Soneto On Western
#2,625 #6 #366

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Soneto On Western

23615 Western Centre Dr, Katy, TX 77494
(513 Reviews & Surveys)
$1,200 - $2,914/mo

Soneto On Western Reviews

(80)

4.4 rating

See Details

96 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

Review Author Icon

Resident 1082953

Verified Resident 2021 - 2024

5/20/2024

Excellent experience ever since I moved back on 2021. Nice neighborhood no complains so far. Staff is very diligent and always looks for solutions if any issues is brought to them. I really recommend this complex for living experience.

    Manager

    5/23/2024

    Soneto On Western
    Thank you for your ongoing support and recommendation! We're committed to providing a positive living experience and are always here to help. We appreciate your feedback and look forward to continuing to serve you.
    Review Author Icon

    Resident 1249692

    Verified Resident 2024

    5/8/2024

    We recently moved into Soneto on the Western and were disappointed by several issues upon arrival. The cleanliness was below expectations, with noticeable dirt and debris. The paintwork was uneven with many areas missed, and several fixtures were not properly fixed or aligned We have communicated our concerns to the management, who have asked for our suggestions to improve the situation. While we are not happy with our initial experience, we are hopeful that these issues will be addressed promptly, and our experience will improve moving forward.

      Manager

      5/18/2024

      Soneto On Western
      Thank you for taking the time to share your concerns. We're sorry to hear that your home was not in the excellent condition you would expect it to be upon move-in. Our team appreciates you bringing these concerns to our attention, and we have been actively working to addressing them promptly. Your suggestions for improvement are invaluable to us, and we will use them to guide our efforts in enhancing the overall living experience for all residents. We are dedicated to ensuring that your future experiences at Soneto on the Western exceed your expectations. Please don't hesitate to reach out if you have any further concerns or if there's anything else we can do to assist you. We are here to make your stay as comfortable and enjoyable as possible.
      Review Author Icon

      Resident 1246224

      Verified ProspectVisited 2024

      4/22/2024

      I loved how Robert presented the community. I feel confident about renting an apartment here. The amenities are great as well, I also loved the dog washing area that is close but also a distance from people who don't like dogs.

        Manager

        4/25/2024

        Soneto On Western
        We're delighted to hear that Robert provided you with a positive presentation of our community and that you're considering renting with us. Our amenities, including the convenient dog washing area, are designed to enhance our residents' experience. Please let us know if you have any additional questions!
        Review Author Icon

        Resident 1226988

        Verified Resident 2024

        2/16/2024

        Me encanta el apto es peque?o pero muy c?modo, las ?reas comunes son muy bonitas y cuidadas! Es un complexi?n bien tranquilo y la atenci?n en la oficina es excelente, tiene algunos detalles el apto pero son m?nimos q espero q los solucionen

          Manager

          2/19/2024

          Soneto On Western
          Agradecemos tu opinión y lamentamos cualquier inconveniente que hayas experimentado. Si tienes alguna inquietud o necesitas ayuda, no dudes en comunicarte con nuestra oficina. Estamos aquí para ayudarte en lo que necesites y garantizar que disfrutes de tu hogar en nuestra comunidad.
          Review Author Icon

          Resident 1226276

          Verified Resident 2024

          2/13/2024

          En mi breve estad?a encuentro r?pida acci?n para resolver, muy buena cordialidad en el trato del personal hacia los residentes xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

            Manager

            2/17/2024

            Soneto On Western
            Hola. Nos alegra saber que has tenido una experiencia positiva durante tu estadía. Si necesitas alguna ayuda adicional o tienes alguna pregunta, no dudes en comunicarte con nosotros. Estamos aquí para ayudarte en lo que necesites.
            Review Author Icon

            anonymous

            Resident 2024

            2/1/2024

            Estoy agradecida excelente atención

            Ella es muy respetuosamente y con mucha paciencia nos ayudo en todo y su explicación muy buena, estuvo al tanto de todo. Gracias Jennifer por tu buena atención. Súper recomendada como asesora. Excelente servicio

              Manager

              2/5/2024

              Soneto On Western
              Agradecemos tus amables palabras sobre Jennifer. Nos alegra saber que te brindó una atención excelente y paciencia durante el proceso. Estamos aquí para cualquier cosa que necesites.
              Review Author Icon

              Resident 1201491

              Verified ProspectVisited 2023

              11/21/2023

              My experience at Soneto was so nice and felt so stress free. The associate Robert did an amazing job at explaining all they could offer and took his time to answer all of my questions and even went out of his way to show me various floor plans. The location and environment is great. I recommend Soneto to anyone looking for a great staff, a beautiful apartment, and great location!

