Review History for Verified Resident 1061681

The Kacey at Kingwood


Updated Review

Review Author Icon

Resident 1061681

Verified Resident 2022 - 2023

2/24/2023

Nothing I just feel disrespected when I come again to the fact that I have tried to talk to them about flooring messed up and I just get emails on paper about how the trash shouldn't be out or stuff about the patio but never do I get a response about my flooring, faster than looking at it know what's going on alarm it'll be fine. It's nothing you know there's just no care. There's no communication. Just terrible plain and simple. It's just terrible.
    Manager

    3/10/2023

    The Kacey at Kingwood
    We're sorry to hear that you feel disrespected and frustrated with the communication regarding the flooring issue you've been experiencing at The Kacey. We understand that having a problem with your apartment is frustrating and we apologize for any inconvenience caused. We take your concerns seriously and would like to work with you to resolve this issue as quickly as possible. Please reach out to us directly so we can investigate this matter and come up with a solution that meets your needs. We appreciate your feedback and value you as a resident.
    1 Previous Review

    Previous Review

    Review Author Icon

    Resident 1061681

    Verified Resident 2022

    9/2/2022

    Thanks for your service - I appreciate that help. Just take your time with the installation. Please stress that to the people installers thank you thank you thank you thank you thank you thank you thank you
      Manager

      9/6/2022

      The Kacey at Kingwood
      Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

      Review 38 out of 73

      Share This Review

      Check Availability

      The Kacey at Kingwood

      July 2024

      Sun
      Mon
      Tue
      Wed
      Thu
      Fri
      Sat
      1
      2
      3
      4
      5
      6
      7
      8
      9
      10
      11
      12
      13
      14
      15
      16
      17
      18
      19
      20
      21
      22
      23
      24
      25
      26
      27
      28
      29
      30
      31
      Beds

      0

      Baths

      0

      Share This Review