Tower Village Apartments

What is epIQ?

Tower Village Apartments

1700 E Northgate Dr, Irving, TX 75062
(315 Reviews)
$619 - $899/mo
Share Feedback
Write a Review
Leave a Video ReviewNew

Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

See Floor Plan Details

2 Bedrooms

2 Beds, 1 Bath

See Floor Plan Details

2 Beds, 2 Baths

See Floor Plan Details

3 Bedrooms

3 Beds, 2 Baths

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

N/A
N/A

Renter Ratings

N/A

Review Ratings

Noise

0.0

Grounds

0.0

Safety

0.0

Office Staff

0.0

Maintenance

0.0

Neighborhood

0.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

N/A

Number of reviews in the past 365 days

N/A

Managerā€™s Review Engagement

N/A

Percentage of reviews responded to

N/A

Managerā€™s Review Reply Time

N/A

Average time to respond to reviews

N/A

View Community Timeline
View Community Timeline

Tower Village Apartments Reviews

(315)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

Cory_S618

Resident ā€¢ 2019 - 2021

2/2/2022

This is the worst place to live, avoid at all costs. This property is disgusting and the employees to match. They kept our deposit and charged us over 500$ in fees to which I paid by check. They then proceeded to lose the check andā€¦Ā See More >
    Review Author Icon

    anonymous

    Resident ā€¢ 2020

    12/17/2020

    Have had a great experience with the new staff. They are very friendly and very helpful. New management is way better. Hopefully will bring some new things as well. Ugh I hate long reviews. Lol. :) :)

      Review Author Icon

      anonymous

      Resident ā€¢ 2020

      6/24/2020

      Don't move here, the WORST place ever. I'm not the type of person that wants to review but I have to do this. The management team is so rude, they don't even care about your problems at all. Cockroaches and bugs everywhere, water-leaking, ceiling-leaking, myā€¦Ā See More >
        Review Author Icon

        anonymous

        Resident ā€¢ 2019 - 2020

        4/6/2020

        This is a terrible apartment complex. The apartments are low quality, smelly, dirty, pest-infested (insects AND rodents), and leaky. The rooms are dark, the air conditioning is unreliable, and I felt unsafe as I walked from my car to my apartment. I only chose toā€¦Ā See More >
          Review Author Icon

          anonymous

          Resident ā€¢ 2019 - 2020

          3/23/2020

          Not recommend! Unless you're UD students and you don't have a car, it's not worth your money to live here. Management team is not helpful and unfriendly. However, the maintenance team is really nice and helpful.ā€¦Ā See More >
            Review Author Icon

            Shellbiem

            Resident ā€¢ 2019

            9/4/2019

            Do not move here!! They watch your every move! Maintenance is terrible, the maintenance men smokes weed with the people who live here. The office administration has horrible attitude ! NOT THE PLACE TO LIVE !

              Review Author Icon

              lynnanthony

              Resident ā€¢ 2017 - 2018

              2/21/2018

              The staff is so rude and they will ignore your calls and emails until you show up at the office. If you work 8-5 you're screwed! the roof leaks the plumbing is trash . and you have to pay rent via an APP, yes youā€¦Ā See More >
                Review Author Icon

                Schuhri

                Resident ā€¢ 2017 - 2018

                1/2/2018

                The new management is incompetent. They promised new amenities and instead raised prices and made things inconvenient. For instance, the renters website will not allow you to see your balance or what you have payed. They're website is singularly unhelpful. Even the amenities that theyā€¦Ā See More >
                  Review Author Icon

                  anonymous

                  Resident ā€¢ 2017

                  10/22/2017

                  Unfortunately the management have changed and the new one is terribly bad that none can explain. The front desk lady named Elisabella seem to have some mental issues "seriously". The maintainance guys speak little to barely no English. Request for something to be done andā€¦Ā See More >
                    Review Author Icon

                    Resident 388285

                    Verified Resident ā€¢ 2015 - 2017

                    8/25/2017

                    Its great for students, I would say its a good learning experience. I would not recommend any one with small children or people who like to sleep in to move there as students do socialize quite often. Walls are thin you can often hear neighborsā€¦Ā See More >
                      Review Author Icon

                      Resident 382654

                      Verified Resident ā€¢ 2014 - 2017

                      8/12/2017

                      Normal experience, The price is good and the property is clean. Even though there is students in the community, its rare to be annoyed by their parties. In general, you will find the area quite. Sometimes, I have a problem in finding a parkingā€¦Ā See More >
                        Review Author Icon

                        Resident 382644

                        Verified Resident ā€¢ 2015 - 2017

                        8/12/2017

                        It has decent, it is not outstanding definitely was well priced on 2015 but slowly there prices started increasing. However the interiors of the apartment are very very dull. Apart from that it's all fine.ā€¦Ā See More >
                          Review Author Icon

                          Resident 382638

                          Verified Resident ā€¢ 2017

                          8/12/2017

                          Environment seems safe at night but it could be better. Also, ladies at the desk were unhelpful and rude most times.They were insensitive and unwilling to do anything with regards to explaining/clarifying misunderstandings.

