The Kacey at Kingwood
#1,647 #3 #201

What is epIQ?

The Kacey at Kingwood

21919 Northpark Dr, Kingwood, TX 77339
(94 Reviews)
$1,036 - $2,023/mo

Floor Plans & Pricing

1 Bedroom

A2

1 Bed, 1 Bath | 726 sq. ft.

$1,207 - $1,256

2 Available Units

See Floor Plan Details

A1

1 Bed, 1 Bath | 653 sq. ft.

$1,176 - $1,222

1 Available Unit

See Floor Plan Details

A6S

1 Bed, 1 Bath | 919 sq. ft.

$1,423 - $1,469

1 Available Unit

See Floor Plan Details

A7S

1 Bed, 1 Bath | 1,099 sq. ft.

$1,691 - $1,738

1 Available Unit

See Floor Plan Details

E1

1 Bed, 1 Bath | 523 sq. ft.

$1,036

See Floor Plan Details

A3

1 Bed, 1 Bath | 776 sq. ft.

$1,199 - $1,323

See Floor Plan Details

A5

1 Bed, 1 Bath | 820 sq. ft.

$1,254 - $1,424

See Floor Plan Details

A4

1 Bed, 1 Bath | 815 sq. ft.

$1,277 - $1,419

See Floor Plan Details

2 Bedrooms

B2

2 Beds, 2 Baths | 1,167 sq. ft.

$1,688 - $1,804

5 Available Units

See Floor Plan Details

B3S

2 Beds, 2 Baths | 1,173 sq. ft.

$1,797 - $1,858

3 Available Units

See Floor Plan Details

B1

2 Beds, 2 Baths | 1,005 sq. ft.

$1,497 - $1,570

2 Available Units

See Floor Plan Details

3 Bedrooms

C1

3 Beds, 2 Baths | 1,487 sq. ft.

$1,977 - $2,023

1 Available Unit

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A
A

Renter Ratings

A

Review Ratings

Noise

4.3

Grounds

4.4

Safety

4.2

Office Staff

4.7

Maintenance

4.3

Neighborhood

4.5

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A

Number of reviews in the past 365 days

21

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

A

Average time to respond to reviews

2.38 days

View Community Timeline
View Community Timeline

The Kacey at Kingwood Reviews

(73)

3.8 rating

See Details

94 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

Review Author Icon

Resident 1121793

Verified Resident 2023

5/13/2023

We absolutely love the location, and the floor plan offers the big patio we wanted. The staff is always there to help. The only downside is that, even though the staff sends reminders, some pet owners don't pick up after their dogs. They just… See More>
    Manager

    5/16/2023

    The Kacey at Kingwood
    Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!
    Review Author Icon

    Resident 1140160

    Verified Resident 2022 - 2023

    5/12/2023

    I truly love my apartment community! They uphold standards and it's keeps the community looking pristine and all of the amenities in great condition. The maintenance team is quick to solve any issues and the front office staff is incredible!

      Manager

      5/15/2023

      The Kacey at Kingwood
      Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!
      Review Author Icon

      Resident 1138496

      Verified Resident 2023

      5/8/2023

      The e overall look of he property is appealing and the unit is spacious. The high ceilings and natural light help to make it feel more like a house than an apartment. The response time of repairs has been decent. The pool is beautiful but… See More>
        Manager

        5/10/2023

        The Kacey at Kingwood
        Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
        Review Author Icon

        Resident 1135416

        Verified ProspectVisited 2023

        4/28/2023

        Pros- beautiful property, spacious, large patio and wrap around porches,courteous staff, 2 story gym, elevators, convenient location Cons- sides of apartment are not gated allowing anyone to walk on to the property and front entrance gate was not working. Advertised price does not include concierge… See More>
          Manager

          5/1/2023

          The Kacey at Kingwood
          Hi! Thank you for taking the time to share your experience with us at The Kacey at Kingwood. We'd love the opportunity to resolve any issues and make you a happy resident. Please reach out to us so that we can work toward a solution. Thank you!
          Review Author Icon

          Resident 1133488

          Verified Resident 2023

          4/21/2023

          I have lived in this community for a couple of months now and the experience has been nothing less than pleasant. I have had no issues in any aspects regarding neighbors, grounds or office staff. Very please with the decision to make the move… See More>
            Manager

