Westborough Crossing Apartments
#7,341 #15 #1,199

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Westborough Crossing Apartments

2031 Westborough Dr, Katy, TX 77449
(203 Reviews)
$1,120 - $1,455/mo
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Floor Plans & Pricing

1 Bedroom

The Dartmore

1 Bed, 1 Bath | 541 sq. ft.

$1,120

5 Available Units

See Floor Plan Details

The Shire

1 Bed, 1 Bath | 672 sq. ft.

$1,190

3 Available Units

See Floor Plan Details

2 Bedrooms

The Morgan

2 Beds, 2 Baths | 863 sq. ft.

$1,385

4 Available Units

See Floor Plan Details

The Highland

2 Beds, 2 Baths | 954 sq. ft.

$1,455

2 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

B
B

Renter Ratings

A

Review Ratings

Noise

4.4

Grounds

4.2

Safety

4.4

Office Staff

4.7

Maintenance

4.7

Neighborhood

4.9

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

B+

Number of reviews in the past 365 days

15

Managerā€™s Review Engagement

C

Percentage of reviews responded to

46.67%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

78.07 days

View Community Timeline
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Westborough Crossing Apartments Reviews

(180)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

Review Author Icon

Resident 835423

Verified Resident ā€¢ 2017 - 2024

2/22/2024

Was great when first moved in in 2017 but when moved into another apartment in 2021 it was a completely negative experience. The management team fails to follow up with me to ensure that requests have been completed to my satisfaction.

    Updated Review

    Review Author Icon

    Resident 906358

    Verified Resident ā€¢ 2016 - 2024

    2/2/2024

    Le recomiendo Westborough Crossing, es un lugar tranquilo para vivir sinceramente del 1-10 le darƃĀ­a 10. Vengan a verlo no se arrepentirƃĀ”n. Yo llevo viviendo aquƃĀ­ desde 2016 y todavƃĀ­a en el 2024 sigo aquƃĀ­.ā€¦Ā See More >
      Review Author Icon

      Resident 1219155

      Verified Resident ā€¢ 2019 - 2024

      1/22/2024

      SAD. ROACHES FOR 5 YEARS. THIS IS NOT A NEW PROBLEM. YOU ALL KNOW IT. TALKED WITH PREVIOUS TENANTS. FOR THE PAST YEAR YOU DON'T KNOW IF YOU ARE GOUNG.TO HAVE HOT WATER WHEN YOU GO TO SHOWER. ( RIGHT NOW MY WATERā€¦Ā See More >

        Updated Review

        Review Author Icon

        Resident 1171089

        Verified Resident ā€¢ 2020 - 2024

        1/19/2024

        Great job outstanding Professional professional professional professional professional professional professional professional professional professional professional professional professional professional professional professional professional

          Manager

          1/23/2024

          Westborough Crossing Apartments
          You're the best! We really appreciate the positive review. Can't wait to see you again! Have an excellent day.
          Review Author Icon

          Resident 1213905

          Verified Resident ā€¢ 2023

          1/4/2024

          With proper care, the Westborough Crossing apartment complex could be a beautiful place to live. It's small, in a nice area, and for the most part in a quiet community. The grounds are in desperate need of landscaping.

            Review Author Icon

            Resident 1209842

            Verified Resident ā€¢ 2018 - 2023

            12/19/2023

            They're updating the outside of the buildings but I have outdated appliances in kitchen and in bathroom and only 1 drawer in the entire apartment. I can't afford to move and I can barely afford to stay. My income hasn't changed but I'm paying muchā€¦Ā See More >
              Review Author Icon

              Resident 1200494

              Verified Resident ā€¢ 2023

              11/18/2023

              Excelente lugar para vivir todo muy tranquilo sin mucho ruido personal Excelente. Precio asequibles y preocupaciĆ³n por parte del staff de todo lo que necesita el inquilino. Me encanta mucho este lugar y me gustarĆ­a estar aqui por mucho tiempo mĆ”s.ā€¦Ā See More >
                Manager

                12/9/2023

                Westborough Crossing Apartments
                Thank you for your kind review; we are happy to pass along your comments to the team here at Westborough Crossing Apartments! We hope to be of service to you again in the future. Best wishes, Westborough Crossing Apartments
                Review Author Icon

