Review History for Verified Resident 255051

SYNC at Kingsland Ranch


Updated Review

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Resident 255051

Verified Resident ā€¢ 2017 - 2021

6/4/2021

It was better than expected for the first three years. Gradually, it has become overpriced for the quality of the experience. I now have trouble parking, and am exposed to constant noice from the neighbors. I have, however always enjoyed the location, my hometown, almost walking distance from my d neighborhood. The gate and gym access via smartphone is a pleasant upgrade. The lax attitude regarding pit bulls is disturbing. I know apartment complexes like to advertise "pet friendly", but residents have to listen to dogs crying for hours while the pets parents leave them behind to join to work, holiday etc. The upkeep of the exterior is good. The maintenance is first rate, consistently. The pool is clean and attractive. There is a high turnover of office staff. I figure that has to do with residents attempting to make friends with them. When the staff is eventually replaced by virtual service, I will be exceedingly distressed. I love technology but human obsolescence makes me nervous. Besides, sometimes it's nice to have a human l, and not just for aesthetics. In many instances it's superior. For example, when I transitioned to a different unit, a real human was involved over a several weeks period.
    Manager

    6/7/2021

    SYNC at Kingsland Ranch
    Thank you so much for your review. We're very happy to hear that your experience at SYNC at Kingsland Ranch has overall been positive. We certainly want all of our residents to be happy, and I will share your feedback with the team. If there is anything that you need from us, please don't hesitate to let us know.
    1 Previous Review

    Previous Review

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    Resident 255051

    Verified Resident ā€¢ 2017 - 2020

    4/6/2020

    Multiple changes in personnel, steady increase in rent. Good location. Lots of noisy children who bounce off walls. Nice virtual gate key for entrance & gym. Nice gym. Nice external upkeep. Less attention to interior. When I transitioned to a new unit, I paid for damages then a 3rd party bill came after me via text 1 months later. The maintenance experience semi-fabulous.
      Manager

      4/7/2020

      SYNC at Kingsland Ranch
      Thank you for taking the time to review your experience. We do have some new team members, but are excited for them to continue providing our residents with superior service. Please don't hesitate to reach out to us in the office if you would like to discuss any concerns.

      Review 109 out of 461

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