Keystone Apartments
#4,373 #2 #682

What is epIQ?

Keystone Apartments

2502 Bacon Ranch Road , Killeen, TX 76542
(124 Reviews)
$979 - $2,039/mo
Share Feedback
Write a Review
Leave a Video ReviewNew

Floor Plans & Pricing

1 Bedroom

A1

1 Bed, 1 Bath | 479 sq. ft.

$979 - $1,449

5 Available Units

See Floor Plan Details

A2

1 Bed, 1 Bath | 524 sq. ft.

$1,089 - $1,459

1 Available Unit

See Floor Plan Details

A3

1 Bed, 1 Bath | 616 sq. ft.

$1,139 - $1,469

1 Available Unit

See Floor Plan Details

2 Bedrooms

B2

2 Beds, 2 Baths | 722 sq. ft.

$1,209 - $1,709

5 Available Units

See Floor Plan Details

B5

2 Beds, 2 Baths | 864 sq. ft.

$1,419 - $1,939

5 Available Units

See Floor Plan Details

B1

2 Beds, 2 Baths | 706 sq. ft.

$1,259 - $1,689

3 Available Units

See Floor Plan Details

B6

2 Beds, 2 Baths | 916 sq. ft.

$1,439 - $2,039

3 Available Units

See Floor Plan Details

B4

2 Beds, 2 Baths | 892 sq. ft.

$1,449 - $1,999

2 Available Units

See Floor Plan Details

B3

2 Beds, 2 Baths | 860 sq. ft.

$1,439 - $1,849

1 Available Unit

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

A-
A-

Renter Ratings

A

Review Ratings

Noise

3.8

Grounds

4.8

Safety

4.0

Office Staff

4.9

Maintenance

4.5

Neighborhood

4.9

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

B+

Number of reviews in the past 365 days

11

Managerā€™s Review Engagement

A

Percentage of reviews responded to

90.91%

Managerā€™s Review Reply Time

B

Average time to respond to reviews

13.55 days

View Community Timeline
View Community Timeline

Keystone Apartments Reviews

(113)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

Resident 1235671

Verified Resident ā€¢ 2024

3/17/2024

Everything has been quiet, everyone tends to themselves the management is very helpful and always approachable. They handle requests in a timely manner and are always available when you reach out. I used to live across the street at copper mountain and by far keystoneā€¦Ā See More >
    Review Author Icon

    Resident 1220021

    Verified Resident ā€¢ 2019 - 2024

    1/25/2024

    My experience has been very good with the staff and community. I have no problems since I have been living here. Everyone is helpful and friendly towards me. Everything is done on time in a professional manner

      Manager

      2/7/2024

      Keystone Apartments
      Thank you for taking the time to give your experience with Keystone. We look forward to continue providing you with exceptional service.
      Review Author Icon

      Resident 1219166

      Verified Resident ā€¢ 2024

      1/22/2024

      I've only lived here for a few weeks. I'm surprised that the gates are open almost all the time. There's so many "residents" that enter through the opened exit gate. I'm just surprised that for a "gated community" there's no working gate.ā€¦Ā See More >
        Manager

        1/23/2024

        Keystone Apartments
        Thank you for taking the time to tell us your thoughts! We have scheduled repairs for the exit gate next week with our vendor. We do apologize for the delay in it getting fixed but the holidays put our gate vendor behind schedule. We appreciate all feedback as it gives us a chance to improve your experience. Please contact the office if there is anything further we can do for you to enhance your living experience with Keystone.