                            Review Author Icon

                            Sami_H

                            Resident ā€¢ 2016 - 2017

                            8/8/2017

                            Really convenient parking complex across the street from University of Dallas. The 3 bedroom apartment is the one I lived in, and it is pretty roomy. Overall my stay at Tower Village was all right!!

                              Review Author Icon

                              Resident 375323

                              Verified Resident ā€¢ 2013 - 2017

                              7/26/2017

                              its a good complex for family and the location is close to everywhere. since i live here, i feel confortable with everything, the neightborgs are good persons, it means that the tower village team are worried about every person who wants loveā€¦Ā See More >
                                Review Author Icon

                                Chris_C317

                                Resident ā€¢ 2016 - 2017

                                7/24/2017

                                Great facility worth every penny Jessica is a real life saver

                                  Review Author Icon

                                  Etdownen@gmail.com

                                  Resident ā€¢ 2016 - 2017

                                  7/22/2017

                                  I have had several service issues that have gone over a month before they are repaired. Dishwasher leaking and bathtub clogged. They have conveniently lost the copy of my key and the turn over rate of the staff is ridiculous. They have one pool forā€¦Ā See More >
                                    Review Author Icon

                                    mcarmona15789

                                    Resident ā€¢ 2017

                                    7/7/2017

                                    Every time I've had an issue with the payment system, the office has gladly helped me out. Minus the bugs that pop up every once in a while, the apartment is in good condition. I'm pleased with the service.ā€¦Ā See More >
                                      Review Author Icon

                                      anonymous

                                      Resident ā€¢ 2017

                                      6/29/2017

                                      Tower village staff are unresponsive to complaints. Expect to see a cockroach in your apartment if you live on the ground floor. They lack the meaning of customer service; they lack empathy and manners. DO NOT EXPECT GOOD SERVICE FROM THEM! Staff are not professionalā€¦Ā See More >
                                        Review Author Icon

                                        Ted W

                                        Resident ā€¢ 2016 - 2017

                                        6/24/2017

                                        ***WARNING*** If you are planning on moving in: Make sure you take pictures of the condition of the apartment. And put it in writing that they will fumigate the apartment prior and during your tenure there. They will claim that there is DAMAGE to your apartment uponā€¦Ā See More >
                                          Review Author Icon

                                          Resident 360101

                                          Verified Resident ā€¢ 2016 - 2017

                                          6/21/2017

                                          The first interaction I had with the property manager, she said I was unable to move in the weekend we had scheduled, which was in two day from when she contacted me apparently there was a bug infestation but she said there was a partā€¦Ā See More >
                                            Review Author Icon

                                            Deshay83

                                            Resident ā€¢ 2017

                                            6/15/2017

                                            The place is great the people in the office is cool and helpful. The laundry room need to be better.

                                              Review Author Icon

                                              Resident 346588

                                              Verified Resident ā€¢ 2014 - 2017

                                              5/19/2017

                                              Fantastic area, quiet and very scenic. Right down the street from pretty much everything. Overall, it is a great place to raise a family. Only downside is that it is next to a college and they can be a bit noisy every once in aā€¦Ā See More >
                                                Manager

                                                5/19/2017

                                                Tower Village Apartments
                                                Dear Resident, Thank you for taking the time to post a review about Tower Village Apartments. Our team strives very hard to ensure everyone's experience at Tower Village is an enjoyable one. We are pleased to hear that you like the area and consider our community a great place to raise a family. In the event that your neighbors get loud, please keep in mind that we have IPD here 7 nights a week and you can reach them by dialing our office number and following the prompts on the answering service. Again, thank you for taking the time to write a review for us! Regards, Shalina Musani Community Manager
                                                Review Author Icon

                                                Resident 336481

                                                Verified Resident ā€¢ 2014 - 2017

                                                4/26/2017

                                                Staff unresponsive to concerns and complaints. Delapidated apartment with cracked walls and ceiling from poor foundation and earthquake damage. Terrible neighbors that the management refuses to do anything about. Loud noises from drunk college kids. Periodic police raids for drugs. Clothes stolen from laundry facility.ā€¦Ā See More >
                                                  Manager

