What is epIQ?

Valley Trails

8903 Valley Ranch Parkway East, Irving, TX 75063
(41 Reviews)
$1,450 - $1,669/mo

Reviews

(41)

2.2 rating

See Details

41 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

anonymous

prospectiveVisited 2020

10/12/2020

During an online rental property search in Irving, Tx. I came across Valley Trails. Want to start off by saying I got this feeling that this could be the one. Called and spoke with a Rep in the office and it was like I was sitting right there, talking face to face, I could her smile through her voice. Looking forward to possibilities in this most Pleasant, Professional and all around inviting complex!!

    Review Author Icon

    anonymous

    Resident 2017 - 2019

    1/6/2019

    This apartment has a infestation with mice and roaches. Not a clean, not a safe, or a comfortable place to live in. In the last couple of weeks It been over 5 mice and I contact the office to let them know I'm very uncomfortable stay in my apartment she told me ppl live in pest issues all the time so I can still stay there that response showed me they really don't care about the issue and I have a child that's scared to go in her own house.

      Review Author Icon

      anonymous

      Resident 2018

      9/21/2018

      NEDS NEW CARPET ,INTERIOR NEEDS UPDATED RENT GOES UP ABANDONED CARS IN THE PARKING LOT TRASH EVERYWHERE THE BREEZEWAYS ARE DISGUSTING I WALKED THE ENTORE PROPERTY AND THIS PICTURE SAYS ENOUGH .DONT WAIST YOUR TIME AND MONEY IF THE APT FLOODS NO NEW CARPET NOTHING .....

        Review Author Icon

        anonymous

        Resident 2015 - 2017

        11/4/2017

        This is my 2nd time putting up my review, as my last one was removed! we lived here for 2 yrs. I have NEVER seen as many roaches in my life. see the picture. they are HUGE in size. I cant wait to get out, total infestation!

          Review Author Icon

          Yxz

          Resident 2013 - 2015

          9/6/2015

          Pure ------, if you are ------------------ you will love it. If you enjoy hang out in the parking lots and stairways go for it!

            Review Author Icon

            anonymous

            Resident 2013 - 2014

            8/19/2014

            i stayed here in app ------ for 1 1/2 yrs.. Location is absolutely awesome.. staff .. ( ----- and --------- ) are very helpfull . maintence folks are also very helpfull and also reply to the queries immediately .. Quiet neghbourhood.. lot of place for kids to play around. Only issue is appartments are bit old and have less storage. Over all my stay here was very good.. Thanks to the staff ... ------

              Review Author Icon

              anonymous

              Resident 2013

              9/13/2013

              I have lived here for 2 years now. It's an okay place to live. The location is absolutely wonderful and very convenient. The schools are great as well. The only thing that I hate about living here would be the kids. They are the absolute worst and I wouldn't dare allow my children to hang around these wanna be thugs or laundromat girls. The kids use the laundry room as a personal motel room. I think they should have someone man the laundry room and charge a fee on the weekend. I believe it could be very profitable. Kids are walking around and hanging out at all hours of the night. I wonder where the parents are but who knows. All the little kids hang out in the parking lot and the streets with their bikes etc. I don't understand why parents would allow their children to play or ride their bikes in the street when there is a FREE park and bike path literary across the street. I can't pinpoint any race of people because all of them are allowing their children to do this. The office staff is okay I guess. I never really had any issues… See More>
                Review Author Icon

                anonymous

                prospectiveVisited 2013

                8/8/2013

                This place is over-run with "thugs-in-training"....stay away from here. My kid has friends that live there and I have banned him from walking over there even in the DAYTIME......he has been harrassed by a group of punk----------------------- who think they are tough when 6-7 kids gang up on one kid.....hell it even happens at the Rec Center across the street.... so the review is pretty much a review of Valley Ranch in general....it used to be a very nice place but I hear around 2005, after Katrina hit, it really started to go down hill as the apartments started absorbing the riff-raff washed out by the hurricane..... my advice to any home owner in Valley Ranch is to sell your house before the values start to drop dramatically....the word is getting out that Valley Ranch is infested with ------------------- that thrive on public assistance that the target rich environment of the hard working home owners of Valley Ranch provide for these thugs to committ acts of battery, robbery, and just plain meanness!!!!