                Manager

                11/26/2023

                Soneto On Western
                We truly appreciate your exceptional feedback and recommendation of our community. It is thrilling to know how satisfied you were with our prime location, comfortable apartment homes, and the attentive service of our team. Thank you for your support!
                Review Author Icon

                Resident 1199147

                Verified Resident 2022 - 2023

                11/13/2023

                Perfecto se lo recomiendo a todos bonita propiedad limpia Jennifer es una excelente trabajadora que puede darle la mejor informaci?n que necesite ?reas sociales lindas y limpias seguro para sus ni?os

                  Manager

                  11/16/2023

                  Soneto On Western
                  Agradecemos tu recomendación y tus comentarios positivos sobre la propiedad y el excelente servicio de Jennifer. Si necesitas más información o asistencia, no dudes en comunicarte con nuestra oficina principal. ¡Nos alegra saber que disfrutas de las áreas sociales y que te sientes seguro!
                  Review Author Icon

                  Resident 1197694

                  Verified Resident 2022 - 2023

                  11/8/2023

                  Great experience everyone has responded to my maintence requests in a timely manner. Apartment community is nice only complaint is to clean up by the lake I have seen many pet owners take their dogs there and do not pick up the waste/feces which is littered over the trail and surrounding area. They need to be fined or a warning needs to be known about this issue as feces is everywhere and decomposing it smells very bad and makes me not want to walk around that trail.

                    Manager

                    11/13/2023

                    Soneto On Western
                    We appreciate your positive feedback on our maintenance team's timely responses. We've noted your concern about the cleanliness by the lake and will pass this on to the appropriate team member. Please visit or call our front office if there is anything else we can do for you.
                    Review Author Icon

                    Resident 1195036

                    Verified Resident 2023

                    11/1/2023

                    Excellent communication they are always willing to help and answer you questions love how they keep the place clean and safe pool area is excellent for family activities gyn area is a plus and all the amenities include are one of the best place to be

                      Manager

                      11/4/2023

                      Soneto On Western
                      Thank you for the wonderful feedback! We're thrilled to hear that you appreciate our commitment to communication, cleanliness, and our amenities. Your satisfaction is our priority, and we're delighted that you're enjoying the pool area and gym facilities. Should you have any further questions or need assistance, our team is here to help.
                      Review Author Icon

                      jeffrey.moran91@gmail.com

                      Resident 2023

                      10/27/2023

                      Soneto on Western

                      Soneto On Western is truly in the heart of Katy. Prime location with access to shopping, dining, and entertainment, its ideal for Work From Home active families. I appreciate the convenience and luxury of the amenities on-site, the privacy/security of the property, the attentive, professional, and smiling faces throughout the leasing office, and a big one for me is the welcoming environment for our four legged friends as well! I had the added luxury of having Jennifer, Robert, and Andrea all collectively welcome and accommodate me with great communication, prompt resolutions to my concerns and accommodated us with a unit most fitting for our needs and lifestyle. I commend Jennifer for never over-promising but surely over-delivering on our expectations throughout our stay here. I’ve appreciated the communication and timeliness of our maintenance staff always very kind and approachable. Everything is NEW, despite being around so much, it’s relatively quiet as well. We look forward to our stay and time with Soneto on Western. This is a tour we will never regret taking. Thank you for the wonderful experience and accommodation we truly feel home every day! Don’t wait come be a neighbor today!

                        Manager

                        10/31/2023

                        Soneto On Western
                        Hi there. We're thrilled to be in the heart of Katy and to provide a prime location for you and your family. Your positive feedback regarding our amenities, privacy, team, and welcoming environment is greatly appreciated. Jennifer, Robert, and Andrea are dedicated to delivering top-notch service. We're here to ensure you feel at home every day!
                        Review Author Icon

                        SherylDeBrito

                        Resident 2023

                        10/25/2023

                        Agradecida y satisfecha

                        Me encantó la atención, desde el Dia 1 me hicieron sentir especial, Jennifer Pineda me ayudo a conseguir un lindo apartamento que se adaptara a mis necesidades y mi presupuesto. Hasta me regaló un llaverito!!! Gracias al equipo de Soneto por hacerlo posible especialmente a Jennifer. Incluso tuve un pequeño problema con el pago y me solucionaron muy rápido. Creo que renovaré mi contrato cuando termine!!! Les recomiendo este sitio y les recomiendo ir con Jennifer. Si no hablan ingles no se preocupen que ella los atiende perfectamente en español. Y también en ingles!