        Updated Review

        Review Author Icon

        Resident 574286

        Verified Resident ā€¢ 2020 - 2023

        12/9/2023

        I have the utmost respect and love for Meagan and her staff..They continuously show how much they care about this community and the residence here.Whenever I have a concern or just pop into the office to say hello they are so friendly..it's like family here.ā€¦Ā See More >
          Manager

          12/12/2023

          Keystone Apartments
          We appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your stay with us. If you have further needs or questions, please reach out!
          Review Author Icon

          Resident 1205363

          Verified Resident ā€¢ 2023

          12/6/2023

          There was an incident that was disturbing a man was outside at around 10-11 pm with his junk out touchin himself. Parking near your unit is a little bit of a hassle but not bad. The walls seem like they are paper thin. Everyone aroundā€¦Ā See More >
            Manager

            12/12/2023

            Keystone Apartments
            Thank you for taking the time to rate your experience, your satisfaction is our top priority. If there is ever an issue please don't hesitate to reach out to the office for assistance in the future!
            Review Author Icon

            Resident 1184857

            Verified Resident ā€¢ 2021 - 2023

            9/28/2023

            Location-wise, keystone couldn't be better. It's situated in a safe and vibrant neighborhood, close to shopping centers, restaurants, and public transportation. The easy access to major highways makes commuting a breeze. What sets this complex apart, though, is the sense of community. From resident events toā€¦Ā See More >
              Manager

              12/12/2023

              Keystone Apartments
              We're so glad that we were able to go above and beyond your expectations! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
              Review Author Icon

              Resident 1157690

              Verified Resident ā€¢ 2023

              7/9/2023

              Overall great experience. Great community and staff! The apartment complex is in a great central location, there are a lot of major stores, gas stations and even a mall nearby. The Maintenance team has done an amazing job when it comes to any issues oneā€¦Ā See More >
                Manager

                7/19/2023

                Keystone Apartments
                Thank you again for taking the time to let us know how we did. We hope you have a great day!
                Review Author Icon

                Resident 1156377

                Verified Resident ā€¢ 2022 - 2023

                7/5/2023

                Pretty good apartments, very pricy in my opinion especially without updated appliances. Alot of the lights around the complex need changed to provide night time illumination. That is one of the reasons i take the dog out at night instead of my wife, but otherā€¦Ā See More >
                  Manager

                  7/7/2023

                  Keystone Apartments
                  Thank you for your feedback on how we can improve your living experience at Keystone. We look forward to continuing to improve your experience.
                  Review Author Icon

                  Resident 1154461

                  Verified Resident ā€¢ 2021 - 2023

                  6/28/2023

                  My overall experience has been well. My car was rummaged through twice but other than that it is very clean and the maintenance team has been extremely reliable. My only issue is the incompetence regarding A/C unit repair considering the complex being in central Texas.ā€¦Ā See More >
                    Manager

                    7/7/2023

                    Keystone Apartments
                    Thank you for taking the time to speak with me regarding projects we have in place for your AC efficiency! We look forward to continuing to improve your living experience with Venterra. Please let us know if there is anything else we can assist you with.
                    Review Author Icon

                    Resident 1151132

                    Verified Resident ā€¢ 2023

                    6/17/2023

                    My experience at Keystone is excellent. I love the way the apartments look and feel. I feel safe, and itā€™s a close commute to many stores. I love how requests get completed quickly and nothing is ever put off from the staff. They listen toā€¦Ā See More >
                      Manager

                      7/7/2023

                      Keystone Apartments
                      We are so happy to hear about your positive experience! Please let us know any way we can continue improving!
                      Review Author Icon

                      Resident 1123759

                      Verified Resident ā€¢ 2023

                      3/21/2023

                      experience upon move in is good. neighbors are always loud above us and the apartment is slightly smaller and older than expected due to photos on website. the staff is nice and the placement of the apartment complex to base is nice.

                        Manager

                        3/31/2023

                        Keystone Apartments
                        Thank you again for taking the time to let us know how we did. Please don't hesitate to reach out if there's anything additional we can do for you.