                  Review Author Icon

                  anonymous

                  Resident 2012 - 2013

                  2/8/2013

                  DON'T MOVE HERE!!!!! LIVING HERE HAS BEEN THE WORST EXPERIENCE IN APARTMENT RENTING HISTORY FOR ME I THOUGHT I WAS FINDING A PERMANENT PLACE TO LIVE ATLEAST UNTIL I COULD AFFORD MY OWN HOUSEBUT THAT'S NOT WHAT I FOUND I HAVE NEVER LIVED IN ANY APARTMENT FOR A YEAR OR LESS UNTIL I GOT TO THESE YOU COULD NOT PAY ME TO LIVE HERE ANY LONGER OR EVER AGAIN FOR THAT MATTER THE MANAGEMENT IS HORRIBLE THEY LIE AND MANIPULATE YOU OUT OF YOUR MONEY ESPECIALLY THOSE ON HOUSING YOU HAVE TO CONTINUOUSLY CALL THEM IF YOU WANT ANYTHING FIXED THERE VERY RUDE AND SOMETIMES UNPROFESSIONAL ONE OF THEM IS EXTREMELY HOMOPHOBIC AND I JUST CAN'T TAKE ANOTHER SECOND OR DAY OF THERE IDIOCY PLEASE ANYONE ON HOUSING DO NOT I REPEAT DO NOT MOVE HERE IT'S EASY TO GET IN BUT THEY MAKE IT VERY DIFFICULT TO GET OUT THEY WILL TRY AND KEEP YOU HERE JUST TO GET YOUR MONEY I WAS TOLD I OWE 851 IN DAMAGES FOR CARPET AND BLINDS AND THAT MY DEPOSIT DOESN'T GO TOWARDS THAT SO I HAVE TO PAY 851 PLUS THEY ARE KEEPING MY DEPOSIT SO THEY CAN HAVE SOMEONE PROFESSIONALLY… See More>
                    Review Author Icon

                    anonymous

                    prospectiveVisited 2009 - 2013

                    1/7/2013

                    DO NOT MOVE HERE PLEASE. THE APARTMENTS ARE ROACH AND MICE INFESTED, THE MANAGER IS VERY DIFFUCULT TO DEAL WITH AND DOES NOT KEEP TO HER WORD OR THE INFO THAT SHE GIVES YOU,THEY DO NOT FIX THINGS IN YOUR APT IN A TIMELY MANNER AND IF THEY DO COME TO FIX IT IT'S JUST ENOUGH TO GET BY FOR A LITTLE WHILE THEN YOU HAVE TO CALL AGAIN TO HAVE THE SAME THINGS FIXED OVER AND OVER. THERE ARE NO AMENITIES AT ALL NOR IS THERE A BUSINESS CENTER FOR THE RESIDENTS, THE RENT IS TOO DAMN HIGH AND OVERPRICED FOR THE SMALL APARTMENTS THAT THEY HAVE, THE ROOMS ARE SMALL AND THE CLOSETS. THERE ARE NO PROPERTY ACTIVITIES OR INCENTIVES FOR THE PEOPLE STAYING THERE. IT'S JUST AN OVERALL BAD PLACE TO STAY FOR ANYONE, I WILL NOT BE RECOMMENDING THEM TO ANYONE!!! POOR SERVICE PERIOD!!

