What are noise levels like at Keystone Apartments?

The community is rated 3.6/5 stars, which is considered having quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Keystone Apartments?

The community is rated 3.7/5 stars, signifying much satisfaction on average.

How safe is Keystone Apartments?

The community is rated 3.6/5 stars, which is considered being very safe on average.

How satisfied are residents with the neighborhood

The community is rated 3.8/5 stars, signifying much satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 4.1/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?

Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 1.92 days to their community reviews in the past year.

What types of floor plans are available?

1 Bed, 1 Bath and 2 Beds, 2 Baths

Ratings & Prices for Keystone Apartments, Killeen, TX

Renter Ratings

Noise	N/A
Grounds	3.7
Safety	3.6
Office Staff	4.5
Maintenance	4.1
Neighborhood	3.8
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	12

Manager's Review Engagement

Percentage of reviews responded to	100%

Manager's Review Reply Time

Average time to respond to reviews	1.92 days

Ratings & Reviews (92 Reviews)

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Verified Resident • vrp • 2020

02/16/2021

Great staff, and excellent communication with the leasing office. Terms and conditions were made clear, and was satisfied with the breakdown of living expenses on property. Access to a pool and fitness center is a major bonus, along with close location to shopping centers!

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Keystone Apartments Manager

02/18/2021

Thank you so much for taking the time to write such kind words! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out. Hope you have a great day!

Former Resident • 2020

02/01/2021

These people really have a way of treating military i tell ya i get deployed and they allow someone to live in my apartment for me and the person ruined my apartment and they charged me for everything even things that were already a problem when… See More

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Keystone Apartments Manager

02/02/2021

Hi there, I would like to get some more details about your experience with us. We would never allow someone to live in your apartment without your prior written permission and have no record on file of this situation. Please reach out to us so we can work towards a resolution. We hope to hear from you soon. The Keystone Team (254) 554-3300

Verified Resident • vrp • 2020

01/24/2021

The landscape is alright but as soon as I moved in I had trouble with the apartment. Vents had mold, ceiling leaks, noisy neighbors, and the rent here is not even worth my satisfaction. Old plumbing and old faucets like needs to have new renovations ASAP… See More

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Keystone Apartments Manager

01/24/2021

Hi, Thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied. We would like to have a better understanding of your experience. Please reach out to us at (254) 554-3300 at your earliest convenience and we will do our best to resolve this with you. Our manager would really like to speak with you more regarding this matter. The Keystone Team

Verified Resident • vrp • 2020

12/27/2020

I love everything about the apartment complex. The employees are kind. The service team is really good at what they do and the manager as well as the leasing agent are very kind. Everyone is very respectful and professional and are always there to help. Ive… See More

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Keystone Apartments Manager

12/28/2020

Reviews like this give us motivation and help us ensure we provide high-quality service, thank you for sharing your positive experience! Our team strives to deliver an excellent experience, and are glad you find this to be the case. If you have further needs or questions, please reach out! The Keystone Team.

Verified Resident • vrp • 2020

12/26/2020

We have been dealing with the agent Leita and shes absolutely AMAZING! Shes gone above and beyond for us. Shes made the whole moving experience a little less stressful and kept on top of everything and was very good at keeping us updated on everything. She… See More

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Keystone Apartments Manager

12/26/2020

Thank you for your kind review; we are happy to pass along your comments to the team here at Keystone! We are so happy to read such a great review regarding your experience with our Leasing Agent Leita! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Verified Resident 574286 • vrp • 2018 - 2020

08/16/2020

Jodie and Leita and the entire team have been nothing but friendly..courteous and professional while creating an environment that is safe ..They make you feel like family and they genuinely care ..I plan on staying at keystone killeen for as long as they are here..Best team… See More

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Keystone Apartments Manager

08/18/2020

Thank you so much for your generous review, here at Keystone we strive for 100% satisfaction, and it is great to see you had such a positive experience with the team. We're happy you found our staff to be so supportive during your experience here at Keystone, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help! The Keystone Team

Verified Resident 802563 • vrp • 2020

08/12/2020

The Keystone management/leasing team is very understanding and accommodating during the leasing process. Leita and Jodie will ensure you are taken care of properly. The community is welcoming, quiet, and military friendly. This has been my best experience with an apartment community in Texas!

