The Kacey at Kingwood
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The Kacey at Kingwood

21919 Northpark Dr, Kingwood, TX 77339
(94 Reviews)
$1,036 - $2,023/mo

Reviews

(73)

3.8 rating

See Details

94 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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vstephens

Resident 2020 - 2024

4/25/2024

Maintenance Feedback

I want to shoutout a member of the maintenance staff Augustine! He came and fixed/ touched up paint that was badly done last year by someone else. He was very efficient and my apartment looks 100% better! Thanks Augustine for providing excellent work in my 3yr old apartment in which I love!

    Manager

    4/27/2024

    The Kacey at Kingwood
    Wow! Thanks so much for sharing your raving experience with our team. We strive to provide the best service possible.
    Review Author Icon

    Resident 1241235

    Verified ProspectVisited 2024

    4/5/2024

    Both the lady and Christian at the front desk did an amazing job showing my roommate and I the apartments as well as the amenities. Which were amazing and to our liking! All that and still keeping us within our price range. It was a great experience!

      Manager

      4/6/2024

      The Kacey at Kingwood
      Thank you for sharing such positive feedback about your experience at The Kacey at Kingwood! We're delighted to hear that our front desk team provided excellent service in showcasing the apartments and amenities, ensuring everything was to your liking while respecting your budget. It’s our goal to make every prospective resident feel welcomed and well-informed. We're thrilled you had a great experience and found everything to your satisfaction. Should you have any further questions or need assistance as you make your decision, please don't hesitate to reach out. We hope to welcome you and your roommate to The Kacey at Kingwood community soon!

      Updated Review

      Review Author Icon

      Resident 1169103

      Verified Resident 2023 - 2024

      3/29/2024

      The staff is responsive and professional. The grounds and building breezeways are always immaculate. The only issue is that the back entrance gate has not worked since I moved in, and the back exit gate hasn't worked for months.

        Manager

        3/30/2024

        The Kacey at Kingwood
        Thank you for your kind words regarding the staff and the upkeep of The Kacey at Kingwood. We're delighted to hear that our team's professionalism and the cleanliness of our grounds and breezeways meet your expectations. We sincerely apologize for the inconvenience caused by the back entrance and exit gates. Please know that we are actively working on resolving these issues to ensure the security and convenience of all our residents. Your feedback is invaluable to us, and we appreciate your patience as we address this. Thank you for choosing The Kacey at Kingwood as your home.

        Updated Review

        Review Author Icon

        Resident 1210789

        Verified Resident 2023 - 2024

        3/17/2024

        The community is very well kept up. Office staff is very professional and courtesy. Near the freeway for commuting. Plenty of shopping centers around without going too far from the proximity of my area. Love the quietness.

          Manager

          3/18/2024

          The Kacey at Kingwood
          Hi, you're the best! We appreciate the positive review. If you ever need anything else from us, please feel free to give us a call. Have an awesome day!
          Review Author Icon

          Resident 1235288

          Verified ProspectVisited 2024

          3/15/2024

          I really loved this place. What caught my attention was how beautiful the community was on first appearance. The office was amazing answering all questions and taking us around the complex. I also loved that they are so active with the residents.

            Manager

            3/17/2024

            The Kacey at Kingwood
            Hi, we appreciate the kind words about our community! We hope that you'll continue to call The Kacey at Kingwood home for years to come. As always, feel free to reach out to us directly if there is anything additional we can do to improve your experience here with us. Thank you!
            Review Author Icon

            Resident 1229367

            Verified Resident 2022 - 2024

            2/25/2024

            Satisfaction has gone down over the years. Rent is no where what it is advertised on website. Website says 1440 for two bed when we are paying over 1750 after all additional fees. Amenities are low quality compared to those around which are paying the same prices. We moved in two years ago and hasn't been any upgrades and we are paying 250 more a month for nothing new. Security is an issue gate broken and there is no security cameras or monitoring of any kind.