                          Manager

                          10/28/2023

                          Soneto On Western
                          Sheryl, ¡gracias por contarnos sobre el excelente servicio que has recibido de Jennifer y el resto de nuestro equipo! Estamos felices de tenerlo aquí y siempre es un placer ayudarlo.
                          Review Author Icon

                          anonymous

                          prospectiveVisited 2023

                          10/25/2023

                          Soneto is Amazing!

                          Soneto is amazing! Liked the building a lot, the pool area is amazing, all the amenities looked clean and updated liked that a lot too! the leasing team was great in general very friendly and knowledgeable answered all of my questions. This is a place were I would definitely live with my family.

                            Manager

                            10/28/2023

                            Soneto On Western
                            Thank you for your wonderful feedback! We're thrilled to hear that you're loving our community and its amenities and that our team has provided you with great service. We aim to create a welcoming environment for families, and we're excited that you're considering making this your home.
                            Review Author Icon

                            anonymous

                            prospectiveVisited 2023

                            10/24/2023

                            Gracias jennifer por tu paciencia y amabilidad al ayudarme ?? con la barrera del idioma es dificil conseguir a alguien que hable español y ayude con todas las dudas y jennifer pudo hacerlo! Espero poder vivir alli pronto

                              Manager

                              10/27/2023

                              Soneto On Western
                              Nos alegra saber que Jennifer te pudo ayudar de manera amable y paciente a pesar de las barreras del idioma. Estamos encantados de que estés considerando vivir en nuestro lugar, y esperamos darte la bienvenida pronto. Si tienes más preguntas o necesitas ayuda adicional, no dudes en ponerte en contacto con nosotros en la oficina. ¡Gracias por tu elección y por tus amables palabras!

                              Updated Review

                              Review Author Icon

                              Resident 1161127

                              Verified Resident 2022 - 2023

                              9/20/2023

                              Muy buenas instalaciones con excelentes amenidades. El personal es muy atento y profesional. Se organizan actividades de manera peri?dica que ayudan a que los inquilinos se integren en comunidad. Los recomiendo altamente.

                                Manager

                                9/22/2023

                                Soneto On Western
                                Agradecemos mucho tus amables comentarios sobre nuestras instalaciones y amenidades. Nuestro equipo se esfuerza por brindar un servicio atento y profesional. Nos complace saber que disfrutas de nuestras actividades comunitarias. Tu recomendación significa mucho para nosotros.
                                Review Author Icon

                                Resident 1179720

                                Verified ProspectVisited 2023

                                9/11/2023

                                The location of the property is great! The apartments are nice but the outside building stairwells are dirty and could use a good power washing! As far as the rent, it's competitive for that area. The leasing agent wasn't very energetic or welcoming during the tour which was a let down. I visited other properties in the area and those staff were way more enthusiastic about future residents coming in to tour. They require you to do your own ID verification from your phone which was different and a hassle since the link didn't work. The agent had to allow me to use her cellphone to complete the ID verification after several failed attempts but she wasn't too helpful in the beginning.

                                  Manager

                                  9/16/2023

                                  Soneto On Western
                                  Thank you for sharing your feedback about your visit. We'll take your comments into consideration to improve our tour experience. We apologize for any inconvenience with the ID verification process and appreciate your patience. Please reach out to us if you have any additional questions.
                                  Review Author Icon

                                  Resident 1171539

                                  Verified Resident 2022 - 2023

                                  8/18/2023

                                  Los apartamentos son muy lindos, buena distribuci?n, personal administrativo responde r?pido, lo ?nico malo es mucho ruido en el Area de la piscina, volumen muy alto en la m?sica sobretodo los fines de semana

                                    Manager

                                    8/22/2023

                                    Soneto On Western
                                    Estamos encantados de que estés tan complacido con nuestros cómodos apartamentos y el atento servicio de nuestro equipo. Aún así, llame o pase por nuestra oficina para que podamos obtener más información sobre los ruidos molestos y trabajar para abordarlos. ¡Gracias!

