Quail Creek Apartments
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Quail Creek Apartments

2024 Quail Creek Road, Laredo, TX 78045
(857 Reviews & Surveys)
$900 - $1,100/mo

Quail Creek Apartments Reviews

(139)

4.3 rating

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152 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 1254058

Verified Resident 2022 - 2024

5/31/2024

The apartment are good and accommodating to the residence have helped anytime something needed fixing the gym is small but good for a work out. Pet friendly and family oriented. I have enjoyed my time here thus far

    Manager

    6/4/2024

    Quail Creek Apartments
    How nice to know your experience is worthy of five stars! We are delighted to know how pleased you have been with your home, our top-notch amenities, and pet-friendly spaces. Thank you for being a part of our community.
    Review Author Icon

    Resident 1227328

    Verified Resident 2019 - 2024

    2/17/2024

    It's an awesome community I love all the things that are included with the apartment. The one thing I don't like about it is the noise from the traffic and sometimes the up stairs neighbors are a little bit loud and sounds like they are throwing things on the floor champion or wrestling of some sort

      Manager

      2/21/2024

      Quail Creek Apartments
      Thank you for your positive feedback! While we're glad that you love our community and amenities, we apologize if you are hearing your neighbors or traffic noise more than you would like. Please feel free to reach out to our front office to discuss any concerns you may have. We're here to assist you and ensure that you can live at peace in our community.
      Review Author Icon

      Resident 1191459

      Verified Resident 2021 - 2023

      10/20/2023

      Great community, kid and pet friendly. Highly recommend. Great staff. Feel save, pools are always clean. When you call the office the office staff are always available to take your calls. Gym is great as well.

        Manager

        10/24/2023

        Quail Creek Apartments
        Thank you for your high recommendation! We're glad you appreciate our community's amenities, peaceful atmosphere, and responsive staff. We are glad you are a part of our community!
        Review Author Icon

        Resident 1180311

        Verified ProspectVisited 2023

        9/13/2023

        It was great. So great that I had to come type this comment under this box to tell you how great it is. However, 200 characters is required so I'm still typing so I can stop receiving this email about completing this survery, but everything was great. Thank you

          Manager

          9/16/2023

          Quail Creek Apartments
          We appreciate your enthusiastic feedback and your effort to share your positive experience. We value your input and are glad to hear you had a great experience with us.
          Review Author Icon

          Resident 1165320

          Verified Resident 2023

          7/31/2023

          The community is very peaceful and friendly. The staff here is outstanding and always ready to go the extra mile to make sure the residents are satisfied. All maintenance requests I have made have been totally addressed. I am truly happy to have joined this community.

            Manager

            8/4/2023

            Quail Creek Apartments
            We are so happy you decided to join our community and make this your new home. Our office and maintenance teams number one priority is the comfort and care of our residents. Welcome to our peaceful community!
            Review Author Icon

            Resident 1161328

            Verified Resident 2023

            7/19/2023

            Very friendly staff, move in was smooth super clean apartment close to many shopping centers The monthly fee very economical For the 2 bedroom apartment Really looking forward in living in this community

              Manager

              7/25/2023

              Quail Creek Apartments
              We are so excited to have you join our community. It is great to hear you had an excellent tour with our team and you are excited about our convenient location. Please let us know if there is anything we can do to assist you.
              Review Author Icon

              Resident 1160977

              Verified Resident 2022 - 2023

              7/18/2023

              Don't rent here if you don't have to. It's probably the worst ever. There's a problem with roaches, their management sucks and they are so rude. Look for better. People that don't even live here come to the pool and have parties, I've notified them in the office that they're jumping the fence to get in, they don't care. No specific parking for residents people have a bunch of cars/guess, therefor if your neighbor has a party, Goodluck finding parking. Terrible

                Manager

                7/29/2023

                Quail Creek Apartments
                Thank you for letting us know about your experience. We are sorry to hear that pest control, parking, and other concerns have affected your satisfaction in your home. Please feel free to come to my office and speak to me my name is Eliza L. Iruegas and I'm the Property Manager so I may learn more about this and restore your confidence in us. We look forward to hearing from you.

                Updated Review

                Review Author Icon

                Resident 652578

                Verified Resident 2023

                5/8/2023

                Excelente servicio para todos los apartamentos.. mantenimiento perfecto fueron excelentes los 6 a?os que viv? ah?., Gracias por el servicio otorgado.. Quail Creek Apartment es excelente opci?n para vivir!!

                  Manager

                  5/11/2023

                  Quail Creek Apartments
                  Nos encanta saber de nuestros leales residentes y elogios de nuestro excepcional equipo. ¡Gracias por tu reseña y reconocimiento!
                  Review Author Icon

                  Resident 1133000

                  Verified ProspectVisited 2023

                  4/19/2023

                  Taking the tour it was a refreshing environment and definitely felt comfortable and safe. Associates working there were very kind and polite as well as knowledgeable upon all questions that I did have.

