Vistas at Hackberry Creek
#4,479 #19 #703

What is epIQ?

Vistas at Hackberry Creek

2527 W Royal Lane, Irving, TX 75063
(193 Reviews)
$1,107 - $1,840/mo
Share Feedback
Write a Review
Leave a Video ReviewNew

Floor Plans & Pricing

1 Bedroom

The Birch

1 Bed, 1 Bath | 560 sq. ft.

$1,107

3 Available Units

See Floor Plan Details

The Hackberry

1 Bed, 1 Bath | 683 sq. ft.

$1,265

3 Available Units

See Floor Plan Details

The Maple

1 Bed, 1 Bath | 794 sq. ft.

$1,315

3 Available Units

See Floor Plan Details

The Maple - Renovated

1 Bed, 1 Bath | 794 sq. ft.

$1,496

1 Available Unit

See Floor Plan Details

2 Bedrooms

The Pine

2 Beds, 1 Bath | 879 sq. ft.

$1,499

3 Available Units

See Floor Plan Details

The Sugarberry

2 Beds, 2 Baths | 975 sq. ft.

$1,663

3 Available Units

See Floor Plan Details

The Plum

2 Beds, 2 Baths | 932 sq. ft.

$1,741

3 Available Units

See Floor Plan Details

The Oak

2 Beds, 1.5 Baths | 879 sq. ft.

$1,629

1 Available Unit

See Floor Plan Details

The Sugarberry - Renovated

2 Beds, 2 Baths | 975 sq. ft.

$1,840

1 Available Unit

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A-
A-

Renter Ratings

A

Review Ratings

Noise

4.7

Grounds

4.2

Safety

4.6

Office Staff

4.6

Maintenance

4.7

Neighborhood

4.6

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

C+

Number of reviews in the past 365 days

9

Manager’s Review Engagement

A+

Percentage of reviews responded to

100%

Manager’s Review Reply Time

A

Average time to respond to reviews

2.89 days

View Community Timeline
View Community Timeline

Vistas at Hackberry Creek Reviews

(192)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

Resident 1187652

Verified Resident 2023

10/7/2023

I've enjoyed my time living in this community apartment. It offers a fantastic living environment with a great location, beautiful surroundings, and responsive management. The amenities are a big plus, and despite a few minor inconveniences, it's been a positive experience overall. I would recommend… See More >
    Manager

    10/9/2023

    Vistas at Hackberry Creek
    Hi, we know you have many choices in where to live and we are happy that you have chosen Vistas at Hackberry Creek as your home. We're always here for you if you need anything at all. - Your team at Vistas at Hackberry Creek
    Review Author Icon

    Resident 1182044

    Verified Resident 2023

    9/19/2023

    The location is great, but the apartments are showing their age, with several areas in need of improvement. The leasing office staff are exceptionally friendly, and the apartment complex is conveniently located near numerous grocery stores. However, there are some issues within the apartments that… See More >
      Manager

      9/23/2023

      Vistas at Hackberry Creek
      Hello, Thank you for taking the time to leave us a review and rating. We do have an on-site service team who is here to provide any assistance they can regarding any service concerns or pest control issues that you may be experiencing. Please email us at vistasathackberrycreek@cortland.com to discuss how we can address your concerns and improve your experience. - The team at Vistas at Hackberry Creek
      Review Author Icon

      Resident 1171046

      Verified Resident 2023

      8/17/2023

      My experience here has been great I will continue to renew my lease the staff is great my neighbors so far seem friendly the grounds are very much kept up with this is a great community and how it should feel like

        Manager

        8/22/2023

        Vistas at Hackberry Creek
        Hello, Thank you so much for this awesome review. We pride ourselves on giving 5-star service and our residents make that an easy task. We agree that our service and office staff are top-notch professionals and help in any way that they can. -The team at Vistas at Hackberry Creek
        Review Author Icon

        anonymous

        Resident 2023

        8/7/2023

        Vistas

        We moved in 6 months ago and the experience has been great so far. The community is very quote and well kept considering the age of the property. We have gotten a few water shut offs but that is expected when you are dealing with… See More >
          Manager

