Number of reviews in the past 365 days | 12 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 1.92 days |
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 12 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 1.92 days |
Thank you so much for taking the time to write such kind words! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out. Hope you have a great day!
Hi there, I would like to get some more details about your experience with us. We would never allow someone to live in your apartment without your prior written permission and have no record on file of this situation. Please reach out to us so we can work towards a resolution. We hope to hear from you soon. The Keystone Team (254) 554-3300
Hi, Thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied. We would like to have a better understanding of your experience. Please reach out to us at (254) 554-3300 at your earliest convenience and we will do our best to resolve this with you. Our manager would really like to speak with you more regarding this matter. The Keystone Team
Reviews like this give us motivation and help us ensure we provide high-quality service, thank you for sharing your positive experience! Our team strives to deliver an excellent experience, and are glad you find this to be the case. If you have further needs or questions, please reach out! The Keystone Team.
Thank you for your kind review; we are happy to pass along your comments to the team here at Keystone! We are so happy to read such a great review regarding your experience with our Leasing Agent Leita! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Thank you so much for your generous review, here at Keystone we strive for 100% satisfaction, and it is great to see you had such a positive experience with the team. We're happy you found our staff to be so supportive during your experience here at Keystone, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help! The Keystone Team
Thank you so much for your great review. We are so glad you had such a great experience with our Team. If you have any further questions, please give us a call at 254 554 3300. We're always happy to help! The Keystone Team
Hi, we are very happy to have provided you with such a positive experience! Thank you for your kind words and this wonderful review! Thank you, and have a fantastic day! The Keystone Team
Thank you for your kind review, Our team strives to deliver an excellent experience, and are glad you found this to be the case during your application and move in. Please don't hesitate to reach out to us if there's anything more we can do! Thank you again, and have a fantastic day! The Keystone Team
We regret to hear that you are displeased with your recent experience with us. We appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. We would like to work towards a resolution, so if you are willing, please reach out to us at (254) 554-3300 to discuss this further.
¡Estamos muy contentos de haber podido superar tus expectativas! ¡Son experiencias como la suya las que realmente nos mantienen motivados! ¡Gracias por compartir tu experiencia positiva! Si alguna vez necesita algo más de nosotros, no dude en llamarnos o pasar por aquÃ. ¡Que tengas un dÃa increÃble! El equipo Keystone We're so glad that we were able to go above and beyond your expectations! It's experiences like yours that really keep us motivated! Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! The Keystone Team
Hello, thank you for the high star rating! We are very happy we could provide you with a positive experience throughout your years with us! Reviews like this give us motivation and help us ensure we provide high-quality care. If you ever need anything, please feel free to give us a call or stop by. Have an awesome day! The Keystone Team
Thank you for your praise and kind comments about our team. We strive for 100% satisfaction, and it is great to see you had such a positive experience at Keystone. If you have any further questions, please give us a call at 254 554 3300, we're always happy to help! We are so glad you chose to make Keystone your home and we look forward to seeing you at our resident events held monthly. From Karaoke to Bingo, it's always a fun time here at Keystone :)
Thank you, we're so glad that we were able to go above and beyond your expectations! We're glad you had such a wonderful experience during your move-in and thank you for sharing your positive experience! We are so glad you have chose to make Keystone your new home. If you're ever in need of more help, please let us know! The Keystone Team
Dear Valued Resident - We are incredibly grateful that you took the time to leave us this review. Our company values our customer satisfaction as a top priority and we are committed to our customers. It's customers like you that make our job wonderful. Thank you for bringing these items to our attention. Please know we are working diligently to keep our community clean at all times! We look forward to serving you. Your Keystone Management Team
Thank you for taking the time and sharing your positive experience! We are so happy to read such a great review about Keystone and our team. We are so excited your dog is able to enjoy our great dog park, it has definitely been a great addition to the community. We look forward to seeing you join us at our next Community event. Karaoke night is always our favorite. The Keystone Team
Thank you for your praise and kind comments about our team, your satisfaction is our top priority. Reviews like this give us motivation and help us ensure we provide high-quality care. Please don't hesitate to reach out if there's anything additional we can do for you. Thanks again for the recommendation, and have an amazing day! The Keystone Team
Hi there, we are very happy to have provided your daughter with such a positive experience! We're so glad you found our staff to be so supportive here at Keystone, thank for your praise and kind comments about our team. Your wonderful feedback and rating mean a lot to us. Reviews like this give us motivation and help us ensure we provide high-quality service to every resident. Thank you, and have a fantastic day! The Keystone Team
Thank you for your kind words and this wonderful review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Keystone Team
Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like to have a better understanding of your experience. Please reach out to us at (254) 554-3300 at your earliest convenience and we will do our best to resolve this with you. Keystone Team
We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. If you ever need anything else from us, please feel free to give us a call on 254 554 3300 or stop by. Have an awesome day! The Keystone Team
Hi, thank you so much for your positive comments about the team here at Keystone. Thanks again for the recommendation, and have an amazing day! The Keystone Team
Hello, we're so glad that we were able to go above and beyond your expectations! Thank you for sharing your positive experience, and thank you for the high star rating! Our team strives to deliver an excellent experience, and are glad you found this to be the case. If you have further needs or questions, please reach out. Keystone Team
Good afternoon, We're very happy you found our staff to be so supportive during your experience here at Keystone. Thank you for your kind words and this wonderful review! Your satisfaction is our top priority. We always strive to provide top quality service to our residents and are pleased to hear that you enjoy living with us at Keystone Have a great day from the entire Keystone Team
$854
479
1 Units
A1
$889
616
N/A
A3
$954
524
2 Units
A2
N/A
860
N/A
B1B
$1,084
706
2 Units
B1
$1,084
722
2 Units
B1A
$1,132
892
2 Units
E2
$1,147
860
3 Units
E1
$1,147
864
1 Units
F1
$1,152
916
2 Units
F2
We are temporarily ceasing in-person tours with prospective residents. Virtual tours are available. Call us today for more information! In the fast paced world, we live in, we know that location, convenience and comfort is a priority! Here at Keystone Apartments we've got it covered. When you're ready come relax by our pool area or utilize our fitness center at your convenience. Our community is less than five miles from Texas A&M Central, Ft. Hood and Central Texas College. Here, the possibilities are endless and service is our success so stop looking and start living at our pet-friendly apartments in the Ft. Hood area of Killeen.
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