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The Winsted at Valley Ranch

10501 North Macarthur Boulevard

Irving, TX 75063

 
 
 
 
 
 

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Resident · 2017 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/04/2018
I Strongly recommend you do not stay here unless you like crying babies, useless staff, and lots of bugs! This could be a great place under different management, but that is not the case. The whole place including your place smells like curry, there are serious and unaddressed bug problems, and the manager Brenda who has to say anything to get it fixed is perpetually at lunch. When she does get around to actually fixing it it is your fault for not reaching out sooner? The whole place and I mean the whole place has busted sprinkler heads pouring water on the ground and dead grass. They simply do not care, for the money live somewhere newer or nicer, the tacky linoleum and cheap fixtures are dingy and gross, I do like the attached garage though so they have that!
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The Winsted at Valley Ranch Manager

09/17/2018

Hello, I am so sorry to see your review. We understand there are times when reviews are posted anonymously, as a resident or guest may not want their name posted on the internet. Without knowing which apartment you are in, it is difficult for me to assist in resolving your concerns. I'd be happy to speak with you directly, please feel free to call me at your convenience. I want to promptly address the issues you have mentioned here, your happiness is critically important to us and we appreciate your feedback. Thank you, Matt Bernstein Gaines Investment Trust Customer Service Manager 858-617-0884

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The Winsted at Valley Ranch

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