Elite 99 West
#9,433 #22 #1,612

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Elite 99 West

23400 Kingsland Blvd, Katy, TX 77494
(115 Reviews)
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Move-In Specials

Move In By 3/31 And Received Waived App/Admin Fee + A $500 Gift Card. Call Leasing Office for Terms & Conditions

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

C+
C+

Renter Ratings

C

Review Ratings

Noise

2.3

Grounds

2.3

Safety

2.3

Office Staff

2.3

Maintenance

2.3

Neighborhood

2.3

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

C

Number of reviews in the past 365 days

3

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

B+

Average time to respond to reviews

5.67 days

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View Community Timeline

Elite 99 West Reviews

(113)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Kristexas

Resident 2022 - 2024

3/18/2024

Great Staff and perfection location

All administrative and maintenance staff are super helpful and attentive. My family and I have lived here for almost 2 years and we love it. Both the structure and the apartment itself are very spacious. and super well located. Miss Karen, who works with us… See More >
    Manager

    3/22/2024

    Elite 99 West
    Thank you for your glowing review and recommendation! We are delighted to hear that you have had a positive experience with Karen and the rest of our office and maintenance teams, and we will be sure to pass along your compliments. We love counting you and your family among our valued residents, and as always, please do not hesitate to reach out if there is ever anything we can do for you.
    Review Author Icon

    anonymous

    Resident 2023 - 2024

    2/15/2024

    WELCOME TO THE ------

    I started here December 2023 and it has been a nightmare I am so ready to move. I was in apartment 11207 roaches galore, no hot water, brown water. I was offered a transfer to 1202 and guess what? Move in same issues maintenance had… See More >
    Manager

    2/22/2024

    Elite 99 West
    Thank you for sharing your thoughts. We take pride in providing functional, pest-free homes, and we regret that you feel disappointed. We offer AL360 Move-In Satisfaction, which allows residents to be released without penalty if they are not satisfied with their new apartment home. Our records indicate that you declined this option for both of your apartment homes. That said, we want you to feel comfortable in your home and are happy to address your concerns. Our maintenance team is very responsive, and we show that your water heater was repaired the same day you requested service. Unfortunately, the color of the water is out of our control, as the service is provided by the county, and we encourage you to contact them if you have any questions. We have not received any pest-control requests for your current apartment home, so please reach out to us if you have any current pest-control needs. If you are interested, please email us at elite@alapts.com
    Review Author Icon

    anonymous

    Resident 2022 - 2023

    8/16/2023

    Do not live here

    Do NOT move in here. Not only was my apartment INFESTED with cockroaches the first night we moved in, but “emergency maintenance” couldn’t come out over the weekend to take care of this. I had to wait an entire weekend and LIVE with cockroaches coming… See More >
      Manager

      8/22/2023

      Elite 99 West
      Thank you for reaching out to us. We noticed you have left multiple reviews, and we would like to address your concerns directly. Unfortunately, due to licensing constraints, our emergency maintenance team cannot address pest control concerns and must refer to a certified pest control company. According to our records, there have been no reports of pests in your home since treatments were completed. Our team works hard to create a living experience that our residents love and, in response to their feedback, our parking policies have been revised. As we discussed with you recently, each leaseholder is now entitled to one free parking permit and additional vehicles require a reserved paid parking spot. If you have any lingering concerns or questions, please feel free to contact us at elite@alapts.com.
      Review Author Icon

      nissrinak_87@hotmail.com

      Resident 2022

      2/25/2022

      Excelente conjunto residencial cuenta con piscina y gimnasio área para que los niños juegan muy seguro lugar tranquilo la gente muy amable la recomiendo vivir aquí conversen con Idalia tiene excelente trato con las persona muy serviciales… See More >
        Manager

        3/1/2022

        Elite 99 West
        ¡Agradecemos la calificación de 5 estrellas! Idalia es un miembro valioso del equipo y nos complace saber que le brindó un servicio excepcional. ¡Gracias por hacernos saber!
        Review Author Icon