                                    Updated Review

                                    Review Author Icon

                                    Resident 1119375

                                    Verified Resident 2022 - 2023

                                    8/7/2023

                                    Buenos d?as, soneto es un buen complex excepto algunas cosas como por ejemplo el estacionamiento o cuando se necesita hablar con la manager es un poco dif?cil siempre est? ocupada pero tiene muchas cosas buenas el complex

                                      Manager

                                      8/26/2023

                                      Soneto On Western
                                      Gracias por contactarte. Si bien nos complace que haya muchas cosas que le gusten de nuestro complejo, lamentamos que tenga alguna inquietud con respecto al estacionamiento o comunicarse con nosotros. Comuníquese con customercare@embreydc.com para obtener asistencia inmediata con cualquier necesidad urgente.
                                      Review Author Icon

                                      Resident 1162622

                                      Verified Resident 2023

                                      7/24/2023

                                      Muy agradable rentar en soneto, a pesar que hice el proceso en l?nea, me comuniqu? con una representante y su atenci?n fue perfecta, hizo que todo el proceso fuera m?s sencillo y adem?s siempre tuvo la disposici?n de ayudarme, al llegar a la residencia siempre la atenci?n por parte del personal fue agradable me encanto mi experiencia de renta

                                        Manager

                                        7/26/2023

                                        Soneto On Western
                                        Gracias por sus increíbles comentarios. Significa mucho saber cuán satisfecho está con su experiencia con nuestro equipo y su ayuda durante este proceso. ¡Su apoyo significa mucho!
                                        Review Author Icon

                                        Resident 1153852

                                        Verified ProspectVisited 2023

                                        6/26/2023

                                        Rob is the best! The tour of this community was very nice. The upkeep of this property is absolutely top notch. Love that it's not right off grand parkway! Location is very convenient. Loved that it's by Costco and nice family oriented restaurants.

                                          Manager

                                          6/28/2023

                                          Soneto On Western
                                          Thank you for visiting our community! It means a lot to hear that Rob made such a positive impression with his service and that you enjoyed our prime location and beautiful communal grounds. We hope to see you again soon.
                                          Review Author Icon

                                          Resident 1151583

                                          Verified Resident 2023

                                          6/19/2023

                                          Muy poco satisfecha . Tengo poco tiempo de mudada y creo q fue un error mudarme a este respuesta a solucionar los problemas encontrados en el apartamento es muy lenta . Siento q al momento de alquilar el apto este no estaba en ?ptimas condiciones .

                                            Manager

                                            6/22/2023

                                            Soneto On Western
                                            Gracias por sus comentarios como nuestro nuevo residente. Le pedimos disculpas si sus inquietudes no han sido abordadas a su entera satisfacción. Permítanos la oportunidad de aprender más sobre su situación específica para que podamos ayudarlo de manera efectiva. En cuanto le sea posible, comuníquese con nosotros en customercare@embreydc.com.
                                            Review Author Icon

                                            Resident 1142631

                                            Verified Resident 2021 - 2023

                                            5/20/2023

                                            I have been at this complex for over 2 years now and have enjoyed living here. It's a beautiful property and is in an ideal location where I10 and 99 meet. Most of the time, it is very quiet.The office staff, especially Robert, is awesome. Maintenance issues are usually completed within 7-10 days.

                                              Manager

                                              5/23/2023

                                              Soneto On Western
                                              We appreciate your residency in our community and your recognition of Robert and our hard-working team. We agree our location is unbeatable!

                                              Updated Review

                                              Review Author Icon

                                              Resident 1139468

                                              Verified Resident 2023

                                              5/17/2023

                                              My experience has been great so far. Robert in the front office has been amazing from the time I've reached out to rent from Soneto! He's made everything so easy! So glad to have met him during this process.

                                                Manager

                                                5/19/2023

                                                Soneto On Western
                                                Hi, there. We are glad you are here and delighted to hear that you have been so happy with your experience. Thank you for the review and recognition of Robert and his exceptional service.

                                                Updated Review

                                                Review Author Icon

                                                Resident 1064697

                                                Verified Resident 2023

                                                5/10/2023

                                                Excelente atenci?n y agradables ambientes, zona tranquila y de f?cil acceso a servicios, cerca de la Escuela y de sitios de interes. La atenci?n del equipo de mantenimiento es r?pida y eficaz! Gracias

                                                  Manager

                                                  5/12/2023

                                                  Soneto On Western
                                                  ¡Gracias por tu increíble reseña! Estamos encantados de saber lo feliz que está con nuestro hermoso complejo y atento equipo.
                                                  Review Author Icon

                                                  anonymous

                                                  prospectiveVisited 2023

                                                  4/26/2023

                                                  A thank you for Ms Aracely Avila the manager of Western Center Dr., Katy, TX I’m grateful for your support and I appreciate . I value the insights and guidance you provide And after all the smile on your face . ;) # 1104

                                                    Manager

                                                    4/28/2023

                                                    Soneto On Western
                                                    Hi there. Thank you for the shout-out to Aracely. She is dedicated to our community and to our residents. Please let us know if you need anything.

