Number of reviews in the past 365 days | 52 |
Percentage of reviews responded to | 94.23% |
Average time to respond to reviews | 19.67 days |
Contact Property
Fairways at South Shore
3045 Marina Bay Drive
League City, TX 77573
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 52 |
Percentage of reviews responded to | 94.23% |
Average time to respond to reviews | 19.67 days |
Hello! You just made our day!! There is absolutely nothing that we love more than to hear that our residents love their home! If there is ever anything we can do to make you love it even more, please don't hesitate to let me know. Have a wonderful weekend! Sincerely, Kelly Levesque Community Manager
Hey There! Thank you for the review. We apologize for any delays in work orders. We strive to achieve all work orders within a 48 hour window. This can be delayed if we need to obtain a part or if we experience any inclement weather like this very cold week! We apologize for any confusion with the boxes in the gym as we do periodic checks of our amenities to ensure that everything is in order for our prospects and residents. Please feel free to notify our leasing office if supplies are low. We typically have items in stock unless we are waiting on our restock order. Again, Thank you for your feedback! We appreciate you as our resident!
Thank you so much for this review! We really appreciate you taking your time giving us this awesome review! We could not be more happy that your #Liveit and #Love it at The Fairways! Please feel free to reach out to the leasing office at 281-538-6990 if there is anything you need! Thank you!!
Thank You so much for this 5 Star Review! I am so happy to hear that you are happy with your home and community, as that is what we strive to provide every single day. If there is ever anything we can do for you, please don't hesitate to let us know! Sincerely, Kelly Levesque Community Manager
Thank you for the kind review. We strive to always respect our residents homes and provide the best service we can! We thank you for coming back to The Fairways! We love to see familiar faces! We are so happy you #Live it and #Love it with Venterra! Please let us know if there is anything we can help with, as we would love the opportunity to serve our residents! Take Care and stay well!
Thank You so much for this feedback! I will be happy to look at your rate and what is offered at renewal time, so once you receive your renewal offer, please either call me or stop by the office. And until then, if there is anything I can assist with, please let me know! Sincerely, Kelly Levesque Community Manager
Thank You so much for the wonderful praise of our office team! And I agree with you completely... the gates have been a huge focus for us, and we are actually replacing our gate system in the very near future! We are nearing the scheduling point now, so please just bare with us a little while longer! :-) I would also like to address the barking dog for you... could you please email me at [email protected], or give me a call at 281-538-6990 so I can get a little information on your location in the community? Again, Thank You so much for your feedback!!! Sincerely, Kelly Levesque Community Manager
We are so happy that you enjoy living with us at The Fairways! Have you met us in the office? We are all pet crazy! <3 We always have doggy treats in the office so stop by for a visit! If there is anything you ever need, please feel free to contact us at the leasing office!! Thank you so much for the wonderful review!
We really appreciate your review and SOOOO glad to have you back! You don't know how many times we here...I used to live here and now I'm coming back....That is our greatest compliment! We love that you are #Living it and #Loving it! As always, if you ever need anything please reach out the our leasing office at 281-538-6990 and we are more than happy to help any way we can!
We absolutely love YOU here! Thank you so much for this nice review! We take pride in knowing our residents love their apartment home at The Fairways! If there is anything you ever need, please feel free to contact the leasing office and we will be MORE than happy to assist any way we can!
Thank you for such a kind review! We are truly glad you enjoy living with us at The Fairways! We do apologize for any delay in maintenance. We strive to have a 48 hour turn around on all work orders, occasionally this can be delayed if we are awaiting a part for repair. We are so glad that you #LiveIt and #LoveIt at The Fairways!
Hello! I am so happy to see that you are enjoying our awesome community! And I agree... it is frustrating when pet owner's do not clean up after their fur babies. However, our team is happy to address any areas that may need a little special attention, so if you notice a particular area that could use some additional cleaning, please let me know! And Thank You for taking time to leave us this review! Sincerely, Kelly Levesque Community Manager
Thank You so much for this amazing review! I will absolutely pass these kind words on to my entire team! If there is ever anything we can do for you, please don't hesitate to let me know! Sincerely, Kelly Levesque Community Manager
Hello! You just made our day!! There is absolutely nothing that we love more than to hear that our residents love their home! If there is ever anything we can do to make you love it even more, please don't hesitate to let me know. Have a wonderful weekend! Sincerely, Kelly Levesque Community Manager
Good Morning Verified Resident 839859! Thank for for your kind review! We are so excited that you call The Fairways home. We are always happy to help and our maintenance team is a great team! Please feel free to contact the leasing office if you ever need anything! We are grateful that you #Liveit # Loveit and we hope you are our neighbor for many more years to come!