                Resident 1197825

                Verified Resident ā€¢ 2023

                11/9/2023

                The Maintenance Team here is very friendly and respectful. I appreciate their help and effort to get the job done in a timely manner. Each request that I've submitted since I moved in have all been taken care on the same day or at leastā€¦Ā See More >
                  Manager

                  12/9/2023

                  Westborough Crossing Apartments
                  We are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Westborough Crossing Apartments
                  Review Author Icon

                  Resident 1192083

                  Verified Resident ā€¢ 2023

                  10/23/2023

                  Me encanta el lugar por su ubicaciĆ³n es practico esta cerca de tiendas, escuela y mi trabajo. Las personas que trabajan en el son muy atentas y estan accesibles para resolber cualquien inconveniente que se presente.ā€¦Ā See More >
                    Manager

                    10/27/2023

                    Westborough Crossing Apartments
                    We strive for 100% satisfaction, and it is great to see you had such a positive experience at Westborough Crossing Apartments. We hope to be of service to you again in the future. Best wishes, Westborough Crossing Apartments
                    Review Author Icon

                    Resident 1172264

                    Verified Resident ā€¢ 2018 - 2023

                    8/21/2023

                    Todo es a mi entera satisfacciĆ³n. El conjunto residencial, tiene un buen mantenimiento y atienden las solicitudes de reparaciones rĆ”pidamente. Han hecho arreglos de pintura, han cambiado sanitarias.ā€¦Ā See More >
                      Review Author Icon

                      Resident 1160672

                      Verified Resident ā€¢ 2021 - 2023

                      7/18/2023

                      I love my apartment itself. It has a great floor plan that I have been able to make a very comfortable home. It's very quiet. I rarely ever hear or see my neighbors. I really love that my apartment faces Fort Stanton with the viewā€¦Ā See More >
                        Manager

                        8/2/2023

                        Westborough Crossing Apartments
                        Thank you for your kind review; we are happy to pass along your comments to the team here at Westborough Crossing Apartments!

                        Updated Review

                        Review Author Icon

                        Resident 1028233

                        Verified Resident ā€¢ 2021 - 2023

                        6/29/2023

                        I'm very satisfied living in my apartment complex. It's very quiet and they neighborhood is very quiet. I don't any issues at all living here at all.i recommend this complex. Thank you for all the friendly staff and all the do.

                          Review Author Icon

                          Resident 1151532

                          Verified Resident ā€¢ 2022 - 2023

                          6/19/2023

                          Nice peaceful community love living here. If I could rent to own definitely would do it. Compared to other apartments I used to live this is by far the best. Everyone is peaceful here no issues no drama here itā€™s niceā€¦Ā See More >
                            Manager

                            6/22/2023

                            Westborough Crossing Apartments
                            Thank you so much for your positive comments about Westborough Crossing Apartments! Thanks again for the recommendation, and have an amazing day!
                            Review Author Icon

                            Resident 1136470

                            Verified Resident ā€¢ 2021 - 2023

                            5/2/2023

                            I love this community I just wish the price wasnā€™t so high, the price per apartments makes it hard to stay every year goes higher and higher so it makes it impossible to feel like we are home instead of here for now.ā€¦Ā See More >
                              Manager

                              5/18/2023

                              Westborough Crossing Apartments
                              Thank you for your kind words and this wonderful review! Please don't hesitate to reach out to us if there's anything more we can do!

                              Updated Review

                              Review Author Icon

                              Resident 1030840

                              Verified Resident ā€¢ 2022 - 2023

                              4/30/2023

                              Very good experience in every aspecto, they are very responsable and the maintanace is really fast and secure. They always respond when called for anything and are very confident when telling You any informaciĆ³n. So isna very Nice experienceā€¦Ā See More >
                                Review Author Icon

                                Resident 1118989

                                Verified Resident ā€¢ 2022 - 2023

                                3/7/2023

                                So far so good and itā€™s quite and clean as well itā€™s just that most of the neighbors are not cleaning the poo of their dogs and now my dogs has some lice and they smell bad even though their taking a bath.ā€¦Ā See More >
                                  Manager

                                  3/9/2023

                                  Westborough Crossing Apartments
                                  Thank you for your kind review; we are happy to pass along your comments to the team here at Westborough Crossing Apartments! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
                                  Review Author Icon

                                  Resident 988753

                                  Verified Resident ā€¢ 2021 - 2022

                                  1/3/2023

                                  Maintenance service is great. Apartment is expensive for quality. Never had any safety issues or any noise complaints. Apartment office staff is usually helpful, but sometimes they are not helpful when it comes to issues retrieving packages.

