Berkshire Lakeway
#4,726 #1 #729

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Berkshire Lakeway

5313 Serene Hill Drive, Lakeway, TX 78738
(273 Reviews)
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Floor Plans & Pricing

1 Bedroom

A4 T

1 Bed, 1 Bath | 788 sq. ft.

6 Available Units

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A7 T

1 Bed, 1 Bath | 903 sq. ft.

1 Available Unit

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A3 T

1 Bed, 1 Bath | 750 sq. ft.

1 Available Unit

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A5 T

1 Bed, 1 Bath | 823 sq. ft.

1 Available Unit

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A1

1 Bed, 1 Bath | 652 sq. ft.

1 Available Unit

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A2

1 Bed, 1 Bath | 726 sq. ft.

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A6 T

1 Bed, 1 Bath | 840 sq. ft.

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2 Bedrooms

B4 T

2 Beds, 2 Baths | 1,387 sq. ft.

4 Available Units

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B3 T

2 Beds, 2 Baths | 1,259 sq. ft.

4 Available Units

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B1 T

2 Beds, 1 Bath | 1,077 sq. ft.

2 Available Units

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B2 T

2 Beds, 1 Bath | 1,181 sq. ft.

1 Available Unit

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3 Bedrooms

C2 T

3 Beds, 2 Baths | 1,579 sq. ft.

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C1 T

3 Beds, 2 Baths | 1,498 sq. ft.

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4 Bedrooms

D1 T

4 Beds, 3 Baths | 1,917 sq. ft.

1 Available Unit

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Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A-
A-

Renter Ratings

A

Review Ratings

Noise

4.3

Grounds

4.1

Safety

4.4

Office Staff

4.6

Maintenance

4.7

Neighborhood

4.6

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A

Number of reviews in the past 365 days

31

Manager’s Review Engagement

B+

Percentage of reviews responded to

77.42%

Manager’s Review Reply Time

D

Average time to respond to reviews

59.03 days

View Community Timeline
View Community Timeline

Berkshire Lakeway Reviews

(229)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

Review Author Icon

Resident 1131066

Verified Resident 2020 - 2023

1/5/2024

Our yard does not get water so we mainly have weeds. That's an irrigation issue. The staff are wonderful and always seem to do everything that they're able to. My issue is my upstairs neighbor not following through on removing something causing debris and bird… See More >
    Manager

    1/9/2024

    Berkshire Lakeway
    Thank you for updating us on your concerns with the upkeep of our grounds. Our attentive team members would be more than happy to help you with these situations, so please get in touch with our leasing office at your convenience.

    Updated Review

    Review Author Icon

    Resident 1143379

    Verified Resident 2023

    11/24/2023

    Berkshire is luxury living at its finest. Definitely a value for the cost. It's in a great neighborhood and close to dining and shopping. There are some nice trails and pathways for walking and enjoying the outdoors when the weather is nice.

      Updated Review

      Review Author Icon

      Resident 1166802

      Verified Resident 2021 - 2023

      11/17/2023

      I have nothing but good to say about everyone I have been in contact with since I moved here. Service is fantastic, the guys are amazing. The office staff is top of the top! They always take care of everything quickly

        Manager

        11/24/2023

        Berkshire Lakeway
        We're truly touched by your heartfelt review. At Berkshire Lakeway, we take immense pride in offering the best in apartment living. Your feedback serves as a constant reminder of why we're committed to what we do. Please know that we're always here to make your experience exceptional. Thank you!

        Updated Review

        Review Author Icon

        Resident 1139398

        Verified Resident 2023

        11/6/2023

        Berkshire is the most trouble free, relaxing, safe feeling Complex one could ask for. Access to a wonderful hiking/biking trail system and the well equipped gym they have are great benefits that pulled me in. The attached garages have ample space for cars and… See More >
          Manager

          11/24/2023

          Berkshire Lakeway
          Wow! Your review truly means so much to us. Our team is proud to serve you and ensure the best in apartment living here at Berkshire Lakeway. It's feedback like yours that reminds us why we do what we do, and we are always here for you! Thank you.
          Review Author Icon

          Resident 1194023

          Verified Resident 2023

          10/29/2023

          Maintenance crew is awesome! Gilbert and Cortland are so very helpful! Pool is always clean, clubhouse is spotless, love the game nights and get togethers! Perfect location for my daughters and I as they are in the LTISD schools!

