The Station at MacArthur Apartments
#7,042 #28 #1,145

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The Station at MacArthur Apartments

1100 Hidden Ridge Drive, Irving, TX 75038
(1240 Reviews & Surveys)
$1,294 - $3,034/mo
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Floor Plans & Pricing

1 Bedroom

A4

1 Bed, 1 Bath | 864 sq. ft.

$1,516 - $1,738

4 Available Units

See Floor Plan Details

A2

1 Bed, 1 Bath | 802 sq. ft.

$1,294 - $1,601

2 Available Units

See Floor Plan Details

A1

1 Bed, 1 Bath | 670 sq. ft.

$1,403 - $1,679

2 Available Units

See Floor Plan Details

A3

1 Bed, 1 Bath | 852 sq. ft.

$1,735 - $1,860

2 Available Units

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2 Bedrooms

B3

2 Beds, 2 Baths | 1,256 sq. ft.

$1,938 - $2,230

5 Available Units

See Floor Plan Details

B1

2 Beds, 1.5 Baths | 999 sq. ft.

$1,846 - $2,010

3 Available Units

See Floor Plan Details

B2

2 Beds, 2 Baths | 1,165 sq. ft.

$1,970 - $2,097

1 Available Unit

See Floor Plan Details

B4

2 Beds, 2 Baths | 1,272 sq. ft.

See Floor Plan Details

3 Bedrooms

C1

3 Beds, 2.5 Baths | 1,453 sq. ft.

$2,506 - $3,034

5 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

B
B

Renter Ratings

B

Review Ratings

Noise

3.6

Grounds

3.6

Safety

2.8

Office Staff

2.6

Maintenance

2.6

Neighborhood

3.9

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

B

Number of reviews in the past 365 days

17

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

A-

Average time to respond to reviews

3.24 days

View Community Timeline
View Community Timeline

The Station at MacArthur Apartments Reviews

(303)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 1244855

Verified Resident 2006 - 2024

4/16/2024

Good maintenance staff. Always trying to do the right things. Appreciate all they try to do to fix problems. Not sure they have the support they f the management staff. Rules for garbage cans and furniture being thrown out at the… See More>
    Manager

    4/17/2024

    The Station at MacArthur Apartments
    Thank you for acknowledging the hard work of our maintenance team at The Station at MacArthur. We're glad to hear that their efforts are appreciated. We take your concerns about the support from management and the enforcement of disposal rules seriously. We are continually working to improve our services and ensure that all team members have the support they need. Your feedback helps us focus on these areas and we are committed to making necessary adjustments. Thank you for being a valued member of our community.
    Review Author Icon

    Resident 1243763

    Verified Resident 2023 - 2024

    4/12/2024

    Work orders takes forever to complete and even if they do they do not stay in place. Had to call/visit/raise request multiple times to get things done. Work orders takes forever to complete and even if they do they do not stay in place. Had… See More>
      Manager

      4/13/2024

      The Station at MacArthur Apartments
      Hi, we regret to hear you were not pleased with your recent experience at The Station at MacArthur. Please feel free to get in touch if you'd like to discuss it with us directly so we can make it right. If you are willing, please contact us at (972) 751-8200.

      Updated Review

      Review Author Icon

      Resident 1235734

      Verified Resident 2024

      4/5/2024

      Apartment looks really nice, but you need a lot of patience when applying for an apartment. Lots of back and forth between management and having to deal with incorrect info on our forms made it a hassle to just apply. Asking for something to get… See More>
        Manager

        4/6/2024

        The Station at MacArthur Apartments
        We’re truly sorry for the difficulties you faced during your application process and with maintenance requests at The Station at MacArthur. We aim for a smoother experience and are addressing these issues to improve our service and responsiveness. Your patience and feedback are greatly appreciated, and we’re committed to making positive changes. Thank you for bringing these concerns to our attention.
        Review Author Icon

        Resident 1235585

        Verified Resident 2023 - 2024

        3/16/2024

        It has been challenging. Moving into this bigger unit was a nightmare the people who made a difference in my experience were Ladaria, Chip at corporate, and the new property manager Breana. other than that. I never had an issue before the transfer.

