Olympus Waterford

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Olympus Waterford

400 Bourland Rd, Keller, TX 76248
(21 Reviews)
$1,400 - $2,364/mo
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Floor Plans & Pricing

1 Bedroom

A2U

1 Bed, 1 Bath | 839 sq. ft.

$1,400

5 Available Units

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A1GL

1 Bed, 1 Bath | 750 sq. ft.

$1,569

3 Available Units

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A1GU

1 Bed, 1 Bath | 827 sq. ft.

$1,621

2 Available Units

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A2GU

1 Bed, 1 Bath | 839 sq. ft.

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2 Bedrooms

B2G2U

2 Beds, 2 Baths | 1,155 sq. ft.

$2,337

2 Available Units

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B1U

2 Beds, 2 Baths | 1,086 sq. ft.

$1,904

1 Available Unit

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B2U

2 Beds, 2 Baths | 1,155 sq. ft.

$1,956

1 Available Unit

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B1GU

2 Beds, 2 Baths | 1,086 sq. ft.

$2,092

1 Available Unit

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B2GL

2 Beds, 2 Baths | 1,056 sq. ft.

$2,207

1 Available Unit

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B1L

2 Beds, 2 Baths | 985 sq. ft.

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3 Bedrooms

C1U

3 Beds, 2 Baths | 1,510 sq. ft.

$2,364

1 Available Unit

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C1G2GU

3 Beds, 2 Baths | 1,510 sq. ft.

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C1GL

3 Beds, 2 Baths | 1,454 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

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Renter Ratings

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Review Ratings

Noise

0.0

Grounds

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Safety

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Office Staff

0.0

Maintenance

0.0

Neighborhood

0.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

N/A

Number of reviews in the past 365 days

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Manager’s Review Engagement

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Percentage of reviews responded to

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Manager’s Review Reply Time

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Average time to respond to reviews

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Olympus Waterford Reviews

(21)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident 2018 - 2020

8/17/2020

The office manager and staff are great and friendly. all of my maintenance needs were handled in a timely manner. he only reason that i left was to get closer to work. i definitely recommend this complex.

    Manager

    8/18/2020

    Olympus Waterford
    Thank you for the high rating! It was lovely having you as a resident of Olympus Waterford. Our team appreciates your kind recommendation! We wish you all the best. - Olympus Waterford Team
    Review Author Icon

    anonymous

    Resident 2018 - 2020

    1/27/2020

    First off, let me start with saying the apartments are nice and seem reasonably priced for the area. I can look past the noise that is common with apartment living. I can look past the lazy pet owners, who can't clean up after their dogs.… See More >
      Manager

      1/31/2020

      Olympus Waterford
      Hi there, thank you for sharing your concerns with us. It's unfortunate to hear that you are not pleased with your time at our community. It was a pleasure addressing your concerns with our valet trash amenity, however, it sounds as though you still have concerns. Please reach out to us directly so that we can assist you further. Our team is striving to offer exceptional living experiences here, so we hope to hear from you again. Thank you! - Olympus Waterford Team
      Review Author Icon

      anonymous

      Resident 2019

      10/15/2019

      There is dog poop everywhere, it seems as if nobody picks up after their dog and it causes the air to smell like it at times. Awful, regretting signing a lease right about now. It would be real nice if management would do something about… See More >
        Manager

        10/17/2019

        Olympus Waterford
        Thank you for bringing your concerns to our attention! We're sorry to hear about your discomfort, but please know that we are striving to have all of our residents follow our pet policies. Please report any findings to our direct attention! Our team has not received any reports recently in this regard, so we'd like to speak with you directly to further discuss these concerns. Please give our office a call, thank you! - Olympus Waterford Team
        Review Author Icon

        anonymous

        prospectiveVisited 2019

        6/22/2019

        The property management don't control the tenants from allowing their dogs to poop everywhere. The smell is awful, you cannot let your kids walk is the grass. The dog poop is embarrassing for a guest.… See More >
          Manager

          6/24/2019

          Olympus Waterford
          We want all residents to enjoy their time in our community whether they have pets or not. Please alert us of any problem areas you've noticed, and let us know if you see any of our community members disregarding our policies. While we do attempt to control this situation, there is little we can do unless we witness it taking place ourselves so your feedback is important to us. We would hate for this to have such a negative impact on your experience here so if there's anything else we can do that would make your time here more enjoyable, please let us know. Sincerely, The Olympus Waterford Team
          Review Author Icon

          Resident 653719

          Verified Resident 2013 - 2019

          6/17/2019

          Very professional, knowledgeable, non judgmental, and polite management. Apartment homes was in very good condition. I was treated with the utmost care and concern as a customer and given superb service. 5 star rating here.