                    Manager

                    4/25/2023

                    Quail Creek Apartments
                    We are thrilled you had a great tour of our fantastic community. Our team is here if you have any additional questions. Take care.
                    Review Author Icon

                    Resident 1118864

                    Verified Resident 2013 - 2023

                    3/6/2023

                    Great community to live in. Offers swimming and exercise room. YYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYY

                      Manager

                      3/10/2023

                      Quail Creek Apartments
                      Hello there. Thank you for your review. We are delighted you have been happy in our community and enjoying our amenities.
                      Review Author Icon

                      Resident 1113439

                      Verified Resident 2020 - 2023

                      2/15/2023

                      Tengo un departamento de 2 recamaras y son c?modos y espaciosos, tiene la ventaja de tener lavadora y secadora. La comunidad es tranquila y respetuosa y est?n bien ubicados ya que no est?n en zona de mucho tr?fico. Los detalles que me gustarian cambiaran son que quitaran la alfombra en los cuartos ya que son mas complicadas de limpiar y que los ba?os tuvieran la regadera fuera de la tina porque es dificil para las personas con problemas en las rodillas entrar a la tina para ba?arse ?. Pero en general son c?modos, amplios y est?n bien ubicados?

                        Manager

                        2/21/2023

                        Quail Creek Apartments
                        Gracias por su revisión completa. Nos complace que estés disfrutando de tu espacioso apartamento y complejo. Transmitiremos sus comentarios sobre la alfombra y las duchas al miembro del equipo correspondiente.

                        Updated Review

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                        Resident 942838

                        Verified Resident 2020 - 2023

                        2/6/2023

                        The amenities at the community are great and very well kept. Except our rent keeps going up every year without notice and it has gotten to the point where we can't afford it. Office staff never seems to have their stuff in order.

                          Manager

                          2/18/2023

                          Quail Creek Apartments
                          Hi there. Thank you for taking the time to provide your feedback. We are sorry to hear of your dissatisfaction with our rent. We strive to stay competitive with the area market and would love to discuss your concerns in more detail. Please call or come by our office anytime.

                          Updated Review

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                          Resident 1063916

                          Verified Resident 2022

                          12/21/2022

                          Esta muy bonitos la gente de mantenimiento en general los mantienen limpios tanto como jardines como estacionamiento y en las oficinas las personas encargadas soy muy amables y tratan de ayudarte en resolver tu problema.

                            Manager

                            12/28/2022

                            Quail Creek Apartments
                            Gracias por su amable revisión. Nuestro equipo trabajador se esfuerza por brindar la mejor experiencia de vida posible. Cuídate.

                            Updated Review

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                            Resident 1090468

                            Verified Resident 2021 - 2022

                            12/20/2022

                            You can always find the area around the main building and pool clean, from the sidewalk to the grass being kept cut. The sprinklers turn on at night so there is no disturbance with sounds and most main walkways are undisturbed.

                              Manager

                              12/28/2022

                              Quail Creek Apartments
                              Thank you for taking the time to leave your excellent feedback! We are thrilled to hear how pleased you are with our well-kempt community grounds and amenities, as well as our peaceful atmosphere. We appreciate your support.

                              Updated Review

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                              Resident 787672

                              Verified Resident 2020 - 2022

                              12/19/2022

                              Hola Buenos dias estoy muy agusto en estos apartamentos son muy tranquilos y la atenci?n es muy buena el personal de la oficina te ayuda mucho, atienden r?pido en las llamadas y urgencias gracias por todo que hacen por los inquilinos

                                Manager

                                12/21/2022

                                Quail Creek Apartments
                                Realmente apreciamos su gran elogio para nuestro complejo. Significa mucho para nosotros saber cuán satisfecho está con su hogar y nuestro ambiente tranquilo. ¡Gracias por elegirnos!
                                Review Author Icon

                                Resident 1070833

                                Verified Resident 2020 - 2022

                                9/29/2022

                                I have lived here since 2020 and have not experienced any problems that would cause me to desire to move. I have not experienced any serious security concerns and I must commend the maintenance staff on their excellent work.

                                  Manager

                                  10/8/2022

                                  Quail Creek Apartments
                                  Thank you for your shout-out to our amazing, hardworking team. Our top priority is your comfort and care of our residents. Please let us know if you need anything.