          Manager

          3/18/2024

          The Station at MacArthur Apartments
          Hi, thanks for taking time to give feedback about your experience with us. Your input matters! If you are willing, please contact us at (972) 751-8200.
          Review Author Icon

          Resident 1233134

          Verified Resident 2012 - 2024

          3/8/2024

          When I first moved in it was great everything was up-to-date everything you asked for they did it the lawn was taken care of the trash was taken care of but after that I've been through 5 managers and they've all been downhill They just… See More>
            Manager

            3/11/2024

            The Station at MacArthur Apartments
            Hi, thanks for taking time to give feedback about your experience with us. Your input matters! Please reach out to us at (972) 751-8200 at your earliest convenience and we will do our best to resolve this with you.
            Review Author Icon

            Resident 1229983

            Verified Resident 2024

            2/27/2024

            Before you move in and sign the lease, make sure everything is ready. Walk through the community and review every amenity thats offered. Ask them to keep it on paper than ending up with nothing or something.

              Manager

              2/29/2024

              The Station at MacArthur Apartments
              Hi, thanks for taking the time to leave some honest feedback. Here at The Station at MacArthur, we're always looking for ways to go Beyond Expectations, so we appreciate your input. If you're willing, we'd love to have you contact our community manager at (972) 751-8200 to talk about how we can better serve you in the future.
              Review Author Icon

              Resident 1227471

              Verified Resident 2023 - 2024

              2/18/2024

              The apartment ate older but nice. When you move in you have to do a thorough check on everything and make sure everything has been updated for your liking cleaned carpet shampoo, door knobs, work handles, light switch work,wash and dryer,stove top oven,turn water off/… See More>
              Manager

              2/20/2024

              The Station at MacArthur Apartments
              Hello, we're genuinely sorry to hear that you had a negative experience. Our team is dedicated to ensuring the happiness and satisfaction of all our residents, and we would like to resolve any issues you may have encountered. Please reach out to us at (972) 751-8200 and we'll be more than happy to discuss your feedback further and find ways to turn your experience around. Your satisfaction is our top priority.
              Review Author Icon

              Resident 1227018

              Verified ProspectVisited 2024

              2/16/2024

              Nice apartments but could use upgrades and renovations to all apartments. The leasing team were nice and the self tour was very convenient and helpful in making my decision not to rent here. The area is also great with airports nearby.

                Manager

                2/18/2024

                The Station at MacArthur Apartments
                Hello, your feedback helps us improve, so thank you for taking the time share your experience. If you're willing to chat, please contact us at (972) 751-8200 so we can discuss your experience in detail to further improve. Looking forward to hearing from you.
                Review Author Icon

                Resident 1221044

                Verified Resident 2023 - 2024

                1/28/2024

                Es un ?rea donde hay paz y tranquilidad en el hogar nuestro alrededor siempre est?n limpios las atenciones con los servicios son excelentes hay buenos comunicaci?n por parte de la oficina con respecto a los residentes les recomiendo mucho esta localidad

                  Manager

                  1/30/2024

                  The Station at MacArthur Apartments
                  Hola, apreciamos las amables palabras acerca de nuestro complejo. Esperamos que continúe llamando hogar a The Station at MacArthur en los años venideros. Como siempre, no dudes en comunicarte con nosotros directamente si hay algo adicional que podamos hacer para mejorar tu experiencia aquí con nosotros. ¡Gracias!
                  Review Author Icon

                  Resident 704192

                  Verified ProspectVisited 2024

                  1/14/2024

                  I had an overall good tour experience, however, the apartments reviewed were not as advertised. Walls were a darker color than advertised on the virtual tour, which makes a major difference. Walls should be beige as advertised. They were a dark grey color, if I… See More>
                    Manager

                    1/15/2024

                    The Station at MacArthur Apartments
                    Hi, thanks for taking the time to leave some honest feedback. We appreciate it! If you are willing, please contact us at (972) 751-8200.
                    Review Author Icon