        Carlos_M186

        Resident 2021 - 2022

        2/10/2022

        Recientemente visite la oficina y converse con crystal, tenía muchas dudas con respecto a los servicios y el trato que me brindó a parte de Cortez fue excelente. Muy dedicada a su trabajo y con dominio de toda la información.… See More >
          Manager

          2/15/2022

          Elite 99 West
          Carlos, gracias por la reseña! Estamos orgullosos de saber que Crystal le brindó un servicio excepcional. Cuídate.
          Review Author Icon

          Quintinoda

          Resident 2020 - 2021

          12/3/2021

          lousy management. On November 15, my wife gave a money order to the office to one of the service girls for a payment of an application as the days go by, the amount in the account continues to appear, it turns out that they lost… See More >
            Manager

            12/8/2021

            Elite 99 West
            Thank you for writing, and for your loyal residency of two years. We are saddened to hear of your experience, which is not typical based on the high customer service standards set for our team. At your earliest convenience, please connect directly with our team via email at elite@alapts.com. If you have any additional questions about payment processing in our community, please do not hesitate to let us know.
            Review Author Icon

            insiyadaruwalla

            Resident 2017 - 2019

            8/26/2021

            Worst property! They charged us $6000 to replace the whole wooden flooring for basic wear and tear. They are super rude! The gym has bad equipment with tore up buttons on the treadmill. DO NOT LEASE HERE! There are many new and awesome apartments in… See More >
              Manager

              9/2/2021

              Elite 99 West
              Thank you for reviewing as a former resident. We take care to clearly communicate our move-out policies and pricing, so we regret to see that you are displeased with a charge for your flooring damage. We would be happy to discuss your concerns with you further, so please do not hesitate to contact us at elite@alapts.com. In any case, we wish you well in your new home.
              Review Author Icon

              barfi

              Resident 2017 - 2020

              1/31/2021

              We lived at Elan 99 West for 3 years and vacated the apt in June 2020 by giving them 60 days notice, to our surprise ,they billed me $6100 saying i damage there already broken wooden planks and i disputed those charges, as a courtesy… See More >
                Manager

                2/3/2021

                Elite 99 West
                We appreciate you reaching out. It sounds like the damage you describe was deemed to go beyond normal wear and tear, but we regret to see that you are unhappy. We would like to speak with you in order to investigate exactly what happened. Please contact us at corporatecontact@alapts.com at your earliest convenience.
                Review Author Icon

                anonymous

                Resident 2020

                10/17/2020

                My partner and I recently moved in to Elan 99 west apartments and had the most inviting experience. Miguel Salgado was great showing us around. His great customer service helped make our decision for these apartments to call our home. His respectful and welcoming attitude… See More >
                  Manager

                  10/20/2020

                  Elite 99 West
                  Thank you for your 5-star rating and acknowledgment of our team member. Miguel is known to go above and beyond, and we will pass along your kind words about your favorable leasing experience. Welcome home!
                  Review Author Icon

                  anonymous

                  Resident 2017 - 2020

                  8/11/2020

                  Worst property! They charged us $6000 to replace the whole wooden flooring for basic wear and tear. They are super rude! The gym has bad equipment with tore up buttons on the treadmill. Parking SUCKS, there are times where you have to walk 10 mins… See More >
                    Manager

                    8/14/2020

                    Elite 99 West
                    Thank you for your review. We are always forthcoming about our move-out policies and pricing, and there was no $6000 charge on your Final Account Statement so it would be greatly appreciated if you would consider revising your review, and we ask that your spouse do the same. Our parking policies are designed for the convenience of our residents, and they are enforced accordingly. We appreciate your thoughts and wish you all the best in your next home.
                    Review Author Icon

                    anonymous

                    Resident 2019

                    10/31/2019

                    worst apartment complex in Katy TX I lived here for over a year and was happy until new management took over problems consist of ,grass not being up kept , security officer no longer on property resulting to auto burglaries...my vehicle was towed due to… See More >
                      Manager

                      11/5/2019

                      Elite 99 West
                      Khia, we are shocked to see your review. Our team works very hard to provide great homes and a wonderful community for our residents. We understand your frustrations as there may have been hiccups as we transition management, but please know that we are doing this to improve the experience for you and our residents. If you feel the need to discuss anything further, you are more than welcome to reach out to us. We want to assure you that we have your best interest in mind.
                      Review Author Icon