            Manager

            6/18/2019

            Olympus Waterford
            Wow, thank you for this amazing feedback! We're beyond happy to know that you were so impressed by our homes as well as our onsite team. We work diligently to provide our residents with the best in quality of living so hearing this means a lot to us. We hope to keep up the good work and feel free to let us know if there's anything you need in the future. Have a great day, The Olympus Waterford Team
            Review Author Icon

            residentadvocate2019

            Resident 2018 - 2019

            5/14/2019

            These are not NEW guidelines, are EXACTLY as listed in lease amendments! Managers should be watching for these things, as well as many other violations that are currently present on grounds, to keep the property up to standard of living expected by the rent!

              Manager

              5/13/2019

              Olympus Waterford
              Hello, Donna. We understand your frustration and are sorry to learn that this has had such a negative impact on your overall experience. When we initially sent out these new guidelines, we did provide a grace period to get people acquainted with these changes since that time is now over, we will begin to issue a fine for these violations. We are working diligently to improve this process moving forward and if you have any additional feedback to offer, we are always happy to speak with you in the leasing office. Sincerely, The Olympus Waterford Team
              Review Author Icon

              Resident 617488

              Verified Resident 2019

              3/19/2019

              Donâ??t move in Waterford Olympus. Awful neighbors upstairs, the worse people to live underneath. They stomped and run all day and all night. I am moving when my lease is up. The dog poop is also bad the tenant donâ??t clean after their dog finish doing their… See More >
                Manager

                3/21/2019

                Olympus Waterford
                We're disappointed to see that you feel your experience here has been less than desirable. We have community noise policies in place to help facilitate an enjoyable living environment for all of our residents and we'd be happy to enforce those if you feel your neighbors are in violation. We also encourage anyone to let us know if they see an area around our grounds that require our attention so we can address it as quickly as possible. We would hate for you to leave with such a negative perception so at your convenience, feel free to give us a call so we can discuss these concerns. Sincerely, The Olympus Waterford Team
                Review Author Icon

                Resident 588739

                Verified Resident 2018

                12/31/2018

                Really nice place to live. No major complaints. Best place for the value. More space than any others that we looked at. This property compares over to other apartments we looked at.I don't like that the online rent payment option charges us about $50 to… See More >
                  Manager

                  1/2/2019

                  Olympus Waterford
                  Thanks for the exceptional rating! It's great to hear that you're enjoying our community amenities as well as our spacious homes. In regards to the online payment option, you can easily avoid this fee by paying directly from a bank account instead of using a credit/debit card. If you have any questions about our online services or have any suggestions for our team, we are always happy to help! Thanks again, The Olympus Waterford Team
                  Review Author Icon

                  anonymous

                  Resident 2018

                  8/29/2018

                  There are major concerns prospective tenants should be aware of. FIRST, if you live on the first floor, as stated by Olympus Property's Business Manager: "It's pretty bad, you would be surprised if you lived underneath. I mean anyone even if they didn't have children;… See More >
                    Manager

                    9/5/2018

                    Olympus Waterford
                    Hello, Thank you for taking the time to share your feedback. We apologize for the negative experience and would love the opportunity to discuss your concerns in greater detail. At your earliest convenience, please contact our management team directly or stop by our office in person. We look forward to speaking with you.
                    Review Author Icon

                    Resident 514383

                    Verified Resident 2017 - 2018

                    7/16/2018

                    We moved in this complex thinking it would be temporary, however, we absolutely love it here and think we may stay a while! The pool is like a resort and the maintenance staff is on top of things before they happen!