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Keystone Apartments Manager

08/13/2020

Thank you so much for your great review. We are so glad you had such a great experience with our Team. If you have any further questions, please give us a call at 254 554 3300. We're always happy to help! The Keystone Team

Verified Resident 792524 • vrp • 2019 - 2020

07/17/2020

Professional staff. Available to help resolve any issues with the apartments. They are older apartments so I did have some maintenance problems, especially with my AC going out 3 times on me while living here. Thankfully the staff is quick to resolve issues like this and… See More

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Keystone Apartments Manager

07/20/2020

Hi, we are very happy to have provided you with such a positive experience! Thank you for your kind words and this wonderful review! Thank you, and have a fantastic day! The Keystone Team

Verified Resident 789951 • vrp • 2020

07/12/2020

Making a decision to move to Keystone was easy. The professional leasing staff provided a virtual tour of the exact apartment I was moving into that made it that much easier. Everything was smooth, from start to finish. I love it here!!

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Keystone Apartments Manager

07/14/2020

Thank you for your kind review, Our team strives to deliver an excellent experience, and are glad you found this to be the case during your application and move in. Please don't hesitate to reach out to us if there's anything more we can do! Thank you again, and have a fantastic day! The Keystone Team

Verified Resident 773904 • vrp • 2020

05/31/2020

Do NOT live here! If you value peace and quiet live elsewhere. In addition, the amount of dog feces here would rival a packed kennel of large breed dogs. Cramped, grossly overpriced apartments are not worth the price. Just live elsewhere PLEASE!!!

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Keystone Apartments Manager

06/01/2020

We regret to hear that you are displeased with your recent experience with us. We appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. We would like to work towards a resolution, so if you are willing, please reach out to us at (254) 554-3300 to discuss this further.

Verified Resident 771206 • vrp • 2020

05/22/2020

Keystone apartments es un buen lugar para vivir ,agradable y sobre todo muy atentos en cuanto al servicio hay profesionalismo en el team keystone y es agradable las actividades que en ocasiones realizan.

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Keystone Apartments Manager

05/25/2020

¡Estamos muy contentos de haber podido superar tus expectativas! ¡Son experiencias como la suya las que realmente nos mantienen motivados! ¡Gracias por compartir tu experiencia positiva! Si alguna vez necesita algo más de nosotros, no dude en llamarnos o pasar por aquí. ¡Que tengas un día increíble! El equipo Keystone We're so glad that we were able to go above and beyond your expectations! It's experiences like yours that really keep us motivated! Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! The Keystone Team

Verified Resident 752863 • vrp • 2016 - 2020

03/17/2020

We have lived here for several years. The Maintenance people are very helpful and the ladies in the office are very friendly. We recently renewed to stay longer. We love the new makeover the pool had and the addition of a dog park to the community.… See More

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Keystone Apartments Manager

03/24/2020

Hello, thank you for the high star rating! We are very happy we could provide you with a positive experience throughout your years with us! Reviews like this give us motivation and help us ensure we provide high-quality care. If you ever need anything, please feel free to give us a call or stop by. Have an awesome day! The Keystone Team

Verified Resident 745828 • vrp • 2020

02/19/2020

Great staff . The apts are extremely quiet . When my husband & I moved in we were welcoming by some neighbors . Everyone is very friendly . If your military looking for apts for you and your spouse . Keystone is affordable and VERY convenient… See More

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Keystone Apartments Manager

02/21/2020

Thank you for your praise and kind comments about our team. We strive for 100% satisfaction, and it is great to see you had such a positive experience at Keystone. If you have any further questions, please give us a call at 254 554 3300, we're always happy to help! We are so glad you chose to make Keystone your home and we look forward to seeing you at our resident events held monthly. From Karaoke to Bingo, it's always a fun time here at Keystone :)

Angel_K861 • Prospective Resident • Visited 2020

01/25/2020

I love this community the ladies in the office were fabulous very positive and friendly. The community was clean. It is family and pet friendly great for everyone. The prices are excellent. I would definitely recommend this place to all.

