Plaza at San Jacinto

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Plaza at San Jacinto

3331 Luella Boulevard, La Porte, TX 77571
(66 Reviews)
$1,099 - $1,647/mo
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Floor Plans & Pricing

1 Bedroom

A3

1 Bed, 1 Bath | 733 sq. ft.

$1,229

2 Available Units

See Floor Plan Details

A2

1 Bed, 1 Bath | 722 sq. ft.

$1,264

2 Available Units

See Floor Plan Details

A1

1 Bed, 1 Bath | 709 sq. ft.

$1,099

See Floor Plan Details

2 Bedrooms

B2

2 Beds, 2 Baths | 994 sq. ft.

$1,598

2 Available Units

See Floor Plan Details

B1

2 Beds, 1 Bath | 939 sq. ft.

$1,388

See Floor Plan Details

3 Bedrooms

C1

3 Beds, 2 Baths | 1,213 sq. ft.

$1,647

1 Available Unit

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

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Review Ratings

Noise

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Grounds

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Safety

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Office Staff

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Maintenance

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Neighborhood

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Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

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Number of reviews in the past 365 days

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Manager’s Review Engagement

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Percentage of reviews responded to

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Manager’s Review Reply Time

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Average time to respond to reviews

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Plaza at San Jacinto Reviews

(64)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident 2020 - 2022

11/20/2022

Broken amenities

Been here almost two years and it’s always something. My washer was leaking into my into for almost a week and they didn’t come until I went down there and yelled at the lady. Now it’s been about 6 weeks of me having to call… See More >
    Review Author Icon

    anonymous

    Resident 2019 - 2021

    6/4/2021

    Horrible management!! Worst experience living! Ever since Tracy left those apartment went to ----! Maintenance due a horrible job at repairing and will take their time to eventually come. Please please do not lease from them!

      Updated Review

      Review Author Icon

      Resident 685130

      Verified Resident 2019 - 2020

      8/16/2020

      The plaza at San jac has been our home for a year and we have decided to stay another. We love it here! We feel at peace, safe, comfortable and very cared for! We will continue to recommend this complex to any and all… See More >
        Manager

        8/18/2020

        Plaza at San Jacinto
        Happy Anniversary! Thank you for spending the past year with us. I am very happy to see that your living experience has been wonderful so far. We are excited to have you with us for another year. Reviews like these are what keep us doing what we do! I will be sure to share these kinds words with the entire team! We know you have many choices. Thank you for choosing The Plaza at San Jacinto to call HOME! ~Paulette~

        Updated Review

        Review Author Icon

        Resident 539823

        Verified Resident 2018 - 2020

        8/3/2020

        I have lived here for 2 1/2 years. Its been great , not to many problems. More so with the people that live here that have no respect for others. Tracy is amazing, the best! Its a small community and… See More >
          Manager

          8/6/2020

          Plaza at San Jacinto
          Verified Resident 539823, we are so happy to read such a great review about Plaza at San Jacinto and Miss Traci! She and the entire team are very committed to customer satisfaction. Thank you for taking the time to share your thoughts with us. It has been our pleasure to be of service for the past 2 1/2 years. Thank you for calling The Plaza at San Jacinto HOME! ~Paulette
          Review Author Icon

          Resident 790282

          Verified Resident 2018 - 2020

          7/13/2020

          Ive been a resident here for almost two years and I looooove living here. Everyone that works here is so friendly and maintenance is fast. The amenities are awesome and everything is usually very clean and well kept. The layout of my apartment is super… See More >
            Manager

            7/16/2020

            Plaza at San Jacinto
            We are honored that you chose The Plaza at San Jacinto to call HOME for the last two years! Reviews like this are the motivation to continue to deliver awesome customer service. It means a lot that you took the time to leave these kind words about our team. I will definitely share this review with everyone! It is our pleasure to continue to take care of your housing needs. ~Paulette-Community Manager~
            Review Author Icon

            Resident 778521

            Verified Resident 2019 - 2020

            6/11/2020

            Ive only been here going on a year but my experience has been pleasant. Staff is very polite and professional. I love the small community feel. Maintenance is excellent. Overall pleased with y stay here and I would recommend.