                                  Updated Review

                                  Review Author Icon

                                  anonymous

                                  Resident 2021 - 2022

                                  9/9/2022

                                  parking space, security

                                  Parking spaces taken with non operative vehicles a couple by the 7 front and side building makes it further to park from our unit not only that plus, when there’s visitors worst to find a close by space to your unit. Also, alot of suspicious vehicles park in the late evening hours thats why it makes it scarier to park far from your unit and walk all across. Think security more will help this issues. Other that that services and staff are beyond helpful

                                    Manager

                                    9/14/2022

                                    Quail Creek Apartments
                                    It's always good to hear when our team surpasses the expectations of our residents. Thanks, too, for letting us know about these parking issues. We invite you to come and discuss them with our office team.
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                                    Resident 1041851

                                    Verified Resident 2021 - 2022

                                    7/4/2022

                                    Super cool, everyone is so cool, is peaceful and clean, neighbors are Good persons. Just for the parking lot sometimes there are a lot of cars from visitors that we, the ones we live here, we dont find spaxe available

                                      Manager

                                      7/7/2022

                                      Quail Creek Apartments
                                      Thank you for taking the time to share your excellent remarks. We are so pleased to hear how happy you are with our welcoming community atmosphere and everything else our community has to offer. Please don't hesitate to call or come by our office if you would like to discuss your concerns with parking further. We appreciate your support!
                                      Review Author Icon

                                      Resident 1022897

                                      Verified Resident 2021 - 2022

                                      5/6/2022

                                      Don't move here. Roach infested. You pay for appliances you can't even use. You call the office and nobody ever answers. Maintenance is lazy. There is never parking. People leave trash all the time in the front of their doors. So many stray cats that constantly urinate all over the "decorative" gravel and rocks. The smell is strong.

                                        Manager

                                        5/21/2022

                                        Quail Creek Apartments
                                        Hi there. We are sorry to hear that you have been dissatisfied with our community. We want our residents to thrive here and enjoy a clean and comfortable home. Please reach out to us at customercare@embreydc.com to share your concerns so we can help. Thank you.
                                        Review Author Icon

                                        Resident 1017994

                                        Verified Resident 2022

                                        4/20/2022

                                        It was an easy process to move in. Staff was knowledgeable and very helpful in the process. Very clean and safe place to live with the family. Its in a great location with good schools that your kids will attend too.

                                          Manager

                                          4/22/2022

                                          Quail Creek Apartments
                                          Thank you for telling us about your pleasant experience with our team and the move-in process. We agree our location is perfect for the whole family. Please feel free to connect with us if you need anything.
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                                          Resident 1009669

                                          Verified Resident 2022

                                          3/25/2022

                                          The management made the entire process go incredibly smoothly. From submitting a request for an apartment, to getting the keys to one! Our apartment had been very well cleaned prior to coming in that it didn't take much for us to finally settle into our new home.

                                            Manager

                                            3/29/2022

                                            Quail Creek Apartments
                                            We are so glad our team was able to make your move-in process seamless. We love our residents and our community. Thank you for your review and recognition.
                                            Review Author Icon

                                            vbcarreno@gmail.com

                                            Resident 2021 - 2022

                                            3/8/2022

                                            This people steal from you so anyone that is looking to rent from this people I highly recommend for you to stay away from these people. We had our stuff moved out because of military purposes but when they were about take out the rest, the property owner didn’t want to allow us to grab it and they first said things where thrown away but then she said some stuff was still there; why be such an ------- and not let us grab the stuff. I mean if you want to argue and battle over my property that was left there that is worth less than $100 then that’s your issue. Yes, granted that we released the property to you so it is your right to say whatever is left over from government professionals moving out is your property, but make sure your employees stick to the script and reflect what your intentions are instead of giving me the run-around and contradict your own statements as well as what your employees had told me. Why must you laugh in the background when you were exposed on lying about being in the apartment and you seen that everything was thrown out… See More>
                                              Manager

                                              3/12/2022

                                              Quail Creek Apartments
                                              Hi there, we apologize that you did not have the positive experience in our community that we strive to provide. We want the move-out process to be seamless and to have professional interactions with our residents. Sorry for any inconvenience we may have caused we will make sure to take all your comments into consideration.
                                              Review Author Icon

                                              Resident 1004755

                                              Verified Resident 2021 - 2022

                                              3/7/2022

                                              It's a nice apartments nice neighborhood, the only thing I don't like it the small deck. But everything else I love it here. We have plenty of parking area. I can't say much of the pool yet haven't been here in the summer yet.

                                                Manager

                                                3/10/2022

                                                Quail Creek Apartments
                                                We love hearing from our residents and are thrilled you love your apartment and our community. Summer at the pool is going to be awesome. Please let us know if you need anything.

