Review History for Verified Resident 1169103

The Kacey at Kingwood


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Resident 1169103

Verified Resident 2023 - 2024

3/29/2024

The staff is responsive and professional. The grounds and building breezeways are always immaculate. The only issue is that the back entrance gate has not worked since I moved in, and the back exit gate hasn't worked for months.
    Manager

    3/30/2024

    The Kacey at Kingwood
    Thank you for your kind words regarding the staff and the upkeep of The Kacey at Kingwood. We're delighted to hear that our team's professionalism and the cleanliness of our grounds and breezeways meet your expectations. We sincerely apologize for the inconvenience caused by the back entrance and exit gates. Please know that we are actively working on resolving these issues to ensure the security and convenience of all our residents. Your feedback is invaluable to us, and we appreciate your patience as we address this. Thank you for choosing The Kacey at Kingwood as your home.
    1 Previous Review

    Previous Review

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    Resident 1169103

    Verified Resident 2023

    8/11/2023

    I just moved in a month ago and the leasing agent was excellent at addressing all the available units as well as the additional monthly charges over and above the basic rent. I rented one of the smaller units, and although the closet was smaller than I preferred, with built-in shelves I was able to make do. Overall, it had adequate storage for my needs.
      Manager

      8/15/2023

      The Kacey at Kingwood
      Hi, thank you so much for taking the time to leave us this valuable feedback. We genuinely appreciate your input and we're thrilled to hear that you had a positive experience here at The Kacey at Kingwood. It brings us great joy to know that we were able to meet your expectations and provide you with a wonderful living experience.

      Review 3 out of 73

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      The Kacey at Kingwood

      June 2024

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