Renter Ratings

Noise	N/A
Grounds	3.7
Safety	3.9
Office Staff	4.4
Maintenance	4.1
Neighborhood	3.9
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	20

Manager's Review Engagement

Percentage of reviews responded to	80%

Manager's Review Reply Time

Average time to respond to reviews	42.45 days

Ratings & Reviews (83 Reviews)

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AVERAGE RATING

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Keystone Apartments Manager

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• 2020 Not Recommended

Updated 05/31/2020

Reviewed 05/31/2020

Do NOT live here! If you value peace and quiet live elsewhere. In addition, the amount of dog feces here would rival a packed kennel of large breed dogs. Cramped, grossly overpriced apartments are not worth the price. Just live elsewhere PLEASE!!!

Keystone Apartments Manager01/01/2020

We regret to hear that you are displeased with your recent experience with us. We appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. We would like to work towards a resolution, so if you are willing, please reach out to us at (254) 554-3300 to discuss this further.

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Andrew_C882 • Resident • 2020 Not Recommended

Updated 05/31/2020

Reviewed 05/31/2020

Keystone is a 'Garden of Eden' provided that you're a lover of dog feces. Man oh man, I'm talking about large breed dogs just soiling up the grounds around here. Disturbingly enough, the owners of these "fecal beasts" make ZERO effort towards cleaning up after Fido… See More

Keystone Apartments Manager01/01/2020

Andrew, we regret to hear that you had a negative experience with us, but we would appreciate the chance to turn your experience around. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Keystone (254) 554-3300

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• 2020 Recommended

Updated 05/22/2020

Reviewed 05/22/2020

Keystone apartments es un buen lugar para vivir ,agradable y sobre todo muy atentos en cuanto al servicio hay profesionalismo en el team keystone y es agradable las actividades que en ocasiones realizan.

Keystone Apartments Manager25/25/2020

¡Estamos muy contentos de haber podido superar tus expectativas! ¡Son experiencias como la suya las que realmente nos mantienen motivados! ¡Gracias por compartir tu experiencia positiva! Si alguna vez necesita algo más de nosotros, no dude en llamarnos o pasar por aquí. ¡Que tengas un día increíble! El equipo Keystone We're so glad that we were able to go above and beyond your expectations! It's experiences like yours that really keep us motivated! Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! The Keystone Team

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Verified Resident 752863 • 2016 - 2020 Recommended

Updated 03/17/2020

Reviewed 03/17/2020

We have lived here for several years. The Maintenance people are very helpful and the ladies in the office are very friendly. We recently renewed to stay longer. We love the new makeover the pool had and the addition of a dog park to the community.… See More

Keystone Apartments Manager24/24/2020

Hello, thank you for the high star rating! We are very happy we could provide you with a positive experience throughout your years with us! Reviews like this give us motivation and help us ensure we provide high-quality care. If you ever need anything, please feel free to give us a call or stop by. Have an awesome day! The Keystone Team

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Verified Resident 745828 • 2020 Recommended

Updated 02/19/2020

Reviewed 02/19/2020

Great staff . The apts are extremely quiet . When my husband & I moved in we were welcoming by some neighbors . Everyone is very friendly . If your military looking for apts for you and your spouse . Keystone is affordable and VERY convenient… See More

Keystone Apartments Manager21/21/2020

Thank you for your praise and kind comments about our team. We strive for 100% satisfaction, and it is great to see you had such a positive experience at Keystone. If you have any further questions, please give us a call at 254 554 3300, we're always happy to help! We are so glad you chose to make Keystone your home and we look forward to seeing you at our resident events held monthly. From Karaoke to Bingo, it's always a fun time here at Keystone :)

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Angel_K861 • Prospective Resident • Visited 2020 Recommended

Updated 01/25/2020

Reviewed 01/25/2020

I love this community the ladies in the office were fabulous very positive and friendly. The community was clean. It is family and pet friendly great for everyone. The prices are excellent. I would definitely recommend this place to all.

