Review History for Verified Resident 1121793

The Kacey at Kingwood


Updated Review

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Resident 1121793

Verified Resident 2023

5/13/2023

We absolutely love the location, and the floor plan offers the big patio we wanted. The staff is always there to help. The only downside is that, even though the staff sends reminders, some pet owners don't pick up after their dogs. They just walk around, let their animals do what they must and leave. Pool area is great, well-kept, and the club is perfect.
    Manager

    5/16/2023

    The Kacey at Kingwood
    Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!
    2 Previous Reviews

    Previous Review

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    Resident 1121793

    Verified Resident 2022 - 2023

    4/1/2023

    The unit has an excellent floor plan, perfect for our needs. The new manager is very communicative and professional. The pool are is very well-kept and we don't have any issues with noise levels within the community. It is a bit noisy but we live close to the highway.
      Manager

      4/5/2023

      The Kacey at Kingwood
      Thank you for taking the time to share your positive experience at The Kacey at Kingwood! We are thrilled to hear that you find your floor plan to be excellent and that it meets your needs. We also appreciate your feedback regarding our new manager, and we are glad to hear that they are communicative and professional. At The Kacey, we take pride in maintaining our community, and we are happy to hear that you find our pool area to be well-kept. We understand that living close to the highway can be noisy, but we are glad to hear that you do not have any issues with noise levels within the community. Thank you for choosing The Kacey at Kingwood as your home, and if there is anything else we can do to assist you, please do not hesitate to reach out. Sincerely, The Kacey at Kingwood Management Team

      Previous Review

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      Resident 1121793

      Verified Resident 2022 - 2023

      3/14/2023

      The manager is always helpful and has improved communication with residents. The units are excellent, good price for square footage, and the pool is well maintained. The landscaping was frozen during the winter storm and we hope that the administration puts in new plants around the pool.
        Manager

        3/28/2023

        The Kacey at Kingwood
        Thank you for sharing your positive experience at The Kacey at Kingwood! We are delighted to hear that our manager has been helpful and that there has been an improvement in communication with residents. Providing exceptional customer service is one of our top priorities, and we are glad to hear that we have been able to meet your expectations. We are also pleased to hear that you find the units to be excellent and that the pool is well maintained. Our team takes pride in providing a beautiful and comfortable living space for all of our residents. Regarding the landscaping, we apologize for any inconvenience you may have experienced during the winter storm. We understand the importance of maintaining a beautiful and inviting environment for our residents, and we will work to ensure that any damaged landscaping is replaced promptly. Thank you for choosing The Kacey at Kingwood as your home. We appreciate your feedback and look forward to continuing to provide you with the best possible living experience.

        Review 26 out of 73

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        The Kacey at Kingwood

        July 2024

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