SQ. FT.
770
Available
Avail.
N/A
Model
A3

View Floor Plan

Price
Price
$1,280
SQ. FT.
808
Available
Avail.
7 Units
Model
A2

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
Price
$1,560
SQ. FT.
1,022
Available
Avail.
10 Units
Model
B1

View Floor Plan

Price
Price
$1,610
SQ. FT.
1,076 - 1,135
Available
Avail.
6 Units
Model
B2

View Floor Plan

3 Bedrooms, 2 Bathrooms

Price
Price
$2,265
SQ. FT.
1,553
Available
Avail.
N/A
Model
C1

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

Welcome to The Blvd, Irving's modern and luxurious apartment community where it's more than just home - it's a lifestyle. Our spacious one, two and three bedroom apartments feature the latest amenities designed to give you peace of mind and comfort in an unbeatable location in Las Colinas. When it comes to selecting an apartment home in the Dallas-Fort Worth Metro area, the task can seem daunting. With so many options to choose from, how do you narrow your choices to find the perfect home for your unique and sophisticated needs? At The Blvd we make the decision easy by offering spacious homes with modern, luxurious amenities in a desirable Las Colinas neighborhood. At The Blvd, the difference is you. You make our stylish apartments a community worth coming home to.

Office Hours

Sunday: Closed
Monday - Friday: 08:30 AM - 05:30 PM
Saturday: 10:00 AM - 05:00 PM

Questions & Answers

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Frequently Asked

What are noise levels like at The Blvd?
The community is rated 3.5/5 stars, which is considered having quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at The Blvd?
The community is rated 3.8/5 stars, signifying much satisfaction on average.

How safe is The Blvd?
The community is rated 3.8/5 stars, which is considered being very safe on average.

How satisfied are residents with the neighborhood
The community is rated 4/5 stars, signifying much satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 4/5 stars, which is considered being very effective on average.

How often does management engage with reviews?
Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 2.5 days to their community reviews in the past year.

Who manages The Blvd?
American Landmark Management LLC

What is the pet policy at The Blvd?
Cats Allowed
Restrictions: We happily accept up to 2 pets per apartment home. We have a one-time nonrefundable pet fee of $300 per pet, a refundable pet deposit of $200 per pet, and monthly pet rent of $15 per pet. Breed Restrictions Apply.
Pet Limit: 2
Dogs Allowed
Restrictions: We happily accept up to 2 pets per apartment home. We have a one-time nonrefundable pet fee of $300 per pet, a refundable pet deposit of $200 per pet, and monthly pet rent of $15 per pet. Breed Restrictions Apply.
Pet Limit: 2

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 2 Baths