              Manager

              2/27/2024

              The Kacey at Kingwood
              Hello, thank you for sharing your concerns regarding the rental rates at The Kacey at Kingwood. We appreciate your feedback, as we understand that pricing is an important factor in your decision-making process. We strive to be competitive within the market, taking into account various factors such as location, amenities, and the overall value we offer. While we aim to provide a fair and reasonable pricing structure, we also consider the investments we make in maintaining the community and delivering exceptional services. We value your residency and will continue to evaluate our pricing strategies to ensure that we provide the best possible value for our residents. If you have any further questions or would like to discuss this matter further, please do not hesitate to contact us at (281) 791-0505. We appreciate your feedback and look forward to addressing your concerns.
              Review Author Icon

              Resident 233647

              Verified Resident 2023 - 2024

              1/7/2024

              I only been in my apartment for about a week and a half. So far they are on top of things. Work orders has been completed with in the first 24 hours after being submitted. I just hope they keep up this expectation that they have.

                Manager

                1/8/2024

                The Kacey at Kingwood
                Hi, so good to hear from you! Thanks for letting us know. Have a great day!

                Updated Review

                Review Author Icon

                Resident 1075418

                Verified Resident 2022 - 2023

                12/17/2023

                work vehicle was stolen from on the property. Almost lost a 100k job. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

                  Manager

                  12/22/2023

                  The Kacey at Kingwood
                  Hi, please reach out to our office so that we may address this directly with you. Thank you!
                  Review Author Icon

                  Resident 1207776

                  Verified Resident 2023

                  12/12/2023

                  The community is very quiet and conveniently located in regards to food, gas, and shopping centers. The community is up-kept very well. The leasing office staff is very pleasant and helpful. The experience living here has been great so far.

                    Manager

                    12/13/2023

                    The Kacey at Kingwood
                    Hi, we appreciate the kind words about our community! We hope that you'll continue to call The Kacey at Kingwood home for years to come. As always, feel free to reach out to us directly if there is anything additional we can do to improve your experience here with us. Thank you!
                    Review Author Icon

                    Resident 1207050

                    Verified Resident 2023

                    12/10/2023

                    Eva in the office is great. She was helpful and very enteric. She remembers names when you come back which made us feel very welcoming. Definitely come and check out the property. It's clean and close to a lot convenient places.

                      Manager

                      12/12/2023

                      The Kacey at Kingwood
                      Wow! Thanks so much for sharing your raving experience with our team. We strive to provide the best service possible.
                      Review Author Icon

                      Resident 1205390

                      Verified Resident 2023

                      12/6/2023

                      Friendly staff. Move in process was easy and the community has everything in close proximity. Would recommend this community to others. Other than pests, specifically roaches being in my apartment upon moving in I have no complaints thus far.

                        Manager

                        12/8/2023

                        The Kacey at Kingwood
                        Hi, thanks for taking time to give feedback about your experience with us. Your input matters! Please reach out to us at (281) 791-0505 at your earliest convenience and we will do our best to resolve this with you.
                        Review Author Icon

                        Resident 1202849

                        Verified Resident 2023

                        11/27/2023

                        Nice community but certain residents are very disrespectful with their barking dogs at all hours of the night/day, neighbors above sound like elephants running around & vandalism in the only 2 elevators on the property.

                          Manager

                          11/29/2023

                          The Kacey at Kingwood
                          Hi, thanks for taking time to give feedback about your experience with us. Your input matters! I'd love the opportunity to find out how we can better assist you in the future. If you're willing to chat, please contact us at (281) 791-0505.

                          Updated Review

                          Review Author Icon

                          Resident 1150020

                          Verified Resident 2023

                          11/21/2023

                          I have enjoyed my stay here the last 8 months. My unit is very nice for me living by myself, it doesn't get too loud, the parking is pretty good and I like that the parking lot of well lit at night. I'm hoping to continue staying here for at least another year before venturing off to a house.