            4/23/2023

            The Kacey at Kingwood
            Hi, we appreciate the kind words about our community! We hope that you'll continue to call The Kacey at Kingwood home for years to come. As always, feel free to reach out to us directly if there is anything additional we can do to improve your experience here with us. Thank you!
            Review Author Icon

            Resident 1130466

            Verified Resident 2021 - 2023

            4/11/2023

            The resident quality is going down tremendously. My upstairs neighbor would constantly fight her boyfriend and at one point she shot a gun at him. I had to leave my apartment for safety reasons being that bullets can and will travel through walls/flooring. I am… See More>
              Manager

              4/18/2023

              The Kacey at Kingwood
              Hi! Thank you for taking the time to share your experience with us at The Kacey at Kingwood. We'd love the opportunity to resolve any issues and make you a happy resident. Please reach out to us so that we can work toward a solution. Thank you!
              Review Author Icon

              Resident 1129200

              Verified Resident 2022 - 2023

              4/7/2023

              We were promised the halls would be power washed bi-anually, but they haven't done it once since we moved in. Other than that, no real complaints. Same issues as with any decent apartments. People don't pick up after their dogs, neighbors put their trash… See More>
                Manager

                4/22/2023

                The Kacey at Kingwood
                Hello, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
                Review Author Icon

                Resident 1099493

                Verified ProspectVisited 2023

                3/25/2023

                I did not spend enough time at this complex to make an accurate or reliable review. I will say that I did not care for the unit I looked at. Odd floor plan and my king size bed would have taken up probably 60% of… See More>
                  Manager

                  3/30/2023

                  The Kacey at Kingwood
                  Hi! Thanks for sharing your feedback. We will look into the questions asked on this survey and make adjustments where needed. Thank you!

                  Updated Review

                  Review Author Icon

                  Resident 1096067

                  Verified Resident 2020 - 2023

                  3/12/2023

                  Looking forward to an upscale new community, it's been less than that over the 3 years sadly to say. Our grounds are not pristine, unkept (weeds and no fresh mulch), to many tenants allow their dogs ??and clean up after. Trash situation is horrible,… See More>
                    Manager

                    3/29/2023

                    The Kacey at Kingwood
                    We appreciate your feedback regarding your experience at The Kacey. We apologize for any disappointment or frustration that you may have experienced during your time here. We take pride in our community's appearance and we're sorry to hear that you have observed weeds and a lack of fresh mulch. We will make sure to address these issues and work to maintain a pristine appearance. Regarding pet waste and trash, we have policies in place to ensure that all residents are responsible for cleaning up after their pets and disposing of trash properly. We will work to enforce these policies more effectively. We're sorry to hear that you've had negative interactions with our leasing staff. We strive to provide excellent customer service to all of our residents, and we apologize for any rudeness that you may have experienced. We will work to improve our communication and interactions with all residents. We understand the importance of having a consistent and stable management team. We will make sure to address any issues that arise and ensure that our residents receive the best possible service. We appreciate your positive feedback regarding the efficiency of our maintenance team. We will continue to work to fulfill work orders in a timely and efficient manner. Thank you for bringing these matters to our attention. We will do everything we can to improve our services and address any concerns that you may have.
                    Review Author Icon

                    Resident 1118330

                    Verified Resident 2023

                    3/5/2023

                    I love my new apartment, which is clean it comes with a washer and dryer. They offer trash pickup. The apartment is a gated community. The apartment is right by HEB. Pet friendly. The only thing I would love if there was a person… See More>
                      Manager

                      3/11/2023

                      The Kacey at Kingwood
                      Thank you for sharing your positive experience at The Kacey at Kingwood. We're thrilled to hear that you love your new apartment and that it meets your needs. We also appreciate your feedback regarding phone communication and will take it into consideration to improve our customer service. Thank you for choosing The Kacey at Kingwood as your home.
                      Review Author Icon

                      Resident 1118298

                      Verified Resident 2021 - 2023

                      3/5/2023

                      I feel that I pay too much in rent and the quality of this apartment is low.Maintenance doesn't do their job. Office staff is very unprofessional. They don't answer phones and they have made a lot of errors. I have been charged unnecessary fees because… See More>
                        Manager