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Verified Resident 734104 • vrp • 2019

01/07/2020

The wonderful staff made the move in process easy and hassle free. They're knowledgeable, friendly, and quickly respond to all inquiries and concerns. The community grounds have beautiful landscaping and a dog park for residents with animals. The units are functional, clean, and have all updated… See More

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Keystone Apartments Manager

01/08/2020

Thank you, we're so glad that we were able to go above and beyond your expectations! We're glad you had such a wonderful experience during your move-in and thank you for sharing your positive experience! We are so glad you have chose to make Keystone your new home. If you're ever in need of more help, please let us know! The Keystone Team

Verified Resident 496037 • vrp • 2018 - 2019

12/18/2019

Staff and maintenance are outstanding, never had problems in communicating.Getting things done in no time and with courtesy follow-up. Only complaint I have is very noisy neighbors, but that is nothing the staff is responsible for.

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Keystone Apartments Manager

06/05/2018

Dear Valued Resident - We are incredibly grateful that you took the time to leave us this review. Our company values our customer satisfaction as a top priority and we are committed to our customers. It's customers like you that make our job wonderful. Thank you for bringing these items to our attention. Please know we are working diligently to keep our community clean at all times! We look forward to serving you. Your Keystone Management Team

Resident • 2019

12/09/2019

I love living here because of the amenities available and how involved and helpful the staff is at keystone. They are always there to answer questions and even put together community events so you can get to know your neighbors. It also has a dog park… See More

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Keystone Apartments Manager

12/11/2019

Thank you for taking the time and sharing your positive experience! We are so happy to read such a great review about Keystone and our team. We are so excited your dog is able to enjoy our great dog park, it has definitely been a great addition to the community. We look forward to seeing you join us at our next Community event. Karaoke night is always our favorite. The Keystone Team

Verified Resident 717641 • vrp • 2019

11/14/2019

The staff in the Keystone leasing office are amazing! Warm, knowledgeable and most of all kind. The customer service is top notch!! The maintenance staff is also amazing. The grounds are well kept and its quiet and peaceful.

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Keystone Apartments Manager

11/14/2019

Thank you for your praise and kind comments about our team, your satisfaction is our top priority. Reviews like this give us motivation and help us ensure we provide high-quality care. Please don't hesitate to reach out if there's anything additional we can do for you. Thanks again for the recommendation, and have an amazing day! The Keystone Team

Verified Resident 699331 • vrp • 2019

09/25/2019

My experience at keystone was a very pleasant experience thanks to Leita and Jody. They are very pleasant and polite. Easy to talk to. Maintenance team very polite and respectful men. Leita and Jody are very friendly and are the best at customer relations. They take… See More

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Keystone Apartments Manager

09/27/2019

Hi there, we are very happy to have provided your daughter with such a positive experience! We're so glad you found our staff to be so supportive here at Keystone, thank for your praise and kind comments about our team. Your wonderful feedback and rating mean a lot to us. Reviews like this give us motivation and help us ensure we provide high-quality service to every resident. Thank you, and have a fantastic day! The Keystone Team

Verified Resident 697757 • vrp • 2019

09/21/2019

Very good. Extremely friendly leasing staff eager and happy to help. Not the most convenient office hours and the system of package delivery can be inconvenient for those who work full work days. However, nice apartment for the price and very helpful and punctual maintainance personnel.… See More

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Keystone Apartments Manager

09/27/2019

Thank you for your kind words and this wonderful review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Keystone Team

Verified Resident 657653 • vrp • 2019

08/30/2019

I would 100% not renew my lease here or recommend anyone to live here. We get charged for pest control fees yet nothing actually gets done that I see. I constantly have red ants coming through my window and I have asked for help and what… See More

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Keystone Apartments Manager

06/28/2019

Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like to have a better understanding of your experience. Please reach out to us at (254) 554-3300 at your earliest convenience and we will do our best to resolve this with you. Keystone Team

Verified Resident 685555 • vrp • 2019

08/26/2019

OFTEN TRASH IS LEFT OUTSIDE, BY DUMPSTERS, NEIGBOR HAD WATER HEATER REPLACED, TRASH HAS BEEN IN THE YARD SINCE FRIDAY. IT TOOK TWO WEEK FOR A WORK ORDER TO BE COMPLETE AND ONLY 1/2 THE WORK ORDER WAS COMPLETED. See More

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Keystone Apartments Manager

09/09/2019

We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. If you ever need anything else from us, please feel free to give us a call on 254 554 3300 or stop by. Have an awesome day! The Keystone Team

Verified Resident 684146 • vrp • 2019

08/22/2019

Management is great and so is maintenance. There are always plenty of parking spots. I dont have a pet, but my neighbors do and they are always cleaning their pets doing, with that said, the common area is kept clean. No issues so far.