              Manager

              6/24/2020

              Plaza at San Jacinto
              Thank you so much for spending the past year with us! I am so very pleased to see that our team has given you great customer service so far! I will be sure to this on to the entire team! Thank you for taking the time to let us know how we are doing. Please do not hesitate to reach out with anything! :)
              Review Author Icon

              Resident 771277

              Verified Resident 2020

              5/22/2020

              I chose to move from Houston to La Porte during the coronavirus pandemic to be close to my job at the ship channel and the staff made it very easy to transition and complete the process. Traci in the leasing office answered my many questions… See More >
                Manager

                5/25/2020

                Plaza at San Jacinto
                Verified Resident 771277, we're happy you found our team, especially Miss Traci to be so supportive during your moving experience to the Plaza at San Jacinto. Your praise and kind comments are what continues to motivate us to go beyond expectations! I will be sure to share this review with the entire team! We are very excited that you have chosen The Plaza at San Jacinto to call HOME! ~Paulette
                Review Author Icon

                Resident 753482

                Verified Resident 2020

                3/18/2020

                Good. I've been pleased with the community. I look forward to being here for some time. I will recommend on some type of moving elevators or something like that to help people who live on the third floor.

                  Manager

                  3/19/2020

                  Plaza at San Jacinto
                  Thank you so much for taking the time to send this review. We are grateful and feel privileged to have you as part of our community. I will definitely share these kind word with the entire team. ~Paulette
                  Review Author Icon

                  Resident 739187

                  Verified Resident 2019 - 2020

                  1/26/2020

                  I really wish they would make it so you can turn into the complex coming from Spencer. Needing to do a u turn every time is super inconvenient. It cant be that hard to cut an opening to turn in. Other than that… See More >
                    Manager

                    3/13/2020

                    Plaza at San Jacinto
                    Thank you so much for taking the time to review your experience. I understand completely about the turn in. We have reached out to the City for ideas as well. I will be sure to share your comments with the entire team.
                    Review Author Icon

                    Resident 726179

                    Verified Resident 2016 - 2019

                    12/10/2019

                    Very satisfied. I was always happy for the safety we had for my kids. And my wife while i went to work Every one was very respectful. And never had issues with noone. I will definitely recomend this place to all my co… See More >
                      Manager

                      12/11/2019

                      Plaza at San Jacinto
                      Thank you so much for taking the time to let us know how we are doing. We absolutely LOVE referrals! Thank you for choosing The Plaza at San Jacinto to call HOME!
                      Review Author Icon

                      Resident 713119

                      Verified Resident 2018 - 2019

                      11/3/2019

                      Good things is having a cleaned swiming pool and have a nice Gym small one over here.Having the space for school bus parking is the positive point ,letter boxes maintained well and courier services if any special parcel admin communicating well.

                        Manager

                        11/3/2019

                        Plaza at San Jacinto
                        Thank you so much for taking the time give us your feedback. Thank you for choosing The Plaza at San Jacinto.
                        Review Author Icon

                        Resident 710393

                        Verified Resident 2019 - 2020

                        6/22/2020

                        Moved in 4/2019 and didn't hesitate when it came to renewing my lease. It is a quiet community and the neighbors are friendly. Maintenance team and Office staff are easy to work with and are always prompt when returning calls/emails.

                          Manager

                          10/28/2019

                          Plaza at San Jacinto
                          Thank you so much for taking the time to let us know how we are doing. I will definitely pass this on to the rest of our team. We know you have a choice and we are pleased that you have chosen The Plaza at San Jacinto to call home.
                          Review Author Icon

                          Resident 687850

                          Verified Resident 2017 - 2019

                          8/31/2019

                          I asked for a yellow jacket nest in my parking space to be cleared. Maintenance claimed it was but the nest is still there. I will now have to resubmit my request. My friend who parked next to me was bitten several… See More >
                            Manager

                            9/10/2019

                            Plaza at San Jacinto
                            Verified Resident 687850, we strive for 100% satisfaction, I believe we have already spoken with you concerning a yellow jacket nest and believe we have rectified the situation. Please do not hesitate to reach out in the event that you need any further help regarding this matter. plazaatsanjacinto@greystar.com. Have a great Day!
                            Review Author Icon

                            Resident 680377

                            Verified Resident 2018 - 2020

                            6/20/2020

                            We have loved living here, both the management and maintenance teams are very friendly and awesome,we have been very pleased! They are always very helpful and make sure everything is kept up! Both teams are very easy to talk to!

                              Manager

                              8/16/2019

                              Plaza at San Jacinto
                              Thank you so much for the wonderful review! It is our pleasure to be of service. I will pass along this review to the entire team! Thank you for taking the time to let us know how we are doing. Most of all thank you for choosing The Plaza at San Jacinto. ~Paulette-Community Manager~
                              Review Author Icon

                              Resident 658897

                              Verified Resident 2019

                              7/1/2019

                              Location prices and layout of apt was excellent for my kids and I. I began looking for an apt November 2018 and I have yet to find an apt that matches my criteria until I found the plaza at San Jacinto.