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Verified Resident 734104 • 2019 Recommended

Updated 01/07/2020

Reviewed 01/07/2020

The wonderful staff made the move in process easy and hassle free. They're knowledgeable, friendly, and quickly respond to all inquiries and concerns. The community grounds have beautiful landscaping and a dog park for residents with animals. The units are functional, clean, and have all updated… See More

Keystone Apartments Manager08/08/2020

Thank you, we're so glad that we were able to go above and beyond your expectations! We're glad you had such a wonderful experience during your move-in and thank you for sharing your positive experience! We are so glad you have chose to make Keystone your new home. If you're ever in need of more help, please let us know! The Keystone Team

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Verified Resident 496037 • 2018 - 2019 Recommended

Updated 12/18/2019

Reviewed 06/05/2018

Staff and maintenance are outstanding, never had problems in communicating.Getting things done in no time and with courtesy follow-up. Only complaint I have is very noisy neighbors, but that is nothing the staff is responsible for.

Keystone Apartments Manager05/05/2018

Dear Valued Resident - We are incredibly grateful that you took the time to leave us this review. Our company values our customer satisfaction as a top priority and we are committed to our customers. It's customers like you that make our job wonderful. Thank you for bringing these items to our attention. Please know we are working diligently to keep our community clean at all times! We look forward to serving you. Your Keystone Management Team

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Resident • 2019 Recommended

Updated 12/09/2019

Reviewed 12/09/2019

I love living here because of the amenities available and how involved and helpful the staff is at keystone. They are always there to answer questions and even put together community events so you can get to know your neighbors. It also has a dog park… See More

Keystone Apartments Manager11/11/2019

Thank you for taking the time and sharing your positive experience! We are so happy to read such a great review about Keystone and our team. We are so excited your dog is able to enjoy our great dog park, it has definitely been a great addition to the community. We look forward to seeing you join us at our next Community event. Karaoke night is always our favorite. The Keystone Team

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Verified Resident 574286 • 2017 - 2019 Recommended

Updated 11/14/2019

Reviewed 11/22/2018

I feel like I am finally home..The staff make me feel like a part of a family..They actually carefully the residents and are the most amazing staff .Other places I've rented from are friendly at first but after you sign they are cold and just care… See More

Keystone Apartments Manager26/26/2018

Thank you very much for your feedback. We value our residents and community and take pride in providing a great place to live. Your positive comments mean a great deal to us because we truly strive to have loyal residents. Thanks again! Keystone Management

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Verified Resident 717641 • 2019 Recommended

Updated 11/14/2019

Reviewed 11/14/2019

The staff in the Keystone leasing office are amazing! Warm, knowledgeable and most of all kind. The customer service is top notch!! The maintenance staff is also amazing. The grounds are well kept and its quiet and peaceful.

Keystone Apartments Manager14/14/2019

Thank you for your praise and kind comments about our team, your satisfaction is our top priority. Reviews like this give us motivation and help us ensure we provide high-quality care. Please don't hesitate to reach out if there's anything additional we can do for you. Thanks again for the recommendation, and have an amazing day! The Keystone Team

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Verified Resident 699331 • 2019 Recommended

Updated 09/25/2019

Reviewed 09/25/2019

My experience at keystone was a very pleasant experience thanks to Leita and Jody. They are very pleasant and polite. Easy to talk to. Maintenance team very polite and respectful men. Leita and Jody are very friendly and are the best at customer relations. They take… See More

Keystone Apartments Manager27/27/2019

Hi there, we are very happy to have provided your daughter with such a positive experience! We're so glad you found our staff to be so supportive here at Keystone, thank for your praise and kind comments about our team. Your wonderful feedback and rating mean a lot to us. Reviews like this give us motivation and help us ensure we provide high-quality service to every resident. Thank you, and have a fantastic day! The Keystone Team

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Verified Resident 697757 • 2019 Recommended

Updated 09/21/2019

Reviewed 09/21/2019

Very good. Extremely friendly leasing staff eager and happy to help. Not the most convenient office hours and the system of package delivery can be inconvenient for those who work full work days. However, nice apartment for the price and very helpful and punctual maintainance personnel.… See More

Keystone Apartments Manager27/27/2019

Thank you for your kind words and this wonderful review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Keystone Team

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Verified Resident 657653 • 2019 Not Recommended

Updated 08/30/2019

Reviewed 06/27/2019

I would 100% not renew my lease here or recommend anyone to live here. We get charged for pest control fees yet nothing actually gets done that I see. I constantly have red ants coming through my window and I have asked for help and what… See More

Keystone Apartments Manager28/28/2019

Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like to have a better understanding of your experience. Please reach out to us at (254) 554-3300 at your earliest convenience and we will do our best to resolve this with you. Keystone Team