                      Greys ohanian

                      Resident 2015 - 2019

                      9/29/2019

                      Everything was OK until the new management came very bad experience I called the office also my neighbor called the office for emergency help and service we find the bees next or attached to my apartment and they were attacking it's a red bees the… See More >
                        Manager

                        10/10/2019

                        Elite 99 West
                        Our team works very hard to provide the best service we can to our residents and their guests. That being said, if you feel like our team lacked professionalism while interacting with you, we apologize. We will use your feedback to improve our team. If you are still having pest issues, please feel free to give us a call and notify us. We want to make sure you are happy in your home.
                        Review Author Icon

                        Resident 683650

                        Verified Resident 2017 - 2019

                        8/21/2019

                        For the price of the apartment, they dont meet my expectations. Other communities in the area offer better rates with more amenities, bigger closet space, and better gate entry. The staff has been great so far as well as maintenance. But the issue with the… See More >
                          Manager

                          9/9/2019

                          Elite 99 West
                          We are disappointed to hear that you did not have a more positive experience with us at Elan 99 West. Unfortunately the power issues are a result of Centerpoint energy and I wish we could minimize them. If we can assist you with the replacement of food in the future, please don't hesitate to reach out. Thank you for your kind words regarding our team. I will share that with them. Have a great day and thank you again for your feedback.
                          Review Author Icon

                          Resident 677610

                          Verified Resident 2016 - 2019

                          8/13/2019

                          I have lived here for over 3 years and I love living in this area. It is a calm place to live at. It is well maintained and the staff is very helpful. I love that the trail for walking is within the complex.

                            Manager

                            8/16/2019

                            Elite 99 West
                            Verified Resident 677610, your wonderful feedback and rating mean a lot to us.
                            Review Author Icon

                            cceasar2

                            prospectiveVisited 2019

                            8/6/2019

                            "We have had such a great Experience so far at Elan 99 West!!! We are from Louisiana and we couldn't be happier to be moving to Katy to live at ELAN 99!! Our Leasing agent was such a gem and made us feel right at… See More >
                              Manager

                              8/8/2019

                              Elite 99 West
                              Cceasar2, thank you for your kind review; we are happy to pass along your comments to the team here at Elan 99 West!
                              Review Author Icon

                              Resident 673560

                              Verified Resident 2019

                              8/5/2019

                              Muy buena comunidad y muy limpia... el apartamento en muy buen estado... limpio y rl staff excelente y profesional recomendsdo 100%.... muy bien ubicada todas las cosas quedan cerca del apartamento muy lindas areas verdes

                                Manager

                                8/6/2019

                                Elite 99 West
                                Hi Verified Resident 673560, thank you so much for your positive comments about Elan 99 West! Please let us know if there is anything else we can do for you; we are more than happy to help!
                                Review Author Icon

                                Resident 671132

                                Verified Resident 2019

                                7/30/2019

                                Excellent Community, very good place to live, beautiful landscapes, all areas are very clean, the pool area is pretty good, lake and sidewalk are awesome, In my case I like parking lot are separate to apartment… See More >
                                  Manager

                                  8/1/2019

                                  Elite 99 West
                                  Hi Verified Resident 671132, thank you so much for your positive comments about Elan 99 West!
                                  Review Author Icon

                                  Resident 663948

                                  Verified Resident 2019

                                  7/12/2019

                                  So far so good , I think could improve more the cleaning of the green areas and pool area. Plus cutting the time during a maintenance work order will be great. Also the common areas likes stairs and front doors of each apartments needs… See More >
                                    Manager

                                    7/12/2019

                                    Elite 99 West
                                    Verified Resident 663948, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. Please reach out to the management office and speak with the Property Manager.
                                    Review Author Icon

                                    Resident 662914

                                    Verified Resident 2018 - 2019

                                    7/10/2019

                                    Very nice and friendly place to stay. Location is great. Love the pool and pond it is so beautiful and peaceful. Neighbors are friendly. Office staff and maintenance always are very helpful and nice also very fast and promptly taken care of. Highly recommend living… See More >
                                      Manager

                                      7/10/2019

                                      Elite 99 West
                                      Hi Verified Resident 662914, thank you so much for your positive comments about Elan 99 West!
                                      Review Author Icon

                                      Resident 657570

                                      Verified Resident 2019

                                      6/27/2019

                                      Theres good residents here that makes it easy to live around. Everyone stays to themselves. Its super laid-back, very calm during the day and night. Its nice to have a staff in the office thats always willing to help.