          8/10/2023

          Vistas at Hackberry Creek
          Hi, we're thrilled to hear that you've had a great experience at Vistas at Hackberry Creek. We're always here for you if you need anything at all. - Your team at Vistas at Hackberry Creek
          Review Author Icon

          Resident 1158817

          Verified Resident 2023

          7/12/2023

          Feel good with all the amenities like pool and gym. The interior of the house also well maintained. staffs are really good and cooperative. On the security basis I heard few instances like robbery not sure if there is any action taken.

            Manager

            7/16/2023

            Vistas at Hackberry Creek
            Hello, Thank you for the wonderful feedback as we strive to give our residents the best living experience possible. We are aware of an incident that occurred in the community and have sent all residents tips on how to handle certain circumstances and also have monthly resident meetings with the City of Irving Crime Prevention Team. Please feel welcome to get in touch with us at vistashackberrycreek@cortland.com if you have any other concerns as we are always here to assist you. Sincerely, Your team at Vistas at Hackberry Creek.
            Review Author Icon

            VM3

            Resident 2022 - 2023

            6/26/2023

            Awesome office staff and maintenance

            Office management is always helpful. The property is clean and quiet. I’ve had very few issues with my home, but the service team is quick to remedy and very pleasant. I do not regret my decision to live here and see myself here for a… See More >
              Manager

              6/29/2023

              Vistas at Hackberry Creek
              Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Vistas at Hackberry Creek! We're always here for you if you need anything at all. - Your team at Vistas at Hackberry Creek
              Review Author Icon

              Amari_T

              Resident 2022 - 2023

              6/26/2023

              Quiet & Clean

              I have been staying at Vistas for close to a year now. Community is very nice and well kept. I love that it is close to major highways, it makes my commute to and from work very easy. Also, maintenance is quick to respond to… See More >
                Manager

                6/29/2023

                Vistas at Hackberry Creek
                Hi, Thank you so much for taking a moment to share your feedback with us! We truly appreciate you letting us know your thoughts on your experience at our community, and hope you will always feel welcome to get in touch with us if you ever need anything at all. - Your team at Vistas at Hackberry Creek
                Review Author Icon

                Resident 1139425

                Verified Resident 2023

                5/10/2023

                Peaceful, Friendly Ecosystem with Excellent Gym, Swimming Pool and Barbeque Facilities. Helpdesk is very responsive. Maintenance is prompt in attending to concerns raised. Parking Facility is pretty good Lovely Ambience

                  Manager

                  5/11/2023

                  Vistas at Hackberry Creek
                  Hi, Thank you so much for taking a moment to share your feedback with us! We truly appreciate you letting us know your thoughts on your experience at our community, and hope you will always feel welcome to get in touch with us if you ever need anything at all. - Your team at Vistas at Hackberry Creek
                  Review Author Icon

                  Resident 1129955

                  Verified Resident 2023

                  4/10/2023

                  Maintenance is good and overall it’s good.Friendly nature . Events are good .water pool Maintainence is good. Maintenance is good and overall it’s good.Friendly nature . Events are good .water pool Maintainence is good.… See More >
                    Manager

                    4/11/2023

                    Vistas at Hackberry Creek
                    Hi, Thank you so much for taking a moment to share your feedback with us! We truly appreciate you letting us know your thoughts on your experience at our community, and hope you will always feel welcome to get in touch with us if you ever need anything at all. - Your team at Vistas at Hackberry Creek

                    Updated Review

                    Review Author Icon

                    Sravani_Y264

                    Resident 2018 - 2023

                    1/19/2023

                    Best community with good amenities

                    We are staying in these apartments for second time after coming back from India. First and foremost, I loved this community for the minimalistic structure they are built with and the greenery alongside the buildings. Rooms are cozy provided required utilities enough for home needs.… See More >
                      Manager