                                                Updated Review

                                                Review Author Icon

                                                Resident 652572

                                                Verified Resident 2017 - 2022

                                                1/31/2022

                                                Hemos estado muy agusto este tiempo en el departamento, servicio excelente, el unico concern es que hace una semana nos robaron una bicicleta, eso es algo aue nunca habia pasado, lo comente con los vecinos y dicen que ultimamente ha robado cosas en la comunidad.

                                                  Manager

                                                  2/4/2022

                                                  Quail Creek Apartments
                                                  Hola. Nos complace que haya sido feliz en nuestro complejo. Lo sentimos aquí por su bicicleta. La tranquilidad de nuestros residentes es nuestra máxima prioridad. Llama para venir a la oficina si podemos ayudarte de alguna manera. Gracias.
                                                  Review Author Icon

                                                  Resident 990925

                                                  Verified Resident 2021 - 2022

                                                  1/25/2022

                                                  Office staff need to pay more attention to the problems that exist in the complex. Need to be more kind specially to the first and future residents, my first experience, they didn't even showed me my apt.

                                                    Manager

                                                    2/5/2022

                                                    Quail Creek Apartments
                                                    Hi there. Thank you for the review and for sharing your feedback. We strive to be professional and caring in our interactions with our residents and apologize if this was not your experience. Please call or come by our office so we can serve you better.

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    1 Bed 1 Bath

                                                    1 Bed, 1 Bath | 602 sq. ft.

                                                    $900 - $960

                                                    5 Available Units

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    2 Bed 2 Bath

                                                    2 Beds, 2 Baths | 922 sq. ft.

                                                    $1,100

                                                    2 Available Units

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A-
                                                    A-

                                                    Renter Ratings

                                                    A-

                                                    Review Ratings

                                                    Noise

                                                    4.0

                                                    Grounds

                                                    4.3

                                                    Safety

                                                    4.3

                                                    Office Staff

                                                    4.4

                                                    Maintenance

                                                    4.1

                                                    Neighborhood

                                                    4.4

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    B

                                                    Number of reviews in the past 365 days

                                                    7

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    100.00%

                                                    Manager’s Review Reply Time

                                                    B+

                                                    Average time to respond to reviews

                                                    5.14 days

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer and Dryer Connections
                                                    • Washer/Dryer
                                                    Pets
                                                    • Cats Allowed
                                                      Deposit: $300. Fee: $150. Restrictions: All pets are required to be spayed and neutered.. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Deposit: $300. Fee: $150. Restrictions: All pets are required to be spayed and neutered.. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • BBQ and Picnic Areas
                                                    • Black Appliances
                                                    • Built-in Bookcases
                                                    • Built-in Microwaves
                                                    • Ceiling Fans in Bedrooms and Living Room
                                                    • Clubhouse
                                                    • Double Stainless Kitchen Sink
                                                    • Fitness Center
                                                    • Large Closets
                                                    • On-Site Maintenance
                                                    • Playground
                                                    • Pool
                                                    • Pool View
                                                    • Premium Bathroom
                                                    • Premium Cabinetry
                                                    • Premium Countertops
                                                    • Private Balcony/Patio
                                                    • Spacious Floor Plans
                                                    • Third Floor Premium
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                                                    Leasing

                                                    Quail Creek offers high quality, comfortable and beautiful apartments with one and two bedrooms. Quail Creek is located just off the Bob Bullock Loop with easy access to I-35, shopping, entertainment and dining. Our community features two sparkling pools, kids' playground, clubroom, two laundry rooms and we are pet friendly. Our one and two bedrooms feature all major kitchen appliances, ceiling fans and washer/dryer in select apartment homes.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 06:00 PM
                                                    This community is managed by

                                                    Embrey Management

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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 857 number of votes by renters, Quail Creek Apartments is currently rated 4.3 out of 5 stars.
                                                    Quail Creek Apartments is rated 4.3/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    Quail Creek Apartments is rated 4.1/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                    Quail Creek Apartments is rated 4/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    Quail Creek Apartments is rated 4.3/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    Quail Creek Apartments is rated 4.4/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                    Quail Creek Apartments is rated 4.4/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 5.14 days to their community reviews in the past year.
                                                    Embrey Management
                                                    Cats Allowed
                                                    Deposit: $300
                                                    Fee: $150
                                                    Restrictions: All pets are required to be spayed and neutered.
                                                    Pet Limit: 2
                                                    Dogs Allowed
                                                    Deposit: $300
                                                    Fee: $150
                                                    Restrictions: All pets are required to be spayed and neutered.
                                                    Pet Limit: 2
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths

                                                    Contact Property

                                                    Quail Creek Apartments

                                                    June 2024

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                                                    Baths

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                                                    Quail Creek Apartments is a 602 - 922 sq. ft. apartment in Laredo in zip code 78045. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $900 - $1,100. Nearby cities include and Zapata.

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