Number of reviews in the past 365 days | 27 |
Percentage of reviews responded to | 96.3% |
Average time to respond to reviews | 16.85 days |
Contact Property
Bala Woods at Kingwood
23200 Forest North Drive
Kingwood, TX 77339
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 27 |
Percentage of reviews responded to | 96.3% |
Average time to respond to reviews | 16.85 days |
Thank you for your amazing review, your wonderful feedback and rating mean a lot to us! We are so happy you are enjoying the community and we are very happy to have provided you with such a positive experience! Please reach out if you may need anything at all! We hope to see you soon! Gloria
We are so happy to hear you love your home at Bala Woods and please know your satisfaction is our top priority. I will make sure to share your kind words with our team . Thank you for taking the time to leave us a quick review, we really appreciate it. Please let us know if you need anything to make your home more comfortable. Thank you, Gloria
Thank you so much for your 5 star review! I will make sure to share it with the team. Don't forget if you do refer us to friends or family, you get a referral fee off your rent. There's nothing like picking your neighbors :) Thanks again, Kimberley Baker, Senior Community Manager
Thank you for your kind words and this wonderful review! We're so happy to have you as a resident. Feel free to reach out to us if you need anything. Have a wonderful day. Gloria
We are so glad you choose Bala Woods too! Thank you for taking the time to leave us a quick review. We really appreciate it. Please let us know if you need anything to make your home more comfortable. Thank you again, stay well and happy holidays, Kimberley Baker
Thank you for your review! I will share your kind words with the team. Please let us know if you need anything. Stay well and happy holidays, Kimberley Baker
Thank you so much for your kind review! We love how much our residents look out for each other and how nice everyone is. Please feel free to let us know if you need anything. Stay well and happy holidays, Kimberley Baker
Thank you so much for your review! We do have a lot of trees and can get quite a few leaves on the ground. Our landscapers do pick them all up every other week during winter hours but if you notice a particularly bad area in between services, please let us know and we can take care of it for you. Please let us know of anything else that needs attention, we do try to catch it but we appreciate people keeping an eye out. Thank you again and stay well, Kimberley Baker
Thank you for taking the time to leave us a review. We are always looking to do better and your feedback is valuable to us. I would like to take a few minutes to discuss some of your concerns. Some I am aware of and we are in the works of getting those fixed. I would like to get a little more detail on the noise, the maintenance issues and what area is having an issue with dog mess so we can work on a solution for you. Please feel free to call, email or schedule an appointment to come by. Thank you again, Kimberley Baker 281.359.4466 [email protected]
Thank you for your amazing review, your wonderful feedback and rating mean a lot to us! We are so happy you are enjoying the community and we are very happy to have provided you with such a positive experience! Please reach out if you may need anything at all! We hope to see you soon! Gloria
Thank you for your positive review, though you have been here for a short time period we appreciate it! Please feel free to reach out should you need anything at all. Thank you so much again for your feedback! We hope you have a great day! Gloria
Thank you for taking to time to leave us a review! We appreciate the high star rating and we are glad to hear the you have had such a great experience with the team. Unfortunately, it is a little tricky with the train, other residents do say that it is something you get used to and I hope that is the case for you. If there is anything we can do to help, please feel free to reach out to us. Thank you again and have a great day! Kimberley
We are so glad that you have been happy in your home. Please feel free to reach out should you need anything at all. Thank you and stay well! Kimberley
Thank you for taking the time to leave a review for us at Bala Woods at Kingwood Apartments. We're happy we could meet your expectations! Feel free to reach out to us if you need anything. Have a wonderful day. Thanks again and stay well, Kimberley
We absolutely love that our community is such a great group of people! It has always had a very homey feel. Thank you so much for your long term residency, we appreciate you! I hope you have a great week, Kimberley
We are glad to hear that you and your wife are happy in your home! Please let us know if there is anything else we can do for you. Thanks, Kimberley
We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
We are so glad you are happy in your home and welcome back! Don't forget that you get a $300 referral fee when you do get one of your friends or family to be your neighbor. Please feel free to let us know if there is anything we can do for you. Thanks, Kimberley
Thank you so much for the review! It is such a great thing to hear when our hard work is noticed. Please let us know if there is anything you need. Thanks again, Kimberley
Your wonderful feedback and rating mean a lot to us. We are very lucky, myself included, to have an amazing onsite team. This is absolutely what we strive for. Please let us know if there is anything else we can do to make it any better. Thanks again, Gloria
We appreciate you taking the time to leave us this feedback and would love to chat about what we can do to make your stay better. Please call our front office to discuss this further. We hope you have a great day! Thanks again, Gloria
Thank you for leaving your review! I am glad we were able to resolve the issue for you and happy to hear that you are able to fully enjoy your new home. We have enjoyed having you here, please let us know if there is anything else we can help you with. Thanks again, Kimberley
Thank you so much for the amazing compliment! We appreciate you and are so happy to hear that you love your home. Let us know if you need anything. Thanks again and stay well, Kimberley Baker Senior Community Manager
Thank you so much for taking the time to leave us a review. I am so glad the team here has exceeded your expectations! We absolutely strive to do that on a regular basis. I will share your review with the team. Thanks again and stay well! Kimberley Baker
Thank you so much for your review! I will definitely share this with our amazing maintenance team. Thanks again and stay well! Kimberley Baker
Dear Resident, Thank you so much for taking the time to leave us a review! It means a lot to us that our team is still able to take of you in these uncertain times. Please let us know if there is anything else we can help you with. Thanks, Kimberley Baker
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Cilantro
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Juniper
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Rosemary
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Nutmeg
$1,369 - $1,679
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Sage
$1,379 - $1,599
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Paprika
$1,449 - $1,679
1,406
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Mint
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1,406
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Tarragon
$1,729 - $1,969
1,400
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Thyme
***Schedule your Self-Guided Tour today!*** Live it. Love it! at Bala Woods Apartments! Located in the northeast corner of Houston in Kingwood, our one-, two- and three-bedroom apartments offer attached garages, spacious closets, and garden tubs. Residents love spending time in the media room, grilling at the poolside veranda, and letting their pups enjoy our Bark Park. We are also conveniently located near some of the top schools in Houston, over 75 miles of hiking and biking trails, and many parks such as River Grove Park, Deer Ridge Park, East End Park, and the Creekwood Nature Area. We are proud to be recognized as an Apartment Ratings Top Rated Award recipient! Only 5% of apartment communities in the US qualify for this award. Come experience a move-in so exceptional, we guarantee it with our Live It. Love It. Guarantee. We are here for you and available to take your call 24/7.
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Contact Property
Bala Woods at Kingwood
23200 Forest North Drive
Kingwood, TX 77339