                    Resident 1217010

                    Verified ProspectVisited 2024

                    1/14/2024

                    Not good experience they didn't let me tour the apartment either of the two different days I was there. Leasing agent ---- and girl w braces joke around too much and are prejudice against -----/young people . I am a -------------------------------------------------------------------------------------- I was extremely polite… See More>
                      Manager

                      2/9/2024

                      The Station at MacArthur Apartments
                      Hi! Thank you for taking the time to share your experience with us at The Station at MacArthur. We'd love the opportunity to resolve any issues and make you a happy resident. Please reach out to us so that we can work toward a solution. Thank you!
                      Review Author Icon

                      Resident 1216562

                      Verified Resident 2019 - 2024

                      1/12/2024

                      Stay away. Awful and rude staff. Things never get fixed as they don't have money to fix them. Complex is old and needs lots of updates that CAF has no money to fix. Water shutoff every other week for an emergency leak. AC/electric bill insane… See More>
                      Manager

                      1/13/2024

                      The Station at MacArthur Apartments
                      Hi, it's truly upsetting to hear that you didn't receive the top-notch service we strive to provide. Please reach out to us at (972) 751-8200 at your earliest convenience and we will do our best to resolve this with you.
                      Review Author Icon

                      Resident 1216029

                      Verified Resident 2023 - 2024

                      1/10/2024

                      I have not had a good experience. The first unit I was leased smelled horrible and was dirty. Then I was put into another unit and I had to pay more even though they tried to put me in a dirty place. This place has… See More>
                        Manager

                        1/13/2024

                        The Station at MacArthur Apartments
                        Hi, we are disheartened to hear about your experience here in our community. We'd like to resolve these issues for you as quickly as possible. Please reach out to us at (972) 751-8200 at your earliest convenience and we will do our best to resolve this with you.
                        Review Author Icon

                        Resident 1211745

                        Verified Resident 2023

                        12/26/2023

                        It is hard to get any work order addressed in a timely manner. I have put in multiple work orders and either no one ever comes out or it take a very long time for someone to arrive and address the issue. The last work… See More>
                          Manager

                          12/28/2023

                          The Station at MacArthur Apartments
                          Hi, thanks for taking the time to leave some honest feedback. We appreciate it! If you are willing, please contact us at (972) 751-8200.
                          Review Author Icon

                          Resident 1211325

                          Verified Resident 2023

                          12/24/2023

                          Definitely could be the perfect dream complex to move into with all that is around. However they have some ways to go until they reach comfort cushion. If I had known or at least trusted the reviews I would have not jumped the gun.

                            Manager

                            12/25/2023

                            The Station at MacArthur Apartments
                            Hello, your feedback helps us improve, so thank you for taking the time to share your experience. If you're willing to chat, please contact us at (972) 751-8200 so we can get a better understanding of your concerns. Looking forward to hearing from you.
                            Review Author Icon

                            Resident 809139

                            Verified Resident 2023

                            12/22/2023

                            Just moving in. Two appliances needing immediate repair, I was able to talk with office staff and get a prompt response. Maintenance able to get the appliances working promptly. These items still need a few new parts for their designed use and we have been… See More>
                              Manager

                              12/24/2023

                              The Station at MacArthur Apartments
                              Hey, our pleasure! Happy you had a great experience. If you have any further questions, please give us a call. We're always happy to help!
                              Review Author Icon

                              anonymous

                              Resident 2023

                              11/19/2023

                              PLEASE AVOID TERRIBLE!