                      Review Author Icon

                      nielsen148

                      prospectiveVisited 2012

                      10/21/2012

                      I am a grandmother who had children move from one state to Texas. We came across Valley Trails because of the nearby schools and good reputation of the schools. The outer appearance is well kept and nice. The managers are wonderful willing to help people!! The Apartments??? Absolutely INFESTED!!!! with roaches...come on now, really? Soon as the family moved in, the toilet exploded and drenched the "new" carpet. The cabinets are rotting and molding behind the refrigerator and stove! The roaches are coming out of the garbage disposal, all the cubboards and the vents! DISGUSTING!! Valley Trails...YOU SHOULD BE ASHAMED OF YOURSELF. Just because its subsidized doesn't mean it should be infested and unsanitary for children or anyone for that matter to live in. NO excuse for this.

                        Review Author Icon

                        anonymous

                        Resident 2012

                        9/22/2012

                        Wonderful management until u really get in! when u r already in n find problems they will not help u! u complain about roaches and they will not lift their fat asses to do anything for u! All the residents i had question all say the same! no matter how hard they try 2 keep it clean, and spray nothing disappear! let me mention how they treat u when u say u will be moving! they treat u like u r garbage! they have creepy maintance people that do anything 2 speak 2 u n if u dont they start looking @ u when u pass like ur @ fault! maintance r not qualified for the job! neither is management! so rent here is u r on a budget n until u get on ur feet! but expect 2 be treated like ur garbage and that ur not human! deal with it! plus u will never c ur deposit back no matter if u leave ur apartment clean they will try any trick in the book 2 make excuses 2 take it from u! even if u pay cash every month they will treat u like u r section 8… See More>
                          Review Author Icon

                          banshee331

                          Resident 2010 - 2012

                          9/3/2012

                          NEVER RENT IN THIS DUMP, ROACH MOTEL IF YOU INTO THAT, VENT ARE FULL OF MOLD, YOU BETTER LIVE IN A TENT, My conmplain went on a deaf ears,I have to spray weekly and clean the vents , the maintenance workers are bunch a pervert, one of them attempted to rap 13yrs resedent, this is dacumented with irving police, DO NOT RENT IN THIS HELL HOLE

                            Review Author Icon

                            anonymous

                            Resident 2012

                            6/12/2012

                            Horrible...

                            Kids hanging out in the streets playing. Too many unemployed tenants hanging out all times of day. Walls are paper thin, you can hear people taking showers... SMH! A problem with mold and stale smells in apartments. Window ceils are molded, especially when it rains, water drips thru windows (reported never fixed)...Pipes are rusted, sometimes water runs brownish...Please look at Laundry facility. I've been there for years and never been updated, run down laundry room tells the whole story!!!Great area though and OK school district, but I would advise look elsewhere!!!

                              Review Author Icon

                              anonymous

                              Resident 2012

                              1/14/2012

                              RUN!!!!!!!!!!!!!!!!

                              You get what you pay for!!!!!!! I have never in life lived in section 8 apartments and never will again. The tenants are ------, rude, ignorant along with the staff. My intelligent up stairs neighbor plays music all night long and God help us all if a game or special event is on. He stomps, yells out the patio door, etc. I just can't believe someone is that disrespectful. I hate it here and can't wait for my lease to end better yet I may break it to get from around these ignorant, ------ people. My down stairs neighbors stand outside and smoke weed and also sell dope. I fear for my safety!!!!!!!!!!RUN!!!!!!!!!! RUN!!!!!!!!!!! RUN!!!!!!!!!!!!!!!!!!