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    A2

                                                    1 Bed, 1 Bath | 687 sq. ft.

                                                    $1,310 - $1,853

                                                    4 Available Units

                                                    See Floor Plan Details

                                                    A4

                                                    1 Bed, 1 Bath | 796 sq. ft.

                                                    $1,349 - $1,882

                                                    4 Available Units

                                                    See Floor Plan Details

                                                    A1

                                                    1 Bed, 1 Bath | 608 - 687 sq. ft.

                                                    $1,200 - $1,863

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A
                                                    A

                                                    Renter Ratings

                                                    A

                                                    Review Ratings

                                                    Noise

                                                    4.3

                                                    Grounds

                                                    4.4

                                                    Safety

                                                    4.4

                                                    Office Staff

                                                    4.5

                                                    Maintenance

                                                    4.5

                                                    Neighborhood

                                                    4.5

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    A-

                                                    Number of reviews in the past 365 days

                                                    21

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    100.00%

                                                    Manager’s Review Reply Time

                                                    B+

                                                    Average time to respond to reviews

                                                    4.43 days

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Parking
                                                    • Carport
                                                    • Garage
                                                    • Yard
                                                    Pets
                                                    • Dogs Allowed
                                                    • Cats Allowed
                                                    Other
                                                    • 1st Floor
                                                    • Business Center
                                                    • Ceiling Led Puck and USB Outlets
                                                    • Clubhouse
                                                    • Clubroom with Demo Kitchen
                                                    • Community Work Lounge with Private Work Spaces
                                                    • Courtyard
                                                    • Courtyard View
                                                    • Deep Single Basin Kitchen Sink
                                                    • Faux Wood Flooring
                                                    • Fitness Center
                                                    • Fitness on Demand Aerobics Room
                                                    • Lake View
                                                    • Mudroom Niches Available
                                                    • Package Concierge Lockers
                                                    • Pet Park with Dog Stations
                                                    • Pool
                                                    • Pool View
                                                    • Premium Fixtures or Hardware
                                                    • Private Yard, Balcony or Patio Available
                                                    • Smooth Top Ranges
                                                    • Spacious Central Pavilion and Cabanas
                                                    • Stainless Steel Appliances
                                                    • Top Floor
                                                    • Two Resort Style Swimming Pools with Sundecks
                                                    • Walk In Closets
                                                    • Walk In Showers and Garden Bathtubs Available
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                                                    Leasing

                                                    Experience the rhythm of a refined lifestyle at Soneto On Western. It is where modern interior finishes and exclusive amenities come standard. Designed to surpass your elevated expectations, our one, two, and three-bedroom residences boast wood-style flooring, granite countertops, and a gourmet kitchen even a professional chef would envy. The charm of this pet-friendly community extends far beyond the walls of your home thanks to incredible on-site attractions such as resort-style pools, a state-of-the-art fitness center, and a game room. At Soneto On Western, we give you front-row seats to all that Katy, TX has to offer.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Embrey Management

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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 513 number of votes by renters, Soneto On Western is currently rated 4.4 out of 5 stars.
                                                    Soneto On Western is rated 4.4/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    Soneto On Western is rated 4.5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    Soneto On Western is rated 4.3/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    Soneto On Western is rated 4.4/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    Soneto On Western is rated 4.5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    Soneto On Western is rated 4.5/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 4.43 days to their community reviews in the past year.
                                                    Embrey Management
                                                    Dogs Allowed
                                                    Cats Allowed
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    3 Beds, 2.5 Baths

                                                    Contact Property

                                                    Soneto On Western

                                                    June 2024

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                                                    Baths

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                                                    Soneto On Western is a 608 - 1,841 sq. ft. apartment in Katy in zip code 77494. This community has a 1 - 3 Beds, 1 - 2.5 Baths, and is for rent for $1,200 - $2,914. Nearby cities include Fulshear, Richmond, Brookshire, Cypress, and Sugar Land.

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