                      Manager

                      7/20/2018

                      Olympus Waterford
                      Hello, Thank you for taking the time to share your living experience so far! We are delighted to know you've enjoyed your beautiful new home and hope you will continue to reach out with any questions or concerns! We are always here to assist! Have a great day, The Olympus Waterford Team
                      Review Author Icon

                      anonymous

                      Resident 2016 - 2018

                      5/19/2018

                      Dog poop everywhere no staff to pick this up? Dont provide bags provide workers who care about cleanliness! Fix a pool in a timely manner when you charge luxury we should expect this back I would not pay to live in a place that after… See More >
                        Manager

                        7/3/2018

                        Olympus Waterford
                        Hello, Thank you for taking the time to leave us valuable feedback, as we are continually working to improve the resident experience here. We strive to provide exceptional customer service at Olympus Waterford, and are so sorry to hear that your experience here has not been up to par. We would love the opportunity to speak with you personally regarding your concerns so that we can figure out the best solution for you. Please stop by the front office at your earliest convenience to meet with our business manager, or reach out by phone at 819-745-5000. We look forward to hearing from you soon and hope you have a wonderful evening. -Olympus Waterford Management Team
                        Review Author Icon

                        anonymous

                        Resident 2017

                        4/24/2017

                        I would have rated as ok experience here, but then the management randomly removed a $300 credit that was promised at the move in time. When we inquired, they added it back and I started receiving bills for the utilities (trash, water, sewage) for previous… See More >
                          Review Author Icon

                          NikkiD5347

                          Resident 2016 - 2017

                          2/27/2017

                          I moved here after my divorce last summer and thought I'd be here temporarily until I found a house. Turns out I have decided to stay another year. The community is very quiet and well kept. Maintenance answers requests very quickly and… See More >
                            Review Author Icon

                            anonymous

                            Resident 2015 - 2016

                            8/3/2016

                            Waterford Glen has been great place to live for myself, daughter, and our dog Noah!! We love the community and enjoy all the amenities provided for us. We like it so much we just signed another year lease!!

                              Manager

                              9/13/2016

                              Olympus Waterford
                              Thanks Anonymous, for leaving us this response. We always love to receive great feedback.
                              Review Author Icon

                              anonymous

                              Resident 2016

                              7/26/2016

                              The front office staff is exceptional and service oriented! When I needed help printing forms, Jamie was so kind to be of assistance. Find was also very helpful when the gate access wasn't working for us. They truly care about us and make us feel… See More >
                                Manager

                                9/13/2016

                                Olympus Waterford
                                Anonymous, thank you for taking the time to leave us feedback. You really made our day today.
                                Review Author Icon

                                anonymous

                                Resident 2016

                                7/15/2016

                                I have really enjoyed living here. I have a 1 bedroom 1 bathroom apartment with a downstairs attached garage. I cant hear my neighbors at all and I love the privacy. The staff have been extremely helpful when I've been in the clubhouse.… See More >
                                  Manager

                                  7/15/2016

                                  Olympus Waterford
                                  Dear Resident, Thank you so much for taking the time to review our community! We appreciate your feedback! Please let us know if there is anything you need. We are always here to serve our residents. Thank you, Jamie- Community Manager
                                  Review Author Icon

                                  anonymous

                                  Resident 2016

                                  7/9/2016

                                  I have been living here for about 2 months. The apartments are nice but the overall score I would give them would be a 3. Service is awful. You talk to the front office they say one thing to you and do something different. Since… See More >
                                    Manager

                                    7/11/2016

                                    Olympus Waterford
                                    Dear Resident, We appreciate your feedback. I request that you please reach out to me directly and describe your negative experience with my staff. It is our highest priority to offer exemplary customer service. I would like to have the opportunity to discuss the experience with you and to turn your negative experience into a positive one. Thank you, Jamie- Community Manager
                                    Review Author Icon

                                    robins2k

                                    Resident 2015 - 2016

                                    6/30/2016

                                    I typically don't write negative reviews since it's so easy to nic-pick. In fact, I'm the type that still tips waiters and waitresses fairly well when me and/or my family receives bad service because I give because I use to wait tables myself. Anyhow, when… See More >
                                      Manager

                                      7/5/2016

                                      Olympus Waterford
                                      Dear Kevin, We want to thank you for taking the time to review our community. Resident feedback is very important to us. I apologize that the situation was not handled satisfactorily. After speaking with the leasing professional you were working with, I do believe there was some confusion as she was under the assumption that you rented a house. We do require to put down a deposit and to pay the transfer fee before we can hold an apartment. In spite of the confusion, I would be happy to work with you and waive the transfer fee as we do have a 3 bedroom that is currently available. I do manage 2 communities, however if I'm not in the office I am always available by email or phone and happy to schedule a time to meet with you personally. Please contact me directly if you would like to speak about other options. Thank you, Jamie- Community Manager
                                      Review Author Icon

                                      anonymous

                                      Resident 2015 - 2016

                                      3/7/2016

                                      I wouldn't recommend moving here. Best Tip: Absolutely, do not rent a downstairs unit. I can hear every step the upstairs neighbor makes...every single step. It is a constant booming, so loud I have to turn my T.V. all the way up only… See More >
                                        Manager