                      1/22/2023

                      Vistas at Hackberry Creek
                      Hi there, Thank you so much for taking a moment to share your feedback with us! We truly appreciate you letting us know your thoughts on your experience at our community, and hope you will always feel welcome to get in touch with us if you ever need anything at all. - Your team at Vistas at Hackberry Creek
                      Review Author Icon

                      anonymous

                      Resident 2015 - 2022

                      11/4/2022

                      Worst facility & management

                      They don’t fix the service requests if there is any issue with any appliances. Management does not care about the tenants. Instead of solving the problems, management creates them and put them on Custome head.… See More >
                        Manager

                        11/19/2022

                        Vistas at Hackberry Creek
                        Hello, Thank you for the feedback. We are sad to hear that you have been unhappy with your experience. We would love the opportunity to work with you and resolve these concerns. Any time we receive a service ticket, our team works to address the item in a timely manner and to the residents' satisfaction, including concerns involving appliances. We would love to speak with you to see what we can do to better your experience. Could you please reach out via email at vistasathackberrycreek@cortland.com? We look forward to hearing from you soon. -Your Vistas at Hackberry Team.
                        Review Author Icon

                        pmedina02

                        prospectiveVisited 2021

                        10/27/2021

                        I have recently relocated from California and looking for a new home. I have heard of Cortland communities from a friend and got help with building a list. When I toured Mary was super helpful. She made my husband and I feel welcomed. We love… See More >
                          Review Author Icon

                          anonymous

                          Resident 2020 - 2021

                          8/1/2021

                          This place has the worst staff. I would not live here. You will have bugs a major bug problem. And the foundation in the apts is bad and very limited help from corporate. I have tried many attempts to resolve the bugs. I have woke… See More >
                            Review Author Icon

                            Loliver17

                            Resident 2018 - 2021

                            5/29/2021

                            The overall apartment and grounds are nice. The front office unwilling to accept and correct their own mistakes. They fail to renew a lease properly and even though you may have the proper paperwork, they say "sorry" and continue to take you money.… See More >
                              Review Author Icon

                              anonymous

                              Resident 2019 - 2021

                              2/20/2021

                              Vistas feels like it's in a secret patch of green in the middle of Corporate Irving. Close access to just about everything you'd need but secluded and off of a well maintained side road. Food in the area is diverse in both ethnic origin and… See More >
                                Review Author Icon

                                Hawkinsb11493

                                Resident 2019 - 2020

                                11/29/2020

                                I love the community but certain areas of maintenance can be improved. I have only a few requests for maintenance and of those the ball was dropped. And, I have spoke with staff in reference to my concerns. Broderick Hawkins

                                  Review Author Icon

                                  Sydneyshaw

                                  prospectiveVisited 2020

                                  9/12/2020

                                  I love this community because it well kept and beautiful! I toured recently with Darnell and he was great! He had great customer service and was knowledgeable about the apartment complex. The rates are fair as well!

                                    Review Author Icon

                                    anonymous

                                    prospectiveVisited 2020

                                    9/10/2020

                                    I love this community because of how quite and clean the property is. The staff are always friendly and helpful. And I love the apartment community and location. I recommend this beautiful Apartment community.

                                      Review Author Icon

                                      Subhash_B

                                      Resident 2019 - 2020

                                      4/22/2020

                                      We rented a one-bedroom apartment at Vistas; it is an old apartment that always had issues with door locks and water. We had the worst experience after moving out. The local management had entered our apartment and started painting it even before handing the keys… See More >
                                        Review Author Icon

                                        Suresh_M

                                        Resident 2018 - 2020

                                        3/21/2020

                                        am staying here for last 2 years and it was always a good and calm place to stay but initially activities were very less from management but the moment Cortland take over, I am seeing lot of events for kids as well as adults. Open… See More >
                                          Manager

                                          3/24/2020

                                          Vistas at Hackberry Creek
                                          Hi Suresh, We deeply appreciate you sharing this feedback on our team and community. We're so happy to hear you've been happy with your experience living at Vistas at Hackberry Creek! Our team members work hard to make sure living here feels like a 5-star experience for all of our residents, so we are grateful for your acknowledging that is has made a difference in the lives of those who live here. Please don't hesitate to get in touch should you need anything. Have a great week! Sincerely, Your Vistas at Hackberry Creek Team
                                          Review Author Icon