                                Review Author Icon

                                anonymous

                                Resident 2007 - 2009

                                11/19/2009

                                Great Apartments! Bad tenants

                                The community itself is very nice the location is wonderful even the staff i never had a problem with them if i needed something fixed it would get done that same day!! The apts are big and have plenty of space nice balcony and storage room and walk in closets were what won me here HUGE!! But as for the tenants the first day i moved in i witnessed my neighbor fighting with her boyfriend screaming and yelling @ 3 in the morning! Walls are very thin if i can hear what my neighbor is doing in her bedroom then we have a problem. even if somebody was outside your apt you can hear there whole conversation kids running everywhere screaming and yelling teens making out in the breezway yeah when the leasing office is open everything is calm everybody following the rules and all but after 6pm all hell breaks loose people smoking weed fighting crusing bumping music to the point my apt would vibrate pitbulls are not allowed but yet everyone has one they don't bring them out till at night when the leasing office is closed. Where i drew the line was when i went outside and… See More>
                                  Review Author Icon

                                  whatisaw

                                  prospectiveVisited 2009

                                  10/25/2009

                                  Hanging out!

                                  I vistied this apts complex and the office staff were very nice! The playground is not really a playground it is a joke. The apartment was clean and nice you get a free washer and dryer in your own unit. I got approved, but as the leasing agent was showing us the apt two guys were sitting on the stair chillin! That turned me off, she did make them go in the house, but it left a bad taste in my mouth. The grounds were clean, but I keep hearing bad things about these apts. The neighborhood is what pulls you in IT IS BEAUTIFUL. I wouldn't recommend these apts to single women with children.

                                    Review Author Icon

                                    anonymous

                                    Resident 2009

                                    4/14/2009

                                    my only complaint................are the out of control kids!

                                    Seriously, can people please control your kids? why would you want your kids to play in the parking lots? why would you let them run like crazy screaming like wild banshees? i saw yesterday the policeman that lives here, works here, be mobbed by a group of parents that was mad that he got after a large group of kids for being in the parking lots, screaming and acting wild and riding their stupid skateboards that they ram into peoples cars, helllloooo thats what his job is!..........it was like a mob up there! I like the man and I like Miss Mary and I like Miss Tanya for what they been trying to do here, ive lived here for 3 yrs and this is by far the best this place ever was and im tired of coming home every day having to peek around buildings for the group of kids that will come running out in front of me or the group by the office that wont even move when you come up in your car or the group thats always outside my apartment screaming and cussin. please, can we get these people and their kids to get out of… See More>
                                      Review Author Icon

                                      anonymous

                                      Resident 2006 - 2009

                                      4/4/2009

                                      Great Property

                                      Valley Trails Apartments have come along way from what the old Managers that where there. The property is alot cleaner now and there is barely any hanging out. There is a curfew which I believe every property should have. We also have a courtesy officer. We have Crime watch meetings every mnth to help us to be aware of things that goes on in Ircing and also our apartment complex. The staff is really friendly and keep the property up to standards where it is supposed to be. People are complaining that the apartment managers are to strict , but they are supposed to be that way so that the community can stay peaceful, relaxing and some where you can actually call home. So if you are a good clean person please live at my apartment complex. If you are not clean and is all drama please go live some where else like the Waterfords of Valley Ranch.

                                        Review Author Icon

                                        nicesty

                                        Resident 2008

                                        12/18/2008

                                        Nice apartment complex for families

                                        My experience thus far has been wonderful and I only have nice things to say about the aparment complex, management and maintentance workers. As I was reading some of the comments I was taken back because I moved into this apartment complex in July 08 and the staff is awesome! They are very friendly and always willing to help. If I have any problems I just call the office and someone is nocking on my door within the next 30 minutes to fix the problem. My kids love the free after school campfire program they have. In addition to that they have an onsite police officer that lives in the apartments. My experience thus far has been wonderful and I only have nice things to say about the aparment complex, management and maintentance workers.

                                          Review Author Icon

                                          anonymous

                                          Resident 2008

                                          10/7/2008

                                          Great

                                          I've been living here at Valley trails for 8 months. Since, I've been living here I haven't had any major problem that couldn't be fix by the staff. The customer relationship that the staff has developed with the tenants is great. I'm very satisfied with the price of the rent, it fit my budget.

