Review History for Sean_B448

Avenues at Tuscan Lakes


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Sean_B448

Resident 2017 - 2018

2/26/2018

Avenues at Tuscan Lakes League City TX 77573 This place is overpriced since they have mice, they have had a rodent problem since this place has been built, I’ve talked to numerous tenants and most have had mice, they want to put sticky traps down instead of actually figuring out a way to stop the mice from coming in, they say they put bait around the condos I have never seen them do it and can assume they don’t since I have to put in 5 plus request to get anything fixed, like for example my patio door won’t open correctly and that request was put in over 3 weeks ago, just lazy maintenance staff or poor management. I’m getting a lawyer so I can get out of my lease, I can’t have my children scared to sleep in their beds because they have and myself seen mice run across the floors and they have destroyed over $500 dollars worth of food in my pantry. Seriously who wants to pay $1800 a month to live her. DO NOT RENT HERE! place is overpriced since they have mice, they have had a rodent problem since this place has been built, I’ve talked to numerous tenants and most have had mice, they want to put sticky traps down instead of actually figuring out a way to stop the mice from coming in, they say they put bait around the condos I have never seen them do it and can assume they don’t since I have to put in 5 plus request to get anything fixed, like for example my patio door won’t open correctly and that request was put in over 3 weeks ago, just lazy maintenance staff or poor management. I’m getting a lawyer so I can get out of my lease, I can’t have my children scared to sleep in their beds because they have and myself seen mice run across the floors and they have destroyed over $500 dollars worth of food in my pantry. Seriously who wants to pay $1800 a month to live her. DO NOT RENT HERE!
Manager

2/27/2018

Avenues at Tuscan Lakes
Hello. Thank you for sharing your concerns with us. We are so sorry for your experience and have forwarded your comments to the property manager, Tara, who has mentioned she has been in contact with you and documenting the treatment process. We have an approved pest vendor that regularly treats our community to prevent these occurrences, however when they do occur we do everything possible, within the approved industry guidelines for pest control. Please know, your safety and comfort is our top concern. We will be reaching out to you again today and we will put your residence on a mandatory weekly treatment plan to get this resolved and under control as quickly as possible. Thank you, Management for Avenues at Tuscan Lakes

Review 14 out of 32

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Avenues at Tuscan Lakes

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