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Verified Resident 685555 • 2019 Not Recommended

Updated 08/26/2019

Reviewed 08/26/2019

OFTEN TRASH IS LEFT OUTSIDE, BY DUMPSTERS, NEIGBOR HAD WATER HEATER REPLACED, TRASH HAS BEEN IN THE YARD SINCE FRIDAY. IT TOOK TWO WEEK FOR A WORK ORDER TO BE COMPLETE AND ONLY 1/2 THE WORK ORDER WAS COMPLETED. See More

Keystone Apartments Manager09/09/2019

We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. If you ever need anything else from us, please feel free to give us a call on 254 554 3300 or stop by. Have an awesome day! The Keystone Team

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Verified Resident 684146 • 2019 Recommended

Updated 08/22/2019

Reviewed 08/22/2019

Management is great and so is maintenance. There are always plenty of parking spots. I dont have a pet, but my neighbors do and they are always cleaning their pets doing, with that said, the common area is kept clean. No issues so far.

Keystone Apartments Manager31/31/2019

Hi, thank you so much for your positive comments about the team here at Keystone. Thanks again for the recommendation, and have an amazing day! The Keystone Team

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Verified Resident 680384 • 2019 Recommended

Updated 08/15/2019

Reviewed 08/15/2019

Helpful, Kind, Caring! Nice, clean community. Respectful. Safe areas for all to enjoy. Family oriented. Kind and caring professionals who are very helpful and compassionate to others. Most especially, the front office staff who really does go the extra mile for others. What a wonderful place!… See More

Keystone Apartments Manager17/17/2019

Hello, we're so glad that we were able to go above and beyond your expectations! Thank you for sharing your positive experience, and thank you for the high star rating! Our team strives to deliver an excellent experience, and are glad you found this to be the case. If you have further needs or questions, please reach out. Keystone Team

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Verified Resident 670162 • 2019 Recommended

Updated 07/27/2019

Reviewed 07/27/2019

Love it! I am really impressed with how attentive the staff her is to the needs of their tenants. Its refreshing, particularly for someone who has spent the last 19 years in a 3200 sq ft home. Youve made my separation/divorce far more manageable. Thank you.… See More

Keystone Apartments Manager06/06/2019

Good afternoon, We're very happy you found our staff to be so supportive during your experience here at Keystone. Thank you for your kind words and this wonderful review! Your satisfaction is our top priority. We always strive to provide top quality service to our residents and are pleased to hear that you enjoy living with us at Keystone Have a great day from the entire Keystone Team

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Nicole_F790 • Prospective Resident • Visited 2019 Not Recommended

Updated 07/25/2019

Reviewed 07/25/2019

Have a friend who has only lived there a month and invited me to stay over. It was a late decision so I didnt get there till after 10 PM and parked. There were no signs that said private parking that could be seen in the… See More

Keystone Apartments Manager25/25/2019

Hi there, I would like to get some more details about your experience with us, we regret to hear that your recent experience was anything less than exceptional. We would like to have a better understanding about your experience. Please reach out to us at (254) 554-3300 at your earliest convenience and we will do our best to resolve this with you. Keystone Manager

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Derrick_B962 • Resident • 2019 Recommended

Updated 06/06/2019

Reviewed 06/06/2019

The staff that works here are probably some of the best to do it. Very friendly, professional & helpful. Things get done in a timely manner and are maintenance request get processed in completed in a timely manner if needed.

Keystone Apartments Manager13/13/2019

Thank you Derrick we are so happy to read such a great review about Keystone. Thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! The Keystone Team

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Verified Resident 561458 • 2018 - 2019 Recommended

Updated 05/24/2019

Reviewed 10/24/2018

The only concern is the gutters haven't been cleaned out and the gutter over my apt patio crashed down with all the rain we have been having in the area. The debris was so thick that grass was growing in the gutter and the mess had… See More

Keystone Apartments Manager07/07/2018

Thank you for taking the time to share your opinion on our community. We take pride in providing outstanding service and we're overjoyed to receive your compliments and appreciation! Thank you again. Keystone Management

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Verified Resident 629605 • 2018 - 2019 Recommended

Updated 04/21/2019

Reviewed 04/21/2019

Great management, great location, you have everything close at a walk distance. Management always make different activities to the community which it's great in special for the children. The apartments have good facilities like a swimming pool, gym and other.