            Manager

            11/24/2023

            Berkshire Lakeway
            Thank you for the 4.5-star recognition! We're proud to earn kind feedback like yours and we'll do our best to keep up the excellence here at Berkshire Lakeway.
            Review Author Icon

            Resident 1192899

            Verified Resident 2022 - 2023

            10/25/2023

            The complex itself is very nice and mostly quiet unless you have an above neighbor that stomps/walks heavily. The neighborhood is beautiful minus the construction of water treatment facility in primitive trails/nature preserve.

              Manager

              11/24/2023

              Berkshire Lakeway
              Thank you for taking a moment to share your thoughts and experience. If you'd like to discuss your feedback in greater detail, please contact our Property Manager at Lakeway@BerkshireResi.com. We're always happy to help!
              Review Author Icon

              Resident 1192850

              Verified Resident 2023

              10/25/2023

              Speeding Cars, dog feces left on ground, many cars with out of date registrations makkes me wonder if they have insurance, very noisy apartment as there is minimum sound proofing, gas cars parking in EV spaces, dogs here that are on the "generally not accepted… See More >
                Manager

                11/24/2023

                Berkshire Lakeway
                Thank you for your feedback. When you have a moment, please contact our Property Manager at Lakeway@BerkshireResi.com. We appreciate hearing from our residents so we can identify the areas in which our community needs improvement. We look forward to speaking with you and improving your experience.

                Updated Review

                Review Author Icon

                Resident 904705

                Verified Resident 2021 - 2023

                10/9/2023

                My last 3 years at Brookshire Lakeway have been a very pleasant. Everyone from the staff to my neighbors are all friendly. Property well maintained, great location, makes for a very peaceful living. They make it very easy from start to the day you move in.… See More >
                  Manager

                  11/23/2023

                  Berkshire Lakeway
                  Thank you for the stellar review! It is always rewarding to hear that our residents are thoroughly enjoying their stay with us. We look forward to serving you throughout your time at Berkshire Lakeway.
                  Review Author Icon

                  Resident 1186249

                  Verified Resident 2018 - 2023

                  10/3/2023

                  Overall, since have been here at berkshire lakeway all the staff and people in the community very friendly and helpful. On all the maintain was pretty quick and on spot and you don’t have to waiting that long. Thank you for the staff who hard… See More >
                    Manager

                    11/23/2023

                    Berkshire Lakeway
                    We appreciate you for posting a positive review! We are so pleased to know how much you enjoy our community and look forward to catching up with you soon. Thank you and have a wonderful rest of your day!
                    Review Author Icon

                    Resident 1182074

                    Verified Resident 2022 - 2023

                    9/19/2023

                    If you are looking for a peaceful environment, great people and excellent apartments, this is it. Management is great, responsive and very professional. Community is clean and people are great too. Apartments are well taken care of. Great location and alot of nature.

                      Review Author Icon

                      Resident 1182015

                      Verified Resident 2023

                      9/19/2023

                      The noise from the apartment above me is terrible. I hear every footstep of the people above. I'm sure it is normal walking, but it sounds like stomping. Very bad sound insulation. At my home, I never hear anyone walking on the second floor, but… See More >

                        Updated Review

                        Review Author Icon

                        Resident 806823

                        Verified Resident 2020 - 2023

                        8/16/2023

                        Berkshire Lakeway is a great community to live. The apartments feel very cozy and like “home.” I always feel safe when I’m out taking trash to the dumpster late or on a walk. There are nearby restaurants that are great.… See More >
                          Manager

                          8/21/2023

                          Berkshire Lakeway
                          Thank you for your dazzling 5-star review! We always want our residents to feel welcome from day one, and our team is so excited to hear that we've provided you with a warm and welcoming place to call home. Your recognition is precious to us and we’re happy to provide you with a wonderful community and look forward to continuing to exceed your expectations for years to come!
                          Review Author Icon

                          Resident 1170404

                          Verified Resident 2021 - 2023

                          8/15/2023

                          complaints were processes fast and taken care of well thank you. WE have enjoyed living here for 2 years, it is quiet and comfortable. problems are addresses fast. I enjoy working out at the Gym. Sorry i have not been able to attend the evening… See More >
                            Manager

                            8/21/2023

                            Berkshire Lakeway
                            Thank you for your awesome review! Here at Berkshire Lakeway, we always aim to provide our residents with superior customer service. We’re happy to provide you with a wonderful community and look forward to continuing to exceed your expectations for years to come! If there's anything you need, please don't hesitate to let us know. We hope you enjoy the rest of your day!