                        3/14/2023

                        The Kacey at Kingwood
                        We are sorry to hear that your experience at The Kacey at Kingwood has not met your expectations. We take your concerns very seriously and would like to apologize for any inconvenience you have experienced due to maintenance or administrative issues. We strive to provide our residents with the best possible living experience, and we regret that we have fallen short in your case. We want to assure you that we are taking steps to address the issues you have raised, including training our staff to provide better customer service, improving maintenance procedures, and addressing any billing errors. If there is anything specific that we can do to address your concerns or make your experience better, please do not hesitate to reach out to us directly. We value your feedback and appreciate the opportunity to improve our community. Thank you for choosing The Kacey at Kingwood as your home, and we hope to work with you to improve your experience.
                        Review Author Icon

                        Resident 1117839

                        Verified Resident 2023

                        3/3/2023

                        Front office personel was very professional and helpful. I was loosing hope in finding a home because of the rise of the housing market. However, these apartments are brand new, they are very clean and spacious and for the price point is a steal.

                          Manager

                          3/11/2023

                          The Kacey at Kingwood
                          Thank you for taking the time to share your positive experience at The Kacey at Kingwood. We are thrilled to hear that our front office staff provided you with exceptional service and made your search for a new home a little easier. We take pride in our brand new apartments and are delighted to hear that you found them clean and spacious. We strive to offer competitive pricing while still providing top-notch amenities and we are glad that you found our community to be a great value. Thank you for choosing The Kacey at Kingwood as your new home. Please do not hesitate to reach out to us if you need anything. Best regards, The Kacey at Kingwood Management Team

                          Updated Review

                          Review Author Icon

                          Resident 1061681

                          Verified Resident 2022 - 2023

                          2/24/2023

                          Nothing I just feel disrespected when I come again to the fact that I have tried to talk to them about flooring messed up and I just get emails on paper about how the trash shouldn't be out or stuff about the patio but never… See More>
                            Manager

                            3/10/2023

                            The Kacey at Kingwood
                            We're sorry to hear that you feel disrespected and frustrated with the communication regarding the flooring issue you've been experiencing at The Kacey. We understand that having a problem with your apartment is frustrating and we apologize for any inconvenience caused. We take your concerns seriously and would like to work with you to resolve this issue as quickly as possible. Please reach out to us directly so we can investigate this matter and come up with a solution that meets your needs. We appreciate your feedback and value you as a resident.

                            Updated Review

                            Review Author Icon

                            Resident 1114418

                            Verified Resident 2023

                            2/24/2023

                            Thank you in the office has been amazing. Very frustrating to get in touch with manager. Dog poop everywhere and very few dog stations throughout property to encourage people to be compliant in cleaning up after their pets! Pet park is half water! Muddy… See More>
                              Manager

                              3/1/2023

                              The Kacey at Kingwood
                              Thank you for taking the time to share your feedback about The Kacey. We're glad to hear that you've had a positive experience with our office staff. However, we apologize for any difficulties you've had in getting in touch with our manager. We strive to be responsive to our residents' needs and we will work to improve our communication channels to ensure that we are accessible to our residents. Regarding your concerns about dog waste and the pet park, we take these issues seriously and will work to address them. We will make sure that our dog stations are well-maintained and easily accessible, and we will work to improve the conditions of the pet park. We want all of our residents, including their furry friends, to enjoy our community to the fullest. Thank you for your feedback and for choosing The Kacey as your home. If you have any further concerns or suggestions, please don't hesitate to reach out to our team. We appreciate your feedback and look forward to improving your living experience.
                              Review Author Icon

                              Resident 1112414

                              Verified ProspectVisited 2023

                              2/12/2023

                              Love the community. Close to shops and restaurants and feels very secured. Close to the freeway and also close to my family in case of an emergency. A lot of great amenities, especially the gym. Also having elevators is also great.

                                Manager

                                2/26/2023

                                The Kacey at Kingwood
                                Thank you for sharing your feedback on your experience at The Kacey at Kingwood. We're thrilled to hear that you love our community and find it to be conveniently located near shops, restaurants, and the freeway. We take the safety and security of our residents seriously, and we're glad to hear that you feel secure in our community. We're pleased to hear that you're enjoying our amenities, especially our gym, and find our elevators to be a convenient feature. We aim to provide our residents with a comfortable and enjoyable living experience, and we're glad to hear that we're meeting your expectations. Thank you for choosing The Kacey at Kingwood as your home.