                            Manager

                            11/23/2023

                            The Kacey at Kingwood
                            Hey, our pleasure! Happy you had a great experience. Please don't hesitate to reach out if there's anything additional we can do for you.
                            Review Author Icon

                            Resident 1193503

                            Verified ProspectVisited 2023

                            10/27/2023

                            It was awesome and they answered all of our questions! The community seems very well maintained. I love the location since it is close to grocery and gas station and pharmacy. My main concern was parking fir my elderly mother so she would not have to walk very far to get to the apartment

                              Manager

                              10/29/2023

                              The Kacey at Kingwood
                              Hello, we appreciate you taking the time to leave us this feedback. Please call us at (281) 791-0505 so we can work towards a solution. Thank you and have a great day.
                              Review Author Icon

                              Resident 1178275

                              Verified ProspectVisited 2023

                              9/8/2023

                              Eva was very helpful and answered all my questions, she was very pleasant to work with. We toured the facility, and I really liked the property if was very quiet and well-kept and everyone seemed very nice.

                                Manager

                                9/12/2023

                                The Kacey at Kingwood
                                Hi, we strive to deliver an excellent experience, and are glad you found this to be the case. If you have any further questions, please give us a call. We're always happy to help!
                                Review Author Icon

                                Resident 1177310

                                Verified Resident 2023

                                9/5/2023

                                Just moved in so I don't have any comments about the community yet. There are many things that need repaired in our apt so we're hopeful the management will take care of them. The cost of this apt is high so we expect things to be in good/excellent condition.

                                  Manager

                                  9/10/2023

                                  The Kacey at Kingwood
                                  Hi, so good to hear from you! Thanks for letting us know. Have a great day!
                                  Review Author Icon

                                  Resident 1170469

                                  Verified Resident 2023

                                  8/15/2023

                                  My experience went well. The staff in the office was very welcoming. I am glad I made the decision to stay here at The Kacy. The information that I received did not take long and all of the questions that I had were answered.

                                    Manager

                                    8/19/2023

                                    The Kacey at Kingwood
                                    Hey, our pleasure! Happy you had a great experience. We strive to deliver an excellent experience, and are glad you found this to be the case.
                                    Review Author Icon

                                    Resident 1169680

                                    Verified Resident 2023

                                    8/13/2023

                                    This is a great apartment complex, the amenities are wonderful there is even a two story gym, pool(both kinds), dog spa and play area, and much more. The staff is amazing and helpful! The community is the best, with a friendly atmosphere.

                                      Manager

                                      8/16/2023

                                      The Kacey at Kingwood
                                      Hello, thank you so much for providing us with feedback on your experience here! We really appreciate your positive review . We are always more than happy to assist you if anything else comes up. Take care!
                                      Review Author Icon

                                      Resident 1156169

                                      Verified Resident 2022 - 2023

                                      7/4/2023

                                      No thank you. I don't have many positive things to say about this apartment. I the front office people do try, but I think there are so many things out of their control that they're on able to effectively do their jobs or make Tenants happy. I'm not very happy with where I live, it smells like marijuana all the time and whenever I try to get work orders done maintenance is not very effective. Also security never follows up and is never visible.

                                        Manager

                                        7/8/2023

                                        The Kacey at Kingwood
                                        Thank you for sharing your feedback regarding your experience at The Kacey at Kingwood. We apologize for any challenges or concerns you may have encountered during your residency. We strive to provide a satisfactory living environment for all our tenants, and we regret if we have fallen short of your expectations. We will take your feedback into consideration and work towards improving these areas. If there are specific concerns or requests you would like us to address, please feel free to reach out to our management team. Thank you for your patience and understanding as we continuously strive to enhance the overall experience at The Kacey at Kingwood.
                                        Review Author Icon

                                        Resident 1155120

                                        Verified Resident 2023

                                        6/30/2023

                                        Overall the staff is extremely helpful and the apartment itself is beautiful. That being said there were some fees like the parcel registration fee I wasn't aware of that I feel should of been told prior. I also feel we should have options to use our own rental insurance, electric and internet services but that's subjective. The hallways and stairs have been considerably dirty and since we're paying for HOA I feel this should be attended to. However, I'm currently satisfied with the overall unit and experience.