                                Manager

                                7/1/2019

                                Plaza at San Jacinto
                                Thank you again for taking the time to let us know how we did. We are excited you have chosen The Plaza at San Jacinto to call HOME! I will definitely share the kind words with the rest of our team. Blessings~ Paulette Sugg-Community Manager
                                Review Author Icon

                                Resident 623381

                                Verified Resident 2019

                                4/4/2019

                                I would highly recommend this complex. This staff is great. They made the moving process seamless. My apartment was in immaculate condition upon move in, I couldnt have asked for a better complex to move to.

                                  Manager

                                  4/18/2019

                                  Plaza at San Jacinto
                                  Verified Resident 623381, thank you for your kind review; we are happy to pass along your comments to the team here at Plaza at San Jacinto! Thank you for choosing The Plaza at San Jacinto!
                                  Review Author Icon

                                  Resident 609716

                                  Verified Resident 2018 - 2019

                                  2/28/2019

                                  Traci is absolutely amazing. Paulette is great, but don't see her much. The temp hire woman is horrific. Ignorant, rude, and unprofessional. Security is non-existent and we had a series of auto burglaries and no evidence of what happen, but they sure as hell have video of the… See More >
                                    Manager

                                    3/6/2019

                                    Plaza at San Jacinto
                                    Hi Verified Resident 609716, thank you for taking the time to let us know about your recent experience. Thank you for your kind words regarding our regular office team, however; I would really like to talk to gain some insight regarding our temp that has been helping us out. Also, I would love to speak with you regarding the other items that you have mentioned above. We are always open to ideas on ways to improve our level of service and we definitely value your opinions. Please email me directly at plazaatsanjacintomgr@greystar.com I hope to hear from you soon! Paulette~
                                    Review Author Icon

                                    Resident 604765

                                    Verified Resident 2018 - 2019

                                    2/16/2019

                                    Later......................................................

                                      Manager

                                      2/17/2019

                                      Plaza at San Jacinto
                                      Hi there, I would like to get some more details about your experience with us. We are disappointed to hear that you did not have a more positive experience with us at Plaza at San Jacinto. Please contact me at plazaatsanjacinto@greystar.com
                                      Review Author Icon

                                      Resident 598501

                                      Verified Resident 1999 - 2019

                                      6/4/2019

                                      THIS IS OUR 20TH YEAR LIVING AT THESE APARTMENTS. WE JUST MOVED DOWN STAIRS BECAUSE OF OUR AGE,MY HUSBAND 89 YEARS OLD. THE ONLY THING I WISH WAS DIFFERENT WAS THAT WE DIDNT HAVE TO PAY FOR OUR PARKING. I WISH IT WAS FREE AFTER… See More >
                                        Manager

                                        2/14/2019

                                        Plaza at San Jacinto
                                        First of all thank you so much for spending 20 years with us! We are very grateful to have you continue your stay! I will definitely share your sweet comments with the entire team!
                                        Review Author Icon

                                        Resident 585783

                                        Verified Resident 2018

                                        12/21/2018

                                        Acted promptly to my needs. Floor plan meet my needs. Quiet neighborhood. Small community. Perfect location for my needs. My son enjoys the apartment and the amenities. The office lobby is beautiful. Staff always professional.

                                          Manager

                                          12/31/2018

                                          Plaza at San Jacinto
                                          Verified Resident 585783, thank you for your kind words and this wonderful review! We are very grateful that you have chosen The Plaza at San Jacinto to call home!
                                          Review Author Icon

                                          Resident 570877

                                          Verified Resident 2018

                                          11/14/2018

                                          I enjoyed living at the Plaza at San Jacinto apartments. The community is quiet and secure for families and single living. I had an issue with my upstairs neighbor always stomping on my ceiling at all hours of the night but everything else was perfect.… See More >
                                            Manager

                                            11/20/2018

                                            Plaza at San Jacinto
                                            Hi Verified Resident 570877, thank you so much for your positive comments about Plaza at San Jacinto! Verified Resident thanks for taking the time to leave a review, I will definitely pass along the wonderful comments to the entire Team!
                                            Review Author Icon

                                            Resident 525439

                                            Verified Resident 2016 - 2018

                                            8/10/2018

                                            Our experience has been pretty good. We've had a few incidences but nothing to write home about. Staff is really nice and maintenance is Johnny on the spot. We've had our heater and air condition go out and it was fixed within an hour or… See More >
                                              Manager

                                              9/19/2018

                                              Plaza at San Jacinto
                                              Hi Verified Resident 525439, thank you so much for your positive comments about Plaza at San Jacinto! I will definitely pass this on to the maintenance team. Thanks again!
                                              Review Author Icon

                                              Resident 520949

                                              Verified Resident 2017 - 2018

                                              8/1/2018

                                              I love it here Its a very good place to live. I never had any problems its a quiet and friendly neighborhood. I also love the fact that the school is down the streets from where I stay Im going to miss this place!!!