                                    Manager

                                    1/4/2023

                                    Westborough Crossing Apartments
                                    We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Westborough Crossing Apartments
                                    Review Author Icon

                                    Resident 1095280

                                    Verified Resident ā€¢ 2020 - 2022

                                    12/17/2022

                                    Westborough Crossings has been my home for the last two years and couldnā€™t be happier. the community is quiet, the staff and maintenance are wonderful. I would recommend this community for anyone single or with a family.ā€¦Ā See More >
                                      Manager

                                      12/20/2022

                                      Westborough Crossing Apartments
                                      We appreciate your positive review about your recent experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Westborough Crossing Apartments!
                                      Review Author Icon

                                      Resident 1092093

                                      Verified Resident ā€¢ 2022

                                      12/7/2022

                                      Ihaggggggggggggggggggggggggggggggflllllllllbbbbbblkjgalvlll

                                        Manager

                                        1/1/2023

                                        Westborough Crossing Apartments
                                        Thank you again for taking the time to let us know how we did. We hope you have a great day!
                                        Review Author Icon

                                        Resident 1088638

                                        Verified Resident ā€¢ 2022

                                        11/26/2022

                                        Here at Westborough Crossing is a property that is Family and Pet friendly. Has a great pool that is open year-round and the set-up is cozy (you can play music). There is also a small play area to take your kids and even a playā€¦Ā See More >
                                          Manager

                                          11/28/2022

                                          Westborough Crossing Apartments
                                          We appreciate your positive review about your recent experience with us!
                                          Review Author Icon

                                          Resident 1078328

                                          Verified Resident ā€¢ 2017 - 2022

                                          10/25/2022

                                          My experience here has been mediocre at best. With new updated communities being built this place is really starting to fall behind. The perimeter fence is falling down, there is trash built up around the dumpster area, the hot water hardly works cause the boilerā€¦Ā See More >
                                            Review Author Icon

                                            Resident 1075034

                                            Verified Resident ā€¢ 2022

                                            10/13/2022

                                            Apartment Staff is knowledgeable and kind. Great location and close to everything you may need. Maintenance resolves problems quickly. But- **The apartment itself is roach infested.** There also isn't enough parking unless you can get a paid parking spot. Beware of the towing if youā€¦Ā See More >
                                              Manager

                                              10/15/2022

                                              Westborough Crossing Apartments
                                              Dear resident, we thank you for sharing your positive experience! We would like to hear from you when you have a chance please contact our office so we can address your issues accordingly.

                                              Updated Review

                                              Review Author Icon

                                              Resident 1049514

                                              Verified Resident ā€¢ 2017 - 2022

                                              7/29/2022

                                              Westborough Crossing apartments have been my home for the past 3 years and I love living here the complex is close to I-10 and all the places that I need and the management has been super nice and helpful and they always reply to allā€¦Ā See More >
                                                Manager

                                                10/7/2022

                                                Westborough Crossing Apartments
                                                Thank you for your kind review; we are happy to pass along your comments to the team here at Westborough Crossing Apartments!
                                                Review Author Icon

                                                Resident 1046927

                                                Verified Resident ā€¢ 2022

                                                7/21/2022

                                                very good community so far as I've only been here for less than a month so for me the experience is still new but what I've seen so far has been very good and the pool area is very nice also the mailing areaā€¦Ā See More >
                                                  Manager

                                                  10/7/2022

                                                  Westborough Crossing Apartments
                                                  Hi! thank you so much for your high rating!
                                                  Review Author Icon

                                                  Resident 1022444

                                                  Verified Resident ā€¢ 2021 - 2022

                                                  5/5/2022

                                                  Great service is provided when needed , apartments are great and highly recommended! You are always taken care of and the apartment management people always have something fun going on for the residence which is very nice .