                                                  5/18/2017

                                                  Tower Village Apartments
                                                  Dear Resident, I am so sorry to hear you have been unhappy with your home at Tower Village. The concerns you reference in your review about delayed repairs are not indicative of the service we strive to provide. Please contact me directly with any outstanding work orders that you may have so that we can insure your concerns have been addressed. Generally speaking, most work orders are completed within 24-48 hours. As you are aware we do employ City of Irving Police to patrol the community 7 days a week and believe this helps make Tower Village a peaceful and enjoyable environment. In our nightly reports the officers have not informed us there have been these concerns, so we would appreciate having any details you have so we can discuss it with our officers. The management of Tower Village encourages those interested in living at the community to contact the local police department regarding statistics in the area or at Tower Village Apartments. The number to call is 972-721-1010. Lastly, we are so sorry to hear you are having pest control issues. Tower Village Apartments is always more than willing to go through any obstacle to find a solution to any problem when they arise. We have not had an incident we could not fix or find a solution to yet and pest control is no exception. We have taken extra steps to spray on the exterior of buildings and then the treatment of the interiors. We are interested in finding out more about your pest control issues with the pests you have mentioned above as we have received no such complaints here at the office. We have weekly pest control services available to our residents at no additional cost and would like to get you added to our pest control list for the next service. Please contact me via phone at 972-438-2515 or via email at manager@towervillageapts.com. Thank you, Shalina Musani COmmunity Manager
                                                  Review Author Icon

                                                  Resident 333903

                                                  Verified Resident ā€¢ 2016 - 2017

                                                  4/19/2017

                                                  The wall are thin,the next door neighbors/college students are extremely loud,leaves beer bottles and cans in front of door and on the property ,can also hear running and noise from neighbors above unit

                                                    Manager

                                                    5/18/2017

                                                    Tower Village Apartments
                                                    Hello, I am sorry to hear that you can hear your neighbors and have experienced litter around your front door. We have a full time groundskeeper on our staff who works hard to make sure the property is always kept up with and well taken care of. If you feel that your area needs some added attention please let me know via phone or email and we will gladly make sure that we address the issue. Also, as you are aware, Tower Village has IPD patrol the property nightly 7 days a week. If you are experiencing loud neighbors please use our office phone number to contact them via the answering service so that they can address the noise concern. I hope that you reach out to me directly so that we can further discuss your concerns. I look forward to hearing from you, Shalina Musani Community Manager

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    Pets
                                                    • Cats Allowed
                                                      Comments: No Dogs
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Community Center
                                                    • Controlled Access
                                                    • Pool
                                                    Show Less
                                                    Show More

                                                    Leasing

                                                    Tower Village presents to you an unsurpassed quality of life... come experience it today! Here you will discover a community with all the comfort and convenience you expect. Exceptional quality, traditional lifestyle, and peaceful atmosphere are the signature of Tower Village Apartments. We cater to you and your needs to make life easier. Tower Village offers numerous amenities and superb floorplans that are unmatchable. From thoughtfully crafted interiors, to well-maintained grounds and exteriors, we strive to keep your neighborhood a place that will offer years of pride and gracious living. Let us spoil you. Visit us today !
                                                    Show Less

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q:Ā Can you hear your neighbors?

                                                    Frequently Asked

                                                    What is the pet policy at Tower Village Apartments?
                                                    Cats Allowed
                                                    Comments: No Dogs
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Check Availability

                                                    Tower Village Apartments

                                                    March 2024

                                                    Sun
                                                    Mon
                                                    Tue
                                                    Wed
                                                    Thu
                                                    Fri
                                                    Sat
                                                    1
                                                    2
                                                    3
                                                    4
                                                    5
                                                    6
                                                    7
                                                    8
                                                    9
                                                    10
                                                    11
                                                    12
                                                    13
                                                    14
                                                    15
                                                    16
                                                    17
                                                    18
                                                    19
                                                    20
                                                    21
                                                    22
                                                    23
                                                    24
                                                    25
                                                    26
                                                    27
                                                    28
                                                    29
                                                    30
                                                    Beds

                                                    0

                                                    Baths

                                                    0

                                                    Is this your community?

                                                    Claim your community to update listing information, capture leads, and respond to reviews!

                                                    Tower Village Apartments is an apartment in Irving in zip code 75062. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $899. Nearby cities include Farmers Branch, Euless, Coppell, Emory, and Grapevine.

                                                    Your privacy and identity are important to us. Please review the Terms and Guidelines before sharing private or non-public information with matches.