                                          Manager

                                          7/2/2023

                                          The Kacey at Kingwood
                                          Hello, we appreciate you taking the time to leave us this feedback. Please reach out to us at (281) 791-0505 so we may identify ways to improve your experience.
                                          Review Author Icon

                                          Resident 1151358

                                          Verified Resident 2022 - 2023

                                          6/18/2023

                                          Complex is relatively quiet and office staff is not overbearing. The washer and dryer fee when it is supposed to come with them is absurd and unnecessary but what can I say. Valet trash is never consistent even if you put it outside on time

                                            Manager

                                            6/20/2023

                                            The Kacey at Kingwood
                                            Hi, we are disheartened to hear about your experience here in our community. We'd like to resolve these issues for you as quickly as possible. Please contact us at (281) 791-0505 so we can work with you to make this right.

                                            Updated Review

                                            Review Author Icon

                                            Resident 151178

                                            Verified Resident 2022 - 2023

                                            6/16/2023

                                            I love living at The Kacey. My apartment is spacious and modern. The office staff is friendly and helpful. The property is well maintained and has great amenities. My son and I enjoy the feel and positive energy of the place. It has been a wonderful experience to live here.

                                              Manager

                                              6/20/2023

                                              The Kacey at Kingwood
                                              Hi, we appreciate the kind words about our community! We hope that you'll continue to call The Kacey at Kingwood home for years to come. As always, feel free to reach out to us directly if there is anything additional we can do to improve your experience here with us. Thank you!

                                              Updated Review

                                              Review Author Icon

                                              Resident 1100355

                                              Verified Resident 2022 - 2023

                                              6/16/2023

                                              We love our apartment but are not enjoying the overall experience. One cannot reach the office when you need via phone or email. For some reason the manager and herself trained staff thinks we are here for then. When you wake up you expect to see or get an unfriendly don't do this or that or it's a lease violation email. Sorry, CAF asked, I answered.

                                                Manager

                                                6/29/2023

                                                The Kacey at Kingwood
                                                Thank you for sharing your feedback about your experience at The Kacey at Kingwood. We're glad to hear that you love your apartment, but we apologize for any frustrations you've experienced with the overall experience. We understand the importance of being able to reach the office when needed, and we apologize for any difficulties you've encountered in reaching us via phone or email. We will review our communication channels to ensure better accessibility and responsiveness to resident inquiries. We apologize if any interactions with our manager or staff have given you the impression that they prioritize their own needs over resident satisfaction. We value our residents and strive to provide a positive and friendly environment. We will address this matter with our team to ensure a more resident-focused approach. Regarding lease violation emails, we apologize for any unfriendly communications you may have received. Our goal is to maintain a harmonious community, and any reminders or notifications should be delivered respectfully and in a helpful manner. We will review our communication practices to ensure they align with our commitment to excellent resident service. If you have any further concerns or specific feedback you would like to discuss, please reach out to our management team directly. We appreciate your feedback and are committed to improving your overall experience at The Kacey at Kingwood. Thank you for bringing these matters to our attention.
                                                Review Author Icon

                                                Resident 1146779

                                                Verified Resident 2023

                                                6/4/2023

                                                Property staff were very welcoming the day of move in and pretty available. Overall property is clean and well maintained. My apartment very clean upon move in. Apartment community and space is very close to what is pictured on property website. It's is also very close to most of everything (i.e. restaurants, gas stations, grocery stores) with more to come as the area is still being developed. Would 100% recommend as a great place to stay!

                                                  Manager

                                                  6/6/2023

                                                  The Kacey at Kingwood
                                                  Thank you for taking the time to share your positive experience at The Kacey at Kingwood! We're delighted to hear that our property staff provided a warm welcome and were readily available to assist you. It's fantastic that your apartment was clean upon move-in, and that the overall property is well maintained. We take pride in accurately representing our community on our website, and we're glad that it closely matched your expectations. We're also pleased to know that our location offers convenient access to various amenities and is part of a developing area. Thank you for your recommendation, and we look forward to providing you with an exceptional living experience at The Kacey at Kingwood!
                                                  Review Author Icon

                                                  Resident 1142934

                                                  Verified Resident 2023

                                                  5/21/2023

                                                  Love the area and the community, staff and maintenance team is great . The Kacey is in a great location , close to 59 & 99 . Heb is just across the street .Definitely recommend this community, definitely will refer friends .