                                Updated Review

                                Review Author Icon

                                Resident 1044226

                                Verified Resident 2021 - 2023

                                1/31/2023

                                Nice community in Kingwood ?rea. Apartment has gone through name change and a couple of management changes. The most current staff is helpful. Prior ones were at times rude and didn't give sense of caring to help or offer solutions. The community is decent, improved… See More>
                                  Manager

                                  2/3/2023

                                  The Kacey at Kingwood
                                  Thank you for taking the time to share your positive experience at Generation Grove. It's great to hear that you've had a great time living here and that the staff and maintenance have been able to meet your needs in a timely manner. We're glad that you found your apartment to be spacious and accommodating, and we appreciate your recommendation to others looking for a new home. Thanks again for your review!
                                  Review Author Icon

                                  Resident 1107530

                                  Verified Resident 2022 - 2023

                                  1/31/2023

                                  I really enjoy just how quiet this place is. The community is respectable of everyones space and the best thing is that there is an H-E-B across within walking distance. Plus all the fast food restaurants, movie theater, and other stores across the 59 highway… See More>
                                    Manager

                                    2/2/2023

                                    The Kacey at Kingwood
                                    Thank you for sharing your positive experience at The Kacey at Kingwood! We're thrilled to hear that you appreciate the quiet atmosphere and respectful community here. Convenience is key, and we're glad you've found the location to be so accessible with an H-E-B and other amenities within walking distance and close proximity to the highway. We're glad you're enjoying your time here and hope to continue providing you with a comfortable and convenient living experience. Cheers!

                                    Updated Review

                                    Review Author Icon

                                    Resident 1078185

                                    Verified Resident 2020 - 2022

                                    12/21/2022

                                    It is a terrible experience tbh, never again will I make this mistake of coming to this trash establishment, so far I have convinced one of my co worker that lives here, I finally convinced him to not renew the lease. I will be leaving… See More>
                                      Manager

                                      12/23/2022

                                      The Kacey at Kingwood
                                      Hi, we're disappointed to hear of the negative experience you had at our location. We'd like the opportunity to discuss this with you. Please reach out to us at (281) 791-0505 at your earliest convenience to discuss how we can turn your experience into a positive one.
                                      Review Author Icon

                                      Resident 1096070

                                      Verified Resident 2020 - 2022

                                      12/20/2022

                                      I had a vehicle broken into, multiple suspicious persons in the Complex and the smell of marijuana through out the complex and my apartment vents. No one picks up dog poop in the common areas resulting in stepping in the crap when walking outside.

                                        Manager

                                        12/23/2022

                                        The Kacey at Kingwood
                                        Hi! Thank you for taking the time to share your experience with us at The Kacey at Kingwood. We'd love the opportunity to resolve any issues and make you a happy resident. Please reach out to us so that we can work toward a solution. Thank you!
                                        Review Author Icon

                                        Resident 1094257

                                        Verified ProspectVisited 2022

                                        12/13/2022

                                        It's been a challenge reaching the leasing office my phone. Parking is a nightmare, nothing is available near your unit unless you pay for it even then it's hard to reach someone in the office to get a space reservation started.

                                          Manager

                                          12/29/2022

                                          The Kacey at Kingwood
                                          Thank you for sharing your experience with us. We apologize for any difficulties you have had reaching the leasing office by phone and for the challenges you have faced with parking. We understand that convenient and accessible parking is important to our residents, and we will make sure to address these issues with the appropriate team. If you would like to discuss your specific parking concerns or secure a reserved parking space, please don't hesitate to reach out to us so we can try to find a solution. We value your feedback and appreciate the opportunity to address your concerns.
                                          Review Author Icon

                                          Resident 1088938

                                          Verified Resident 2022

                                          11/27/2022

                                          First day walking to my appointment and it was infested with roaches. I filed a complaint and was told I can move in another day. Even though all my things were literally outside the apartment, ready to move in. I had to move in, there… See More>
                                            Manager

                                            12/7/2022

                                            The Kacey at Kingwood
                                            Our team strives to deliver an excellent experience. Please reach out to us directly so that we can address your concerns.
                                            Review Author Icon

                                            Resident 840673

                                            Verified Resident 2020 - 2022

                                            11/22/2022

                                            crime problem is main concern. nothing being done to correct problem. Speeding vehicles continue to be problem. Road noise outside is a concern. No security camera at main gate. Dog poop on sidewalk.