                                        3/7/2016

                                        Olympus Waterford
                                        Thank you for your feedback. Our goal is to present a positive and professional image at all times. We apologize if we have failed to meet these expectations and would appreciate the opportunity to address your specific concerns directly. We encourage you to reach out to the community manager at 817-745-7400. We hope to be able to turn your experience into a more positive one. We appreciate your feedback. Thank you, Waterford Glen Manager
                                        Review Author Icon

                                        Rebegarner12

                                        Resident 2015

                                        10/20/2015

                                        Do not rent! They do not treat over 50 yrs of age with disabilities well at all. Master bathroom tub is 21.5 inches tall vs standard tub that is 18" high. I have fallen twice and have gotten hurt. … See More >
                                          Manager

                                          10/21/2015

                                          Olympus Waterford
                                          Hi Rebegarner12- Thank you for your feedback. Our goal is to present a positive, professional image at all times. We strive to deliver a consistently positive experience. We sincerely apologize if we have failed to meet these expectations. We would like to address your specific concerns and strongly encourage you to contact us at 817.745.5000. We look forward to speaking with you soon and looking forward to turning your experience into a positive one. The Waterford Glen Team
                                          Review Author Icon

                                          anonymous

                                          Resident 2015

                                          9/22/2015

                                          I've lived here since they have opened and originally I thought the problems would all be resolved as the area was developed however I was mistaken. The management here is a nightmare. ----- in the front office is extremely unwelcoming and enjoys finding reasons to… See More >
                                            Manager

                                            9/23/2015

                                            Olympus Waterford
                                            Thank you for your feedback. Our goal is to present a positive, dignified and businesslike image at all times through our appearance, behavior, and interactions with others. If we failed to meet your customer service expectations, we sincerely apologize. Please contact us at 817-745-5000 or waterfordglen@greystar.com so we can address your specific concerns. We look forward to speaking with you soon. Thank you so much.

                                            Features & Amenities

                                            Pets
                                            • Dogs Allowed
                                              Fee: $300. Rent: $20. Restrictions: Breed Restrictions Apply. Pet Limit: 2
                                              Less Info
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                                            • Cats Allowed
                                              Fee: $300. Rent: $20. Restrictions: Breed Restrictions Apply. Pet Limit: 2
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                                            Other
                                            • 24-Hour Emergency Maintenance
                                            • Bilt Rewards- Earn Points on Rent
                                            • Business Center
                                            • Cabana
                                            • Clubhouse
                                            • Concierge
                                            • Fitness Center
                                            • High-Speed Internet
                                            • On-Site Maintenance
                                            • Online Payments Accepted
                                            • Pavilion with Grilling Area
                                            • Pet-Friendly Community
                                            • Resort Style Swimming Pool and Cabanas
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                                            Leasing

                                            Craft your perfect lifestyle at Olympus Waterford in Keller, Texas. With an inviting array of features and amenities, our one, two, and three bedroom apartments allow you to live the life you dream about. Wake up and savor a cup of coffee in your stunning chef-inspired kitchen. Amp up your day with an energizing workout in the fitness center get your heart pumping on the cardio machines or do some slow-burn training in the yoga and TRX studio. Need to cool off? Our refreshing swimming pool features a tanning ledge and shady cabana seating.
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                                            Office Hours

                                            • Sunday: Closed
                                            • Monday - Friday: 09:00 AM - 06:00 PM
                                            • Saturday: 10:00 AM - 05:00 PM
                                            This community is managed by

                                            Olympus Property

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                                            Questions & Answers (0)

                                            Frequently Asked

                                            Olympus Property
                                            Dogs Allowed
                                            Fee: $300
                                            Rent: $20
                                            Restrictions: Breed Restrictions Apply
                                            Pet Limit: 2
                                            Cats Allowed
                                            Fee: $300
                                            Rent: $20
                                            Restrictions: Breed Restrictions Apply
                                            Pet Limit: 2
                                            1 Bed, 1 Bath
                                            2 Beds, 2 Baths
                                            3 Beds, 2 Baths

                                            Contact Property

                                            Olympus Waterford

                                            April 2024

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                                            Olympus Waterford is a 750 - 1,510 sq. ft. apartment in Keller in zip code 76248. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,400. Nearby cities include Watauga, Roanoke, Trophy Club, Southlake, and North Richland Hills.

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