                              PLEASE AVOID APARTMENTS! CAF MANAGEMENT is the owners of The Station at MacArthur Luxury Living. Just to start off there is nothing luxury about The Station at MacArthur. CAF management hasn’t invested anything into the apartments since taking over two years ago everything in it… See More>
                                Manager

                                11/22/2023

                                The Station at MacArthur Apartments
                                Hi! We sincerely apologize for this situation you've described, and our management team has contacted you to resolve this quickly. Thank you for taking the time to share your feedback with us at The Station at MacArthur.
                                Review Author Icon

                                browneyes58

                                Resident 2022

                                10/3/2022

                                Beautiful place to live

                                The GOOD: Beautiful place to live. For the most part, place is beautifully maintained. There are some residents who like to leave their trash bags in front of their apts., which is annoying. It's not pleasing to the eye. MORE GOOD: Whenever I've gone to… See More>
                                  Manager

                                  10/8/2022

                                  The Station at MacArthur Apartments
                                  Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
                                  Review Author Icon

                                  anonymous

                                  Resident 2022

                                  9/24/2022

                                  Bad moving experience

                                  Not so good moving experience at station at macarthur so far. Multiple moving issues found including safety issues. I have an infant and carpet has multiple loose nails. Dryer broken. Master bath tub knob broken. Charging for trash, but no trash bin provided. To top… See More>
                                    Manager

                                    9/27/2022

                                    The Station at MacArthur Apartments
                                    Hi, we're disappointed to hear of the negative experience you had at our location. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (972) 751-8200 so we can work towards a resolution.
                                    Review Author Icon

                                    anonymous

                                    prospectiveVisited 2022

                                    9/7/2022

                                    0/10 would not recommend. Management team does not follow up on requests

                                    We have had two poor experiences as an applicant so can't even imagine what it would be like as a resident. Few months ago while in town, I visited this complex and had a tour. requested a three bedroom. Lady told me those are hard… See More>
                                      Manager

                                      9/12/2022

                                      The Station at MacArthur Apartments
                                      Hi, thank you for taking the time to leave us feedback about your experience with us. We would like to work towards a resolution, so if you are willing, please reach out to us at (972) 751-8200 to discuss this further.
                                      Review Author Icon

                                      Resident 1031887

                                      Verified Resident 2022

                                      7/29/2022

                                      Overall experience has been wonderful. The entire staff is friendly, helpful, and professional. Application process was quick. Community appears clean and well kept. No experience with maintenance yet.

                                        Manager

                                        8/2/2022

                                        The Station at MacArthur Apartments
                                        Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!
                                        Review Author Icon

                                        Resident 1048129

                                        Verified Resident 2022

                                        7/25/2022

                                        So far horrible, I regret the moment I signed the lease and then saw my apartment and the horrible state it was in. Management is not responsive and nothing is getting fixed, and they DO NOT CARE, as long as you get them a… See More>
                                          Manager

                                          12/9/2022

                                          The Station at MacArthur Apartments
                                          We're happy to report this situation has been resolved. Please do not hesitate to contact us if you need anything else! You can reach us via phone at (972) 751-8200 or by email at The Station at MacArthur. Thank you so much for calling our community home!
                                          Review Author Icon

                                          Resident 1043586

                                          Verified Resident 2022

                                          7/10/2022

                                          Totally upset with the maintenance department, I have raised the complaint 3-4weeks back till now it's not completed. Please try to complete the maintenance requests in time and don't close the request with out working.

                                            Manager

                                            12/13/2022

                                            The Station at MacArthur Apartments
                                            Oh no! Please reach out to us directly so we can address your concerns quickly. Thank you!
                                            Review Author Icon

                                            Resident 1043196

                                            Verified Resident 2022

                                            7/8/2022

                                            Would not recommend living here unless you like trash piled high (think landfill), on occasion. Maintenance is a foreign concept. Inspect and look at everything before signing lease prior to getting keys.

                                              Manager

                                              7/11/2022

                                              The Station at MacArthur Apartments
                                              Hello, we are disheartened to hear about your experience here in our community. We'd like to resolve these issues for you as quickly as possible.
                                              Review Author Icon

                                              Resident 1042547

                                              Verified Resident 2021 - 2022

                                              7/6/2022

                                              Very disappointed in the lack of maintenance of this community. It has the potential to be great given its location and style of townhomes, but unfortunately the service is terrible and there is no communication between the office and the residents

                                                Manager

                                                12/13/2022

                                                The Station at MacArthur Apartments
                                                Verified Resident 1042547, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Thank you for leaving feedback. Please reach out to us at (972) 751-8200 so we may identify ways to improve your experience.