                                                Manager

                                                8/8/2018

                                                Plaza at San Jacinto
                                                We appreciate your positive review about your experience with us! Thank you so much for taking the time to let us know about your stay! We are so glad you chose The Plaza at San Jacinto to call home. =)
                                                Review Author Icon

                                                Resident 502305

                                                Verified Resident 2018 - 2020

                                                2/9/2020

                                                My last apartment of 6 years was great but moved to Texas for first grandchild and as a retired couple wanted safe area and resort style living. Just signed another 15 month lease. Plan on stayin ???? Until daughter buys a bigger house in 3-4… See More >
                                                  Manager

                                                  6/25/2018

                                                  Plaza at San Jacinto
                                                  Verified Resident, we're happy you found our staff to be so supportive during your experience here at Plaza at San Jacinto. Thank you for taking the time to let us know how we are doing, it means a lot. We hope you have a great day! The Plaza at San Jacinto Team =)
                                                  Review Author Icon

                                                  Resident 487070

                                                  Verified Resident 2016 - 2018

                                                  5/13/2018

                                                  Had high hopes when moving into the apartments, but I am whelmed two years in. The rent is supposed to be one number but with little fees that are tacked on monthly it's close to $80 more monthly. They change policies and don't tell you,… See More >
                                                    Manager

                                                    5/15/2018

                                                    Plaza at San Jacinto
                                                    We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. We would like to work towards a resolution, so if you are willing, please reach out to us at (281) 542-9777 or email me directly at plazaatsanjacintomgr@greystar.com.

                                                    Features & Amenities

                                                    Parking
                                                    • Covered Parking
                                                    Pets
                                                    • Cats Allowed
                                                      Rent: $20. Restrictions: We welcome 2 pets per apartment home. There is a $400 fee (non-refundable) for the first pet and $200 fee (non-refundable) for the second pet. Pet rent is $20 per month, per animal. There is a weight limit of 99 pounds per pet, and breed restrictions in place. Please contact our leasing office for complete Pet Policy.. Pet Limit: 2
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                                                    • Dogs Allowed
                                                      Rent: $20. Restrictions: We welcome 2 pets per apartment home. There is a $400 fee (non-refundable) for the first pet and $200 fee (non-refundable) for the second pet. Pet rent is $20 per month, per animal. There is a weight limit of 99 pounds per pet, and breed restrictions in place. Please contact our leasing office for complete Pet Policy.. Pet Limit: 2
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                                                    Other
                                                    • Bark Park
                                                    • Business Center
                                                    • Clubhouse
                                                    • Fitness Center
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Package Receiving Service
                                                    • Pet-Friendly Community
                                                    • Pool
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                                                    Leasing

                                                    Nestled away in a quiet suburb, our community offers an array of amenities including a resort-style swimming pool, elegant resident lounge, and a fully equipped fitness center. If you are searching for a charming one, two, or three bedroom apartment home, Plaza at San Jacinto has what you re looking for!
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Hilltop Residential

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                                                    Communities
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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Hilltop Residential
                                                    Cats Allowed
                                                    Rent: $20
                                                    Restrictions: We welcome 2 pets per apartment home. There is a $400 fee (non-refundable) for the first pet and $200 fee (non-refundable) for the second pet. Pet rent is $20 per month, per animal. There is a weight limit of 99 pounds per pet, and breed restrictions in place. Please contact our leasing office for complete Pet Policy.
                                                    Pet Limit: 2
                                                    Dogs Allowed
                                                    Rent: $20
                                                    Restrictions: We welcome 2 pets per apartment home. There is a $400 fee (non-refundable) for the first pet and $200 fee (non-refundable) for the second pet. Pet rent is $20 per month, per animal. There is a weight limit of 99 pounds per pet, and breed restrictions in place. Please contact our leasing office for complete Pet Policy.
                                                    Pet Limit: 2
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Contact Property

                                                    Plaza at San Jacinto

                                                    March 2024

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                                                    Plaza at San Jacinto is a 709 - 1,213 sq. ft. apartment in La Porte in zip code 77571. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,099. Nearby cities include Deer Park, Seabrook, El Lago, Kemah, and Nassau Bay.

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