                                          bhushan gosavi

                                          Resident 2020

                                          3/20/2020

                                          Great place to live in a nice location. Many restaurants & convenience stores nearby. Also close to many office places. People in the office are very nice, maintenance is quick and takes care of the problem. I really like my apartment and will make this… See More >
                                            Manager

                                            3/24/2020

                                            Vistas at Hackberry Creek
                                            Hi Bhushan, Thank you for leaving us such great feedback on our community and your experience here. We know you have many options when it comes to choosing your home, so we are very grateful you chose to make yours with us at Vistas at Hackberry Creek! If there's ever anything we can do for you, please don't hesitate to reach out to us at vistasathackberrycreek@cortland.com. Warmly, Your Vistas at Hackberry Creek Team
                                            Review Author Icon

                                            Arun Antony

                                            Resident 2017 - 2020

                                            3/19/2020

                                            I've been living in this community for the past 3 years. The apartments are spacious and awesome. The maintenance team are efficient and prompt. The kitchens are spacious. The surroundings are clean and we'll kept. The poolside grills are great.… See More >
                                              Manager

                                              3/24/2020

                                              Vistas at Hackberry Creek
                                              Thank you, Arun! We deeply appreciate your feedback, and are so happy to hear you've been very happy here. Please let us know if you ever need anything! - Your Vistas at Hackberry Creek Team
                                              Review Author Icon

                                              amolpunje

                                              Resident 2020

                                              3/19/2020

                                              Location: Perfect Llocation situated in the hear of Irving. Its very close to shopping malls, grocery stores, restaurants airport etc..Busstop is right on the community steet. Leasing Staff: They are always welcoming and would always greet everyone with happy smiling face. Each one of them… See More >
                                                Manager

                                                3/24/2020

                                                Vistas at Hackberry Creek
                                                Hi neighbor, What a wonderful review this was to read. Thank you for taking the time to share your thoughts and experience with us! We are so grateful to have you with us and want you to know that we're here for you should you ever need anything. Stay well, and have a great week! - Your Vistas at Hackberry Creek Team
                                                Review Author Icon

                                                flfuente

                                                Resident 2020

                                                3/19/2020

                                                This has been a great place to live. I have been here for almost 3 years and have never had an issue go un-fixed. The staff is great. The property is kept clean. Ever since Cortland took over there has been more of a sense… See More >
                                                  Review Author Icon

                                                  kmallem

                                                  Resident 2016 - 2020

                                                  3/19/2020

                                                  Very quiet and safe neighborhood which i prefer the most. I have been happy being here and the maintenance staff also fixes any minor issues on time and very quick, very good service.Best place to live.

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    Parking
                                                    • Covered Parking
                                                    Pets
                                                    • Dogs Allowed
                                                      Fee: $250. Rent: $50. Restrictions: Pets are welcome: Must be pre-approved and house-trained. Two pets per apartment are allowed. There is a pet deposit of $150.00 per pet and pet fee (non-refundable) of $250.00 per pet. Also, there is $20.00 monthly pet fee per pet. There is no weight limit but some breed restrictions apply. Please call our leasing professionals for more information.. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Fee: $250. Rent: $50. Restrictions: Pets are welcome: Must be pre-approved and house-trained. Two pets per apartment are allowed. There is a pet deposit of $150.00 per pet and pet fee (non-refundable) of $250.00 per pet. Also, there is $20.00 monthly pet fee per pet. There is no weight limit but some breed restrictions apply. Please call our leasing professionals for more information.. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Business Center
                                                    • Convenient Location
                                                    • Cyber Cafe with Coffee Bar
                                                    • Fitness Center
                                                    • Gazebo and Picnic Area
                                                    • High-Speed Internet
                                                    • On-Site Management
                                                    • Pool
                                                    • Quality Landscaping
                                                    • Resident Lounge
                                                    • Spa
                                                    • WiFi at Pool
                                                    Show Less
                                                    Show More