                        Updated Review

                        Review Author Icon

                        Resident 894056

                        Verified Resident ā€¢ 2018 - 2023

                        3/12/2023

                        My experience is that I have no complaints about the staff or the maintenance. That is one reason along with others that I have stayed here. I just don't think I can find any apartments any better. If you need a complaint than it couldā€¦Ā See More >
                          Manager

                          3/14/2023

                          Keystone Apartments
                          Verified Resident 894056, thank you for your kind review; we are happy to pass along your comments to the team here at Keystone! Thank you, and have a fantastic day!
                          Review Author Icon

                          Resident 1115212

                          Verified Resident ā€¢ 2022

                          2/22/2023

                          When I first moved in, the next evening I got up to use the bathroom and there was a puddle of water on the bathroom floor. I looked inside the bathroom cabinetry to discover that it was poorly constructed. Vents had this black fuzzy stuffā€¦Ā See More >
                            Manager

                            5/3/2023

                            Keystone Apartments
                            Verified Resident 1115212, thank you for sharing your experience allowing us the opportunity to improve our service to you! Have a great day!
                            Review Author Icon

                            Resident 1105986

                            Verified Resident ā€¢ 2019 - 2022

                            1/26/2023

                            First of all for the price of these apartments youā€™ll think that youā€™re getting something with nice appliances, clean nice flooring, everything is updated. Well that is not the case. I have been complaining about the mold that is on the ceiling wall in bathroomā€¦Ā See More >
                              Manager

                              5/3/2023

                              Keystone Apartments
                              Hi Verified Resident 1105986, we regret to hear that you are displeased with your recent experience with us. We invite you to stop by the office to discuss any concerns with us. We would love to meet with you. Have a great day.
                              Review Author Icon

                              Resident 1095656

                              Verified Resident ā€¢ 2022

                              12/19/2022

                              I feel very safe and welcomed into the community. Despite not having lived in an apartment before, I feel that this is going to be one of my favorites to live in! Itā€™s very quiet, well kept, and close to everything Killeen has to offer!ā€¦Ā See More >
                                Manager

                                12/20/2022

                                Keystone Apartments
                                Hi, Thank you so much for such a great review, these are the things that we are striving to achieve and we are so excited that we have accomplished this. Welcome to Keystone we look forward to creating some wonderful memories for you.
                                Review Author Icon

                                Resident 1093969

                                Verified Resident ā€¢ 2022

                                12/13/2022

                                The people who work here are friendly, helpful, and professional. Maintenance has been the most impressive. For the price, I think it is a great place to live. The community has a lot of military people.

                                  Manager

                                  12/14/2022

                                  Keystone Apartments
                                  Hi, Thank you so much for your great reviews on our office staff and maintenance team. This means so much to us when it comes to making improvements and providing excellent service to our residence such as yourself. We value your opinion and take pride when we meet those standards. Thank you for being such a valued resident, we look forward to making our community the best.
                                  Review Author Icon

                                  Resident 1042593

                                  Verified Resident ā€¢ 2022

                                  7/7/2022

                                  Itā€™s was great and smooth all around. So far, Iā€™m very impressed with the keystone company. Great employees. The office staff is incredibly polite and diligent. The maintenance staff is reliable and proficient. Best apartment staff Iā€™ve come around.ā€¦Ā See More >
                                    Manager

                                    8/12/2022

                                    Keystone Apartments
                                    Thank you for taking the time to let us know about your recent experience.
                                    Review Author Icon

                                    Resident 1008466

                                    Verified Resident ā€¢ 2019 - 2021

                                    3/21/2022

                                    Iā€™m still a residence here at keystone. Management are well responsive both in person and digitally. Maintenance are quick to response to our maintenance request and if not able to within 24hours, Iā€™m thankful they quickly update and give us accurate postponed time&date to doā€¦Ā See More >
                                      Manager

                                      9/14/2022

                                      Keystone Apartments
                                      Thank you for taking the time to rate your experience with Keystone! Please reach out to the front office if there is anything we can do for you.
                                      Review Author Icon

                                      Resident 986918

                                      Verified Resident ā€¢ 2021

                                      1/7/2022

                                      So far the apartments are great, in terms of upkeep I think that there can maybe be a better way to minimize dust. I know a lot of the dust comes from the trees. In front of my apartment there is a patch of dirtā€¦Ā See More >
                                        Manager

                                        9/14/2022

                                        Keystone Apartments
                                        Thank you for taking the time to rate your experience, and to give us some valuable feedback on how to improve your experience! As you may know we are under new ownership and management, so we hope that you will see improvements being made every day! Please reach out to the office and let us know if there is anything we can do for you.
                                        Review Author Icon

                                        Resident 985298

                                        Verified Resident ā€¢ 2020 - 2021

                                        12/31/2021

                                        Very friendly and helpful. Response quickly to maintenance request. Wish there was more laundry facilities. Also wish there was covered parking. Dont think visitors cars should be towed until after 10pm do to the fact there is not that much street parking available.