                                                    Manager

                                                    5/23/2023

                                                    The Kacey at Kingwood
                                                    We appreciate the kind words about our community! We hope that you'll continue to call The Kacey at Kingwood home for years to come. As always, feel free to reach out to us directly if there is anything additional we can do to improve your experience here with us. Thank you!

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    A2

                                                    1 Bed, 1 Bath | 726 sq. ft.

                                                    $1,207 - $1,256

                                                    2 Available Units

                                                    See Floor Plan Details

                                                    A1

                                                    1 Bed, 1 Bath | 653 sq. ft.

                                                    $1,176 - $1,222

                                                    1 Available Unit

                                                    See Floor Plan Details

                                                    A6S

                                                    1 Bed, 1 Bath | 919 sq. ft.

                                                    $1,423 - $1,469

                                                    1 Available Unit

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A
                                                    A

                                                    Renter Ratings

                                                    A

                                                    Review Ratings

                                                    Noise

                                                    4.4

                                                    Grounds

                                                    4.6

                                                    Safety

                                                    4.4

                                                    Office Staff

                                                    4.9

                                                    Maintenance

                                                    4.6

                                                    Neighborhood

                                                    4.7

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    A

                                                    Number of reviews in the past 365 days

                                                    18

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    100.00%

                                                    Manager’s Review Reply Time

                                                    A

                                                    Average time to respond to reviews

                                                    2.33 days

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Parking
                                                    • Detached Garages and Reserved Carports Available
                                                    Pets
                                                    • Dogs Allowed
                                                      Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Animal type not listed Allowed
                                                    • Cats Allowed
                                                      Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • 2" Faux Wood Blinds
                                                    • BBQ and Picnic Area
                                                    • Bark Park
                                                    • Built-In Shelving
                                                    • Built-in Desks
                                                    • Business Center
                                                    • Cardio Strength Training Center
                                                    • Clubhouse
                                                    • Controlled Access
                                                    • Drop Pendant Lighting
                                                    • Energy Efficient Stainless Steel Appliances
                                                    • Faux Wood Floors
                                                    • Game Room with TVs and Pool Table
                                                    • Granite Countertops
                                                    • Large Closets
                                                    • Luxor Package Lockers
                                                    • Patio
                                                    • Pet Spa
                                                    • Premium Custom Cabinetry
                                                    • Premium Hardware and Lighting
                                                    • Premium Kitchen Lighting and Subway Tile Backsplash
                                                    • Swimming Pool with Sundeck and Wi-Fi
                                                    • Undermounted Kitchen Sinks with Gooseneck Faucet
                                                    • View
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                                                    Leasing

                                                    Superb apartment home living to be established conveniently near Interstate 69 and outside Houston enabling seamless travels across the state. Our close proximity to fine dining, exciting entertainment, and great shopping is set to place you exactly where you will desire to be. If location and comfort are qualities you require in your search for a new home, we are the community for you.
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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 94 number of votes by renters, The Kacey at Kingwood is currently rated 3.8 out of 5 stars.
                                                    The Kacey at Kingwood is rated 4.6/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    The Kacey at Kingwood is rated 4.6/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    The Kacey at Kingwood is rated 4.4/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    The Kacey at Kingwood is rated 4.4/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    The Kacey at Kingwood is rated 4.7/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    The Kacey at Kingwood is rated 4.9/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 2.33 days to their community reviews in the past year.
                                                    Dogs Allowed
                                                    Pet Limit: 2
                                                    Animal type not listed Allowed
                                                    Cats Allowed
                                                    Pet Limit: 2
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Check Availability

                                                    The Kacey at Kingwood

                                                    July 2024

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                                                    The Kacey at Kingwood is a 523 - 1,487 sq. ft. apartment in Kingwood in zip code 77339. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,036 - $2,023. Nearby cities include Porter, Atascocita, Humble, New Caney, and Huffman.

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