                                                    Leasing

                                                    A perfect setting for a perfect lifestyle. At Vistas at Hackberry Creek, you get to have it all. Our luxury floorplans offer you ample space and custom home amenities. Our prestigious Las Colinas address within the renowned Hackberry community allows residents easy access to distinctive Irving attractions such as the Movie Studios of Las Colinas and the Las Colinas Equestrian Center. Vistas at Hackberry Creek's convenient location near Highways 114, 161, and the LBJ Freeway also make Downtown Dallas/Fort Worth International Airport or any other area in the Metroplex a short drive away! Our professionally trained staff is dedicated to delivering exemplary service in a quality home environment and our goal is to be the apartment home provider of choice. Visit the Vistas at Hackberry Creek today and find your perfect lifestyle.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Cortland

                                                    A-
                                                    A-
                                                    Communities
                                                    222

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Vistas at Hackberry Creek Rated?
                                                    Based on 193 number of votes by renters, Vistas at Hackberry Creek is currently rated 3.6 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Vistas at Hackberry Creek?
                                                    Vistas at Hackberry Creek is rated 4.2/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Vistas at Hackberry Creek is rated 4.7/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    What are noise levels like at Vistas at Hackberry Creek?
                                                    Vistas at Hackberry Creek is rated 4.7/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    How safe is Vistas at Hackberry Creek?
                                                    Vistas at Hackberry Creek is rated 4.6/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    Vistas at Hackberry Creek is rated 4.6/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at Vistas at Hackberry Creek?
                                                    Vistas at Hackberry Creek is rated 4.6/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 2.89 days to their community reviews in the past year.
                                                    Who manages Vistas at Hackberry Creek?
                                                    Cortland
                                                    What is the pet policy at Vistas at Hackberry Creek?
                                                    Dogs Allowed
                                                    Fee: $250
                                                    Rent: $50
                                                    Restrictions: Pets are welcome: Must be pre-approved and house-trained. Two pets per apartment are allowed. There is a pet deposit of $150.00 per pet and pet fee (non-refundable) of $250.00 per pet. Also, there is $20.00 monthly pet fee per pet. There is no weight limit but some breed restrictions apply. Please call our leasing professionals for more information.
                                                    Pet Limit: 2
                                                    Cats Allowed
                                                    Fee: $250
                                                    Rent: $50
                                                    Restrictions: Pets are welcome: Must be pre-approved and house-trained. Two pets per apartment are allowed. There is a pet deposit of $150.00 per pet and pet fee (non-refundable) of $250.00 per pet. Also, there is $20.00 monthly pet fee per pet. There is no weight limit but some breed restrictions apply. Please call our leasing professionals for more information.
                                                    Pet Limit: 2
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 1.5 Baths
                                                    2 Beds, 2 Baths

                                                    Contact Property

                                                    Vistas at Hackberry Creek

                                                    February 2024

                                                    Sun
                                                    Mon
                                                    Tue
                                                    Wed
                                                    Thu
                                                    Fri
                                                    Sat
                                                    1
                                                    2
                                                    3
                                                    4
                                                    5
                                                    6
                                                    7
                                                    8
                                                    9
                                                    10
                                                    11
                                                    12
                                                    13
                                                    14
                                                    15
                                                    16
                                                    17
                                                    18
                                                    19
                                                    20
                                                    21
                                                    22
                                                    23
                                                    24
                                                    25
                                                    26
                                                    27
                                                    28
                                                    29
                                                    Beds

                                                    0

                                                    Baths

                                                    0

                                                    Vistas at Hackberry Creek is a 560 - 975 sq. ft. apartment in Irving in zip code 75063. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,107. Nearby cities include Farmers Branch, Euless, Coppell, Emory, and Grapevine.

                                                    Your privacy and identity are important to us. Please review the Terms and Guidelines before sharing private or non-public information with matches.