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Keystone Apartments Manager

08/31/2019

Hi, thank you so much for your positive comments about the team here at Keystone. Thanks again for the recommendation, and have an amazing day! The Keystone Team

Verified Resident 680384 • vrp • 2019

08/15/2019

Helpful, Kind, Caring! Nice, clean community. Respectful. Safe areas for all to enjoy. Family oriented. Kind and caring professionals who are very helpful and compassionate to others. Most especially, the front office staff who really does go the extra mile for others. What a wonderful place!… See More

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Keystone Apartments Manager

08/17/2019

Hello, we're so glad that we were able to go above and beyond your expectations! Thank you for sharing your positive experience, and thank you for the high star rating! Our team strives to deliver an excellent experience, and are glad you found this to be the case. If you have further needs or questions, please reach out. Keystone Team

Verified Resident 670162 • vrp • 2019

07/27/2019

Love it! I am really impressed with how attentive the staff her is to the needs of their tenants. Its refreshing, particularly for someone who has spent the last 19 years in a 3200 sq ft home. Youve made my separation/divorce far more manageable. Thank you.… See More

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Keystone Apartments Manager

08/06/2019

Good afternoon, We're very happy you found our staff to be so supportive during your experience here at Keystone. Thank you for your kind words and this wonderful review! Your satisfaction is our top priority. We always strive to provide top quality service to our residents and are pleased to hear that you enjoy living with us at Keystone Have a great day from the entire Keystone Team

•

Updated Review

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Manager

Features & Amenities

General

Business Center

Convenient to Fort Hood

Dog Park

Fitness Center

Grilling Area

High-Speed Internet

Killeen ISD

On-Site Maintenance

Resort Style Swimming Pool

Spa

Pets

Cats Allowed
Restrictions: We accept 2 pets per apartment home. There is a $400 pet deposit per pet, of which $100 per pet is non-refundable. The monthly pet rent is $10 per pet. We no longer enforce a weight limit. Breed restrictions do apply.
Pet Limit: 2

Dogs Allowed
Restrictions: We accept 2 pets per apartment home. There is a $400 pet deposit per pet, of which $100 per pet is non-refundable. The monthly pet rent is $10 per pet. We no longer enforce a weight limit. Breed restrictions do apply.
Pet Limit: 2

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
Price
$854
SQ. FT.
479
Available
Avail.
1 Units
Model
A1

View Floor Plan

Price
Price
$889
SQ. FT.
616
Available
Avail.
N/A
Model
A3

View Floor Plan

Price
Price
$954
SQ. FT.
524
Available
Avail.
2 Units
Model
A2

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
Price
N/A
SQ. FT.
860
Available
Avail.
N/A
Model
B1B

View Floor Plan

Price
Price
$1,084
SQ. FT.
706
Available
Avail.
2 Units
Model
B1

View Floor Plan

Price
Price
$1,084
SQ. FT.
722
Available
Avail.
2 Units
Model
B1A

View Floor Plan

Price
Price
$1,132
SQ. FT.
892
Available
Avail.
2 Units
Model
E2

View Floor Plan

Price
Price
$1,147
SQ. FT.
860
Available
Avail.
3 Units
Model
E1

View Floor Plan

Price
Price
$1,147
SQ. FT.
864
Available
Avail.
1 Units
Model
F1

View Floor Plan

Price
Price
$1,152
SQ. FT.
916
Available
Avail.
2 Units
Model
F2

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

We are temporarily ceasing in-person tours with prospective residents. Virtual tours are available. Call us today for more information! In the fast paced world, we live in, we know that location, convenience and comfort is a priority! Here at Keystone Apartments we've got it covered. When you're ready come relax by our pool area or utilize our fitness center at your convenience. Our community is less than five miles from Texas A&M Central, Ft. Hood and Central Texas College. Here, the possibilities are endless and service is our success so stop looking and start living at our pet-friendly apartments in the Ft. Hood area of Killeen.

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