                                        Manager

                                        6/27/2019

                                        Elite 99 West
                                        Verified Resident 657570, thank you for your kind review; we are happy to pass along your comments to the team here at Elan 99 West! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
                                        Review Author Icon

                                        Resident 644697

                                        Verified Resident 2019

                                        5/26/2019

                                        Elan 99 West apartment community is an awesome luxury community, which provides great service from MGMT, Staff and Residents. A very quiet but social area which is aurrounded by convenient stores from gas, food and more.

                                          Manager

                                          5/30/2019

                                          Elite 99 West
                                          Verified Resident 644697, we are very happy we could provide you with a positive experience!
                                          Review Author Icon

                                          Resident 638386

                                          Verified Resident 2019

                                          5/10/2019

                                          I have been living in this community for a month now. I work in downtown but more than happy to travel every day to and from work. Love the community, the administration is very friendly and professional.

                                            Manager

                                            5/10/2019

                                            Elite 99 West
                                            Hi Verified Resident 638386, thank you so much for your positive comments about Elan 99 West! Thank you, and have a fantastic day!
                                            Review Author Icon

                                            Resident 630369

                                            Verified Resident 2018 - 2019

                                            4/23/2019

                                            Truly a beautiful place to live. If the security could be matched with the setting, then I do believe this would be the best apartment community in Katy. Sadly not enough is done to keep the pool for residents, and to many crimes have happened… See More >
                                              Manager

                                              4/26/2019

                                              Elite 99 West
                                              Verified Resident 630369, your satisfaction is our top priority. If you can reach out to management we will be happy to discuss and resolve any concerns you have. Thank you and we look forward to hearing from you.
                                              Review Author Icon

                                              Resident 625566

                                              Verified Resident 2019

                                              4/10/2019

                                              Nice and quite community and i have nice view apartment. I am happy. All staff is very helpful and they finished all service on time and i would like to recommend to my other friend about this apartment.

                                                Manager

                                                4/19/2019

                                                Elite 99 West
                                                Thank you again for taking the time to let us know how we did. We hope you have a great day!
                                                Review Author Icon

                                                Resident 622799

                                                Verified Resident 2019

                                                4/3/2019

                                                I just moved into this community this past weekend. I love it thus far! The few neighbors I've met seem to be really nice. I see many of the tenants walking the trails with their fur babies, which is wonderful. The… See More >
                                                  Manager

                                                  4/18/2019

                                                  Elite 99 West
                                                  Hi Verified Resident 622799, thank you so much for your positive comments about Elan 99 West! Thanks again for taking the time to leave us this information about your recent visit. Take care!