                                                    Manager

                                                    5/21/2022

                                                    Westborough Crossing Apartments
                                                    Dear resident, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Westborough Crossing Apartments.

                                                    Features & Amenities

                                                    Pets
                                                    • Cats Allowed
                                                      Deposit: $250. Fee: $200 ~ 200. Rent: $40. Restrictions: We welcome up to 2 pets per apartment home. Weight limit is 50lbs. We accept cats and dogs. There is a $250 non-refundable pet deposit. Please call our leasing office for complete pet policy.. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Deposit: $250. Fee: $200 ~ 200. Rent: $40. Restrictions: We welcome up to 2 pets per apartment home. Weight limit is 50lbs. We accept cats and dogs. There is a $250 non-refundable pet deposit. Please call our leasing office for complete pet policy.. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • BBQ Grills
                                                    • On-Site Maintenance
                                                    • Playground
                                                    • Pool
                                                    Show Less
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                                                    Leasing

                                                    We are temporarily ceasing in-person tours with prospective residents. Virtual tours are available. Call us today for more information!Newly renovated Westborough Crossing is now showcasing beautiful apartment homes with interiors inspired by custom home builders. All of our spacious floor plans provide both luxury and comfort with stunning faux-wood flooring, stainless steel appliance packages, oversized walk-in closets and private patios/balconies. Appreciate such luxuries as brushed nickel hardware, two inch blinds and rich two-toned paint. Relax by our resort-style pool complete with a heated spa or picnic with friends in our outdoor lounge area with BBQ grills. Residents of Westborough Crossing also enjoy such community amenities as our fun-filled playground, convenient clothes care center, online payment options and the prestigious schools of Katy ISD. Visit our leasing office today to view our newly renovated one and two bedroom floor plans and choose your new home today!
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Greystar

                                                    B+
                                                    B+
                                                    Communities
                                                    3194

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q:Ā Can you hear your neighbors?
                                                    Suzy_B
                                                    Answered on: 05/31/2018
                                                    A:Ā no

                                                    Frequently Asked

                                                    How is Westborough Crossing Apartments Rated?
                                                    Based on 203 number of votes by renters, Westborough Crossing Apartments is currently rated 3.5 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Westborough Crossing Apartments?
                                                    Westborough Crossing Apartments is rated 4.2/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Westborough Crossing Apartments is rated 4.7/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    What are noise levels like at Westborough Crossing Apartments?
                                                    Westborough Crossing Apartments is rated 4.4/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    How safe is Westborough Crossing Apartments?
                                                    Westborough Crossing Apartments is rated 4.4/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    Westborough Crossing Apartments is rated 4.9/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at Westborough Crossing Apartments?
                                                    Westborough Crossing Apartments is rated 4.7/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 46.6667% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 78.07 days to their community reviews in the past year.
                                                    Who manages Westborough Crossing Apartments?
                                                    Greystar
                                                    What is the pet policy at Westborough Crossing Apartments?
                                                    Cats Allowed
                                                    Deposit: $250
                                                    Fee: $200 ~ 200
                                                    Rent: $40
                                                    Restrictions: We welcome up to 2 pets per apartment home. Weight limit is 50lbs. We accept cats and dogs. There is a $250 non-refundable pet deposit. Please call our leasing office for complete pet policy.
                                                    Pet Limit: 2
                                                    Dogs Allowed
                                                    Deposit: $250
                                                    Fee: $200 ~ 200
                                                    Rent: $40
                                                    Restrictions: We welcome up to 2 pets per apartment home. Weight limit is 50lbs. We accept cats and dogs. There is a $250 non-refundable pet deposit. Please call our leasing office for complete pet policy.
                                                    Pet Limit: 2
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths

                                                    March 2024

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                                                    Baths

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                                                    Westborough Crossing Apartments is a 541 - 954 sq. ft. apartment in Katy in zip code 77449. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,120. Nearby cities include Fulshear, Richmond, Brookshire, Cypress, and Sugar Land.

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