                                            Review Author Icon

                                            justworkingtolive

                                            Resident 2008

                                            9/11/2008

                                            not all bad

                                            I live in the Valley Trails and it is not that bad. The new management seems to be on target with who needs to stay and who needs to go. The only problem I have is that in our community rules that there is to be no vicious dogs and we have many pit bulls there. I am sure the management is not aware because you only see these owners of the dogs taking them out during the evenings and weekends. I pray they don't ever attack anyone because the owners will surely deny and hide the dogs. The apartments are actually large and very nice inside and out. The landscaping it very well kept. Mary and Tonya are doing an excellent job.

                                              Review Author Icon

                                              realdealisajoke

                                              prospectiveVisited 2008

                                              2/20/2008

                                              ---------

                                              I do not live here, I live in the ------ -------- apartments a few blocks down. The apartment I live in is nice, and most certainly not ---------, but we live close enough to this complex to be affected by it. Here is a summary of our unfortunate experience: About 3 months ago my boyfriend was headed to the store, and took the road that passes by the front of the Valley Trails. It was night time, and he was driving along when he heard a very loud "BANG", followed very quickly by two more "BANG" "BANG"s. He initially thought he make have run something over, but looked toward the apartment complex to see several teenagers hauling butt away from the scene of the crime. He turned around and headed back home to assess the damage and call the police. When the police came they said they had been called several times by drivers that had experienced similar situations. Apparently, little kids from the complex were hiding out and when a car drove by they would throw softball sized rocks at it. VERY VERY DANGEROUS!!!! Thank goodness no-one was seriously injured (to my knowledge) or even killed by them… See More>
                                                Review Author Icon

                                                anonymous

                                                Resident 2001 - 2007

                                                12/12/2007

                                                i am a resident

                                                the maintenance is LOUSY and so is management. If you don't smoke weed or drink with them nothing gets fixed. I've been waiting to have alot of items fixed in my home for the last 3 months and nothing has been done, yet. Please reconsider moving to this apartment complex because it is not worth your $900.00 a month. Move somewhere else, if you like to have piece. They went up on late charges without sending out notices to everyone and the rates went from 25.00 on the 4th and $5.00 everday after to $100 late fee everyday and that's ridiculous and if they say don't charge that then it's some very funny business going on at this complex

                                                  Review Author Icon

                                                  umims

                                                  Resident 2006 - 2007

                                                  12/6/2007

                                                  STAY WAY! DONT WASTE YOUR TIME WITH THIS TRASH!!!!!

                                                  I have been living here for a year and my lease is up. THANK GOD! The management are lazy and could care less if you need anything fixed in your apt. Management have personal friends and relatives come hang out at the office when their supposed to be at work. Their GETTO AND NOT PROFESSIONAL. If you have a problem and report it to the office they get an attitude for no reason. When I was in the hospital my toilet over flowed and all my carpet in my bedroom and some in the livingroom was wet. I wanted it clean before my baby and I came home and would you believe it took them 4 days to come and clean and suck up all that water in my carpet.It smelled so bad we had to leave for a few days until I payed some one to come out to my house. The insect(roaches) are so bad, they know when its time to eat cause thier there at the table with you. You call the office to tell them to come and spray and they do it when they want to. My apartment is just falling apart. The neighbor are… See More>

                                                    Floor Plans & Pricing

                                                    2 Bedrooms

                                                    B1

                                                    2 Beds, 1 Bath | 867 sq. ft.

                                                    $1,450

                                                    8 Available Units

                                                    See Floor Plan Details

                                                    B2

                                                    2 Beds, 2 Baths | 1,022 sq. ft.

                                                    $1,450

                                                    7 Available Units

                                                    See Floor Plan Details

                                                    3 Bedrooms

                                                    C1

                                                    3 Beds, 2 Baths | 1,108 sq. ft.

                                                    $1,669

                                                    11 Available Units

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    N/A
                                                    N/A