                                                  Features & Amenities

                                                  Laundry
                                                  • Full Size and Washer and Dryer
                                                  Parking
                                                  • Garage
                                                  Pets
                                                  • Cats Allowed
                                                    Rent: $25. Restrictions: The following breeds are restricted: Pit Bull Terrier, Staffordshire Terrier, American Staffordshire Terrier, American Pit Bull Terrier, or all mixes of the above-listed breeds.. Pet Limit: 2. Comments: We happily accept up to 2 pets per apartment home. We have a one-time non-refundable pet fee of $300 per pet, and monthly pet rent of $25 per pet. The following breeds are restricted: Pit Bull Terrier, Staffordshire Terrier, American Staffordshire Terrier, American Pit Bull Terrier, or all mixes of the above-listed breeds.
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                                                  • Dogs Allowed
                                                    Rent: $25. Restrictions: The following breeds are restricted: Pit Bull Terrier, Staffordshire Terrier, American Staffordshire Terrier, American Pit Bull Terrier, or all mixes of the above-listed breeds.. Pet Limit: 2. Comments: We happily accept up to 2 pets per apartment home. We have a one-time non-refundable pet fee of $300 per pet, and monthly pet rent of $25 per pet. The following breeds are restricted: Pit Bull Terrier, Staffordshire Terrier, American Staffordshire Terrier, American Pit Bull Terrier, or all mixes of the above-listed breeds.
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                                                  Other
                                                  • 24/7 Online Resident Services
                                                  • 9' or 10' Ceilings
                                                  • American Landmark 360 Resident Program
                                                  • Bark Park
                                                  • Fitness Center
                                                  • Hardwood Style Flooring
                                                  • Microwaves in Select Homes
                                                  • Nest Thermostats
                                                  • Pool
                                                  • Premium Countertops
                                                  • Private Balcony
                                                  • Roman Tubs
                                                  • Stainless Steel Appliances
                                                  • Walk In Closets
                                                  • Yards Available
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                                                  Leasing

                                                  Say hello to your high-end home at Elite 99 West. Our brand-new apartment community in Katy, Texas, is decked out with dazzling in-home extras and fabulous community amenities. Whether you choose a one, two, or three-bedroom apartment, you ll soak up benefits like access to an ultramodern fitness center and beautiful jogging paths that wind around the nearby scenic lake. Your oasis in the suburbs is here at Elite 99 West. Call our professional team of leasing experts today to schedule your in-person tour of our apartment community.
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                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Friday: 09:00 AM - 06:00 PM
                                                  • Saturday: 10:00 AM - 05:00 PM
                                                  This community is managed by

                                                  American Landmark

                                                  B
                                                  B
                                                  Communities
                                                  103

                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  Based on 115 number of votes by renters, Elite 99 West is currently rated 4.2 out of 5 stars.
                                                  Elite 99 West is rated 2.3/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                  Elite 99 West is rated 2.3/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                  Elite 99 West is rated 2.3/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                  Elite 99 West is rated 2.3/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                  Elite 99 West is rated 2.3/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                  Elite 99 West is rated 2.3/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                  Managers have responded to 100% of their community reviews in the past year.
                                                  Managers have replied within 5.67 days to their community reviews in the past year.
                                                  American Landmark
                                                  Cats Allowed
                                                  Rent: $25
                                                  Restrictions: The following breeds are restricted: Pit Bull Terrier, Staffordshire Terrier, American Staffordshire Terrier, American Pit Bull Terrier, or all mixes of the above-listed breeds.
                                                  Pet Limit: 2
                                                  Comments: We happily accept up to 2 pets per apartment home. We have a one-time non-refundable pet fee of $300 per pet, and monthly pet rent of $25 per pet. The following breeds are restricted: Pit Bull Terrier, Staffordshire Terrier, American Staffordshire Terrier, American Pit Bull Terrier, or all mixes of the above-listed breeds.
                                                  Dogs Allowed
                                                  Rent: $25
                                                  Restrictions: The following breeds are restricted: Pit Bull Terrier, Staffordshire Terrier, American Staffordshire Terrier, American Pit Bull Terrier, or all mixes of the above-listed breeds.
                                                  Pet Limit: 2
                                                  Comments: We happily accept up to 2 pets per apartment home. We have a one-time non-refundable pet fee of $300 per pet, and monthly pet rent of $25 per pet. The following breeds are restricted: Pit Bull Terrier, Staffordshire Terrier, American Staffordshire Terrier, American Pit Bull Terrier, or all mixes of the above-listed breeds.
                                                  Move In By 3/31 And Received Waived App/Admin Fee + A $500 Gift Card. Call Leasing Office for Terms & Conditions

                                                  Contact Property

                                                  Elite 99 West

                                                  March 2024

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                                                  Beds

                                                  0

                                                  Baths

                                                  0

                                                  Elite 99 West is an apartment in Katy in zip code 77494. This community has a 0 Bed, 0 Bath Nearby cities include Fulshear, Richmond, Brookshire, Cypress, and Sugar Land.

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