                                              Manager

                                              11/24/2022

                                              The Kacey at Kingwood
                                              Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (281) 791-0505. We look forward to hearing from you.
                                              Review Author Icon

                                              Resident 880340

                                              Verified Resident 2022

                                              11/20/2022

                                              Love it! I love the location and moving in was an easy process. It's very quiet. No one is hanging out on the premises. Ty in the Office was very patient and knowledgeable. The location is a plus. Great so far!

                                                Manager

                                                11/23/2022

                                                The Kacey at Kingwood
                                                Hi, we appreciate your positive review of your experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
                                                Review Author Icon

                                                Resident 1084559

                                                Verified Resident 2022

                                                11/12/2022

                                                The property manager is some women I don't know her name, but she has had a attitude everytime I spoke to her since I've been here, the rest of the leasing agents like Ty, and De they are amazing I love love love them, but… See More>
                                                  Manager

                                                  11/21/2022

                                                  The Kacey at Kingwood
                                                  Hello, we're happy you found our staff to be so supportive during your experience here at The Kacey at Kingwood. We are always more than happy to assist you if anything else comes up. Take care!

                                                  Updated Review

                                                  Review Author Icon

                                                  Resident 1082946

                                                  Verified Resident 2020 - 2022

                                                  11/7/2022

                                                  I moved into this apartment complex on June 2020. Apartments were new, and nice looking. The price was good and within the average rate. About two years after, they change the administration and the name of the apartments. The new staff members do not know… See More>
                                                    Manager

                                                    12/1/2022

                                                    The Kacey at Kingwood
                                                    Hi! Thank you for taking the time to share your experience with us at The Kacey at Kingwood. We'd love the opportunity to resolve any issues and make you a happy resident. Please reach out to us so that we can work toward a solution. Thank you!

                                                    Features & Amenities

                                                    Parking
                                                    • Detached Garages and Reserved Carports Available
                                                    Pets
                                                    • Dogs Allowed
                                                      Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Animal type not listed Allowed
                                                    • Cats Allowed
                                                      Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • 2" Faux Wood Blinds
                                                    • BBQ and Picnic Area
                                                    • Bark Park
                                                    • Built-In Shelving
                                                    • Built-in Desks
                                                    • Business Center
                                                    • Cardio Strength Training Center
                                                    • Clubhouse
                                                    • Controlled Access
                                                    • Drop Pendant Lighting
                                                    • Energy Efficient Stainless Steel Appliances
                                                    • Faux Wood Floors
                                                    • Game Room with TVs and Pool Table
                                                    • Granite Countertops
                                                    • Large Closets
                                                    • Luxor Package Lockers
                                                    • Patio
                                                    • Pet Spa
                                                    • Premium Custom Cabinetry
                                                    • Premium Hardware and Lighting
                                                    • Premium Kitchen Lighting and Subway Tile Backsplash
                                                    • Swimming Pool with Sundeck and Wi-Fi
                                                    • Undermounted Kitchen Sinks with Gooseneck Faucet
                                                    • View
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                                                    Leasing

                                                    Superb apartment home living to be established conveniently near Interstate 69 and outside Houston enabling seamless travels across the state. Our close proximity to fine dining, exciting entertainment, and great shopping is set to place you exactly where you will desire to be. If location and comfort are qualities you require in your search for a new home, we are the community for you.
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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 94 number of votes by renters, The Kacey at Kingwood is currently rated 3.8 out of 5 stars.
                                                    The Kacey at Kingwood is rated 4.4/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    The Kacey at Kingwood is rated 4.3/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                    The Kacey at Kingwood is rated 4.3/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    The Kacey at Kingwood is rated 4.2/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    The Kacey at Kingwood is rated 4.5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    The Kacey at Kingwood is rated 4.7/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 2.38 days to their community reviews in the past year.
                                                    Dogs Allowed
                                                    Pet Limit: 2
                                                    Animal type not listed Allowed
                                                    Cats Allowed
                                                    Pet Limit: 2
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Check Availability

                                                    The Kacey at Kingwood

                                                    June 2024

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                                                    The Kacey at Kingwood is a 523 - 1,487 sq. ft. apartment in Kingwood in zip code 77339. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,036 - $2,023. Nearby cities include Porter, Atascocita, Humble, New Caney, and Huffman.

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