                                          Manager

                                          1/1/2022

                                          Keystone Apartments
                                          Thank you again for taking the time to let us know how we did. We appreciate your positive review. We hope you have a great day! Team Keystone

                                          Updated Review

                                          Review Author Icon

                                          Resident 540329

                                          Verified Resident ā€¢ 2019 - 2021

                                          10/8/2021

                                          Great staff, quite, easy to get around close to get to resturant and other places for outings always referring friends. Hope other will take a chance on keystone due to my 3+ years of staying here beyond grateful I chose this place to be home

                                            Manager

                                            10/14/2021

                                            Keystone Apartments
                                            Thank you; we appreciate your feedback and positive review! We are so happy you have enjoyed living at Keystone for the last 3+ years and hope you continue to stay. Have a great day! The Keystone Team
                                            Review Author Icon

                                            Resident 957455

                                            Verified Resident ā€¢ 2021

                                            10/8/2021

                                            The experience is amazing there is no loud neighbors, people keep to themselves, parking is abundant, I dont worry about someone breaking into my car or apartment, its an overall safe environment that is conveniently close to the ft hood base

                                              Manager

                                              10/14/2021

                                              Keystone Apartments
                                              Thank you for the high star rating and thank you for sharing your positive experience! We are so glad you feel at home here with us at Keystone! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! The Keystone Team
                                              Review Author Icon

                                              anonymous

                                              Resident ā€¢ 2021

                                              9/14/2021

                                              No shade to the keystone apartments but to the greystar community! It is horrible, I have lived in two different apartments with greystar as the owners , they extremely over charge with out a care in the world that we have over bills to payā€¦Ā See More >
                                                Manager

                                                9/16/2021

                                                Keystone Apartments
                                                Hi, We truly appreciate your honest feedback. We regret that you had a negative experience, and would love the opportunity to talk with you in regards to your concerns, so if you are willing, please reach out to us at (254) 554-3300 to discuss this further. The Keystone Team
                                                Review Author Icon

                                                Resident 910526

                                                Verified Resident ā€¢ 2021

                                                6/1/2021

                                                I enjoy the apartment, the staff have been helpful and the process has been easy. Only problem is with my lease not being pro rated after moving in the 15th, paying a full months rent, only to be told I need to pay another fullā€¦Ā See More >
                                                  Manager

                                                  9/14/2022

                                                  Keystone Apartments
                                                  Thank you for taking the time to rate your experience with us! Please let us know if we can assist you with anything further. -Your Keystone Team
                                                  Review Author Icon

                                                  Resident 904429

                                                  Verified Resident ā€¢ 2020 - 2021

                                                  5/16/2021

                                                  It's a good place. People are nice and kind. The neighbors are very nice and the staff here provide excellent customer service. They will also help you in case of trouble. It is very convenient when shopping because there are shops nearby.

                                                    Manager

                                                    9/14/2022

                                                    Keystone Apartments
                                                    Thank you for taking the time to rate your experience with our community.