                            Updated Review

                            Review Author Icon

                            Resident 1028541

                            Verified Resident 2022 - 2023

                            7/27/2023

                            I love living here. It's quiet and the wilderness that surrounds us makes it all worth it. I love my garage. I have referred some people already to come and check Berkshire out. I chose this complex because of the garage.… See More >
                              Manager

                              7/27/2023

                              Berkshire Lakeway
                              Thank you for your four-star review! We pride ourselves on providing a great living experience, so we’re glad you’ve highlighted our convenient location, clean environment, and efficient team. We're so pleased to learn that our efforts to improve continually have not gone unnoticed. We are proud to provide you with a well-maintained and beautiful community to call home. Thank you for choosing Berkshire Lakeway.
                              Review Author Icon

                              Resident 1161362

                              Verified Resident 2023

                              7/20/2023

                              So far the community is fine. I don’t know anybody in this complex yet, but I do appreciate the office staff maintenance leaves a lot to be desired though it’s taking them three visits and they still haven’t fixed hot water in the master bathroom… See More >
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                                Resident 1155777

                                Verified Resident 2023

                                7/3/2023

                                The house is gorgeous both inside and out! Very tranquil neighborhood! The scenery is breathtaking. The sites are well-designed, and the flat is really roomy. They clearly put thought into it; as I can tell. I adore it.

                                  Manager

                                  7/5/2023

                                  Berkshire Lakeway
                                  We really appreciate that you took the time to share your experience. We're so happy to know that our team helped you feel right at home throughout your time in our community. It has been a delight to have you as a resident!
                                  Review Author Icon

                                  Resident 1155762

                                  Verified Resident 2023

                                  7/3/2023

                                  Rebecca is the reason I decided to rent at Berkshire Lakeway. She is an angel. I am new to the area and was moving from 5 hours away and had some unique needs. Rebecca went above and beyond to find me the perfect unit and… See More >
                                    Manager

                                    7/5/2023

                                    Berkshire Lakeway
                                    Thank you for your review! Our team is so happy to learn that our community is a wonderful home for you, and we hope you continue to enjoy your living experience here at Berkshire Lakeway!
                                    Review Author Icon

                                    Resident 1155758

                                    Verified Resident 2023

                                    7/3/2023

                                    The management refuses to address the BBQ grill is a safety concern and the pool filth is also a health and safety concern. I was treated like a child when the maintenance shook his head, rolled his eyes and told me he would “teach me… See More >
                                      Review Author Icon

                                      Resident 1153259

                                      Verified Resident 2023

                                      6/24/2023

                                      Good community sense/Custodial crew GREAT.I would recommend this apartment to my friends.All the staff want to make this living area safe and clean.Like this (2) monthly social to get to know neighbors. The couple that plans and supplies all the parties are super nice and… See More >
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                                        Resident 1152905

                                        Verified Resident 2017 - 2023

                                        6/23/2023

                                        My experience has been good. These are very nicely laid out units. Hearing or being disturbed by neighbors is almost nonexistent. Only complaint I may have is the rent increases are very high. There seems to be no loyalty to someone… See More >
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                                          Resident 1152880

                                          Verified Resident 2021 - 2023

                                          6/23/2023

                                          Not enough spare parking Maintenance is very punctual! The Smaller apts have the only Bathroom facing the living room, so not optimal for privacy…also a/c very loud in the smaller apts I like my backyard, but working on the erosion slope Garage is great plus… See More >
                                            Manager

                                            6/29/2023

                                            Berkshire Lakeway
                                            Thank you for your helpful insight. At Berkshire Lakeway, our residents are our first priority and we love to receive helpful insight like yours. Please do not hesitate to contact our office if you should need any assistance during your time in our community.
                                            Review Author Icon

                                            Resident 1148071

                                            Verified Resident 2019 - 2023

                                            6/8/2023

                                            I have thoroughly enjoyed my residency at Berkshire over the last 4 years. The community is well maintained, neighborhoods are lovely, amenities convenient, and management has been the best I’ve experienced in my nearly two decades as a renter.… See More >
                                              Manager

                                              6/8/2023

                                              Berkshire Lakeway
                                              We're thrilled to hear that you've enjoyed your residency at Berkshire for the past 4 years. It's wonderful to know that our well-maintained community, lovely neighborhoods, convenient amenities, and exceptional management have contributed to your positive experience. Thank you for sharing your feedback, and we look forward to continuing to provide you with a great living experience.
                                              Review Author Icon

                                              Resident 1144726

                                              Verified Resident 2023

                                              5/28/2023

                                              Excellent service from the entire Berkshire team. Maintenance is very quick to respond and make any repairs needed. The ladies in the front office are great as well. They provide valuable information when asked.