Keystone Apartments Manager24/24/2019

Thank you so much for your positive comments about Keystone, we are so happy to read such a great review. Your wonderful feedback and rating mean a lot to us. Thank you, and have a fantastic day! Keystone Management

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Verified Resident 627356 • 2019 Recommended

Updated 04/15/2019

Reviewed 04/15/2019

Staff is great, maintenance is great as timely on service requests. Quiet community with a bunch of amenities. Located right in the middle of everything - 5 minutes to just about every necessity (groceries, hardware, food).

Keystone Apartments Manager24/24/2019

We appreciate your positive review about your recent experience with us, we strive for 100% satisfaction, and it is great to see you had such a positive experience with us here at Keystone. If there is anything you need please call us on 254 554 3300 or stop by the office anytime. Have a wonderful day! Keystone Management

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Verified Resident 627355 • 2019 Recommended

Updated 04/15/2019

Reviewed 04/15/2019

I have not been there long but the staff is real caring. The neighborhood is quiet for the most part. Its not far from fort hood. Its really some good apartments I have a two bedroom its a oil small but its good for now til… See More

Keystone Apartments Manager24/24/2019

We're happy you found our staff to be so supportive during your experience here at Keystone, it's experiences like yours that really keep us motivated to continue to provide great service for our residents. Thank you, and have a fantastic day! Keystone Management

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Resident • 2017 - 2019 Recommended

Updated 04/02/2019

Reviewed 04/02/2019

The front desk ladies are very friendly and helpful and always greet me with a warm smile The maintenance staff attend issues quickly There is a very nice pool and hot tub I really enjoy living at Keystone

Keystone Apartments Manager18/18/2019

Thank you for choosing Keystone as your home. We strive for 100% satisfaction, and it is great to see you have such a positive experience living at Keystone. Thank you, and have a fantastic day! Keystone Management.

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Features & Amenities

General

Business Center

Convenient to Fort Hood

Dog Park

Fitness Center

Grilling Area

Hot Tub

Killeen ISD

On-Site Maintenance

Resort Style Swimming Pool

WiFi in Common Areas

Pets

Cats Allowed
Restrictions: We accept 2 pets per apartment home. There is a $400 pet deposit per pet, of which $100 per pet is non-refundable. The monthly pet rent is $10 per pet. We no longer enforce a weight limit. Breed restrictions do apply.
Pet Limit: 2

Dogs Allowed
Restrictions: We accept 2 pets per apartment home. There is a $400 pet deposit per pet, of which $100 per pet is non-refundable. The monthly pet rent is $10 per pet. We no longer enforce a weight limit. Breed restrictions do apply.
Pet Limit: 2

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
$768
SQ. FT.
479
Available
Avail.
1 Units
Model
A1

View Floor Plan

Price
$833
SQ. FT.
616
Available
Avail.
1 Units
Model
A3

View Floor Plan

Price
$838
SQ. FT.
524
Available
Avail.
4 Units
Model
A2

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
N/A
SQ. FT.
860
Available
Avail.
N/A
Model
B1B

View Floor Plan

Price
$953
SQ. FT.
892
Available
Avail.
N/A
Model
E2

View Floor Plan

Price
$968
SQ. FT.
860
Available
Avail.
1 Units
Model
E1

View Floor Plan

Price
$968
SQ. FT.
864
Available
Avail.
1 Units
Model
F1

View Floor Plan

Price
$973
SQ. FT.
916
Available
Avail.
2 Units
Model
F2

View Floor Plan

Price
$988
SQ. FT.
706
Available
Avail.
3 Units
Model
B1

View Floor Plan

Price
$988
SQ. FT.
722
Available
Avail.
2 Units
Model
B1A

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

We are temporarily ceasing in-person tours with prospective residents. Virtual tours are available. Call us today for more information! In the fast paced world, we live in, we know that location, convenience and comfort is a priority! Here at Keystone Apartments we've got it covered. When you're ready come relax by our pool area or utilize our fitness center at your convenience. Our community is less than five miles from Texas A&M Central, Ft. Hood and Central Texas College. Here, the possibilities are endless and service is our success so stop looking and start living at our pet-friendly apartments in the Ft. Hood area of Killeen.