                                                    Features & Amenities

                                                    Pets
                                                    • Cats Allowed
                                                      Deposit: $100. Fee: $300. Rent: $25. Pet Limit: 3. Comments: Venterra welcomes up to 3 pets. Charges listed are for one pet, please contact the office for additional pet fees.
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Deposit: $100. Fee: $300. Rent: $25. Restrictions: Breed restrictions apply. Please contact office.. Pet Limit: 3. Comments: Venterra welcomes up to 3 pets. Charges listed are for one pet, please contact the office for additional pet fees. Breed Restrictions Apply.
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • 24-Hour Emergency Maintenance
                                                    • 24-Hour Fitness Center
                                                    • Bark Park
                                                    • Business Center
                                                    • Concierge Services
                                                    • Mobile Account Management
                                                    • Mobile Payments Accepted
                                                    • Mobile Service Requests
                                                    • Pool
                                                    • Poolside Grilling Area
                                                    • Touch Free Smart Package Lockers
                                                    Show Less
                                                    Show More

                                                    Leasing

                                                    Live it. Love it! at Keystone! Located in Killeen, Keystone offers classic apartments in a dynamic location! Were close to I-14, which gets you where you need to go and close to Fort Hood, Killeen Mall, and a multitude of dining and shopping options. Our apartments offer open concept layouts, private outdoors space, and outdoor storage closets. Some apartments feature bay windows, eat-in kitchens, vinyl wood flooring, and a washer and dryer. Residents in our community love keeping cool with a dip in our pool and staying fit in our fitness center. We are pet friendly and have an on-site Bark Park! 97% of Venterra communities are Top Rated and we look forward to adding Keystone to that list! Schedule a virtual or in-person tour to see what the fuss is about. You will experience a move-in so exceptional, we guarantee it with our Live it. Love it. Guarantee.TM We are here for you and available to take your call 24/7.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Venterra Realty Management

                                                    A
                                                    A
                                                    Communities
                                                    83

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Keystone Apartments Rated?
                                                    Based on 124 number of votes by renters, Keystone Apartments is currently rated 4.1 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Keystone Apartments?
                                                    Keystone Apartments is rated 4.8/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Keystone Apartments is rated 4.5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    What are noise levels like at Keystone Apartments?
                                                    Keystone Apartments is rated 3.8/5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                    How safe is Keystone Apartments?
                                                    Keystone Apartments is rated 4/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    Keystone Apartments is rated 4.9/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at Keystone Apartments?
                                                    Keystone Apartments is rated 4.9/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 90.9091% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 13.55 days to their community reviews in the past year.
                                                    Who manages Keystone Apartments?
                                                    Venterra Realty Management
                                                    What is the pet policy at Keystone Apartments?
                                                    Cats Allowed
                                                    Deposit: $100
                                                    Fee: $300
                                                    Rent: $25
                                                    Pet Limit: 3
                                                    Comments: Venterra welcomes up to 3 pets. Charges listed are for one pet, please contact the office for additional pet fees.
                                                    Dogs Allowed
                                                    Deposit: $100
                                                    Fee: $300
                                                    Rent: $25
                                                    Restrictions: Breed restrictions apply. Please contact office.
                                                    Pet Limit: 3
                                                    Comments: Venterra welcomes up to 3 pets. Charges listed are for one pet, please contact the office for additional pet fees. Breed Restrictions Apply.
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths

                                                    Contact Property

                                                    Keystone Apartments

                                                    March 2024

                                                    Sun
                                                    Mon
                                                    Tue
                                                    Wed
                                                    Thu
                                                    Fri
                                                    Sat
                                                    1
                                                    2
                                                    3
                                                    4
                                                    5
                                                    6
                                                    7
                                                    8
                                                    9
                                                    10
                                                    11
                                                    12
                                                    13
                                                    14
                                                    15
                                                    16
                                                    17
                                                    18
                                                    19
                                                    20
                                                    21
                                                    22
                                                    23
                                                    24
                                                    25
                                                    26
                                                    27
                                                    28
                                                    29
                                                    30
                                                    Beds

                                                    0

                                                    Baths

                                                    0

                                                    Keystone Apartments is a 479 - 916 sq. ft. apartment in Killeen in zip code 76542. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $979 - $2,039. Nearby cities include Fort Cavazos, Harker Heights, Copperas Cove, Salado, and Belton.

                                                    Your privacy and identity are important to us. Please review the Terms and Guidelines before sharing private or non-public information with matches.