                                                Manager

                                                5/29/2023

                                                Berkshire Lakeway
                                                Hi, we really appreciate that you took the time to share your experience. We're so happy to know that our team helped you feel right at home throughout your time in our community. It has been a delight to have you as a resident, and we'd love to have you back if the opportunity arises!
                                                Review Author Icon

                                                Resident 1141911

                                                Verified Resident 2019 - 2023

                                                5/18/2023

                                                The grounds and entryway around Bldg 17 are not well maintained, especially compared to the same at the campus entrance, office and clubhouse. The further back in the complex you go, the more noticeable the maintenance difference is.

                                                  Manager

                                                  5/24/2023

                                                  Berkshire Lakeway
                                                  Thank you for sharing your review with us. We'd like to talk to you about what we can do to address these matters in our community. We want you to know that our team is working diligently to make sure that residents are satisfied and happy, and feedback like yours helps us continue to achieve exactly that. Please reach out to our Property Manager at: lakeway@berkshireresi.com with any further insight.
                                                  Review Author Icon

                                                  Resident 1133899

                                                  Verified Resident 2023

                                                  4/23/2023

                                                  Had multiple items needing repair after move in. Repair guy was extremely punctual and followed instructions so I could crate my two dogs beforehand. All repairs were done same day and one included replacing a washer. The service was above and beyond my expectations.

                                                    Manager

                                                    4/25/2023

                                                    Berkshire Lakeway
                                                    Thank you for highlighting our team's services. It's a pleasure to be of service to such wonderful residents and we hope you continue to enjoy your residency here at Berkshire Lakeway!

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer and Dryer Available
                                                    • Washer/Dryer Connections
                                                    Parking
                                                    • Garage
                                                    Pets
                                                    • Dogs Allowed
                                                    • Cats Allowed
                                                    Other
                                                    • Air Conditioner
                                                    • Built-in Computer Nook
                                                    • Business Center
                                                    • Clubhouse
                                                    • Contemporary Lighting
                                                    • Environmentally Friendly Programmable Thermostats
                                                    • Fitness Center
                                                    • Granite Countertops in Kitchen & Bathrooms
                                                    • Hard Wood Flooring
                                                    • High Ceilings
                                                    • High-Speed Internet
                                                    • Large Windows
                                                    • Luxury One, Two, Three and Four Bedroom Apartment Homes
                                                    • Marble Jetted Garden Tubs Available
                                                    • Outdoor Living Space
                                                    • Package Receiving Service
                                                    • Pet-Friendly Community
                                                    • Pool
                                                    • Porcelain Tile Kitchen Backsplashes
                                                    • Premium Fixtures and/or Hardware
                                                    • Recreation Room
                                                    • Spacious Living and Dining Spaces
                                                    • Summer Kitchen
                                                    • Tanning Beds
                                                    • Two-Inch Blinds Throughout
                                                    • Under Cabinet Lighting
                                                    • Walk in Pantry
                                                    • Window Seats and Plant Shelves
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                                                    Leasing

                                                    Make your next move to the crown jewel of Austin and enjoy the perfect balance of scenic beauty and the fast-paced atmosphere of downtown. Come home to our elegant one, two, three, and four bedroom apartments in Lakeway, TX, where style and elegance meet the comforts of home. Experience the convenience of energy-efficient designs amidst elegant amenities ranging from beautiful granite countertops and luxury wood flooring to covered porches and soaring outdoor living spaces. Berkshire Lakeway is the perfect choice for sophisticated living!
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Berkshire Communities LLC.

                                                    B+
                                                    B+
                                                    Communities
                                                    111

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 273 number of votes by renters, Berkshire Lakeway is currently rated 4.4 out of 5 stars.
                                                    Berkshire Lakeway is rated 4.1/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    Berkshire Lakeway is rated 4.7/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    Berkshire Lakeway is rated 4.3/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    Berkshire Lakeway is rated 4.4/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    Berkshire Lakeway is rated 4.6/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    Berkshire Lakeway is rated 4.6/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    Managers have responded to 77.4194% of their community reviews in the past year.
                                                    Managers have replied within 59.03 days to their community reviews in the past year.
                                                    Berkshire Communities LLC.
                                                    Dogs Allowed
                                                    Cats Allowed
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    4 Beds, 3 Baths

                                                    Contact Property

                                                    Berkshire Lakeway

                                                    March 2024

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                                                    Berkshire Lakeway is a 652 - 1,917 sq. ft. apartment in Lakeway in zip code 78738. This community has a 1 - 4 Beds, 1 - 3 Baths Nearby cities include Bee Cave, Lago Vista, Dripping Springs, West Lake Hills, and Austin.

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