                                                Features & Amenities

                                                Laundry
                                                • Washer/Dryer
                                                Parking
                                                • Garage
                                                Pets
                                                • Cats Allowed
                                                  Pet Limit: 2
                                                  Less Info
                                                  More Info
                                                • Dogs Allowed
                                                  Restrictions: Breed restrictions apply. No weight restrictions.. Pet Limit: 2
                                                  Less Info
                                                  More Info
                                                • Animal type not listed Allowed
                                                Other
                                                • Bark Park
                                                • Business Center
                                                • Community Events
                                                • Conference Room
                                                • Faux Wood Floors
                                                • Fireplace
                                                • Fitness on Demand
                                                • Gated Access
                                                • Granite Countertops
                                                • Gym with Weight Training Equipment
                                                • Indoor/Outdoor Lounge with Television
                                                • Large Closets
                                                • Lawn Games
                                                • Outdoor Kitchen with BBQ Grills
                                                • Package Receiving Service
                                                • Pet Friendly Community
                                                • Poolside Sundeck
                                                • Premium Hardware and Lighting
                                                • Private Balcony/Patio
                                                • Professional Caf Management
                                                • Resident Perks Program
                                                • Resort Style Pool and Sundeck
                                                • Stainless Steel Appliances
                                                • Townhomes
                                                • Valet Trash Service
                                                • Wi-Fi in Common Areas
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                                                Leasing

                                                Live in luxury in one of our one, two, or three bedroom townhomes which include a private attached garage, designer cabinets & stainless steel appliances. Our amenities include a top notch fitness center, 3 pristine swimming pools and an outdoor grilling kitchen. Our townhomes are nestled in a gated community with gorgeous, mature landscaping & Tuscan feel. The Station at MacArthur is located in the heart of Las Colinas, situated between exquisite restaurants and shopping with quick, easy access to 114 and 183, or hop onto the DART. Your life of comfort & luxury awaits you at The Station at MacArthur.
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                                                Office Hours

                                                • Sunday: Closed
                                                • Monday - Friday: 09:00 AM - 06:00 PM
                                                • Saturday: 10:00 AM - 05:30 PM
                                                This community is managed by

                                                CAF Management

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                                                Communities
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                                                Questions & Answers (1)

                                                Anonymous
                                                Asked on: 08/08/2018
                                                Q: What are the fees approx per month for water, trash, pest, etc?

                                                Frequently Asked

                                                Based on 1240 number of votes by renters, The Station at MacArthur Apartments is currently rated 3.4 out of 5 stars.
                                                The Station at MacArthur Apartments is rated 3.6/5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
                                                The Station at MacArthur Apartments is rated 2.6/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                The Station at MacArthur Apartments is rated 3.6/5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                The Station at MacArthur Apartments is rated 2.8/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                The Station at MacArthur Apartments is rated 3.9/5 stars in our renters neighborhood survey, which is considered average. The complex is located in a neighborhood with some safety or desirability concerns, with limited access to local attractions and services.
                                                The Station at MacArthur Apartments is rated 2.6/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                Managers have responded to 100% of their community reviews in the past year.
                                                Managers have replied within 3.24 days to their community reviews in the past year.
                                                CAF Management
                                                Cats Allowed
                                                Pet Limit: 2
                                                Dogs Allowed
                                                Restrictions: Breed restrictions apply. No weight restrictions.
                                                Pet Limit: 2
                                                Animal type not listed Allowed
                                                1 Bed, 1 Bath
                                                2 Beds, 1.5 Baths
                                                2 Beds, 2 Baths
                                                3 Beds, 2.5 Baths

                                                Contact Property

                                                The Station at MacArthur Apartments

                                                April 2024

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                                                Baths

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                                                The Station at MacArthur Apartments is a 670 - 1,453 sq. ft. apartment in Irving in zip code 75038. This community has a 1 - 3 Beds, 1 - 2.5 Baths, and is for rent for $1,294 - $3,034. Nearby cities include Farmers Branch, Euless, Dalla, Coppell, and Emory.

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