Thank you for your kind review! We are glad that you are #Living it and #Loving it at The Fairways. We appreciate you taking your time to let us know how we are doing! Please let us know if you have anything you might need! We are happy to be your neighbors here at The Fairways!
Good Morning! Thank You for taking the time to leave us a review. I sincerely appreciate all feedback, both the good and the bad. I apologize that we fell short in meeting your expectations, but I am here to help. Could you please call me in the office to discuss what went wrong so that I have a chance to correct it? The direct number here is 281-538-6990. Thank You again, and I look forward to speaking with you! Sincerely, Kelly Levesque Community Manager
Good Morning, Thank You for your feedback. I know you experienced some frustrations with outside pests, and I wish we would have been able to meet your expectations for keeping them out. Mosquitos and other outside bugs do sometimes make their way in, especially in Texas where we have an abundance of them at times. I do sincerely hope you love your new home, and we wish you nothing but the best! Sincerely, Kelly Levesque Community Manager
Thank you so much for the kind review! We are so excited to have you back! We agree, the League City area is great! So many good places to eat, grocery stores within walking distances, and unique stores and that just on Marina Bay Drive! We hope that you continue to #Live it and #Love it at the Fairways! Please let us know if there is anything you ever need! Thank you!
You absolutely ARE a valued member of this community, and I love to see that our maintenance technician took such great care of you! I would actually like to pass this information on to him, as we appreciate the positive feedback! If you happen to have a moment, could you possibly email me or call me with your name or apartment number, so I can see who completed the work in your home? I know kudos like this would make his day! Our phone number is 281-538-6990, and my email is [email protected] Thank You so much for this review, and I look forward to speaking with you soon! Sincerely, Kelly Levesque Community Manager
Thank You so much for this awesome review, and we hope you are with us for at least another 5 years! If there is ever anything you need, please don't hesitate to let me know! Sincerely, Kelly Levesque Community Manager
Hey There Verified Resident 819947! We want to thank you for such a kind review. We truly love our residents and happy to help! Don't forget for each friend that moves in means you get a Referral Bonus! Make sure to tell them to mention your name while touring with us! We are so happy you are #living it and #loving it at The Fairways!
Good Afternoon Verified Resident 816565, Thank you for taking your time to provide us with feedback! We are currently working on solutions for the parking lot drainage, like we did earlier this year to some of the parking spaces! We thank you for bringing attention to our pools! If you ever see an amenity that needs immediate attention, please don't be afraid to reach out to the leasing office at 281-538-6990 for prompt service! We love that you enjoy our staff and the valet trash service is super convenient! We hope you are well!!
Dear Verified Resident, Thank you for taking your time to give us feedback. We want to make sure you have a great experience at The Fairways. We are glad that we were able to speak to you and address your concerns. Please feel free to contact the leasing office if you have any more requests at 281-538-6990.
Wow! This just made every one of us smile in the office! We are so grateful for residents like you! Thank you for enjoying our community as much as we love giving our residents and neighbors a world class living experience. Please do not hesitate to let us know if you need anything! We hope you continue to #LiveIt and #LoveIt here with us!
We thank you for such a great review! Shaniqua is a treasure in our office and so glad to hear you had a wonderful tour with her! We hope you you find that you #Liveit and #Loveit at The Fairways soon! Please feel to reach out if you have any questions about our leasing process or any community questions!
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***Schedule your Self-Guided Tour today!*** Fairways at South Shore Apartments is home to those that live, work, and play within the South Shore Harbor area. Whether you want to be close to the water or near great shopping, living at Fairways at South Shore Apartments puts in you the center of it all. Enjoy top notch entertainment at the Kemah Boardwalk, Space Center Houston, Moody Gardens, or Schlitterbahn Galveston or take a stroll on the ever expanding trails that League City has to offer such as Countryside Park, or Rustic Oaks Park, all located within close proximity to Fairways at South Shore Apartments. Fairways at South Shore Apartments offers spacious one, two, and three bedroom apartment homes. Enjoy amenities like the resort swimming pool and spa, 24-hour fitness center, attached or detached garages, and more. We are proud to be recognized as an Apartment Ratings Top Rated Award recipient. Only 5% of apartment communities in the US qualify for this award. Come experience a Better Way of Living at South Shore Lakes and a move in so exceptional we guarantee it. Live it. Love it. Guarantee. We are available to take your call 24/7.
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Contact Property
Fairways at South Shore
3045 Marina Bay Drive
League City, TX 77573