                                                    Renter Ratings

                                                    N/A

                                                    Review Ratings

                                                    Noise

                                                    0.0

                                                    Grounds

                                                    0.0

                                                    Safety

                                                    0.0

                                                    Office Staff

                                                    0.0

                                                    Maintenance

                                                    0.0

                                                    Neighborhood

                                                    0.0

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    N/A

                                                    Number of reviews in the past 365 days

                                                    N/A

                                                    Manager’s Review Engagement

                                                    N/A

                                                    Percentage of reviews responded to

                                                    N/A

                                                    Manager’s Review Reply Time

                                                    N/A

                                                    Average time to respond to reviews

                                                    N/A

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer Connections
                                                    Pets
                                                    • Dogs Allowed
                                                      Restrictions: Aggressive breed restriction. Please contact for more details.
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                    Other
                                                    • Ceiling Fan
                                                    • Clubhouse
                                                    • Full-Size Pantry In Kitchen*
                                                    • Hardwood Style Flooring
                                                    • Located in Prestigious Valley Ranch Neighborhood
                                                    • Lush Landscaped Grounds
                                                    • Near Parks, Creeks, Rivers and Trails
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Online Payments Accepted
                                                    • Pet Friendly Community with Restrictions
                                                    • Playground
                                                    • Pool
                                                    • Private Patios or Balconies and Some With Views
                                                    • Spacious Floor Plans
                                                    • White Kitchen Appliances
                                                    Show Less
                                                    Show More

                                                    Leasing

                                                    Choose to surround yourself with creature comforts in a charming neighborhood known as Valley Ranch. Our community offers spacious two and three-bedroom apartment homes along with a variety of community perks. Our residents always have options. Whether you want to dial it up or dial it down, we have something for everyone. From a resident social lounge to a relaxing pool with sun deck, an on-site playground for the kids, our community is sure to keep your every day on track.Our affordable apartment homes include open living areas, large closets and abundant storage space, private patios and balconies, washer and dryer connections, and so much more! With online payments and online maintenance requests living at Valley Trails is hassle-free. Carve your own path to the perfect new apartment home and discover Valley Trails.Valley Trails Apartments is pleased to offer affordable living options (income restrictions apply).
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Tuesday: 10:00 AM - 06:00 PM
                                                    • Wednesday: 11:00 AM - 06:00 PM
                                                    • Thursday - Saturday: 10:00 AM - 06:00 PM
                                                    This community is managed by

                                                    Avenue5 Residential

                                                    C
                                                    C
                                                    Communities
                                                    631

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: What is security like?

                                                    Frequently Asked

                                                    Avenue5 Residential
                                                    Dogs Allowed
                                                    Restrictions: Aggressive breed restriction. Please contact for more details.
                                                    Cats Allowed
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Contact Property

                                                    Valley Trails

                                                    July 2024

                                                    Sun
                                                    Mon
                                                    Tue
                                                    Wed
                                                    Thu
                                                    Fri
                                                    Sat
                                                    1
                                                    2
                                                    3
                                                    4
                                                    5
                                                    6
                                                    7
                                                    8
                                                    9
                                                    10
                                                    11
                                                    12
                                                    13
                                                    14
                                                    15
                                                    16
                                                    17
                                                    18
                                                    19
                                                    20
                                                    21
                                                    22
                                                    23
                                                    24
                                                    25
                                                    26
                                                    27
                                                    28
                                                    29
                                                    30
                                                    31
                                                    Beds

                                                    0

                                                    Baths

                                                    0

                                                    Valley Trails is a 867 - 1,108 sq. ft. apartment in Irving in zip code 75063. This community has a 2 - 3 Beds, 1 - 2 Baths, and is for rent for $1,450 - $1,669. Nearby cities include Farmers Branch, Euless, Dalla, Coppell, and Emory.

                                                    Your privacy and identity are important to us. Please review the Terms and Guidelines before sharing private or non-public information with matches.